PayPal
Reviews and Complaints

We paid $58.oo for the Adobe 9 Vista version and received no product; upon contacting Adobe, we were told there was no record of an order. We have the PayPal verification paid receipt.

11/17 A slander of credit action is being worked up against Paypal Inc. Please Google for the details, and how to become an action class member if you've received a "hard" credit inquiry without your authorization.

Just received the same thing. Mine was done by Micro Soft technical service, of all people. They submitted the request to pay pal, without my knowledge or permission to process, my billing for tech help. I have never used Pay Pal, will never use them and also will be buying a MAC computer as soon as I can. No more business from me, for Micro Soft.

Just realized via a good look at my credit report that PayPal had done the very same thing to me in 2015. Unfortunately, the damage was done and it isn't worth bothering to ask them to remove it now since it is dropping off of my credit report next month. Very shady, PayPal...

Same here. Just had a hard inquiry on my credit report from pay pal. getting this issue fixed quick. my credit isn't the best and I don't need things bringing it down when I am trying to bring it up.

Same thing just happened to me. I used PayPal months ago but was notified of a hard inquiry today. Never requested anything or used since so why? Not acceptable.

I just received a notice that my credit score was dropped by 5 points.
I checked my credit report details and found that "CCB/PPC " had made a hard inquiry...
I searched internet and found that it was PayPal that made the inquiry, and I did not request any credit from them.
PayPal is damaging honest people's credit reports by making these unauthorized inquiries.

I also just received an alert from Lifelock and of course I did not authorize it. I have a PayPal account and have had one for years but this is the first time I've seen this. I also will contact PayPal to find out about this.

the clowns at CCB/PCC just did HARD INQUIRY on me.. it was NOT authorized. I called their number and they sent me the info needed to have it removed. they even said there was no records of ANY activity on my closed acct more than 3yrs ago.

If you need their number, it's [protected]. give them this info... and FAX it too [protected]
1. The date of the inquiry

2. Your full name

3. Your phone number

4. Your email address

5. Your billing address

6. The last four digits of your social security number

7. Your full date of birth

8. A brief description of the reason for the request

PayPal needs to be majorly sued over this crap, as it's damaging to ones credit..

Scott..

I had the same thing happen! How is this possible!

I was just alerted by my Equifax monitoring that PayPal hit me with a "hard" inquiry as well! I applied for, and received, a credit line 6 months ago. I called PayPal and was told some fish story they "periodically check credit for credit line increases"! I told her I never, in my 38 years of credit, had a hard inquiry on anything unless I applied for credit and see NO NEED for PayPal to just hit me like that. I closed my Pay Pal line of credit with her, told her that's illegal and the internet has volumes of similar complaints, and I will dispute and file a complaint to add on to the many other complaints I see people are registering. PayPal is corrupt anyway, lousy customer service, and they lie to you when you have a sale that went wrong when one gets stiffed from a buyer. I will sell now on Amazon.

Horrible. This guy requires an ID in order for you to complete the transaction with him. Not to mention his website looks very shady like a foreigner would create, but requesting an ID? You have got to be kidding me? That is fraud at it's worst. Not to mention that since I am a female, this sick pervert wanted my ID and also photos of me naked. I was like what?! Are you kidding me? This sick son of a ### wanted me to send naked photos of me.

Filing a takedown notice on his website and reporting him to local authorities.

Absolute con of a website. Guy is still up and still scamming people, dumb ###. Will be filing a takedown of his website within a couple of days. Took the recommendation above and bought from these people: WWW.auctionessistance.com/shop

PayPalvcc is a horrible company. They are a scam. They are the same people operating cheapvccs, cheapvcc.biz, cheapvba, lightvcc and many other fraud websites.

Avoid this if you want to be throwing money away. He is a criminal and currently wanted in many countries for big fraud schemes. I have also put in a court order against him and is currently pending.

If you want to buy from trusted companies, go with the sellers on the Aspkin forums or Auction Essistance.

I don't know who is using paypal
I never signed up for it
Now they are taking $169.95 for something I did not order.
Transaction ID 20433666FG486722N
Please delete this transaction.
receipt # [protected]
Buyer was Nancy L Cornell
Please email me back at astertrevino@hotmail.com

I have used Paypal to buy many products for myself, as well as my family. It is convenient, and a secure way to make online purchases. Today, I wanted to make a payment on a product I am making payments on, and I could not gain access to my account. I tried to use my secure questions, but I still could not get into my account. I know I was answering the questions right, and unfortunately, I had not updated my phone or credit card. After a very frustrating twenty minutes I called the customer service line, just to find out they had a massive breach of security. The waiting time was incredibly long. I was so annoyed that there was not a warning on my account when I tried to access it. I cannot understand why I was not sent an email, or some type of warning, I commend them for protecting their customers private information, but they also have a duty to keep their customers informed, which this company failed to provide. I think I will use money order to pay off this product.

I ran into an interesting phenomenon a while back - I call it “The Federal Phenomenon”: when you start talking to some of these stubborn and reluctant Companies about involving the Feds, their attitude changes completely! Obviously, they don’t want any Federal agencies coming around asking questions, nor do they want more Federal laws and regulations applying to them and their Companies. I’ve used this in the past (with Humana Right Source, for one, when they wanted to charge me $3, 000 for a little bottle of eye drops and $4, 000 for another little bottle of eye drops), and I had occasion to use it today with PayPal!

I ordered some software from a Company a coupla months ago, which was supposed to set up a website or 2 (10, actually, but I never got beyond #2). They insisted that I use their web hosting Company, probably because they were getting a commission off the deal! I used my PayPal account to pay for it. When the whole deal began to go sour, I promptly closed the websites and changed the nameservers (which are obtained thru a different Company, this time for FREE, which “aim” the prospective customer to the website on that particular web host). I notified the software Company and the web hosting Company that I had done this, that the software did not work as stated, that I could get almost NO technical support from them, and that I wanted a refund! Of course, they ignored my E-Mails! So, I filed a claim thru PayPal for a refund, stating that it was a FRAUD! That it had been misrepresented! That these people only wanted the $$$ and that I intended to pursue it as far as possible. Then I began a long agonizing process of calling and continuing to call PayPal, to follow up on my claim.

It is a REAL PAIN IN THE KAZOO to try to get thru PayPal’s phone system, as they put a bunch of recorded messages on first, one has to prove who is calling by entering the correct phone number + the last 4 digits of the “primary account-holder’s Soc. Security Number, ” and such. Then a syruppy-sounding lady keeps asking what I want. I try to tell her that I want to talk to a live human being, but of course, the dumb machine is not programmed to recognize this as a response. They continue to kill time by trying to send me an E-Mail about some of their policies, and such! I continue to press * and # and 0 and whatever other keys I think may disconnect the syruppy-sounding machine and get me thru to a live human being. Eventually, usually after 7-8 minutes (I’ve actually timed it, and that’s no lie), it will connect me with some sweet gal in the Philippines, who knows absolutely nothing except how to speak English and halfway sound like she is in the U.S. I always ask if she is in the Philippines! Usually, they are startled by this question, as they think they are fooling someone! After killing some more time with these people, trying to explain what I want, they usually connect me with someone in the U.S., especially after they realize that they (a) don’t know what I’m talking about (b) can’t help me (c) all the above!

PayPal “dragged it’s feet, ” taking the side of the seller, stating that it was not a physical product but instead that it was a “digital product, ” in other words, the “purchase was for a virtual, digital, or intangible item, which is not covered under PayPal Purchase Protection. We only cover claims involving physical items that can be shipped and tracked.” There was no tracking number, nothing was shipped (as the software was a download), there was no item to be received, nada, zilch! So, I kept calling PayPal, and the web hosting Company kept trying to tap my PayPal account! One lady suggested I close the PayPal Debit Card, which I did, and apply for another one (which I haven’t done yet until I get a final resolution on this claim). Another man said the web hosting Company had created a second invoice in order to tap my account. I kept getting all kinds of “run-around.” PayPal kept trying to decide in favor of the seller, close the claim, and such. I filed a Fraud Complaint with the F.T.C. (Federal Trade Commission), even tho the total was only slightly over a hundred $$$. After talking to PayPal again this past Mon., I called the F.T.C. again and added PayPal as a party to the Fraud Complaint, since they kept stalling, finding in favor of the seller, and such; I stated that PayPal was a part of the Fraud process, that they were making $$$ off these fraudulent transactions, and such. In talking to PayPal again this week, I (of course) got their Philippine people and Puerto Rica (I think) people first, as they feed callers there first, then transfer them to someone in the U.S., if needed. The “foreigners” could care less about the F.T.C. - in fact, some of them DON’T EVEN KNOW WHAT IT IS! But those in the U.S. look at it an entirely different way! At first, I began to tell the U.S. “Help” people that I planned to add PayPal to the Fraud Complaint with the F.T.C., and nothing changed. Then I began to tell them that I HAD ACTUALLY ADDED PAYPAL TO THE FRAUD COMPLAINT WITH THE F.T.C. - and then EVERYTHING BEGAN TO CHANGE! I also added that I plan to send an E-Mail to my Congressman, recommending that new laws be passed which would regulate PayPal as a bank, which it is not! It is a “financial institution that provides Internet services to expedite payments, ” but it is NOT A BANK! So, therefore it is NOT regulated by the F.D.I.C. (Federal Deposit Insurance Corporation) like the banks are! When I began talking along these lines, about involving the Feds, their attitude at PayPal changed completely! Suddenly, instead of giving me the old “run-around, ” that they would “take my case under advisement, ” and “send it to the right department” (kinda like a bank loan where they have to “send it to the committee” and the committee “doesn’t meet until next Monday - I’ve heard this before!), I found that the person I was talking with, had the authority to make a decision RIGHT THEN, and it was IN MY FAVOR! He IMMEDIATELY credited my account for the amount claimed! And, of course, he took it out of the software Company’s account! I was really surprised, in a way; yet in another way, I got to thinking about it, and I realized that they don’t want any new Federal regulations or some Federal officials coming around asking questions! Remember this, as you may be able to use it to “expedite” a claim in the future!

Jul 4, 2010 Add Funds from a Bank Account Completed Details $99.96 US this is from paypal to binverse unauthorized money taken from my bank account what the hell gives paypal the right to just take money out of anybody's bank account i think there in bed together I PRAY BINVERSE AND PAYPAL BURN IN HELL TOGETHER MAKE DAM SURE TO KEEP A GOOD EYE ON PAYPAL AND ### YOU BINVERSE KICKASS

I had a paypal account. I will give the short version of the story. I requested a debit card from them for my account ( so I can have direct access to MY money instead of waiting 3-5 days for it to transfer to my bank account). I never heard anything, then one day I got an email from them saying my account had been restricted until I provided them with..and followed a long list of very personal info including my SSN none of which were optional, I give them what they want or I cant use their service. I was very confused by why all of a sudden after having the account for over a year and never doing anything that would raise suspicion would be having my identity questioned. Concerned that this may be some sort of scam by someone claiming to be paypal wrote to them and simply asked why they needed this info, why I was being restricted to my own hard earned cash and I asked them to provide proof of who was requesting this info. Now you would think that paypal would understand nowadays you cant be too carefull. Instead I get an email that my account has been seized and I could not access any cash ($700) in my account for 6 months, no exceptions, no compromises, no explanation, no way to reason with them, all because I had a few questions. Disgusting! I am being punished for trying to protect myself. They have MY money, gathering interest and fees and I have no choice but to bend over and take it! Dont trust paypal. Buy a credit card machine if you run a small business, its not worth it.

Anyone buying from this company be very aware they are fraudulent. ladies especially if you are shopping for wigs particularly lace systems they are a complete fraud. They have advertising everywhere, Ebay, I offer and trade type sites Including their own web page Sunshine Sea Beauty..I typically don't buy from anyone over seas because of trust issues. But at first the person communicated fairly well concerning the product i wanted to purchase and assured me thru emails I meticulous so I described everything I wanted to the tee. Having done many years research about the type of product I wanted I wanted her to not misunderstand. After placing my order after four days of emails I received it five days later via air mail DHl. Soon as I opened it I wanted upset.The item was not anywhere near what we spoke about or the pictures sent to them (that was the pic on their very site) . I emailed the company immediately. And opened a Paypal dispute claim. Thinking that would build leverage to getting consumer help..But it didnt.. After more days of back and forth thru emails and the Paypal resolution center, Paypal decided without even reviewing the proof thru emails and thru the own resolution center to not only help the thieves in China steal money by not demanding a refund from them to compensate for a fraudulent item but took their side and as I said without review of the twenty days initially given.. And closed the case .. I opened two formal complaints with the regulatory boards against Paypal and the company they helped steal my hard earned money and next will be consumer affairs in washingon dc. and attorney general office... I don't tolerate liars and companies here or overseas to take anything from me and practice dishonest and unethical ways to get a dollar bill...(To be continued)... The pic below is what they promised and advertised but what I received wasnt even remotely close to it..

Where do I begin? Paypal was a disaster, enough said!

I bought a stereo for my car on eBay which saved me a few bucks. Paypal FREEZES my account! I called them thinking that it was a mistake, not even! They pretty much laughed thinking it was somehow funny, and this was a manager if all people.

Theeven worse part is that I had over $200 in my paypal because we recently sold our old laptop on eBay. Now they get to keep that money. DO NOT TRUST PAYPAL. I repeat, do not trust them!

Paypal somehow thinks that it's okay to just freeze your account and nit return your funds. They should be closed down. The manager was totally insulting too.

Close your paypal account before they close it first and don't give you back your money even though you demand it.

Hi, my name is Stephane and I received there are few days, an email (in French) with a button "Activer" to active my PayPal account by clicking on it, a thing that I do not made. Please check the proof join with this message.
Thanks, Stephane.

The domain name of the link is akadao.com they made a paypal.fr in this domain. Check the link :

http://www.akadao.com/logs/FR-fr/www.paypal.fr/Service.paypal.fr/Service.ID.D23F1W3D212C1V321CV654W6GC54HJW65GF4W2CV16WD5TH4WD65T4JH6WE1TJ1D32H1D321HWD65H1WC23FH1WD65/Info.Aspx/FR/Service/fr-fr/webscr.php

I've invested $400 into this project and according to online cabinet I had accumulated $1400 profit but when I tried to withdraw it my account got suspended. Customer support explained me that it happened due to troubles with my initial deposit. I asked for refund anyway but was refused.

A gentleman with email of jim_04z@msn.com bought a wedding dress from me on Craigs LIst for $450 for his daughter in Nigeria. I mailed dress to address given. I was contacted by Jim Harry and told Nigeria Customs needed an additional $100 to release dress. I mailed $124 through Western Union on 8/10/2010. Next day Jim Harry calls me, emails me and texts me multiple times demanding an additional $140 to do a final release from Nigerian Customs. I email him back and tell him I have contacted real PayPal and sent them copies of his emails along with confirmation and verifications from PayPal. The real PayPal said the ones I received were phishing attemps and there were no monies in an account on hold for me. I gave Jim Harry the telephone number to call for PayPal and he insisted he always uses the one listed above of PayPal1worldservice.com. (Something like that). He continues to plead and beg me to send additional monies as he is in the UK and that is why things are messed up. I refused to budge and as of now I have no wedding dress, multiple phone numbers from this Jim Harry, and am out my money.

I made a police report, I contacted Western Union, I talked with PayPal and was advised by police to file this complaint. I can be reached at bfree2bee@yahoo.com if you care to assist me in obtaining my money and dress.

Please respond to me and capture these crooks!

Shari Hanz

The company itself it's a scam :)
Please avoid using it !
I have brought 2 tickets one of 100 Romanian RON, and one of 300 RON.
I used that of 100 RON, and when i tried to use the other one of 300 RON, the pin was locked.
I send an email to them, and they request all my personal info, to give me a refund.
They never give me an explanation, why that pin was locked.
Of course i did not send my info to them, because i don't know who they are.
And i am pretty sure they can see that ticket wasn't used. so they simply could send me another pin. but instead they ask for all my personal info, thing that i consider suspicious.
And now i just lost 300 RON equivalent of 80 dollars.
So better avoid using this company products !
Isn't this ridiculous, a service that does not require any personal data, to request all personal data ?

I receive and transfer my $250 payment from Paypal to Skrill without hassles. I have been doing this for a while and when I check my two accounts, they are quickly updated. Personally, I receive good services from them.

This same exact thing has just happened to me yesterday! I have shipped my item & had to pay for postage out of my OWN pocket, just to satisfy Ebay & PayPal, then they tell me - "oh well, you'll see your money in about 20 DAYS! I am BESIDE myself! I filed a formal complaint with the FTC this evening. I've made 3 calls to Ebay demanding they release my money to no avail.

I will NEVER use Ebay again! They SUCK!

They are crooks, I was ordering something from ebay and the b****** though I was gonna pay their a** too after buying it with my debit card. Don't worry in a few years their ### will be paying back the people they sold from.

this is totally false, who wrote this is a Chinese who sells FAKE watches CALL IS FALSE AND STONEY REPLICAMAKER KIM YOUR PAGE IS HERE IF YOU ARE THERE STONEY fraudster YOU SHOULD BE IN JAIL and if it is a real danger for the whole paypal internet community etc.