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1.9 30 Reviews 366 Complaints
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PayPal Complaints 366

ComplaintsBoard
M
12:00 am EDT

PayPal fraudulent purchases thru my paypal account

I received a letter stating someone has tried to purchase something with my criteria. I dont' know who it is or how they got my information. I am going to the police with this. Please check your records and send e-mail the copy of application that was done in my name so I may take it to the police when I file a complaint. The address on the credit report was P.O. Box 981404, El Paso, TX 79998.

Mary T. Gallup
[protected]@YAHOO.COM

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ComplaintsBoard
C
12:00 am EDT

PayPal misleading safety feeling

Of course everyone knows that ebay created paypal as a means of collecting money for transactions. What everyone doesn't do is read the end user agreement from paypal to know that they have a disclaimer for every possible situation that doesn't favor the seller or the buyer but themselves. Believe me, if paypal has a dispute they will do everything to resolve it unless they are at fault. They do not offer ANY of the protection that they advertise. They simply instruct you on what to do so that you MIGHT win a dispute.

I found this out after learning that paypal doesn't confirm credit cards so if you accept a payment from paypal and the person disputes the charges, then you will be responsible for the chargeback and fees. Simply put, they don't verify anything and they don't protect anyone but themselves.

I will never use ebay or paypal ever again and you should only do so at your own risk. With all the advertisements stating safe this and protection that i was misled into feeling safe with their online transactions. Learn from my mistake, it cost me $202.26 and harassment from a collection agency as well as degradation to my credit report.

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S
S
susan robbins
Send a message
Mar 25, 2008 12:08 pm EDT

Please send me an affidavit to fill out so I can get a refund for fabric that never arrived.Item #[protected].
Label package number is #[protected] 10 shipped via usps.
Purchased from Metrohouse Design, Ray Pepitone.
Thank you, Susan Robbins
magicrobbins@comcast.net
[protected]

E
E
ELSA BLACKBEARD
Send a message
Nov 08, 2007 7:18 pm EST

I am very angry with Nationwide Campus because I made a purchase of Hair products on the 17/09/07 and paid an amount of $142.84 Australian Dollars. My Paypal reference number was [protected]. I have not received the goods and only 1 email from Candice at Nationwide campus who was checking into the order. To date nothing was received. I told them that I was going to contact you for reimbursement of my money or delivery of my goods.

Can you please advise me what I should do now as I thought paying by Paypal was a very secured site.

Regards,
Elsa.

M
M
Massimo Gorietti
Send a message
Oct 12, 2007 6:51 am EDT

What can I do about a vendor that I paid and never received the package and will not return my money.

Spoke to the vendor two times and now he will not answer be back the name is (Randy Wong) from scooterparts4less the item was
99 dollars the vendor stated that the part was delivered but we never received what do I do I want my money back. Give me advice how to get back my money!

ComplaintsBoard
V
12:00 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

PayPal paypal scam emails

If you ever receive these emails, they are email scams and they want you to click a link within the email so the can steal your personal information.

----- Original Message -----
From: [protected]@PayPal.com
To: To [protected]@hotmail.com
Sent: Wednesday, February 07, 2007 8:19 PM
Subject: Your payment to [protected]@diamondjewelry.com has been sent

Dear PayPal Member,

This email confirms that you have paid DIAMONDJEWELRY Inc.

([protected]@diamondjewelry.com) $325.00 USD using PayPal.

This credit card transaction will appear on your bill as "PAYPAL DIAMONDJEWELRY*".

--------------------------------------------------------------------------------
PayPal Shopping Cart Contents

Item Name: 14kt yellow and white gold necklace
Quantity: 1

Total: $305.00 USD

Cart Subtotal: $305.00 USD
Shipping Charge: $20.00 USD
Cart Total: $325.00 USD

--------------------------------------------------------------------------------
Shipping Information

Shipping Info: Charles Edwards
1015 Pleasant St
Rehoboth, MA 02769
United States

Address Status: Unconfirmed

--------------------------------------------------------------------------------
If you haven't authorized this charge, click the link below to cancel the payment and get a full refund.

Dispute Transaction

Thank you for using PayPal!
The PayPal Team
Please do not reply to this e-mail. Mail sent to this address cannot be answered. For assistance, log in to your PayPal account and choose the "Help" link in the footer of any page.

PayPal Email ID PP120.

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C
C
csmlrm
San Jose, US
Send a message
Jul 22, 2012 3:08 pm EDT

Hi, After readinhg all this from other members as a wife i was so upset as to why my husband would give someone else a necklace.I was mad at the time but now i understand that people can and will be so cruell to hurt and steal from people almost breaking up a marrage which i have devoted 35 yrs to.Its hurtfull.If you do find thuis person please make sure he is punished and let him think about all the people he has hurt along the way theres no excuse to do this.
Thank You,
Craig and Lori McClarnon
scamed out of 325.00
phone-[protected] or [protected]

T
T
tonydgj11
Frankfort, US
Send a message
Mar 15, 2010 8:40 pm EDT

I own diamondjewelry.com and there was a scammer that coppied the name of this site and people who bought items at diamondjewelry.net never realized the difference of the .com versus the .net. They bought items on .net but the website proclaimed it was a .com site. 3 years later this scammer was never found and my reputation is still compromised! I can be reached at info@distinctivegold.com

H
H
hellocharlee
CA
Send a message
Sep 06, 2009 3:01 pm EDT

PAYPAL WONT DO SQUAT TO HELP YOU... WHY? BECAUSE THEY MAKE MONEY FROM THE SCAMS ... DONT BE FOOLED INTO THINKING YOUR SAFE WITH PAYPAL OR THEY SIDE WITH YOU WHEN YOUVE BEEN SCAMMED

C
C
Cristian
Send a message
Sep 05, 2008 4:27 am EDT

Yes it is true what the guys say above.
THERE ARE PHISHING MAILS !

J
J
J. B.
Send a message
Dec 11, 2007 11:00 am EST

Stefan is correct this is a phishing letter and should not be listed in the Amazon.com Complaints section. It would be impossible for Amazon.com, along with millions of businesses online, to control the phishing scams that circulate daily through the vast web vortex.

J
J
james k miller
Send a message
Jul 14, 2007 3:12 pm EDT

I did not purchase anything from diamond jewelry inc. Why they continue charging me? Help smb!

C
C
Crystal Schnoor
Send a message
Apr 12, 2007 6:08 am EDT

Have not bought anything from pay pal in 4 years will be canceling account, Hopefully not to late!

S
S
Stefan Volrath
Send a message
Mar 27, 2007 2:30 pm EDT

That's not from Amazon.com, that's just a phishing letter. If you click the link, you can cheerfully give a bunch of scammers in Nigeria your credit card information or PayPal password.

A
A
Anne Smith
Send a message
Mar 04, 2007 9:53 pm EST

INFO on Charles Edwards, the person this "necklace" is being shipped to:

Charles Edwards
3 Pleasant St
Rehoboth, MA
[protected]

A
A
Anna
Send a message
Mar 03, 2007 6:21 am EST

Here is the response that I have received from PayPal:

Dear Anna,

We appreciate you bringing this suspicious email to our attention.

Commonly referred to as 'phishing', these emails are sent by fraudsters in an attempt to collect sensitive personal or financial information from the recipients. PayPal takes phishing threats seriously - our fraud prevention specialists are working 24/7 to help protect you and enable the community to stay safe.

After review, we can confirm that the email you received was not sent by PayPal. Any website which may be linked to this email is not authorized or used by PayPal.

Our fraud prevention team is working to disable any website linked to this email. In the meantime, please do not enter any information into this website. If you have already done so, you should immediately log into your PayPal account and change your password, as well as your security questions and answers. We also recommend that you contact your bank and credit card company immediately.

If you notice any unauthorized activity on your PayPal account, please report it to us by following the instructions below:

1. Log into your account at https://www.paypal.com
2. Select the "Resolution Center" subtab.
3. Click "Report a Problem."
4. Select "Unauthorized transaction," and then click "Continue."
5. Enter or select the transaction ID for the transaction you would like to dispute, and then click "Continue."
6. Complete the report for Unauthorized Use on a PayPal Account, and then click "Continue."
7. Confirm that the claim is correct, and then click "Submit."

If you have any doubt whether an email is really from PayPal, forward the message to spoof@paypal.com

To learn more on protecting your information, click the "Security Center" link located at the top right hand corner of any PayPal website page.

----------------------------------------------------------------

Important: PayPal and its representatives will NEVER ask you to reveal your password. There are NO EXCEPTIONS to this policy. If anyone claiming to work for PayPal asks for your password under any circumstances, by email or by phone, please refuse and immediately contact us via our secure webform online.

Sincerely,
Nick
Protection Services Department
PayPal, an eBay Company

ComplaintsBoard
J
12:00 am EST

PayPal I was ripped off by pay pal!

I sent my friend $180.00. He lives in Brazil and after waiting for the check for 2 months, he finally received it only to learn that he could not cash it anywhere in Brazil.

Why would paypal send him a check he could not cash? They knew it!

My friend even tried cashing it at a Citibank and could not.

Both of us have called and written paypal many times and after many different excuses, have not had any success in getting my money returned to my checking account (where it was withdrawn).

PAY PAL IS DISHONEST AND SOMETHING NEEDS TO BE DONE ABOUT THEM!

I am going elsewhere on the internet to complain. I will do whatever it takes!

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U
U
USA#1
US
Send a message
Jan 29, 2016 12:48 am EST

Oh my GOD Paypal does not and WILL NOT send checks to people for you, you are an 1diot and this is a false complaint.

L
L
leung cheng
Send a message
Nov 24, 2008 12:20 am EST

just send your complaint here http://www.ic3.gov
Goodluck!

P
P
Peter Thornhill
Send a message
Feb 07, 2007 9:29 am EST

Pay Pal are the ### of the earth, Rip Off is all they do.

ComplaintsBoard
V
12:00 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

PayPal slow money transfer

I had sold some items on ebay and the buyer pays for shipping. When I wanted to get the money out i couldn't. They made me pay shipping and wait tell the items got their, before they would let me have the money. I over drew my checking account 300 dollars. Now I sold some more stuff and they limited my account again for no reason. They don't want to solve this problem. I called at least once a day and get no ware. They say they send me emails but I have nothing in my inbox. I would tell someone not to use them if they need the money quick. It takes at least two weeks.

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M
12:00 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I have a PayPal account for my ID [protected]@hotmail.com, I have recently withdrawn money using the check facility to my country India, Well the check as not reached me as yet, not does paypal is telling me the status they have just given me a reason that your check has been dispatched and now we don't know where it is. Also I have been mailing them from...

Read full review of PayPal and 32 comments

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About PayPal

PayPal is a widely recognized and trusted online payment system that allows individuals and businesses to send and receive money electronically. Founded in 1998, PayPal has grown to become one of the most popular payment methods worldwide, with over 300 million active users in more than 200 markets.

One of the key benefits of PayPal is its ease of use. Users can quickly and securely send money to anyone with an email address or mobile phone number, without the need for a physical address or bank account information. Additionally, PayPal offers a range of payment options, including credit and debit cards, bank transfers, and even PayPal Credit, which allows users to finance purchases over time.

Another advantage of PayPal is its security features. The platform uses advanced encryption technology to protect users' personal and financial information, and offers fraud protection and dispute resolution services to help ensure that transactions are safe and secure.

PayPal also offers a range of tools and services for businesses, including invoicing, payment processing, and e-commerce solutions. With PayPal, businesses can easily accept payments from customers around the world, and manage their finances with ease.

Overall, PayPal is a reliable and convenient payment system that has become an integral part of the online economy. Whether you're sending money to a friend, paying for goods and services, or running a business, PayPal offers a secure and efficient way to manage your finances.

Overview of PayPal complaint handling

PayPal reviews first appeared on Complaints Board on Aug 16, 2006. The latest review PayPal keeps denying my dispute claim and won’t refund me back my money was posted on Dec 16, 2024. The latest complaint Great service but if you have a security issue, good luck! was resolved on Jun 03, 2023. PayPal has an average consumer rating of 2 stars from 396 reviews. PayPal has resolved 87 complaints.
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  1. PayPal Contacts

  2. PayPal phone numbers
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    +56 800 395 481
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    100%
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    Chile
    +1 (408) 967-1000
    +1 (408) 967-1000
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    More phone numbers
  3. PayPal emails
  4. PayPal address
    2211 North First Street, San Jose, California, 95131, United States
  5. PayPal social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 19, 2024
  7. View all PayPal contacts

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