For years I have been shopping on line with confidence using my PayPal buying "shield" Yesterday I filled a dispute with paypal requesting my money back for a dvd I had ordered through www.ecrater. /jfsales51 What I recieved was a bootleg pirated copy. Paypal "investigated and closed" my claim within 90 min of me filling it. When I called Paypal I was informed that of the thousands and thousands of sites that use the PayPal option the only one I am protected one is Ebay. Unless I never recieve the item. So according to Paypal I did recieve it but who cares that it is a homemade illegal dvd... I lose. The more research I did the more I felt like a fool using PayPal. Even if you use your credit card to pay with paypal you waive your rights. So America please use caution when using paypal becuase you are NOT protected at all even for illegal activites and scams. I have closed my account and will now only use my charge charge so that I can have at least some recourse. Check this out paypalsucks.com it will really open your eyes beforethe holiday shopping season.
The complaint has been investigated and resolved to the customer’s satisfaction.
I have several months worth of fake Paypal charges on my bank account both Paypal and my local bank basically are saying tough- Paypal won't even give me the courtesy of responding with more than a form letter and have no record supoosedly of our recent correspondence - I AM DISGUSTED
and out a few thousand dollars - thanks for nothing - I am sure I am not the only one who has been hacked you would think that such a wealthy company would help it's faithful customers who are being duped by an imposter of their company - OR AT LEAST SEND OUT A HEADS UP WARNING TO ITS CUSTOMERS TO BE ON THE LOOK OUT
I fully agree with this post as I have personally been scammed out of USD883.60 by PayPal when withdrawing funds from my PayPal to my registered and verified bank account.
The transactions (2 in total - 1 for USD500 in February 2013 and the second for USD383.60 in January 2014) show completed however were never in my bank account.
I contacted PayPal more than 50 times via phone and sent over 100 emails. Their customer service staff does nothing to assist and simply do not care to help their customers trace missing funds.
PayPal advertise itself as trusted and reliable and I have found out the hard way - TWICE - that this is a blatant lie.
I am not willing to accept the offer of refunding 60.00 to my account. I received a message from Paypal. I am returning all items accept for three the jumpsuit and the faux leather pants burgundy and black. these Items add up to about 60.00 total. my order was for 188.51 and I never received the proper order. tracking number to order was [protected]. If this does not get resolved i will send back all items. am expect entire refund of 188.51