Menu
For Business Write a review File a complaint
Publishers Clearing House / PCH.com

Publishers Clearing House / PCH.com review: shipping and handling 13

C
Author of the review
5:35 am EST
Review updated:
Featured review
This review was chosen algorithmically as the most valued customer feedback.

To Whom it may concern:

I would order a lot more of your things if the shipping and handling were not so high. You need to add it into your price of the item or it needs to come up before sending in what you are ordering. I have selected things many times and then looked at the cost of shipping and handling and cancelled before I ever sent orders in.
You need to do something about this for your customers.
Thank you!

13 comments
Add a comment
W
W
wage
US
Jan 14, 2018 1:42 pm EST

I agree 100% the shipping is way to high for what is order .when I get the item I ordered and see the total price, I would never pay the price for the item..cheaper going to a box store. so I don;t order anymore.

J
J
JANICE PITTENGER
US
Mar 13, 2018 3:28 pm EDT

I totally agree. There are things that I would like to order, but don't because of the high shipping and handling. And when they say example: 3 payments for $4.00 and you get the bill it is many dollars more than they $12.00 you expected it to be. They at least should put the right amount in what the payments would be with shipping and handling.

C
C
Catt
US
May 09, 2018 6:23 am EDT

They don't tell you the shipping/tax price until you order. Its way too high and once you order you cant cancel it. Its my fault for not looking it up before. Most places you can see how much it is and have the option of cancelling. Big bunch of BS. Won't be ordering anything else from them.

Y
Y
Yachter
US
Jul 18, 2018 2:15 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Product prices are already high for the quality of the product or what it can be obtained for at Brick & Mortar locations. Adding in the shipping fees make the prices outrageous.

View 0 more photos
C
C
Clint Counts
US
Sep 11, 2019 5:43 pm EDT

When i order a lot more of your things if the shipping and handling were not so high. You need to add it into your price of the item or it needs to come up before sending in what you are ordering. I have selected things many times and then looked at the cost of shipping and handling and cancelled before I ever sent orders in.

P
P
Patricia Ross
US
Dec 02, 2019 5:19 am EST

Be grateful for the business of prosperity and thankful for the items to be in hand for you to have when necessary and want.

View 0 more photos
G
G
8G.Babies
Charlotte, US
Jul 26, 2021 8:09 am EDT

Are you Serious!?! You can't be real

M
M
Margie Mitcheltree
US
Apr 23, 2021 11:48 am EDT

An item costing 4.99 ended up costing more than $15.00! How do you justify that? Needless to say I cancelled the order. And to say ordering doesn't matter in regards to the contest; why do you make the simple summit of an entry so endlessly filled with monotony which I'm sure makes many people give up trying. So so sad

L
L
Lily Francis
US
May 04, 2023 3:52 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Do you know how many times PCH has been sued for misleading people about needing buy in order to win and whether they've won already and needing to buy to get what they've supposedly won? They're have been several class action lawsuits against PCH in many states about their deceptive practices and that's they now have to clearly state no purchase necessary in order to win but they still use a psychological push to get you to buy, it's a marketing thing, even stores do it when they lay out their designs so you buy things you really don't need. That's why PCH doesn't show you the end price because you wouldn't end ever buying anything from them because their prices are ridiculously high and shipping and handling is ungodly! You feel like there's no way to win if you don't buy. That's the psychological push and they hire people to do just that for marketing. But it's the payment plan that really gets people who can't afford much and that's where I really have a problem with PCH!

U
U
user2259811
US
Nov 07, 2021 6:39 pm EST

I agree about the shipping charges. Chances of winning are so minimal that I can't justified those shipping charges. Can find most of what you offer elsewhere, agreed - without a gamble of a Big Prize. But chances are so slim that my winning is actually not spend money with PCH.

U
U
user2259811
US
Nov 07, 2021 6:46 pm EST

Right? What's that about? I guess that's how they get the "give away Bucks". No, I can find everything I want or need without having to pay shipping as well as being able to have contact with whoever I do business with! I win by not wasting my moolah!

A
A
ACarr24
US
Dec 06, 2021 7:57 pm EST

I returned a$25 item. My refund was $1.07. Ridiculous. They essentially charge exorbitant shipping and “handling” twice to eat up the full amount. I’m not ordering or entering again. But then I am giving up a 1 in 6 billion chance of winning.

D
D
Duana Evans
Castle Rock, US
Feb 16, 2022 3:41 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Why are the shipping and handling charges so high? They are almost half of the cost of the item! I can get the same items from Amazon or e-bay with little to free shipping and handling. I always find things I need and then end up not ordering because of the high shipping and handling.

More Publishers Clearing House / PCH.com reviews & complaints

Publishers Clearing House / PCH.com - received a package I never ordered! 160
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Publishers Clearing House / PCH.com - scam 77
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Publishers Clearing House / PCH.com - matched and did not win! 106
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Publishers Clearing House / PCH.com - having to search for a product to buy before I can enter 139
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Publishers Clearing House / PCH.com - merchandise not ordered & a return 16
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Publishers Clearing House / PCH.com - drowning me in their daily malings 3
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
  1. Publishers Clearing House / PCH.com Contacts

  2. Publishers Clearing House / PCH.com phone numbers
    +1 (800) 459-4724
    +1 (800) 459-4724
    Click up if you have successfully reached Publishers Clearing House / PCH.com by calling +1 (800) 459-4724 phone number 0 0 users reported that they have successfully reached Publishers Clearing House / PCH.com by calling +1 (800) 459-4724 phone number Click down if you have unsuccessfully reached Publishers Clearing House / PCH.com by calling +1 (800) 459-4724 phone number 0 0 users reported that they have UNsuccessfully reached Publishers Clearing House / PCH.com by calling +1 (800) 459-4724 phone number
    General Questions
    +1 (800) 392-4190
    +1 (800) 392-4190
    Click up if you have successfully reached Publishers Clearing House / PCH.com by calling +1 (800) 392-4190 phone number 0 0 users reported that they have successfully reached Publishers Clearing House / PCH.com by calling +1 (800) 392-4190 phone number Click down if you have unsuccessfully reached Publishers Clearing House / PCH.com by calling +1 (800) 392-4190 phone number 0 0 users reported that they have UNsuccessfully reached Publishers Clearing House / PCH.com by calling +1 (800) 392-4190 phone number
    Sweepstakes Scams
    +1 (800) 476-4724
    +1 (800) 476-4724
    Click up if you have successfully reached Publishers Clearing House / PCH.com by calling +1 (800) 476-4724 phone number 0 0 users reported that they have successfully reached Publishers Clearing House / PCH.com by calling +1 (800) 476-4724 phone number Click down if you have unsuccessfully reached Publishers Clearing House / PCH.com by calling +1 (800) 476-4724 phone number 0 0 users reported that they have UNsuccessfully reached Publishers Clearing House / PCH.com by calling +1 (800) 476-4724 phone number
    Website/Tech Issues
    More phone numbers
  3. Publishers Clearing House / PCH.com emails
  4. Publishers Clearing House / PCH.com address
    101 Winners Circle, Port Washington, New York, 11050, United States
  5. Publishers Clearing House / PCH.com social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 03, 2024
Publishers Clearing House / PCH.com Category
Publishers Clearing House / PCH.com is ranked 19 among 198 companies in the Magazines and Newspapers category