Publishers Clearing House / PCH.com’s earns a 1.9-star rating from 441 reviews, showing that the majority of sweepstakes participants are dissatisfied with their chances to win.
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Technical support/ game failure...
Technical support or that there of... Apparently doesn't exist with this company.. Games hang, up or completely fail to fully function and the problem is not addressed. They only wait till the system to reset it self at the end of the day. In the meantime a person looses out on the chance to win any prizes... Website is [censored]ty and so is their tech team.
Golf solitaire
The game has glitch .I can't play the game. FIX IT
not winning
I have been a customer now for 14 years, ordering products and going through the motions in trying to win to No Avail! searching every single day, filling out thousands of forms taking hours of time from my day and for what? to me, this is a complete waste of my precious time and money! I honestly believe that no one wins on Pch...I think a few customers are paid to use their names, stating that they have won. I also believe this is nothing but a gimmick to entice poor people like me to make sales! I am very tired of spending countless hours of my time trying to pursue a fake dream of winning on PCH! I am ready to call it quits and to put the word out there that this is fake and not a reality...PCH, you have wasted so much of my time in false hopes of winning for 14 long years and I am ready to stop now!
Desired outcome: wishful thinking is the only outcome here!
I KNOW HOW YOU FEEL. I HAVE CONTACTED CUSTOMER SERVICE SEVERAL TIMES WANTING TO KNOW HOW ONE PERSON (TERRY V. MINN.) CAN WIN THE PCH SLOTS $100 PRIZE NEARLY EVERY DAY AND I HAVE BEEN PLAYING FOR YEARS AND HAVE NEVER EVEN MADE LEADERBOARD. I STATED HE HAS TO BE CHEATING BECAUSE IF GAME IS ON THE UP AND UP, IT IS MATHEMATICALLY IMPOSSIBLE TO HIT THAT MANY TIMES WITH A RANDOM NUMBER GENERATOR. BUT THEY INSIST IT IS FAIR, BS!
Stepping Stone order placed, shipped and never received
Placed order for Lighthouse Stepping Stone at beginning of February 2021. It was processed on 2-11 then shipped on [protected].
Believing that it would arrive any day, I paid for this item in full on 3-3-2021.
The date is now [protected] and it still has not arrived.
I'm growing Quite Concerned. I would greatly appreciate your looking into & remedying this matter asap.
Thank You
Anna M Shepard
cust ID [protected]
visa confirm [protected]
3-3-2021
Desired outcome: Deliver said item or money back (not a credit). You have my address.
Dust pan and broom set
Customer number 015 5809 7430
order Number 3068 8149 8300
I expected a much better product. Needless to say was very disappointed in quality of product. For such a large company, I would think that the product would be better. The handles on both do not stay on!
Desired outcome: refund if possible
Not winning
I'm Carolyn Dukes and I've been ordering since I was very young, back when you had the coupon books to pay with then I a Gilbert, then Steward and now I'm back to Dukes and getting older by the day. Seriously I've always wanted to win. I've always had it hard and just wanted to win so I could do finely do anything I want! Just saying do people ever win? At least give me a break please consider me to win I really need it!
Carolyn Dukes
[protected]@yahoo.com
Desired outcome: Just Hoping you might consider me!
I have been working very hard to win. I have noticed since they give bigger prizes they do not give as many smaller.
many more oops we are having technical difficulties
I haze watched the car page say guaranteed to win 5 in a roe and not won till the7 time .
I have several times when the game said i won 10, 000.00 or 5000.00 then screen said tecnoikle dificulites
Items all very over priced! But I kept going, I figured well the are giving away prizes ill help. Not any more
i am going to stop
plantladyga1@gmail.com
Marie K Coyle
So many people want this and it really sounds like a scam!
$30.00 free item pay s&h with an order today.
I have ordered and paid the S&H for the $30 item.
I have gotten 7-piece Kitchen Towel Set valued at 12.45 twice; Brian Games valued at 14.95 1 time; 7- Piece Kitchen Set value unknown twice, and Seasonal Cards can't remember the value at least 3 times. Nothing close to $30.
If you want to give me something that I can actually like/use/want, would be like the Coco Cola Beverage Truck 1:87 scale $24.95; 1955 Chevy Pick-ups 1:45 scale $19.95; 1958 Studebaker 1:45 scale $19.95, or Knives like the eagle, wolf, etc. Mainly some thing that is actually close to $30 instead of Items I have an over abundance of.
Desired outcome: To start getting actually some thing that is say wanted/ useable/ or like.
It have been over a month and still have not received my kissing bears salt and pepper shakers or the men's moccasins
I ordered salt and pepper shakers the kissing bears and men's moccasins last month and still have not got them just say in route to Princeton Illinois it's been saying that for 2 weeks to 3 weeks. I ordered them as a late Christmas gift for my husband and I'm really upset I play your games every day and the last time I ordered it was here fast so what's going on
Desired outcome: Resend or refund
Product not received after 7+ weeks
I'm still waiting for the delivery of an order placed with PCH on 12/3/20. Today is 1/30/21. The order is stuck at Pitney Bowes (your shipping partner) in Greenwood, Indiana since 12/11/20, just 25 miles from my home. This is the second time Pitney Bowes has lost my orders. Why do you use them and where is my (Christmas Gift) package? Order# [protected]. Cust # [protected]. Order was paid in full on 12/4/20.
Desired outcome: I want my order or my money back plus interest.
North shore agency is trying to collection money on behalf of publishers clearing house from me
My name is Tina Hill and I am being harassed with mail from North Shore Agency as they claim they are attempting to collect a debt from me on behalf of Publisher's Clearing House for a purchase they allege I made.
Creditor: Publishers Clearing House
creditor customer ID :[protected]
NSA ID #[protected]
amount: $27.76
I do not owe either of these businesses for anything, I have not made any recent (2020-2019) purchases from Publishers Clearing House, and I want this matter resolved now and this agency to stop with the collection of letters and phone calls. This is negatively impacting my credit rating and my husband and I are now unable to refinance our mortgage because of it.
Desired outcome: immediate cease and desist of this harassment , and my good name cleared of this
Scam
I have been harassed by people claiming to be from Publishers Clearing House. They told me to go to Walmart pay $200 pick up a vanilla card and then they would be at my house with champagne and pictures. They are constantly sending me text messages and messages through Facebook. The phone numbers that are sending me texts and calling me are [protected] from Julian, NC and [protected]. This number is from Damascus MD. They are driving me nuts. If you can help I would appreciate it.
Desired outcome: Stop the scammers
All prize allocations
I am going to lay it all out on the table. You can strip my phone of all info but I have been more careful this time. You bait people in with big prizes, and when they get close you simply corrupt the files of ( in my case) take all data off the phone. It's been done 3 times now. I have added up winnings over 30 million dollars twice. It is not only illegal but cowardly to hide behind the excuse that it was an imposter that did. It is in fact the real deal and someone as well known as pch would behave in such a unprofessional manner. I really thought things were going to be ok for christmas. Then once again you stripped my phone. Tonight I am once again qualified to be awarded major prize money. You cannot send a communication for me to agree to stating it's not real like the other times. I have painstakingly played by your rules. I will not sign it away. You can at least have the prize patrol bring my bronco and 500k to my house and you'll never hear from me again. Or... I can take my suit to a federal court, higher than your laws of Wyoming and make a [censored] ton of bad publicity with a solid truth. I dont know the boss in charge and I dont care to. You are the most dishonest people I've met shielding terrorist funds in the form of sweepstakes. If you look at the forms of media I have and the proof I have of all the felony charges I believed 500k and a nice bronco would be you smartest decision. You have until tomorrow at the same Tim to get your ducks in a row. Then I will go full public.
Being ignorant, i've ordered quite a few items in the past year, just hoping it would give me better chances to win. not only are the products cheaply made, but the s&h is crazy high. I still enjoy the games, even tho I know there are no big prizes given randomly & i'm not a friend or relative. I know folks all over the us & have never heard of or known any real person to win. as long as people don't expect much, some of the games are enjoyable, & keeps this old mind going so I don't think about my body unable to move much.. I still keep hoping so, i'm in it to win it!
Search caution not a complaint
I don't want to file a complaint but don't know how to share a problem the website had yesterday. When I went to do a $600/week for life search it showed up $6, 000/week for life. Took a screenshot. Wanted to give you a heads up in case anyone fights about it. I'm sure there was just an error some where but could open for filed complains. I will be adding an attachment to show you what showed up. Not sure if somehow to send out a disclaimer for protection in case I suites. Just a thought. Hope this helps.
Lotto
With PCHLotto you get tokens for numbers matched from the previous day and games. They give the chance to double those tokens if you play their Playpack. Today I had earned 81, 000 + tokens and so was eager to get that matched. I of course had clicked on the double your tokens.
Well I finished and it did not give me double the tokens! I want that 81, 000 + tokens!
- Donna Walters
Token game issues
for some unknown reason lost ability to play most token games, nothing on my end has changed but can't access or finish anything for few weeks now.home, instant win, scratch off, sweepstakes, slots, quizzes, etc just not opening.can't even watch videos anymore.been using same cable company and computor for over fifteen years now.why all of a sudden these problems.also browser now freezes over ten times daily.
The 2.5 million dollar mega prize contest
I too have been playing pch for 4 years. I played every day including sundays (my sabbath. I considered it to be a hobby of mine and not a job. It was fun. For awhile I was able to play all 5 (five) keno cards. But one day out of the blue a so called 'employee' of pch called me and another gentleman who began as david sedgeway and later sent me a google mail address as dave sayer in it as prize team (also in prefix @google.com. Well, let me tell you. I was pretty excited and he told me I had won not only the mega prize jackpot but also a 2019 mercedes (my color choice) also. I believed this impersonator. He even called me after 10 p.M. Nightly to find out how I was doing. I enjoyed his conversations. One day he informs me that I hacvvea duty to (not his words but mine) be a 'go between' a sponsor which he got money from, transferred it by w.U. Then walmart. I got this "capital one ' card (mastercard) with a $300.00 limit posted on it. I withdrew this amount off the"credit card" and suddenly i'm responsible' for the interest on it. Naturally, due to the amount involved $2.5 m (usd) I was supposed to stay silent and not tell anyone. Oh, no I haven't filed a police report because i'm convinced I did win. He started having me use those money pak cards which are used by scammers walmart stopped selling them because of that and the woolworth cashier & manager in my part of bedford tx> told me that if I didn't actually know this person it's possible I was being scammed. Well. Anyway. I'm still waiting and frankly, if it is a big scam the government (f.C. C.) et. Al. Needs to shut it down and take that company;'s 230 away from them so w can do a class action suit. A $1.00 amount o all their victims and putting the ceo's in jail (prison) would do fine.
Too much candy being delivered
I just received and paid for invoice number 502530044055 english toffee caramels. I do not wish to receive any more candies, I am now on a low sugar diet. Thank you, roy tierney account number [protected]
Hello fellow dreamers,
I have to say, overall, I'm satisfied with what happens on PCH. THEIR CUSTOMER SERVICE IS OUTSTANDING! Twice, I had to call to make sure my arthritic fingers hadn't tapped an order erroneously. They had. It was no problem undoing my mistake. When they say "satisfaction guaranteed " they mean it. Because of their kind treatment, I have ordered several times and been satisfied. Two notes:
1. Shipping and handling-- It would be helpful if it were next to the price while scrolling items. It only shows last step, completing order. But, if S&H doesn't sit well, you can still click the "trash" icon & order goes away.
2. Surveys- take 10-20 minutes. But I figure it helps a company yield better service. Reward points are used to enter chances on sweeps. I must be missing a link (or a [censored] in the old brain). I go to survey page, click on a survey tied to a sweep, and nothing happens. Previously, I had good results. What happened after Nov. 15?
Despite all the complaints people have (my biggest is having to scroll through all those products enticing us to buy just to enter), I have a good comment.
I wrote a short letter to customer service, and I received one back, with a one-time refund for an inferior product. I am impressed. Incidentally, I have ordered twice since then.
I did not order anything today but see one is being sent, please cancel it!
Michael Rogers
1446 Pomeroy road
arroyo grande, ca. 93420
pch rewards tokens member level
Pch sales for sweepstakes redlevel or member scamed pn pch sales adds on redeem tokens rewards website lose pch members do win get anything for redeem tokens oct pch letter tokens earn oct scamed pch rewards web each day sweepstakes technical spots - each day sales pch on line bill pay on! Website upgrade payments paid online offer 5 payments s each sale add mail in fast back payments sales high priced not good name brand sales chain sales - shipping prices high priced mad over old debts from, years customer sales lose - sweepstakes cheat out tokens redeem redeem for 100 entries time 300, entries day cost a lot of tokens redeem oct pch ketter only redeem 84 times redeem for paid - 100 hundrends entries oct 2020
mens wallet
this order was cancel over a month ago I need to know how send the package back please let me know buy E mail anderson.[protected]@hotmail.com customer ID 01789303185 order no.3067 1144 2130 thank you carl anderson
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Overview of Publishers Clearing House / PCH.com complaint handling
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Publishers Clearing House / PCH.com Contacts
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Publishers Clearing House / PCH.com phone numbers+1 (800) 459-4724+1 (800) 459-4724Click up if you have successfully reached Publishers Clearing House / PCH.com by calling +1 (800) 459-4724 phone number 0 0 users reported that they have successfully reached Publishers Clearing House / PCH.com by calling +1 (800) 459-4724 phone number Click down if you have unsuccessfully reached Publishers Clearing House / PCH.com by calling +1 (800) 459-4724 phone number 0 0 users reported that they have UNsuccessfully reached Publishers Clearing House / PCH.com by calling +1 (800) 459-4724 phone numberGeneral Questions+1 (800) 392-4190+1 (800) 392-4190Click up if you have successfully reached Publishers Clearing House / PCH.com by calling +1 (800) 392-4190 phone number 0 0 users reported that they have successfully reached Publishers Clearing House / PCH.com by calling +1 (800) 392-4190 phone number Click down if you have unsuccessfully reached Publishers Clearing House / PCH.com by calling +1 (800) 392-4190 phone number 0 0 users reported that they have UNsuccessfully reached Publishers Clearing House / PCH.com by calling +1 (800) 392-4190 phone numberSweepstakes Scams+1 (800) 476-4724+1 (800) 476-4724Click up if you have successfully reached Publishers Clearing House / PCH.com by calling +1 (800) 476-4724 phone number 0 0 users reported that they have successfully reached Publishers Clearing House / PCH.com by calling +1 (800) 476-4724 phone number Click down if you have unsuccessfully reached Publishers Clearing House / PCH.com by calling +1 (800) 476-4724 phone number 0 0 users reported that they have UNsuccessfully reached Publishers Clearing House / PCH.com by calling +1 (800) 476-4724 phone numberWebsite/Tech Issues
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Publishers Clearing House / PCH.com emailscirving@pch.com100%Confidence score: 100%Supportabuse@pch.com100%Confidence score: 100%Support
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Publishers Clearing House / PCH.com address101 Winners Circle, Port Washington, New York, 11050, United States
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Publishers Clearing House / PCH.com social media
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Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreDec 20, 2024
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Most discussed complaints
received a package I never ordered!Recent comments about Publishers Clearing House / PCH.com company
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THE GAMES ARE NOT WORKING I WAS IN A MIDDLE OF THE GAME AND SURVEY THEN IT SAID THERE WAS A TECH PROBLEM THEN IT WHEN TO A PAGE THAT SAID THAT INTERNATIONAL PROMOTION UNABLE AT THIS TIME. I WAS PLAYING A PUZZLE GAME I WAS ORDERING ANYTHING. I CAN'T GET THE PAGES TO PAY MY BILL ON LINE. WHAT UP?