Menu
For Business Write a review File a complaint
Publishers Clearing House / PCH.com Customer Service Phone, Email, Contacts

Publishers Clearing House / PCH.com
Reviews and Complaints

www.pch.com

Learn how the rating is calculated

1.9 10 Reviews 431 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Publishers Clearing House / PCH.com Complaints 431

ComplaintsBoard
S
5:24 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Publishers Clearing House / PCH.com walmarts $1000 gift card 'free'

I would like to know how Publishers Clearing House gets away with all their sceams and scams! Everyday I get an email from them saying you could win $1000, 00 (tax free) if you just use us to search for anything! Then when I did this I came across in BIG blinking banner saying your a winner! just click here and youv'e been choosen you have won. So Even though they say you don't have to purchase anything to win, When I clicked on it, It say's just order two items on this list and get you $1000 Walmart gift card so I did. I ordered two items got them in the mail and still have yet to get my $1000 Walmart gift card1!It's All A BIG SCAM! iI think they need to be repoted for false advertising! It is in my mind all a huge SCAM!

Read full review of Publishers Clearing House / PCH.com and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
N
N
neveragain!!
Wilsonville, US
Send a message
Jan 24, 2013 5:51 pm EST

Ditto re all the complaints against PCH. I have purchased items, not because I believed it would help me win, only because they were items that I thought were unique and hadn't seen in other outlets. However, this outfit is truly driving me crazy, flooding me with warnings, promises, etc. I really wish there was a method to having all this stopped, but according to all my searches, they really are considered a legitimate business. So apparently nothing consumers can do to stop the craziness..

ComplaintsBoard
B
11:57 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Publishers Clearing House / PCH.com magazine

I have been getting a collection notice for $14.00. It says that it is from Public Clearing House. I did not order the magazine that they said i did. When i was on their web site it told me that they would send me one for FREE and i would not be charged unless I want to subscribe. After they sent me the one the notices came in saying that I owe. Now I am getting notices from collector companies. I will not pay for something I did not order! I would like this to STOP now.

THANK-YOU

Read full review of Publishers Clearing House / PCH.com and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
S
S
Star Magazine
Louisville, US
Send a message
Nov 03, 2011 4:42 am EDT

To whom it may concern, I am writting about some magazines that was sent to my housethat on, the same day, I cancelled my order cause some else has gotten to my email address and sign me up for STAR magazine without my knowledge. I would like to CANCELLED the rest of the order.

ComplaintsBoard
S
8:34 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Publishers Clearing House / PCH.com offers to 92-year-old mother

Our elderly mother is senile and gets so much mail from Publishers Clearing that she's inundated with offers. The result is she gets bills for things she doesn't even know what it is and has no has no memory of ordering. We have attempted to put a stop to this but they keep sending stuff. How do we end it permanently?

Read full review of Publishers Clearing House / PCH.com and 1 comment
Hide full review
1 comment
Add a comment
T
T
TommyBoy42954
US
Send a message
Jul 01, 2014 6:32 am EDT

In my opinion I would hire a good attorney or group of attorneys who will take the case on a Contingency Basis and Sue the living hell out of those ###. They are nothing but "Low Life Lying, no good four flushing inbred dirt bags anyway. Their Computer Games are full of BS like their winning jackpots. They have their winners picked already. The ### need to be shut down permanently. If anyone doubts the fact that the on-line games are rigged, I have 3 months worth of pictures to prove what I'm saying is true. I can site examples. 1. The Slots games like Frontier Fortune, Winning in Wonderland that need 3 Bonus Cards for a chance to win cash, you only get 2 spins, The ones that need four Bonus Cards you only get three spins and so On. Then when you get to the PCH Casino and use the diamonds to use the spinner that's even more of a joke. If you get a scratch card you get Sorry, but this scratch card is not a winner. I even made a plaque to hold up just before I activate the coin to scratch off the card that says, "Sorry, but this scratch card is not a winner. Don't get me started on the Black Jack Game. As for the Bingo game. I've had 6 of seven letters for the word "Jackpot",
several dozen times it usually looks like this *J*A*C*K*P*_*T* and once or twice like this, *J*_*C*K*P*O*T*. Pretty amazing isn't it. A real casino gives you more chances to win than Publisher's Clearing House. I wouldn't mind talking to a Consumer Affair Attorney myself. Imagine demonstrating the above in a Court Room with 12 Jurors and calling it before I complete the task. They are enough to drive a person crazy. My kids and room mate say I'm nuts for bothering with PCH and I believe them.

ComplaintsBoard
K
2:31 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Publishers Clearing House / PCH.com sweepstakes

For over 35 year's I have done business with PCH even back then it was a letter entry form and my Mom was still alive . I will continue to purchase with them but they should date the payout info on the online form so you know that the form you are filling out does not have a chance for a year or two or less ! All my purchase's with them have met my needs but but honesty up front on dates should be easier to view on the on-line page.

Read full review of Publishers Clearing House / PCH.com and 4 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
4 comments
Add a comment
F
F
floyd holt 72
US
Send a message
Mar 17, 2017 8:38 pm EDT

PLY TO WIN BUT YOU HAVE TO DO YOUR HOME WORK, SEARCH&WIN

A
A
Ari Allon
San Francisco, US
Send a message
Oct 18, 2014 12:13 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

PCH sends e-mails for various contest; they tell you you will be eliminated if you don't respond but in some cases the "activate" or "continue" buttons do not respond. No wonder they sending e-mails saying they weren't able to have a winner for the last %5, 000/wk for life contest.

B
B
betterwatchout
Harlingen, US
Send a message
Oct 23, 2013 3:40 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have been playing for many, many years. I would say about 20-30 years and I have made several purchases from the flyers by mail and online. My complaint is now I play online and I keep notices like ...avoid disqualification of your forthcoming Lifetime Prize Number! I have received several emails that to please place an order, when it say "NO PURCHASE NECESSARY". Then why am I being treaten to be disqualified.
Here's another one: YOU ARE STRONGLY URGED TO TAKE THIS FINAL STEP IMMEDIATELY. RESPOND NO LATER THAN OCTOBER 25TH (11:59 PM, ET) TO COMPLETE COMPLIANCE REQUIREMENTS FOR THIS NOTICE.

What gets me is some of their merchandise I have ordered is so cheap and then they charge 5.95 or 6.95 for shipping. You end up paying $20 regardless. And they adveritse merchandise under $20. Hmm, yeah right! This last item I purchased is really cheap, I will be retuning it. This item I ordered a while back, it was a very cheap bad product - Santoku Knife Set. I didn't open them till around Christmas, I ordered them in Sept. 2012, by the time I opened them they were dull. WTH

S
S
Sammib33
Orange, US
Send a message
Apr 26, 2011 3:24 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

This is truly a scam people have been ordering and trying to win this for years no one ever win I know or know anyone who did most of these Internet entries or ways to get your info to solicited other stuff to you. It's

ComplaintsBoard
J
6:59 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Publishers Clearing House / PCH.com entering / partner sites

I get emails stating I haven't yet entered the $10M giveaway (no. 1400). Each time I get the email to enter, I click to enter and always have to go through numerous parter sites offering various services / products. I went through this completely 2-3 days ago and signed up to get further information from online Universities. Since then I've been contacted over and over by them. The entry email stated I believe that I didn't have to purchase anything to enter, but encouraged signing up with at least one partner site (which I did). I also began to sign up with a partner site called SPARKLEHOROSCOPE but after entering my personal information and clicking through I came to a page which stated on the bottom that I would be billed $9.99 a month via my cell provider. I did not click to accept the services the site was providing, but am now getting emails from them. I don't know if I will be charged, but if I am there will be more complaints.

Today I get an email stating I'm not yet registered for Giveaway No. 1400, (which I should have been when I completed the entry process and signed up online University information!) and to click on enter and then visit the partner site, Find Senior Care Living. That site did not give me any option to skip the site. It appeared I had to sign up, again, for something. I did sign up to get information (though asked that this partner site not actually contact me since I have no need for their services!).

PCH's online entry process is extremely confusing and misleading I believe. I really have no idea if I'm entered into the sweepstakes, but I know various partner sites now have my information and are calling and emailing me and it's ridiculous. They are supposed to be a trusted sweepstakes company, but I think they are trying to scam people who attempt to enter online, and give out personal information when it is not what the person entering wants.

Read full review of Publishers Clearing House / PCH.com and 2 comments
Hide full review
2 comments
Add a comment
B
B
Bill Crew
Alexander City, US
Send a message
Aug 04, 2014 3:08 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have only 2 real complaints with PCH: 1. I wonder what criteria they use to determine who their "partners" will be & what they offer for sale.. I have seen at least one blatant scam & at lot of junk. 2. PCH customer service is not staffed with exactly the brightest people. This is why so many orders are messed up or as in my case customers are left in limbo waiting for information.

I do not question the validity of the sweepstakes.

G
G
ginag
Reno, US
Send a message
May 11, 2011 8:33 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

i feel good about entry i submit

ComplaintsBoard
J
8:54 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Publishers Clearing House / PCH.com received merchandise I did not order

I received merchandise I did NOT order and they are refusing to send me a pre-paid postage sticker to return it. Also, they want me to pay for the merchandise. I already sent them an email and a letter.
Since they are still bothering me we need to find a Government office to report these thieves. Does anyone know where to complain about this?

Read full review of Publishers Clearing House / PCH.com and 4 comments
Hide full review
4 comments
Add a comment
K
K
Kevin Tuthill
Sharon, US
Send a message
Apr 02, 2011 3:21 pm EDT

Contact your Attorney Generals office in your state it worked for me.

P
P
Patricia Fain
Tucson, US
Send a message
Jan 30, 2011 5:05 pm EST

I would like to get the $7.13 back.

P
P
Patricia Fain
Tucson, US
Send a message
Jan 30, 2011 5:04 pm EST

I got merchandise that I did not order and I did get a check back but I did not get the postage that was promised. I will not order from them again. I too am a little fed up with the constant e-mails and would like to be taken off the mailing list.

A
A
angeleyess
Butte, US
Send a message
Dec 14, 2010 11:35 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

if you want a place to lodge a compliant about PCH go toFTC.gov and file a complaint they will send you a case number for your files that is what I have had to do.

ComplaintsBoard
S
8:29 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I can't redeem my tokens to win prizes. Everytime I make attempt to do so, they tell me that I'm under 18 years of age . Please fix this error ASAP.

Read full review of Publishers Clearing House / PCH.com and 65 comments
ComplaintsBoard
J
2:59 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Publishers Clearing House / PCH.com entry into the contest

I think Publishers Clearing House just picks a person out of hundreds of million addresses and makes one person a winner, but they really are not giving anyone anything because they put a million dollars in the bank and all they are giving away is the interest on their money.

They fool people into believing they have a chance to win big, but they hoodwink people into buyer their products either by email or snail mail; they disappoint too many people with all their gorilla marketing tactics.

If everyone would just tell them to remove them from their mailing lists, then they would have nobody to sell their magazines and products to...this would put an end to all the disappointments they create.

Joe,
Cary, NC.
[protected]@yahoo.com

Read full review of Publishers Clearing House / PCH.com and 2 comments
Hide full review
2 comments
Add a comment
R
R
Rachel McCue
Elkhart, US
Send a message
Jan 09, 2011 2:41 am EST

I am having difficulty in finding the right page to enter my authorization code for the website www.pch.com/fast. I can't even find the page listed above. Where do I go to enter my code?

C
C
Crazy Daisey
US
Send a message
Oct 04, 2010 6:33 pm EDT

so what that is the best and only way to do it. that is great for the winner. at least someone wins and no one has to pay anything. ever heard of pay it forward? someone gives a man 2m they spend one then put one in bank send people letters to enter to win the intrest i am in as long as i dont have to pay or send personal info like ss#

ComplaintsBoard
N
1:30 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Publishers Clearing House / PCH.com various

Over the last several weeks, I have submitted several technical issues to pchgames.com. After receiving their stock answers many times, I finally called the help line. No luck there either. The gist of the response was "upgrade to the latest flash or we can't help you". I was at Flash 10.1 but a few updates below the current (10.1.8xxxxx).

I have uploaded proof of the problems I encountered and add them here for your curiosity.

I finally had enough and asked how to remove my account and got a message that they have disabled it.

I have better things to do than to waste my time uploading obvious errors several times only to have nothing done about it.

Read full review of Publishers Clearing House / PCH.com
View 0 more photos
Hide full review
ComplaintsBoard
S
12:16 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I am unable to redeem tokens on games I play at PCH. It keeps telling me I am not a US citizen. Please fix this problem.

Read full review of Publishers Clearing House / PCH.com and 105 comments
ComplaintsBoard
M
3:13 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Publishers Clearing House / PCH.com incorrect billings

Despite repeated letters telling and showing cancelled checks that I paid each invoice/items ordered in full. they continually send me billings for additional monies. I don't know if they have someone in their organization that is skimming money off, but I do NOT appreciate being billed for money I do NOT owe them. I was told that part of my check to pay an invoice in full was used to pay a previous invoice balance, but did not specify which invoice. I pay each invoice in full, so do not feel that I am in arrears. If PCH can specifically tell and show me where I owe them the $4.99, I will gladly pay it.
Cust ID [protected]

Read full review of Publishers Clearing House / PCH.com and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
C
C
CapartistB4
US
Send a message
Mar 05, 2011 4:06 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

This has happened to me on numerous occasions. I sent back half of a two part order and they to this day still have not credited me. Their website says order now pay later, or free credit for x amount of days and then when you pay the minimum amount shown on the bill, the next thing you get is a letter saying you didn't adhear to their agreement and now must pay the full amount due plus what you already paid them. This isn't right and is missleading. I have called them several times and talked to an agent who supposedly took care of the problem only to get more bills stating that I own the full amount. I also noticed that if you write what you paid on the front of the check they run it through as a debit so that you do not get your check back and they think you can not see what was paid or written on the check. I now keep copies of all the checks I send them because the way it is going it looks like I will end up in court with them.

ComplaintsBoard
P
9:58 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Publishers Clearing House / PCH.com ongoing sweepstakes

DO They ever really let anyone win on these online sweepstakes from Publishers Clearing house ?
Seems like the games go on and on and on. Personally I think winning never really happens .

I wish they would stop sending crap on my computer almost day.
It's like one be fairy tale that goes on and on and there is no way anyone ever wins.

Enough already Publishers Clearing House

Read full review of Publishers Clearing House / PCH.com and 2 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
2 comments
Add a comment
T
T
TexDix
Los Angeles, US
Send a message
Jul 28, 2010 3:25 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Pollyanna lives!

D
D
Denise Narciso
Del Mar, US
Send a message
Jul 01, 2010 4:29 pm EDT

I have not yet won anything from PCH however, I do believe that PCH is in fact an honest and versatile search engine for just about anything you may desire. I am in awe and disturbed by the negative attitudes from some of the complaints I have read about PCH. Patience is a virtue and if you do not have patience and a positive and optimistic point of view then no wonder your attitudes are as they are. Try to have a positive one and you just might find yourself to be a winner, not only through PCH but in all aspects of your life.

Sincerely,
Denise Narciso

ComplaintsBoard
L
7:25 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Publishers Clearing House / PCH.com scratch offs

The complaint is with the games I receive every day it gets to the scratch off and for the past two days it has said I already played the scratch offs. Please help me correct this malfunction, Thank you

Laura Ligenzowski
[protected]@aol.com

Read full review of Publishers Clearing House / PCH.com and 2 comments
Hide full review
2 comments
Add a comment
L
L
lenayhenkes
San Diego, US
Send a message
Mar 24, 2015 1:50 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

My token amount is huge, yet when I go to redeem the tokens it says I don't have enough tokens in my account. What's the point of playing if you can't redeem what you balance states? Think this is fraud just to get you to purchase something. I'm going to be done with this if the problem isn't fixed.

B
B
blackies
Canby, US
Send a message
Feb 03, 2011 4:37 pm EST

I can not spin wheel. error on page. now try to play games with every click a pop add comes up, will not let me play games. please fix! slfortier@canby.com blackies

ComplaintsBoard
S
9:44 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I and many of my friends have played the pch lotto games for many years... never once has any of us won a single thing. we want to know if this is a legitimate site or simply a scam. we are all becoming very frustrated by this and would like to know how to determine if this is legitimate or just a way to lure us into buying magazines.

Read full review of Publishers Clearing House / PCH.com and 37 comments
ComplaintsBoard
C
2:33 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Publishers Clearing House / PCH.com drowning me in their daily malings

I have been receivin daily mailings from this Compan for quite some time, and I have purchased numerous items realizing I have little to no chance of winning anything. Yet, they continue to drown me daily with mailings and twice a day emails! I've written to them advising to stop and take me off of their mailings, yet only the emails have stopped.
If I receive their mailings, Ihave to spend precious time, that I am no longer willing to expense to this Company, to waste it going thru their less than meager quality and overpriced products displays, which seems to be mostly always the same thing being advertised for sale daily. I surely would appreciate their removig my name and address from their mailings and to cease and desist from any future mailings! Enough is enough, once they got your name and address they seem to bombard you with no restraint on their part, of daily sales soliciting. I've spent all the money I ever wish to send at this Company an the postage to return their mailings. Can you please help me in getting this Company to remove me from their mailing lists. They have stopped the emails which were twice a day, but I still receive their daily mailings, even though I have taken to writing on their envelope "Refused - Return to Sender" They still do not get the hint I am fed up with the overwhelming contact they expect of me! Thank you very much.

Read full review of Publishers Clearing House / PCH.com and 3 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
3 comments
Add a comment
P
P
Pete Matso
US
Send a message
Jan 05, 2020 3:37 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Looks like you people fell right into my trap as planned! I knew you were going to take my post down. See, I`m not you`re average "Joe Jack Off" writing the usual stupid complaints! I have facts that even you yourselves can`t deny! How you people can go to sleep every night is beyond me. You`ve got to understand one thing. Not only am I smart. I`m brilliant! I am also an artist, not a butcher! Now you`re really going to feel my wrath! You won`t be able to remove what and where I am going to post it this time. Already saved too! Just cut n paste! Look out because now, you just messed with the WRONG guy!

P
P
Pete Matso
US
Send a message
Jan 05, 2020 2:07 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

The protected entry figure is 22, 000 - 23, 000

P
P
Pete Matso
US
Send a message
Jan 05, 2020 1:49 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I want to put this so called PCH "scam" and it being "fraudulent" to rest once and for all. For all of you out there that think it is... WRONG! In order for it to be called this, you would have to pay to enter any given contest. Just like you would purchase a ticket at your local gas station, convenient store, etc. etc. Which by the way, do have real people that do win real $$ because they do so. PERIOD! If you note, underneath every contest they clearly state: No purchase necessary to enter. A purchase will not increase your chances of winning. Right there, legally they`ve got themselves covered. If you did in fact have to purchase something in order to be entered. In a "roundabout" way you are actually still spending $$ to be eligible to win a prize. They can put as many fake, phony and fictitious prizes as they want to on their site. Again, doesn`t matter. Legally they can get away with it. Now to the real "meat" of this post. I am now right around 6 1/2 years into conducting a 10 year controlled experiment. This will know doubt in my mind and in your`s, absolutely blow PCH "right out of the water" "Hands down". No more arguments. No discussions. Just the facts! This has been one hell of a job but will be well worth it. I am also doing it for your benefit more so than mine. I am doing all of the work for you! Will save you a lot of wasted time and hopeless dreams of winning. The only thing I will get out of the experiment is satisfaction that will be well worth it! I have decided to do this knowing full well that I WILL NOT, NOR WILL I EVER win any kind of prize whatsoever. Now, does PCH have big winners? Yes! I do believe that the one you see all the time on TV advertising the "FOR LIFE" is real. I started out playing almost everything they had to win for a little over three years. Then realized that you could actually be on there 24/7. Believe me, I am a very busy man and didn`t have the time for that. I just cut it down to anything $5, 000 and up. Still very time consuming. Also keeping in mind as I just stated will never win anything anyway. I still play the lottery cards but only the $100, 000 and upwards to the $1, 000, 000 and Mega $1, 000, 000`s. Play every last one of the sweeps contests as well. I will then just open up the Front Page, Search, Keno, and Slot games. Only so I can "snack up" on a [censored] load of tokens (which are worthless) as I will get to here. I only do that to advance more quickly on to the next level. I am currently at the second highest. Black Diamond. It takes approximately 6 mos. or so to achieve a new level at my rate of play. Ready for this? I have received two checks in the mail for $10.00 in consecutive years. One in 2016 and 2017. For some reason they never sent one in 2018. Two days ago, 01/03/2020 for the first time. I received an e-mail right after completing every single sweepstakes module. It stated I was already a winner of $10.00 and the check is in the mail. Keep in mind, I NEVER entered any contest for less than $5, 000. Also each and every one of these checks arrived in February of EVERY year! Hhhhmmmmm? That`s odd! I know they must be monitoring exactly what I`m doing. Also that I have been consistent every day, much less every year!" They probably know what I`m up to and see all the time I am spending. Also gettin` a little nervous and feel they have to at least let me win some type of "cash prize. Therefore, they think they`re clever in sending me a "tinker toy" check that just might buy you a pack of smokes (depending which state of residency you`re in). See, right there. Not even I can say I`ve never won anything! Also got themselves covered again with saying " See, we do have real winners". Speaking of winners. I would like to know who and when are these people that are winning the sweeps prizes that are given away? You know the one`s. $1, 000, 000 plus homes, vacations, trucks, SUV`s, retirement $$, roulette wheel, $1, 000, 000 cash, money booth, money drop, serenity sweepstakes, carefree cash and so on and so on and so on and so on and so on and son and so on! I`ll tell you. It`s all part of that $10, 00 check I receive almost annually! There is know way in hell that there could possibly be that much given away. I don`t care how many advertisers they have spending money just to "hand out" and keep that site up and running. I couldn`t even imagine how much it would cost to keep a site like that up and running. On the other hand, for those big $$ sweeps they`re giving away. They are but not like they claim. Like me, $10.00 here $20.00 there, $50.00 over here. $100, 000 much less $1, 000, 000 goes a loooooonnnnnng way! Get it? About 1 year ago, I decided to take it one step further. I did my on survey with polling people every chance I get. I keep a written record on paper that I keep in my truck at all times. Seeing just exactly what PCH`s odds of winning as opposed to mine. This is for the "sweeps" entries only and excludes any type of lottery card games (completely different). I`ve asked people where I work, stores I frequent, my bank, gas stations and people I don`t even know just waiting in line with me. I am hovering now right around the 1000 mark. Four people said they have entered the ones that were sent in the mail. Two said they`ve gone online a few times, just here and there. Only one other person said they play it but infrequently. Just sometimes when they might be on the computer and thought of it. All of the others said NO. Now, having said this. My odds of winning any given sweepstakes they could possibly have. The odds of me winning would be 993:1000. That`s right! In other words, I would have 993 chances of winning in 1000! I live in Cleveland OH. It probably doesn`t make a difference though where you live. Can some of you at least try this with me as well? As I said. I am doing all the work for you. It wouldn`t take any of your time at all to do so either. Here is another absolutely ridiculous example of why you don`t have a "snow balls chance in hell" of winning anything. I`ve saved and saved all of those worthless tokens to enter in their "Token Rewards" entries. Do you know that at one point, I actually had enough tokens to enter to win that laid out, fully loaded Ford F-150? I believe it was somewhere in the proximity of 22, [protected] entries. Now, you tell me if I don`t have an exceptionally good shot at winnin` that there`s definitely something wrong! I ve done that about three times to boot! So again, I decided to experiment with one of their "cheezy" prizes. A lawn mower. I recently entered twice. Each time with about 1, 200 entries. Know what I won? That`s right! absolutely NOTHING! I told you in the begining of this post that it is a job for sure. Do you remember when you had a job that not only did you hate. You actually dreaded the thought of even having to wake up to go there. Well, imagine that x 10 for me with this. Especially not even getting paid for it on top of it! It is very well worth it as I told you. If you enjoy playing the games and all that`s fine. I even do that just for the fun. Do not expect to win anything though. If you really want to have the thrill of winning and not waste your time at all. Get $50.00 if you can afford it. Go to the gas station and buy some $5.00, $10.00 and even the $20.00 "scratch offs" Worst case scenario, I have always at least broke even. Best case scenario won $1000. There was a time or two that I did lose $10.00. That was just because I didn`t quit while I was ahead. Lastly, I want to award PCH with a prize that they WILL and CAN take to the bank! If I EVER won ANY prize $500.000 or up. I will send them a check back for one half of my winnings after taxes! This would be as an apology to them for me writing this post. That is my guaranty to them as a man of my word! Not your deceiving, unethical but legal tactics tricking people into thinking they even have a shot of winning anything at all!

ComplaintsBoard
M
12:52 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Publishers Clearing House / PCH.com stay away

This crappy web-site doesn't even have a contact service for you to complain to, which sucks. But my original complaint is that the stupid coupon printer that they have you download from their web-site will not work with my computer and/or printer, which may not be their fault. But why make it so hard to print a damn coupon? I spent over two hours trying to print 5 coupons(this worked just fine the day before). I am never going to use this horrible service again. They suck, mostly they are trying to get you to "pimp" their stupid lottery for desperate people wanting to win big! What a joke. Steer clear of this web-site, they just plain suck.

Read full review of Publishers Clearing House / PCH.com and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
D
D
dejordo
North Chicago, US
Send a message
Apr 18, 2010 12:42 pm EDT

hello my name is London and,
I am fed up of getting strange letters
and strange e-mails.my whole entire
computer is effected with 100, 000 virses.
who ever is playing these games with my
life I would ask you to stop or I am taking
this to court, I am already mental from
decades of lies I do not deserved to be lied
to like no else does.thank you

ComplaintsBoard
W
6:40 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I have tried to get in touch with these people for 3 months. They say I am not a US resident. I have never left this country since birth. I am now 66 years old. I canot stand people that put down our country! Why am I being accused as a foreigner?

Read full review of Publishers Clearing House / PCH.com and 10 comments
ComplaintsBoard
S
12:19 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

In my draft dated 9-1-09, it said notification of win and check release. I can't find anything about it. It said it was Fast Cash $10, 000.00 and $1.25million dollars. I guess because I had to quit Free Lotto for $14.95 monthly, because I could not afford it any longer, I never heard anything about it. I found it today 2-19-10, while looking through some...

Read full review of Publishers Clearing House / PCH.com
ComplaintsBoard
D
10:37 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Publishers Clearing House / PCH.com said I definitly won a prize, never got it!

I received a letter saying Winners Prize Notice No. A 81-7 that said if I returned my certificate my prize would be on its way. this was Jan. 2010 and have never received anything. Also I live in Michigan in summer months and received the same paper saying the same thing and that was Oct. 2009 and my address was 6983 W 5 Mile Dr. Irons Michigan 49644. I have never received any at all! Thank you My e-mail is [protected]@inbox.com and my address in Fla. is 18290s.e.21st. Pl Silver Springs Florida 34488. If you cant follow through on your word, Please do not send me any more of your Deals.

Read full review of Publishers Clearing House / PCH.com and 2 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
2 comments
Add a comment
L
L
LAURIEOZP
Wibaux, US
Send a message
Jan 08, 2011 9:37 pm EST

I received a like letter in the past, but it said that my certificate had to have the winning number. This was in smaller print on the letter, too. I never received anything either.

D
D
dixon dwayne
Bronx, US
Send a message
Apr 16, 2010 1:28 am EDT

incerdible $10 million superpize#giveaway no.1400

ComplaintsBoard
F
9:22 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Publishers Clearing House / PCH.com deceptive business practices

PCH & Arkadiam INC allows faulty programming to infect your computers with Trojan viruses! Their code writers are useless, there is too many glitches in their system-they open your system to Trojan Attacks, I have been under attack from Trojans at least 3 times while on-PCH Games. I have gotten the same scratch off after everyday PCH lotto for many weeks. The daily scratch off are for the most part the same everyday. Most days you do not get the tokens that they tout, if you get any tokens at all. Friends request is broken most days, now it seems for some that you can't even log in. I blame Arkadium INC. as well, as they are the game portal for PCH. PCH & Arkadium are advergamers and are only interested in their ad revenue and not the happy and joyful experience for the gamers. As can be noted in the 5 word reviews on a daily basis, not too many happy players on PCH. Also, if you read their reviews on Facebook and PCH site, their popularity is also minimal at best. There are laws in regards to contests. I seriously doubt they are following them to the letter of the law. I happen to know that there has to be a certain payout for scratch offs, I know that they are not following those laws and guidelines. I have no doubt that they are unethical and immoral in how they payout for lottos, scratch offs, and token prizes. With the amount of traffic they bring to their site and their unique visitors the payout on small prizes should be very much higher-a great deal higher. What are they allowed to continue in these deceptive practices? Why are they allowed to continue to allow peoples computers to come under attack due to their lack of programming knowledge? How many people’s computers are dead because of their malfeasance and Trojan attacks? They make millions of dollars a year in ad revenue, why don't they not hire intelligent and creative programmers. I have filed a complaint with the Federal Trade Commission, The BBB, and the Attorney General in NY, and [redacted]. I am sick of getting ripped off and being told false and deceptive information and their clone generated form responses to technical issues.

Read full review of Publishers Clearing House / PCH.com and 6 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
6 comments
Add a comment
J
J
JSW4225
US
Send a message
Jan 22, 2018 10:47 am EST

I was looking on your site, as I was i put 2 things into the "basket" but did not complete the order. You went on and sent me the items billing me, stating that when I submitted the enter to win I was also ordering the items in the basket EVEN THOUGH I DID NOT COMPLETE THE PURCHASE.
This is a deceptive trade issue. I called and complained as this practice is in violation of the postal code. Which states if you didn't order the item you don't have to pay for it; furthermore you don't even have to return it.
I was surprised that the employee knew the postal code and I had no problem canceling the billing, he even knew I didn't have to return the items.
Now we'll see if the billing department ceases and desists.

D
D
Dukes Slave
US
Send a message
Oct 04, 2015 11:12 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I tried several times to send this to pch. Each time it was returned because the mailbox was not monitored. Special savings because we are loyal customer. Not loyal, ignorant maybe, but not loyal. The Original Tumble Buggy Red Car 17.95, same price as before. The Licorice Lovers Mix was so rubbery, it was impossible to chew. I did receive the Raspberry Crèmes. Being a chocolate lover, , I was hopeful. The Chocolate was old, it had white spots, also hard to chew. The crème filling, was dry and grainy. The money I spent that we could not afford. Like so many of your customers. I spent money we couldn't afford. Each time I said enough. I would get another message "I was so close" I would move up to Elite Customer Status. Would I please take another look at the gifts, "we could sure use your support." That sounds like a bait and switch scheme. They stay just within the line of the law. We, the consumers, need to stop being taken in by their deception.

N
N
Ne14law
San Clemente, US
Send a message
Feb 27, 2014 7:00 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

My life has been an online nightmare since I was dumb enough to enter the PCH Sweepstakes. Not only do they spam me to death over and over several times each day, they also send physical huge fat packets of mail. They try to FORCE you into ordering by entitling every e-mail with something like if YOU DON'T ACT NOW---IMMEDIATELY--YOU ARE FORFEITING YOUR ENTIRE ENTRY. At one point I had "placed an order" I didn't even know I was placing and it took forever to figure out how to call them and cancel it. They are rude. The whole thing is a scam and its my nightmare every time I turn on my computer. Give it a rest PCH. And, for all of us "wanna be" winners, if you think you are truly GOING TO WIN the Powerball lottery (1 in 275 million chance), then go ahead and take your chance with PCH. I SO WISH I HAD NEVER BEEN SO STUPID. Please, if you value your sanity, STAY AWAY FROM PCH!

R
R
riped_off6868
Oak Harbor, US
Send a message
Apr 15, 2013 1:09 am EDT

I tried to submit a complaint. It was ignored; probably like this will be; however we shall over come.

R
R
riped_off6868
Oak Harbor, US
Send a message
Apr 15, 2013 1:01 am EDT

Please do NOT put a submit tile prior to a skip tile within the same window. I wasted my time on several occasions by
Your deceptive advertising schiemes. Please STOP this!

T
T
thomasjohnson
Reno, US
Send a message
Jan 05, 2011 6:19 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I'm getting calls on my phone from this number [protected] stating they are Publishing Clearing House, and I need to send them money in order to recieve my prize money.

Publishers Clearing House / PCH.com Reviews 0

Looks like Publishers Clearing House / PCH.com has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent Publishers Clearing House / PCH.com, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

About Publishers Clearing House / PCH.com

Screenshot Publishers Clearing House / PCH.com
Publishers Clearing House (PCH.com) is a direct marketing company that offers a variety of merchandise and magazine subscriptions. It is widely known for its sweepstakes and prize-based games. Customers can enter to win cash prizes through various online games, contests, and lotteries. PCH.com also provides a range of shopping options on its platform.
How to file a complaint about Publishers Clearing House / PCH.com?

Here is a guide on how to file a complaint against Publishers Clearing House / PCH.com on ComplaintsBoard.com:

1. Log in or Create an Account:
- If you have an account, log in to your ComplaintsBoard.com account. If not, create a new account on the website.

2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the Title:
- Summarize the main issue with Publishers Clearing House / PCH.com in the 'Complaint Title' section.

4. Detailing the Experience:
- Provide detailed information about your experience with the company.
- Mention key areas of concern.
- Include relevant information about any transactions with the company.
- Explain the nature of the issue.
- Describe steps taken to resolve the issue and the company's response.
- Share the personal impact of the issue.

5. Attaching Supporting Documents:
- Attach any additional supporting documents that can strengthen your complaint. Avoid including sensitive personal data.

6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses.
- Utilize the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission Process:
- Submit your complaint by clicking the 'Submit' button.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure you follow these steps to effectively file a complaint against Publishers Clearing House / PCH.com on ComplaintsBoard.com.

Overview of Publishers Clearing House / PCH.com complaint handling

Publishers Clearing House / PCH.com reviews first appeared on Complaints Board on Feb 21, 2007. The latest review Public Cleaning House $50,000,0000.00 was posted on Jul 10, 2024. The latest complaint Being blocked was resolved on Mar 09, 2022. Publishers Clearing House / PCH.com has an average consumer rating of 2 stars from 441 reviews. Publishers Clearing House / PCH.com has resolved 90 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
2.0
168 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Publishers Clearing House / PCH.com Contacts

  2. Publishers Clearing House / PCH.com phone numbers
    +1 (800) 459-4724
    +1 (800) 459-4724
    Click up if you have successfully reached Publishers Clearing House / PCH.com by calling +1 (800) 459-4724 phone number 0 0 users reported that they have successfully reached Publishers Clearing House / PCH.com by calling +1 (800) 459-4724 phone number Click down if you have unsuccessfully reached Publishers Clearing House / PCH.com by calling +1 (800) 459-4724 phone number 0 0 users reported that they have UNsuccessfully reached Publishers Clearing House / PCH.com by calling +1 (800) 459-4724 phone number
    General Questions
    +1 (800) 392-4190
    +1 (800) 392-4190
    Click up if you have successfully reached Publishers Clearing House / PCH.com by calling +1 (800) 392-4190 phone number 0 0 users reported that they have successfully reached Publishers Clearing House / PCH.com by calling +1 (800) 392-4190 phone number Click down if you have unsuccessfully reached Publishers Clearing House / PCH.com by calling +1 (800) 392-4190 phone number 0 0 users reported that they have UNsuccessfully reached Publishers Clearing House / PCH.com by calling +1 (800) 392-4190 phone number
    Sweepstakes Scams
    +1 (800) 476-4724
    +1 (800) 476-4724
    Click up if you have successfully reached Publishers Clearing House / PCH.com by calling +1 (800) 476-4724 phone number 0 0 users reported that they have successfully reached Publishers Clearing House / PCH.com by calling +1 (800) 476-4724 phone number Click down if you have unsuccessfully reached Publishers Clearing House / PCH.com by calling +1 (800) 476-4724 phone number 0 0 users reported that they have UNsuccessfully reached Publishers Clearing House / PCH.com by calling +1 (800) 476-4724 phone number
    Website/Tech Issues
    More phone numbers
  3. Publishers Clearing House / PCH.com emails
  4. Publishers Clearing House / PCH.com address
    101 Winners Circle, Port Washington, New York, 11050, United States
  5. Publishers Clearing House / PCH.com social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 20, 2024
  7. View all Publishers Clearing House / PCH.com contacts
Publishers Clearing House / PCH.com Category
Publishers Clearing House / PCH.com is ranked 19 among 198 companies in the Magazines and Newspapers category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.