every time I try to redeem my tokens it says I am not a resident of the USA
A
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alicejjj
Newberry, US
1 comments
alicejjj
of Newberry, US
Feb 13, 20102:43 am EST
GO to your account page and make sure to check usa in your account information...You can find most answers on the FAQ at the bottom of the page. Just scroll to bottom of game page and click on FAQ.
K
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kholi
Pfafftown, US
1 comments
kholi
of Pfafftown, US
Feb 23, 20108:55 pm EST
Every time I try to redeem my tokens it say i am not a resident of the USA .
D
D
ddll
McMinnville, US
2 comments
ddll
of McMinnville, US
Oct 14, 20109:33 pm EDT
unable to redem tokens it tell me I, am not of age I well over the age of 18 Iam 66 years of age and it sad I need to log in with pch.com I have done this several times dede44@blomand.net. Ihave over 131, 546 tokins to redeem
please let me know how to fix this problem
thank you
DIANA lawson
D
D
ddll
McMinnville, US
2 comments
ddll
of McMinnville, US
Oct 14, 20109:50 pm EDT
not a complaint I WOOD JUST LIKE TO NOW HOW TO REDEEM MY TOKENS TO USE THEN FOR GIFT CARDS
131.000 TOKENS i LIKE YOUR GAMES AND PCH.COM JUST NEED HELP WITH FINDING HOW TO DO THIS
THANK YOU PLEASE HELP ME Diana Lawson dede44@blomand.net
J
J
jjohn68
US
1 comments
jjohn68
of US
Dec 01, 20101:07 pm EST
i am told i am not 18 years old
A
A
Addisyn Lane
US
1 comments
Addisyn Lane
of US
Dec 03, 201012:54 am EST
I had to go to my account and edit my info to include my country and birthdate then it worked for me
Y
Y
yellarose
Greenbreir, US
1 comments
yellarose
of Greenbreir, US
Dec 21, 20102:43 pm EST
can't connect to pch games. it cuts me off
P
P
princess1418
Rocky Mount, US
2 comments
princess1418
of Rocky Mount, US
Jan 02, 20113:37 pm EST
Verified customerThis complaint was posted by a verified customer. Learn more
mitchell23@embarqmail.com. i have not been able to sign in on my account for about 6 months i do not even try anymore i send for password t still will not take it.i try to set up another accoun it tells me to use another email.
P
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princess1418
Rocky Mount, US
2 comments
princess1418
of Rocky Mount, US
Jan 02, 20113:39 pm EST
Verified customerThis complaint was posted by a verified customer. Learn more
i have not been able to sign for about six months no mater what i do it will not allow gives a a message email and password do not match.
M
M
marie1300
Bronx, US
1 comments
marie1300
of Bronx, US
Jan 21, 20113:06 pm EST
i have been playing for yrs and i have seen my token which they should of been more then 2000 every time i play token are not issue on my account why today i won on the wheel 1000 can reedeen none of my token cause it say i dont have enought please take care of this matter cause alot of people already thinking this is fraud advertisment
D
D
daspence3
Virginia Beach, US
2 comments
daspence3
of Virginia Beach, US
Feb 12, 20111:15 am EST
Verified customerThis complaint was posted by a verified customer. Learn more
I also am unable to redeem my tokens. I first was given a reply that I did not have enough tokens. I have over 200, 000. The second message told me that I was not a US citizen. I was born and raised here and most likely die here. This is too funny
F
F
fatso629
Fresh Meadows, US
2 comments
fatso629
of Fresh Meadows, US
Feb 24, 20111:33 am EST
there are to many reshuttles in one level
fatso629, lyna629@nyc.rr.com
F
F
fatso629
Fresh Meadows, US
2 comments
fatso629
of Fresh Meadows, US
Feb 24, 20111:35 am EST
there are to many reshuttles in one level & the game
keeps freezing up.
S
S
Sie
N. F. M., US
1 comments
Sie
of N. F. M., US
Feb 27, 20114:12 pm EST
You got to go to your profile such as your personal info to fix the problem. Once you put in your name & address. country than you can redeam your tokens. SEP USA
R
R
rehab cook
laverkin, US
1 comments
rehab cook
of laverkin, US
Mar 02, 20113:32 pm EST
What happened to the winner of contest 1830, one mil a year for life, Feb 28th drawing. I can find no info any where as to who won, its just disappeared ? march 2nd.
R
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rlshirley
Newton, US
1 comments
rlshirley
of Newton, US
Mar 08, 20111:30 am EST
i would like to know how some one bid 200 entries on 500.00 walmart gift card won when i had 400 entries. this really sucks. play games for fun, but this really sucks. pch games is not playing fair. you need to either get it right or give back tokens.
S
S
shakeysue
Thornville, US
2 comments
shakeysue
of Thornville, US
Mar 13, 20114:20 pm EDT
Verified customerThis complaint was posted by a verified customer. Learn more
will not let me set up my account with my personal info to redem tokens. whats up with this? shakeysue 3-13-11
S
S
shakeysue
Thornville, US
2 comments
shakeysue
of Thornville, US
Mar 13, 20114:21 pm EDT
Verified customerThis complaint was posted by a verified customer. Learn more
How do I go about redeming my tokens?
S
S
Susie Newman
Pensacola, US
2 comments
Susie Newman
of Pensacola, US
Mar 29, 20114:14 pm EDT
I just tried to redeem some tokens and was told I was not a citizen of the US. Come on! Who is running this show. Get it together, folks or you might be in heap trouble.
S
S
Susie Newman
Pensacola, US
2 comments
Susie Newman
of Pensacola, US
Mar 29, 20114:15 pm EDT
This could very well be false advertisement.
T
T
tomwoods
Newton Falls, US
1 comments
tomwoods
of Newton Falls, US
Jun 04, 20111:37 am EDT
game wont let me log onto the site!
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KEN APKING
Cincinnati, US
1 comments
KEN APKING
of Cincinnati, US
Jun 07, 20113:10 am EDT
kjapking@fuse.net can not get to his two favorite games - BACKGAMON AND MULTIPLE POOL WHAT CAN HE DO TO GET TO THOSE GAMES THANK U
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lasyis2be
Placerville, US
1 comments
lasyis2be
of Placerville, US
Jul 30, 20116:06 pm EDT
Verified customerThis complaint was posted by a verified customer. Learn more
i'v been playing pch games for some time and every time i try to redeem my tokens, it says i'm not a us citizen. please fix this...
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leepers
Buffalo, US
1 comments
leepers
of Buffalo, US
Sep 16, 20113:07 pm EDT
When I attempt to change my cookies, (someone/some persons did something to my ability to properly play 3-Point Shoot-Out) I am unable to play my favorite games; 3-Point Shoot-Out, Word Search and Crossword. I am not computer savvy at all. I am using a HP Pavilion dv-1450 us Notebook PC--Windows 7, I believe. Every time I play 3-Point Shoot-Out, a host of interferences? occur; such as, slowing the movement of the basket, a visible horizontal/vertical line appears when I shoot the ball, the ball will spit out of basket when I shoot it, a don't enter icon will occasionally appear, which prevents me from shooting (can't even pick the ball up). There are a few other interruptions also, but these are the most problematic, at this time. It is obvious that someone/some persons don't want me playing nor doing well in this game. I had read somewhere that only the host can do these things, but I would not be surprised if some savvy hacker or some knowledgeable computer geek is doing these things. It's very frustating and sad. Oh, also when I try to leave a 5-word comment in the game, it dissapears (every once in a while my comment will be displayed), which again makes me wonder if the host of the game site is doing these things to my game. I truly hope that this can be resolved. I love PCHgames, eventhough PCHgames gamers/host don't/doesn't seem to love me.:(((
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Day77
US
1 comments
Day77
of US
Mar 03, 20129:21 pm EST
Can't REDEEM my points.
W
W
whited
Perry, US
1 comments
whited
of Perry, US
Mar 18, 20121:23 pm EDT
Verified customerThis complaint was posted by a verified customer. Learn more
why do PCH games shutdown so much. it has happened three times in two hours and it seems to happened for 3 or 4 months.
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daspence3
Virginia Beach, US
2 comments
daspence3
of Virginia Beach, US
Mar 18, 20127:50 pm EDT
Verified customerThis complaint was posted by a verified customer. Learn more
You need to go into your personal info on pch and change your country. It has happened to me before and for some reason if you have computer problems it messes with alot of personal info. Check it out it's a easy fix you can do yourself
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EVELYN MORAN
Arlee, US
2 comments
EVELYN MORAN
of Arlee, US
Mar 19, 201212:37 pm EDT
I also can't redeem my tokens says I'm not a resident of USA
E
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EVELYN MORAN
Arlee, US
2 comments
EVELYN MORAN
of Arlee, US
Mar 19, 201212:39 pm EDT
I also can't redeem my tokens says i'm not a resident of USA
X
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Xza312
Plymouth, US
1 comments
Xza312
of Plymouth, US
Mar 23, 20127:42 am EDT
Verified customerThis complaint was posted by a verified customer. Learn more
I also cant redeem my tokens, says im not resident of USA.
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Lorraine Deneen
Gresham, US
1 comments
Lorraine Deneen
of Gresham, US
Jul 28, 201211:30 am EDT
Verified customerThis complaint was posted by a verified customer. Learn more
None of the games will give me any tokens or credits for playing games. This has been going on for 3 days now. No matter how many times I play, it will only give me points for 1 game. This is really getting unexceptable!
S
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Sharon Edmark
South Lyon, US
2 comments
Sharon Edmark
of South Lyon, US
Sep 03, 20121:22 am EDT
Verified customerThis complaint was posted by a verified customer. Learn more
I played Tri Peaks Solitaire all night and my tokens were correct 780.092. I logged out and then back in to get my Bonus Points for LABOR DAY which were 1894 Tokens. My total was 782, 796. Then I checked again and it went down to 780942. What gives? What happened to my total of 782, 796 plus all after that?
THIS IS A FORMAL COMPLAINT _ I LOST 300 tokens 2 days ago as well.
S
S
Sharon Edmark
South Lyon, US
2 comments
Sharon Edmark
of South Lyon, US
Sep 03, 20121:27 am EDT
Verified customerThis complaint was posted by a verified customer. Learn more
One complaint - GAMES had been Freezing dudring play - 3 times this week ending 8/31/12.
Second Complaint - I had 782, 796 tokens after I had the labor day bonus per my own addition plus my account shows it and then the next time I am down to 780942 at 12:51 am monday ...What are you doing - I keep track of all my tokens. This is not the first time earlier this week I lost 300 tokens
WHAT IS UP WITH THE TAKEBACK OF TOKENS?
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beep2008
Edwardsville, US
1 comments
beep2008
of Edwardsville, US
Sep 29, 201210:08 am EDT
at the start of the game it freezes up when the "show before each game" comes up. I hit the X but it won't move past that screen. Help
W
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want to win too
US
1 comments
want to win too
of US
Nov 25, 20122:38 pm EST
It seems like another gimmick to me . All they want is our information so they can sell it to their sponsors, who in turn fill our email in boxes up hoping that we will buy what they are selling. Maybe PCH knows there is no token redemption, and no winners either. That is why they don't answer or fix the so-called problem..
Everything is a complaint, with the token redemption site not working, not a thank you for the winning money! Maybe they should be investigated again for their practices. PCHs goal is to make money and keep there advertising money which they continue to collect from sponsors. We the public are driven by our own desire to get something for nothing, myself included possibly because of hard economic times. Just remember we are all enablers, Companies like this feed on our own selfishness.
PCH continues to dangle that carrot in front of us because we continue to actually believe and participate in their pretences.
For all of us, want-to-be winners, would all of you REAL PCH winners come forward so we can truly check you out to see if you are real people and not paid to keep your silence Actors.
R
R
roawr123
US
1 comments
roawr123
of US
Dec 20, 20126:50 pm EST
Has anyone actually ever won anything from the pch site?
S
S
sheera711
Apache Junction, US
1 comments
sheera711
of Apache Junction, US
Jan 05, 201312:50 pm EST
I am unable to play games.When I click to play galactic gems, just a blank screen appears. I'm sure it is my computer not pch, but I just don't know what else to try
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linda skov
Oro Valley, US
1 comments
linda skov
of Oro Valley, US
Jan 07, 201310:27 pm EST
Verified customerThis complaint was posted by a verified customer. Learn more
I ATTEMPTED TO REDEAM MY TOKENS. IT SAID I WAS NOT FROM THE UNITED STATES. I LIVE IN TUCSON, ARIZONA AND THAT IS IN THE UNITED STATES! I ALSO, EVERYTIME I ATTEMP TO PLAY GAMES OR EVEN RESPOND TO EMAILS, MY COMPUTER RESPONDS WITH VIRUS AND WILL NOT ALLOW ME TO ENTER. I SEE THAT MANY PEOPLE HAVE THE SAME PROBLEM. GUESS THIS IS FRUAD AFTER ALL!
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Evamae
Taunton, US
2 comments
Evamae
of Taunton, US
Jan 11, 20139:14 pm EST
I have 1, 088, 500 tokens and can't get in to redeem, please help!
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every time I try to redeem my tokens it says I am not a resident of the USA
GO to your account page and make sure to check usa in your account information...You can find most answers on the FAQ at the bottom of the page. Just scroll to bottom of game page and click on FAQ.
Every time I try to redeem my tokens it say i am not a resident of the USA .
unable to redem tokens it tell me I, am not of age I well over the age of 18 Iam 66 years of age and it sad I need to log in with pch.com I have done this several times dede44@blomand.net. Ihave over 131, 546 tokins to redeem
please let me know how to fix this problem
thank you
DIANA lawson
not a complaint I WOOD JUST LIKE TO NOW HOW TO REDEEM MY TOKENS TO USE THEN FOR GIFT CARDS
131.000 TOKENS i LIKE YOUR GAMES AND PCH.COM JUST NEED HELP WITH FINDING HOW TO DO THIS
THANK YOU PLEASE HELP ME Diana Lawson dede44@blomand.net
i am told i am not 18 years old
I had to go to my account and edit my info to include my country and birthdate then it worked for me
can't connect to pch games. it cuts me off
mitchell23@embarqmail.com. i have not been able to sign in on my account for about 6 months i do not even try anymore i send for password t still will not take it.i try to set up another accoun it tells me to use another email.
i have not been able to sign for about six months no mater what i do it will not allow gives a a message email and password do not match.
i have been playing for yrs and i have seen my token which they should of been more then 2000 every time i play token are not issue on my account why today i won on the wheel 1000 can reedeen none of my token cause it say i dont have enought please take care of this matter cause alot of people already thinking this is fraud advertisment
I also am unable to redeem my tokens. I first was given a reply that I did not have enough tokens. I have over 200, 000. The second message told me that I was not a US citizen. I was born and raised here and most likely die here. This is too funny
there are to many reshuttles in one level
fatso629, lyna629@nyc.rr.com
there are to many reshuttles in one level & the game
keeps freezing up.
You got to go to your profile such as your personal info to fix the problem. Once you put in your name & address. country than you can redeam your tokens. SEP USA
What happened to the winner of contest 1830, one mil a year for life, Feb 28th drawing. I can find no info any where as to who won, its just disappeared ? march 2nd.
i would like to know how some one bid 200 entries on 500.00 walmart gift card won when i had 400 entries. this really sucks. play games for fun, but this really sucks. pch games is not playing fair. you need to either get it right or give back tokens.
will not let me set up my account with my personal info to redem tokens. whats up with this? shakeysue 3-13-11
How do I go about redeming my tokens?
I just tried to redeem some tokens and was told I was not a citizen of the US. Come on! Who is running this show. Get it together, folks or you might be in heap trouble.
This could very well be false advertisement.
game wont let me log onto the site!
kjapking@fuse.net can not get to his two favorite games - BACKGAMON AND MULTIPLE POOL WHAT CAN HE DO TO GET TO THOSE GAMES THANK U
i'v been playing pch games for some time and every time i try to redeem my tokens, it says i'm not a us citizen. please fix this...
When I attempt to change my cookies, (someone/some persons did something to my ability to properly play 3-Point Shoot-Out) I am unable to play my favorite games; 3-Point Shoot-Out, Word Search and Crossword. I am not computer savvy at all. I am using a HP Pavilion dv-1450 us Notebook PC--Windows 7, I believe. Every time I play 3-Point Shoot-Out, a host of interferences? occur; such as, slowing the movement of the basket, a visible horizontal/vertical line appears when I shoot the ball, the ball will spit out of basket when I shoot it, a don't enter icon will occasionally appear, which prevents me from shooting (can't even pick the ball up). There are a few other interruptions also, but these are the most problematic, at this time. It is obvious that someone/some persons don't want me playing nor doing well in this game. I had read somewhere that only the host can do these things, but I would not be surprised if some savvy hacker or some knowledgeable computer geek is doing these things. It's very frustating and sad. Oh, also when I try to leave a 5-word comment in the game, it dissapears (every once in a while my comment will be displayed), which again makes me wonder if the host of the game site is doing these things to my game. I truly hope that this can be resolved. I love PCHgames, eventhough PCHgames gamers/host don't/doesn't seem to love me.:(((
Can't REDEEM my points.
why do PCH games shutdown so much. it has happened three times in two hours and it seems to happened for 3 or 4 months.
You need to go into your personal info on pch and change your country. It has happened to me before and for some reason if you have computer problems it messes with alot of personal info. Check it out it's a easy fix you can do yourself
I also can't redeem my tokens says I'm not a resident of USA
I also can't redeem my tokens says i'm not a resident of USA
I also cant redeem my tokens, says im not resident of USA.
None of the games will give me any tokens or credits for playing games. This has been going on for 3 days now. No matter how many times I play, it will only give me points for 1 game. This is really getting unexceptable!
I played Tri Peaks Solitaire all night and my tokens were correct 780.092. I logged out and then back in to get my Bonus Points for LABOR DAY which were 1894 Tokens. My total was 782, 796. Then I checked again and it went down to 780942. What gives? What happened to my total of 782, 796 plus all after that?
THIS IS A FORMAL COMPLAINT _ I LOST 300 tokens 2 days ago as well.
One complaint - GAMES had been Freezing dudring play - 3 times this week ending 8/31/12.
Second Complaint - I had 782, 796 tokens after I had the labor day bonus per my own addition plus my account shows it and then the next time I am down to 780942 at 12:51 am monday ...What are you doing - I keep track of all my tokens. This is not the first time earlier this week I lost 300 tokens
WHAT IS UP WITH THE TAKEBACK OF TOKENS?
at the start of the game it freezes up when the "show before each game" comes up. I hit the X but it won't move past that screen. Help
It seems like another gimmick to me . All they want is our information so they can sell it to their sponsors, who in turn fill our email in boxes up hoping that we will buy what they are selling. Maybe PCH knows there is no token redemption, and no winners either. That is why they don't answer or fix the so-called problem..
Everything is a complaint, with the token redemption site not working, not a thank you for the winning money! Maybe they should be investigated again for their practices. PCHs goal is to make money and keep there advertising money which they continue to collect from sponsors. We the public are driven by our own desire to get something for nothing, myself included possibly because of hard economic times. Just remember we are all enablers, Companies like this feed on our own selfishness.
PCH continues to dangle that carrot in front of us because we continue to actually believe and participate in their pretences.
For all of us, want-to-be winners, would all of you REAL PCH winners come forward so we can truly check you out to see if you are real people and not paid to keep your silence Actors.
Has anyone actually ever won anything from the pch site?
I am unable to play games.When I click to play galactic gems, just a blank screen appears. I'm sure it is my computer not pch, but I just don't know what else to try
I ATTEMPTED TO REDEAM MY TOKENS. IT SAID I WAS NOT FROM THE UNITED STATES. I LIVE IN TUCSON, ARIZONA AND THAT IS IN THE UNITED STATES! I ALSO, EVERYTIME I ATTEMP TO PLAY GAMES OR EVEN RESPOND TO EMAILS, MY COMPUTER RESPONDS WITH VIRUS AND WILL NOT ALLOW ME TO ENTER. I SEE THAT MANY PEOPLE HAVE THE SAME PROBLEM. GUESS THIS IS FRUAD AFTER ALL!
I have 1, 088, 500 tokens and can't get in to redeem, please help!