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2.2 6 Reviews
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Peet's Coffee Reviews 6

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12:00 am EST

Peet's Coffee A Blend of Experiences at Peet's Coffee

As I sit here savoring my cup of Peet's Coffee, I can't help but reflect on the diverse range of experiences shared by fellow coffee enthusiasts. From the bold flavors of the Major Dickason's Blend to the convenience of online orders, Peet's seems to evoke a mix of emotions. Some customers praise the rich taste and welcoming atmosphere, while others express concerns about delivery delays and customer service interactions. Despite the varied feedback, one thing is clear - Peet's Coffee has a loyal following that appreciates its unique offerings and is willing to navigate occasional hiccups for that perfect cup of coffee. So, whether you're a seasoned coffee connoisseur or a casual sipper, give Peet's a try and let your taste buds be the judge!

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5:29 pm EST
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Peet's Coffee Better than SBUX

The coffee is always fresh and the service fast and efficient. Peets is no match for SBUX or Dnk D. The home brew selection is my morning cup

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2:58 pm EST
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Peet's Coffee Not a responsible Brand

I ordered online and the order supposed to arrive between 2-6 days. I have wait for a whole week and still not seen my package. Wrote an email to inquire at 1am and got the the response that they receive my email. Two minutes later another email came said my order has fulfilled. I cleared indicated the order was a gift in my inquiry and next day I called, they told me the order will not arrive on time as it supposed to be and they won't rush my order. All I got is they will refund me and bull$#*! reasons. Peet's was my favorite go to place and now I won't recommend it to anyone.

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  1. Pros
    1. Superior bean quality
    2. Expert roasting process
    3. Wide variety of blends
    4. Sustainable sourcing efforts
    5. Strong community presence
  1. Cons
    1. Higher price point than competitors
    2. Limited international presence
    3. Fewer locations than major rivals
    4. Seasonal dependence on coffee crops
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Peet's Coffee THE PEET'S ORGANIZATION ENGAGES IN OUTRAGEOUS HARASSMENT & TORT CONDUCT AGAINST ITS CUSTOMERS!

THE PEET'S ORGANIZATION ENGAGES IN OUTRAGEOUS HARASSMENT & TORT CONDUCT AGAINST ITS CUSTOMERS!

I have been a Peet's customer for over a decade. I never had any issues or complaints there, until this past summer.

I discovered that their personnel were engaging in serious tort conduct against me. I demanded that they stop.

What transpired after that is unbelievably outrageous, disturbing, and outright despicable and disgraceful.

Their coffee shop at 3121 Crow Canyon Pl Ste C San Ramon, CA 94583, which I frequent on weekly basis, is run by their employee "Galen." Right after I complained, she started sitting in her car out in the parking lot and would conduct surveillance on me when I would arrive their in the mornings. On one occasion, while I was getting into my car, she walked briskly past me within 18" and I was startled. She had the whole parking lot to walk to her car but she chose to walk near me. I took this as an attempt to intimidate and harass me.

One morning when I arrived at Peet's at 6:45 am, in total darkness "Galen" was hiding near a dumpster behind where I park.

I discovered through my investigation, that from June 2018 through the present, "Galen" summoned the City of San Ramon Police and the California Highway Patrol making false reports about me in an order to further harass and intimidate me so I would discontinue frequenting the establishment. "Galen" would call the on a daily basis when I was there. This was some illegal scheme to have me falsely arrested. A person with no conscience.

On another occasion, strangely, I encountered "Galen" in Martinez California. I found it suspicious, coincidence, or did she follow me out there?

If that be the case, and in my opinion, "Galen" engages in criminal conduct of making false police reports. A violation of Penal Code ? 148.5. Since this has gone on for several months, there are several violations.

I do nothing but go there because it is convenient and to work.

Now, the personnel at 3121 Crow Canyon Pl Ste C San Ramon, CA 94583 treat me discourteously, are rude and angry, in particular, "Galen." I get angry and hostile looks. There is another manager there, "Katy" who behaves similarly.

On Sunday, I received the latest newsletter from Peet's via e-mail and I found it odd. The looks on the Peet's representatives were actually angry. They must have worked at the 3121 Crow Canyon Pl Ste C San Ramon, CA 94583 locale. I found the newsletter kind of bizarre, strange without totally smiling faces. I took the communication as an attempt to be threatening; frowns and folded arms.

What does this say? We have angry and unhappy coffee? I blocked their e-mails; this made me feel further dissatisfied with this organization. It appears that the 4 men in the photograph were attempting to be intimidating, if that is at all possible for the men I see that work at Peet's.

One of their customers, Angie K on Yelp published defamation about me attempting to help these employees and damage me. I had to demand she remove the post which she did. Another bizarre occurrence.

I am beside myself and speechless for what has occurred over several months at this San Ramon Peet's establishment. They act like I did something wrong; which is a complete falsehood. I did something wrong? They are unsupervised, inadequately trained, and engage in disgraceful tort conduct; and, possibly criminal in my opinion. What I cannot reconcile is how this went on 6 months.

What kind of deceitful, diabolical, sick little minds think this way? They appear to rationalize and laugh at their behavior; what does this say, we will get you for complaining? They do not understand the seriousness of their devious sleezy conduct.

They are inconsistent with proper customer service and engage in inappropriate conduct. I am not buying their coffee anymore. The location is convenient for me. Starbucks and McDonald's are giving them a run for the money.

Is this going on Statewide? Let's begin a discussion about it. The public should be informed. 1 Star.

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Peet's Coffee THE PEET'S ORGANIZATION ENGAGES IN OUTRAGEOUS HARASSMENT & TORT CONDUCT AGAINST ITS CUSTOMERS!

THE PEET'S ORGANIZATION ENGAGES IN OUTRAGEOUS HARASSMENT & TORT CONDUCT AGAINST ITS CUSTOMERS!

I have been a Peet's customer for over a decade. I never had any issues or complaints there, until this past summer.

I discovered that their personnel were engaging in serious tort conduct against me. I demanded that they stop.

What transpired after that is unbelievably outrageous, disturbing, and outright despicable and disgraceful.

Their coffee shop at 3121 Crow Canyon Pl Ste C San Ramon, CA ***, which I frequent on weekly basis, is run by their employee "Galen." Right after I complained, she started sitting in her car out in the parking lot and would conduct surveillance on me when I would arrive their in the mornings. On one occasion, while I was getting into my car, she walked briskly past me within 18" and I was startled. She had the whole parking lot to walk to her car but she chose to walk near me. I took this as an attempt to intimidate and harass me.

One morning when I arrived at Peet's at 6:45 am, in total darkness "Galen" was hiding near a dumpster behind where I park.

I discovered through my investigation, that from June 2018 through the present, "Galen" summoned the City of San Ramon Police and the California Highway Patrol making false reports about me in an order to further harass and intimidate me so I would discontinue frequenting the establishment. "Galen" would call the on a daily basis when I was there. This was some illegal scheme to have me falsely arrested. A person with no conscience.

On another occasion, strangely, I encountered "Galen" in Martinez California. I found it suspicious, coincidence, or did she follow me out there?

If that be the case, and in my opinion, "Galen" engages in criminal conduct of making false police reports. A violation of Penal Code ? 148.5. Since this has gone on for several months, there are several violations.

I do nothing but go there because it is convenient and to work.

Now, the personnel at 3121 Crow Canyon Pl Ste C San Ramon, CA *** treat me discourteously, are rude and angry, in particular, "Galen." I get angry and hostile looks. There is another manager there, "Katy" who behaves similarly.

On Sunday, I received the latest newsletter from Peet's via e-mail and I found it odd. The looks on the Peet's representatives were actually angry. They must have worked at the 3121 Crow Canyon Pl Ste C San Ramon, CA *** locale. I found the newsletter kind of bizarre, strange without totally smiling faces. I took the communication as an attempt to be threatening; frowns and folded arms.

What does this say? We have angry and unhappy coffee? I blocked their e-mails; this made me feel further dissatisfied with this organization. It appears that the 4 men in the photograph were attempting to be intimidating, if that is at all possible for the men I see that work at Peet's.

One of their customers, Angie K on Yelp published defamation about me attempting to help these employees and damage me. I had to demand she remove the post which she did. Another bizarre occurrence.

I am beside myself and speechless for what has occurred over several months at this San Ramon Peet's establishment. They act like I did something wrong; which is a complete falsehood. I did something wrong? They are unsupervised, inadequately trained, and engage in disgraceful tort conduct; and, possibly criminal in my opinion. What I cannot reconcile is how this went on 6 months.

What kind of deceitful, diabolical, sick little minds think this way? They appear to rationalize and laugh at their behavior; what does this say, we will get you for complaining? They do not understand the seriousness of their devious sleezy conduct.

They are inconsistent with proper customer service and engage in inappropriate conduct. I am not buying their coffee anymore. The location is convenient for me. Starbucks and McDonald's are giving them a run for the money.

Is this going on Statewide? Let's begin a discussion about it. The public should be informed. 1 Star.

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Is Peet's Coffee Legit?

Peet's Coffee earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: Peet's Coffee stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights Peet's Coffee's reputation as a trustworthy leader in their field. Customers can rely on Peet's Coffee's services, assured they're dealing with a highly reputable and fully legitimate company.

Peet's Coffee has received 2 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Peets.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Peets.com you are considering visiting, which is associated with Peet's Coffee, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Peet's Coffee website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

About Peet's Coffee

Screenshot Peet's Coffee
Peet's Coffee is a specialty coffee roaster and retailer founded in 1966 in Berkeley, California, by Alfred Peet. The company is known for its deep-roasting process and offers a variety of coffee blends, single-origin coffees, and limited-time offerings sourced from coffee-growing regions around the world. Peet's product line extends to teas, which include traditional, rare, and herbal varieties.

Customers can purchase Peet's Coffee in various forms, such as whole bean, ground, K-Cup pods, and ready-to-drink beverages. The company also provides a subscription service for regular home delivery of their coffee products. In addition to selling coffee and tea, Peet's operates retail cafes across the United States where customers can enjoy handcrafted espresso beverages, brewed coffee, and tea, along with a selection of baked goods and packaged snacks.

Peet's Coffee emphasizes the freshness of its coffee, often roasting beans to order and delivering them quickly to ensure optimal flavor. The company also engages in direct trade practices to source its coffee beans, aiming to establish a transparent and ethical supply chain. Peet's has a commitment to sustainability, with efforts to reduce its environmental footprint through recycling programs and by offering certified organic and Fair Trade coffee options.

For those interested in learning more about coffee, Peet's offers educational resources, including brewing guides and information about the origins and characteristics of different coffee varieties. The company's services cater to a range of customers, from casual coffee drinkers to connoisseurs looking for a premium coffee experience.
How to file a complaint about Peet's Coffee?

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1. Log in or create an account:
- If you already have an account, log in to ComplaintsBoard.com. If not, create a new account to proceed.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with Peet's Coffee in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Peet's Coffee. Mention key areas of concern, any transactions with the company, steps taken to resolve the issue, the nature of the problem, and the personal impact.

5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission process:
- Click the 'Submit' button to submit your complaint or review.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure to follow these steps carefully to effectively file a complaint or review about Peet's Coffee on ComplaintsBoard.com.

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  1. Peet's Coffee Contacts

  2. Peet's Coffee phone numbers
    +1 (510) 410-3027
    +1 (510) 410-3027
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    Public Relations Manager
    +1 (510) 594-3241
    +1 (510) 594-3241
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  3. Peet's Coffee emails
  4. Peet's Coffee social media
  5. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 21, 2024
Peet's Coffee Category
Peet's Coffee is ranked 10 among 12 companies in the Coffee Shops category

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