Penn Foster
Reviews and Complaints

I sent a message to cancel my studies and I got back an auto reply that withing 24 hours a representative will contact me.

All now no one call ore email. And I would like to cancel my course because of financial issues. I would like this to be cancel before the date for the next charge on my card

Hope to get and answer here soon.

Regards

Vanessa

I enrolled for $1 completed the first assignment, they then cancelled me. They said I was behind in tuition because they sent a $75 fee to my bank and the money wasn't in there. My 1st payment was supposed to be February 7th, 2019. So no the money was not available because I didn't agree to this. The agreement was I enrolled for $1 with a monthly payment of $79.I don't know where they got $75. So they are telling me I have to pay $35 return check fee in order to resume the program. One lady told me $70 I don't know. I feel my program should be resumed and I shouldn't be liable for anything since that wasn't the agreement.

Enrolling with penn foster won't be a good choice, once you enroll in the program and cancel fee will be charge, it will be added to your credit. Access limitation will be granted for a $1. For the first lessons, which are probably consider a 10% of completed kindergarten assignment. Is a joke
They will have a 3rd party collector. Call business bureau and file a complaint! If you are encounter with this issue.

2015 I sign up with Penn foster for online high school diploma .I paid the deposit that day and later that same day I was unable to use my laptop i only could get user name and password.. and I didn't have the money to get a new one for my classes so the following day i called penn foster and explain the lady told me i had up to 45 days to cancel the online classes but i knew i couldnt afford the laptop that soon so i told her to please cancel and when i get the money to buy me another one I will sign up again..the lady okay it so I get letters and checking my credit report trying to better my way of living has Penn foster on there saying I ole them 1600.00 for something I cancel and also never even did a lesson now my life is upside doen because of this..im looking into bringing up charges on Penn foster because this actually affected my life my family life ...shame on you Penn foster hope to see you in court very soon...from the lady that never use your program...

Penn Foster pulled $178.50 from my account without my permission and I have no idea what they charged me for. I am beyond outraged and considering cancelling my membership. I have paid my finances in full, I don't owe them anything! I would like to know why they are pulling random funds from me without giving me a warning or letting me know what I supposedly owe them for.

Things were going well until I realized I am paying tuition for my current student account and one which was cancelled by pen foster i was told by the student advisor upon sending her an email that I was liable however I did not complete any of the courses so what exactly am I liable for ?, I don't earn enough money to be paying that much this is horrible I was looking forward to completing my studies with Pen foster I did not anticipate this kind of set back . Please do better pen foster

for the vet tech. Due to an medical illness, I had to cancel my account, I didn't even do one month. I made my first payment.
No one told me there was going to be an ugly cancelation fee. I requested a bill stating how you came up with the amount since I didn't even receive my contract. I received two different sets for payments for the same time but no contract. I couldn't even go into the account online.

website says $1597 if made in payments, it also says there is a 10% fee to cancel. Therefore, it should be only $159.70 but it's at $900.
I called and no one will help. now Ability recovering services is calling and they are rude... How can they charge amount without telling you details of the amount?

I enrolled into Penn Foster's vet tech program on 10/5/2017. After a series of welcome messages and links to additional courses and programs they want you to enroll into, and attending a webinar that was titled "The Great Veterinary Technician" webinar I was starting to believe that I wasn't enrolled into the right program. The sales reps that take your call for enrollment agree with everything you say and give you misleading and false information about the program and repeatedly ask for your credit card. They also tempt you more by saying they will match your payment with their own money to get the tuition more affordable. Total scam. After viewing an overblown marketing ploy of six former vet techs from the program all speaking about their life stories and praising Penn Foster, which was close to 2 1/2 hours of of technical sound issues and more sales pitches for Penn Foster, I failed to see the value of this "great" webinar and asked numerous questions about the program that was completely ignored during the session. I didn't actually learn about what the requirements were for the program until I heard the speakers discussing how they struggled through it but would still recommend Penn Foster. This was a big eye opener for me and they were also marketing a new veterinary hospital manager program that will be launching soon. I failed to see how this was a "Great Veterinary Technician" webinar for new students when they barely talk about the requirements for the program and try and sell other programs that are not even offered yet. I messaged the director personally and he read my message and then did not reply to me until the late afternoon the next day and completely contradicted himself with the question I asked about having a disability by stating I could receive a ADA form but would still need to complete the externship requirement even with the form and would still be charged. It was a huge mistake for me to enroll, and I had major issues with the team getting back to me about my transcript evaluation, program externship requirements and fees associated with such. It is a complete rip off and do not enroll. I am very disappointed that this college can get away with scamming students who really feel they have an option beyond traditional on campus college programs. Their communication is practically non existent, they are dishonest about fees, they try and up sell more programs and they do not disclose the actual fees associated with the program you are enrolling. Stay away! I wish there was more we can do than just complain online that would actually affect their business. I cancelled my enrollment and still have not heard back from the office to confirm my cancellation. They are also charging me $300 to cancel when I only completed one exam. This is not the way to do business.

I was owed a refund 1 year and 6 months ago... I called In June of 2016 to ask about my refund the told me that my account was closed and that they had to reopen it and that I had to get a letter from my bank stating the credit card I used had a zero balance because the credit card I used to make payment was expired. I got the letter faxed it to them.. I get a call saying that the letter was no good I needed to a different letter. At this point am mad already I spoke to Jennifer I told her I wanted a disclaimer where it's said that I need a letter from my bank... I also told her it's against the law to keeps someone's refund at this point Penn Foster should be paying me interest with my refund for keeping it for so long... Jennifer said she would ask her accounting department about the disclaimers I also told what if I can't get the letter you want what are you going to do with my refund keep it? Jennifer said she would ask and call me back. Jennifer did call me back and said we will be mailing out your refund check today you should get it in mail... I spoke to to Jennifer on July 6 2017 and it's July 19th 2017 and I still don't have my refund... It's crazy that I had to call them for my refund when they should of done it on there own...The question is How many people have they done this to... How many people have Penn Foster closed there account and they where owed a refund and Penn Poster keeped it!

I you are an independent learner than the program is for you. Problem is most brick and mortar colleges will not take your classes and transfer the credits. Another thing is there are loop holes you have to jump through in order to complete a single semester. To be specific I completed an essay over four months ago and it was "loss" and I had to resubmit it, no one called to inform me or anything, I completed my other classes and waited over three weeks expecting my finals to arrive and they never came. So I called and asked what happened and they told me I had to resubmit it. Okay no problem, I resubmitted the essay and they informed me it did not receive a passing grade, so I asked them to fail me because I work two jobs now and cannot take the time to waste of this game of tag. It also takes usually 15-30 minutes to get a hold of an instructor because the call volume is so backed up. Also the material needs to be updated badly.

I have nothing good to say about this Penn Foster, I was not satisfied with it and in my opinion the whole thing is just a waste of time and money. They hardly update their website and materials, they don't teach you anything. I don't know why someone even uses this site. I fell for the positive reviews which were actually fake and only wasted my money which they (of course) refused to give back. Stay away.

I agree with the other poster that Chairman Russell Day will send emails out threatening to lead to disciplinary action. In their student handbook they state: "Never misrepresent the school or its staff in any online social communities."

And if you do so that's grounds for "disciplinary actions." If they send you "thinly veiled threats" – make sure to tell them you'll take them to court for libel, harassment, and/or wrongful punishment including punitive damages.

Penn Foster has been sued in the past for misleading and trying to intimidate students and for which they lost $60, 000 in penalties.

They are not a regionally accredited school, nor is their "schools" recognized by any legitimate institutions.

The only reason why I took a few courses here was being a regionally accredited college would accept them for credit, but otherwise if you're going here to get a degree, then you are wasting your time and money.

two weeks ago i cancelled my subscription with penn foster education, because i no longer could afford to pay for it and did not have internet to do the online work they said they would send me a bill for opting out contract i said ok well they took there monthly payment any way and won't give it back that was my grocery money for my 18 month old daughter i need that money back i have no other means of feeding her for two weeks.

My daughter Angela Hinojosa joined and payed down payment on Penn Foster High School program. She decided she wanted to go to a College here in San Antonio, Tx. and receive her GED. Well she called after a week or two later wanting to cancel & they charged her $250.00 dollars which by the way was not told to us if she decided to cancel. It is now on her credit and she had no credit or problems until this. Angela is only 19 and is very good person and does not deserve this school to ruin her reputation and credit! Can you please help us? She has a car payment she makes on time and conn's credit which is in good standing. Thank you for your time & hopefully we can get this resolved & she can go on in life with good credit.

Deborah Ledingham
6431 Dew Dr.
San Antonio, Texas 78239
[protected]
[protected]

My son was enrolled in Job Corps program finishing High School credits, this program helps youth who want and are interested better their lives and is also paid by the government, after two years of my son being in the program he was kicked out of the program due to lack of not being able to finish his High School credits, he was not able to finish High School or get his High School Diploma . I felt that he lost his time for nothing, as a father I was frustrated and desperate for help, because I wanted my son to finish High School which is essential for his future. Someone from Job Corps gave him a phone number of Pennfoster to call and get more information of how to finish his High School credits so he can graduate and get his High School Diploma. I call the lady and she told me that in order for him to finish his High School credits he needed to pay 295 dollars worth of books and without it he couldn't take the classes to finish his High School credits, but that we must first pay 295 dollars to get started. Desperate to help my son get his High School Diploma I was forced to pay that amount at that time, eventhough I am on a tight budget. Later, while my son was taking the classes online I found out that I didn't need to buy those books yet until he finish his classes online, and now my son doesn't feel like studying or finishing any credits and I find myself stuck with these books that I don't need.

I have never had an account with Penn Foster. My son and I have the same names but his includes II. For some reason NOBODY includes the II on his name. He enrolled in this school but because THEY DO NOT have a Social Security Number on File THEY WILL NOT take HIS bill off of MY credit report. Apparently they want their money and will do whatever it takes to get it even if an INNOCENT person has to pay. I WILL NEVER USE THIS SCHOOL NOR WILL I RECOMMEND IT FOR ANYBODY ELSE. Please fix this problem ASAP~!~

i have done payed thses people three months payments of $48.00 an i have not recieved any shipment from them for my daughters schooling now i would like to have all my money returned to me because if im going to have pay for the schooling i want the shipments of book an not have my daughter do it online without the books a fail because she didnt have the books so please se if you can get my money back

my email is [protected]@yahoo.com please let me kow what is going on please