Penn Foster
Reviews and Complaints

This complaint is in regards to Penn Foster a so called good school! However, their director of education chairperson Russell Day repeatedly accused me of asking repeated personal questions to the instructors which was a total lie! He instigated that I had been asking personal questions to the instructors and repeatedly tried to threaten me to quit on my own! My contract is in good standing and I have no violations towards what the contract states! I am half way almost through the course which I started back this April of 2012. But this RUSSELL DAY is trying to bunk me off the course so that he can put my account on collections and extort money from me! This school is a scam, a fraud, and does not allow you to finish the course. Even before you have started the course and want to ask questions to their instructors they will falsely accuse you of not asking the right questions and try to instigate that you are not following their regulations and will force and threaten you to quit on your own! According to my contract I am in good standing and my grade point average a 3.0. But whene ever I ask this stupid RUSSELL DAY guy he act like a big snob and says that I am not asking the right questions and so theirfor I should not be allowed to complete the course. He did this repeatedly every time I had asked him any questions which were all course related! This school is a total scam, and this guy RUSSELL DAY well I don't have any comments! I am going on to complete the course and if they still accuse me falsely and then try to not let me complete my course and forces my account to collections than I can take them to court for false accusations which does not pertain to the contract and also for extortion for collecting money from me by putting my account in collections and then not giving me the diploma even after finishing the course in time and also making payments on time of which I have recorded everything! So for all of those that are going to this school take caution and for those that are thinking about it DON'T! YOU WILL BE SORRY! ANGRY!

My daughter called Penn Foster and got information on classes back in 2002. A collections company started putting this bogus $69 charge on my credit report back in 2009. After disputing it repeatedly and never being able to get them to remove it I finally gave in and paid the $69 bogus charge to get it off my credit report. Now a different collections agency is reporting it on my credit report. REALLY? I paid you and you are trying to get the money again when I didn't owe you in the first place. Also this is from 10 years ago, ever heard of the status of limitations? I feel so completely ripped off by this company. Never ever even call Penn Foster or you will be screwed for life!

In 2006 i ask for info about some classes that i thought i might had been interested in enrolling in and i got charged for something i never enrolled into or the info . so now this school has showed up on my credit report and saying I owe them 1, 000.00 dollars. this is bull crap and i want this debt off of my credit report.

In 1994 when Penn Foster was under another name I graduated high school from the previous company. Then a few years ago I signed up for some career courses and decided not to pursue any further with the studies so a few years ago when I asked for my transcripts they didn't want to give or send me any copies of my transcript because I didn't finish the studies a few years ago. That should not have anything to do with when I graduated high school from years ago

I absolutely never write reviews, but I feel I need to after my experience with the "Enrollment Advisor" at Penn Foster. In calling the school, which they suggest you do by putting the "Call an Enrollment Advisor, " button on their website, I learned just how rude people can actually be.

The woman that I spoke with was short, mean, uninformed and refused to give me information. When I specifically asked questions about Career Services, which she brought up, she said she could not tell me. She continually directed me to the website, and then would angrily sigh each time I asked a follow-up question.

Here's a tip to Penn Foster, if you hire someone who is suppose to work in Customer Service, try to get someone who is both knowledable and able to fake some service for a 5 minute call. If this woman is a representation of the school, I will take my money to Ashworth, Phoenix or somewhere else. Unfortunate.

I attended penn foster over 9 years ago and cancelled my enrollment and sent their stuff back to them and they are still on my back about it.
The statute of limitation ran out on the fair credit reporting act 2 years ago and it should have been removed from my credit report but, these scam artists at penn foster somehow are now claiming that i enrolled this year when ive had nothing to do with them since i cancelled over 9 years ago.
The fact of the matter they are out to ruin peoples credit even if they pay what is in the writing.
I have all the proof and will be in contact with my lawyer and the proper government agencies about this and with any luck a class action will follow.
I would report them through the BBB but, From what i read the BBB and Penn Foster are in the same bed so to speak and will just close the case instead of investigating the issue.

About three weeks ago I paid off my daughter program at Penn Foster. I was late with payments so they denied her access to her classes (which is understandable). It has now been three weeks and she doesn't have access to her classes. When I spoke to a representative about this, they informed me it could take upto a month. I would never recommend anyone taking course with Penn Foster. It should not take that long to get access. When I first enrolled her, she had access the first day of enrollment.

To begin I would like to say this. this is a negative "review" also known as a complaint:) If you even act like you're thinking of doing this school don't.

They only accept credit cards which should pop out and say "scam" automatically. If you don't do it they will call you everyday, this is their "guarantee" if you will.

They will use a phone number machine to make it look like someones calling from your area code which is EXACTLY what they did to me. they will run up your credit card bill and take you to court. their employees will post sweet and positive reviews of their school so you'll feel more comfortable about applying. how deceptive and what a pathetic attempt at robbing you blind.

simple: DON'T DO IT.

I paid alot of money for the cerfication in Child Pyschology to them and because I maintain a 70 average they said I failed the course, I asked if I could do it over again then said no I ask for a refund because I paid in full they told me they dont do that I told them this was a rip off and I would be contacting my lawyer and they just laughed and said go a head it wont do any good we do this all the time.

Penn Foster College is a big scam. Connie Dempsey is a tramp who knows nothing about directing education. The people at Penn Foster College are a bunch of losers who are jealous of their students' educational accomplishments and try to put down students in order to cheat them of previous school credits. They tell you a whole bunch of lies and they argue with you. They lack respect and student services and are a bunch of losers who are nothing but [censored] telemarketers!

Penn Foster College will seek to extend students' studies to maximize profit and make money and the people in Education Services are as dumb as an elephant reversing..yes..they are as dumb as an elephant's *** and know nothing about education. Penn Foster needs to be shut down and chased out of Arizona and Scranton, PA. I have never dealt with such unethical bunch of thieves and trash..a bunch of nasty ###.

I have never taken a Penn Foster course although I did ask for info only some time ago. Now I am getting two calls a day from USCB of Scranton Pa which is their collection company. The bad part is that they are always asking for someone that is not now or ever been in my house nor do I know them, I have indicated several times that I do not or ever have know this individual and to quit calling but I still get the phones calls once or twice a day.How do I get them to quit bugging me. I have reported themn to the Florida Department of Consumer Affirs.

This seemed like the perfect online schooling for quick education. However, a amall glitch in my payment due to the bank rejecting their automatic withdrawl system and I saw the true Penn Foster. Instead of allowing me to correct the problem and submit a new method of payment, they witheld all of my learning materials, books, suspended my login on the site & charged me $20 late fee within 2 weeks! I am a busy Mother and had no idea the payment didn't go through until my bank sent me a notice in the mail. Penn Foster sent 1 email stating they received my payment and a 2nd email after I had been charged the extra $20 saying that they didn't actually receive my payment. The head supervisor woman who runs the school didn't care and offered no aplogy for the drastic action taken by the school. It has been another week now and I STILL have not received my materials and the additional $20 fee never got removed, the supervisor refused to do this simple thing. You're better off using a regular school that offers online courses and you can receive transferable credits. I read from previos students that Penn Foster's credits only transfer in PA!

Started out ok...thought their study materials were a little under par...not textbooks mind you...but their version of a textbooklet...had to cancel after a year due to poor health...was promised a reimbursement for overpaid tuition...there was no way I could finish so I decided this was the best thing to do...$377.50...they take the down payment immediately from your bank account and the monthly payments promptly, however it takes weeks to get reimbursed for overpayment? No sign of a reimbursement yet to my account...lawyer seems next best bet.

This online school is a rip-off. They charge you $20 additional no matter how you pay, by bank or credit card. The withdrawl system cannot even be used with a savings account and my bank's cheif officer told me this himself. They will try to charge you the full price which is $60 more.

If you want to complain and don't pay, they continue to send you 3-4 letters every week charging you more & more! They are WORSE than any insurance or doctor office bills. A $339 class could EASILY end up costing OVER $500!

Not to mention, there is no one to complain with directly besides enrollment advisors, which are basically dumb *** college kids or younger making min wage and cannot handle any complaints.

They will not send your materials on time and you will never see the materials you need if you owe them a cent, regardless that it is THEIR fault.

This has truly been a huge dissapointment and waste of a hard -working single parent's money.

Please, DO NOT USE PENN FOSTER!

Penn Foster Is the most ripp off scam Ive ever seen. False info, Never telling me that I will have to pay extra if I wanted to re take an exam. I went to the High School Program, also accusing me of Plagerism. how can a story be that if its about my life ? failing me trying to suck more money out of me to get their pockets lined whike I am here without the Diploma. I finally went to get a Ged, the best thing I ever done. I am not going to pay them what they keep asking when I have nothing to hold in my hand to begin with .The company is rude, nasty, and before they even try to help you they want to close you out and make you pay a remaining bill. rather than admit their mistakes. they prey on people like me that arent able to get out alot and get a high school but I did it. it want with them either. so be sure to ask about the extras they add on everytime you fail a section, what is most interesting is that when your papers are mailed in, they are not sent to a Teacher, they are sent out to whomever will grade them. ask them how much the books actually cost them to ship? and the worth of the books as well? it will not even come close to what they charge you. the books arent worth the paper its writeen on.by the way before I go, if you read this and are a Penn Foster Flunkie, you need not speak your mind. we know who you are, and YOU dont matter., honey.

I filed a grievance against a student who was proven to NOT be honestly doing his own school work and submitting it as his. I proved (by lawsuit, in a court of law in MO that this student's mother was doing his homework (online) for him while he was at work - can't be in two places at the same time) and yet this school allows this student to remain in school and now I have learned he is about to graduate. This is highly unethical and certainly unprofessional. They allow cheaters and liars to graduate and use their school's reputation to further their own interests. This school apparently only cares about the money, not the ability of their students to perform their duties when working. The veterinarians need to be informed to be wary of the graduates of the Vet tech programs (how many others also?) of this school.

I was ripped of by penn foster, if you know or are a military member or family member email me at [protected]@ymail.com and tell me your story I am putting together a letter including all the military families and soldiers that penn foster has ripped off and I am going to make a case until the military drops them off the MYcca accounts and cuts them off! They put things on my credit and claimed i owed charges after I had cancelled the account 3 years before! So as i said if you have a complaint send it to me.

Penn Foster - Initial studies for a non-accredited program had nothing to do for what I signed up for, supplies not delivered and when I fortunate enough to take an exam that was handed in it took more than 4 weeks to be graded. My SS# was also listed under someone else who had used Penn Foster. I have 4 valid complaints that Penn Foster needed to rectify. Several phone calls to Penn Foster did not produce favorable results so I informed them of my cancellation and the reiterated the above. Mary from Penn Foster confirmed my cancellation and I followed up with a letter to them. I did not even ask for a refund, it was not worth the argument.

Not long after my cancellation...the 1st month I did not pay them anymore money. Harassing phone calls started, robot messages several times a day and then they attacked my credit report.

I am in the process of reporting all of this to the Federal trade Commission and my states Attorney General..has anyone else had a similar experience?

I started taking penn fosters medical billing and coding class a few months ago. It started out fine, then when I started the english part I found alot of wrong information and alot of things were being repeated over and over. When I moved onto the internet and micrsoft word and excel part, there was alot of missing information. I have told them I wanted to withdraw from their school and that if they try to take any payments from my bank account they can talk to my lawyer. Now they are calling my house everyday. Today there were 2 calls less than 5 minutes apart. The first time they hung up when my answering machine picked up, then they called back and let a message saying to call them so they can talk about my course. I sent them a letter and an email stating that I was withdrawing from their school.
My biggest compplaint is when you read all of their literature about their school it says that they provide all
Textbooks, study materials and required course materials. Well, I have yet to receive a single textbook. All I have received are study guides and 1 cd for the class. How are you supposed to learn everything you need to about medical terminology, anatomy, or anything else when you don't have textbooks to give you the information you need.
I have paid them almost $300, and that's all they are getting from me.