PeoplePerHour
Reviews and Complaints

my account was restricted i used a payment method before but now i want to use my card for payment method please have look on my account i have my active clients and have a discussion on projects with them please check again y account i also have a good satisfaction rate my clients are so happy with me i want to continue my self in people per hour so please activate my account
thankks

I have made an offer on peopleperhour pafe for an app for a charity organizations. I gave as much details of what I needed as possible. I received few offers fro developers, with one in particular who was insisting that he knows exactly what I need and how to do it. His profile name is Ajay but he gave me the name Pitu when he contacted me. He started by asking for the upfront payment which I quickly transferred to his account. He then took sometime before he provided with a poor quality beta app. The work he did was lacking a lot and I had to ask him to do what I requested first time. He submitted an Android app that lacked a lot of what I requested and before he work on the ios version, he asked for the rest of the money. I made a mistake by transferring the money before he even starts with the ios app. He then started the ios app and left it during the process because apply found that the app lacked in functionality, which proves that he didn't do what I requested in the first place.

My proof is the first job request to which Ajay/Pitu agreed to and compare that with the terrible status of the work he left for me. I have nicely asked mr Ajay to finish the job as agreed, but due to greed he refused hoping that I will offer him more money.

I hope my complainant get some attention from peopeperhour who provide a platform for people like Ajay to make money from providing real job.

I cannot login to actually change the settings. When I try to login it does not accept the password. When I try to change the password it does not allow me informing me that "Error Your IP address or email is Banned. Please contact for support". When I try to access helpdesk it asks me to login first...

I receive like 2 emails a day from these [censored]. It mounts up to enormous ammount after a month or two.

How can I stop this crap?!

This complaint is regarding Umer A. (advertised as a Photoshop artist). Please read through my workstream conversation. I am not happy with the quality of work - 2 requests have been made - on both occasions the quality of work is very poor despite the fact that I have been very clear on what I would like. If it was something Umer could not deliver she should not have accepted the work.

What was to be $35 for the work Umer has now messaged me to say the work is $70. She tells me I have deposited $35 twice.

I am not happy with the work at all - these images I have requested are to be published in a children's book - the artwork is very messy and grainy.

Could you please advise me on my customer rights and people per hour rules regarding this matter.

Can the people per hour complaints department access my chat and the artwork in questions, please.

I look forward to hearing from you.

Kind regards,
Ajinder

Hi there,

I have submitted countless request for refund. This business is unprofessional unethical and really really below standard for a customer service based business model.

How dare you paid the seller without my job being completed, or upto the mark its still under review and without my knowledge when i already have two dispute pending. What kind of ethical and moral grounds or values do you guys hold. Disguised under your T&C of third review, you guys cannot count it is the third review. Apart from extremely unprofessional manners of your seller that that I have to put up with I lose money too.
I am requesting my entire money back on this job. And I wont rest until i get it. I have just written to your CEO and I have contacted everyone on google who has placed a bad review for PPH .. I am film maker here I am very soon going to make a clip/ video of all the unhappy customers and upload in every social media i can. I am over business who think they are bigger than their customers . especially if they are unethical.

I hired this person called Ammad Z. calls herself o be professional resume write. Extremely unprofessional, very very hard to communicate with, is so defensive will almost swear and attack you. Zero sense of courtesy or professionalism. My resume was someones else's COPY PASTED ! When i complaint PPH advised the refuse is done so refused to refund my money.

I have used pph for years but have always had issues with payments there payment gateway is terrible I have recently had money taken but not added to account and no way to get them to sort or they don't reply.

Also a few freelancers have had to refund me as they couldn't do o job but I then get a currency conversion fee taken off so I loose money each time even though not my fault and it's supposed to be in escrow so it shouldn't be converted till jobs done for things like this, plus they charge there fee, very very poor customer support to say they've have any very had to communicate with them and definitely ripping buyers and sellers off as sellers are charge 20% before they get there money and buyers charges fees when money taken and never returned and to remove money they charge you plus to get refund has taken up to 5 working days at there descression - think going to take court action to recover money and report to trading standards and office of fair trading and action fraud in the uk as it's ripping all off

If you use this service be prepared to pay more than they ask in their ads. For what? For absolutely everything you do using their website. Literally for every single move you make.
I know, it's terrible, but they don't really care.
Moreover, like other people said, don't give them your personal information. They will sell it to rubbish services and soon you will get bombarded with different emails and call.

You're warned.

They look very suspicious to me because they want too much. They requested my personal information. I am not going to provide it.
All they have is my number and I started to get calls from unknown numbers. I am sure my number was sold to different agencies. They call me and offer their service. Ya know, that's very irritating and brings me nothing but anger.

This individual was supposed to create a new theme for our shopify site, not only has he not done that but he has gone awol and will not respond to any messages. He has deleted all of our products and we find ourselves at a loss as to what to do next. Our site is completely ruined. What can you do to make this person rectify his mistakes or revert the shopify site back to its original form.

Thank you

Hi

Suddenly my account has been deactivated by people per hour and they don't inform me as well. There are some funds in my account as well as project running in that account and they said that because there is some with my name is already exist so that i can not access my account. I dont know about other account.

If so then why they approve my account and profile and all that changes i have made to the profile at that time they should inform me that this is not valid.

Also i have send verification document for identification still they said they have permanently deactivated my account and i can not able to access any fund.

Please help me in this matter.

Thank you.

the talent here for me is tremendous though the companies business practice and customer service is not the best.

Fees and billing problems are a current problem and we've spent thousands.

If you can write a scope document and manage work expectations my experience is that the workers are good.

The company is now making me question how we continue to support.

I had nothing but trouble with this Peopleperhour! And the worst part was that Peopleperhour actually didn't care about anything, and when I was in a difficult situation and asked them for help they did absolutely nothing. They said if I wasn't satisfied with freelancer's work I had to discuss that with him. They literally said that helping me wasn't their responsibility.
I was never treated so terribly and consider that one of the worst service I've ever had.
I will never use Peopleperhour again, because there is no service and zero respect. Avoid dealing with them.

Unfortunately, since this buyer Jessica Walsh refuses to release a deposit for an invoice that was sent on March 2nd. Even after constant reminding and verbal promises that she is "on it" the deposit has not been released, and I have not been paid. On to of that, she still asked me to do perform another task (via Skype). Jessica, I'm not sure what happened since the first few tasks but I don't work for free and PPH doesn't pay until you release the deposits. I'm pretty sure you know this, as you explained it to me in the very beginning when I asked about invoicing after the first task. I'm disappointed to say that it looks like I have been screwed over.

Nimmi 9 is the seller - seriously stay away if you are seeking help with developing your Wordpress site. No idea what this seller is like at more basic jobs... PPH rate this seller a cert 2 even though I appear to be the first customer and 0 reviews. Now seller has to approve my refund even though she's done zero work on my job and the deadline is passed. I raised a refund request three days ago and PPH said if she didn't complete the job I get a refund. Now I have to waste who knows how much time trying to get a refund from PPH.

How this exchange ended probably best sums up my stressful dealing with the seller on PPH:

Hi Nimmi, sorry to say that this job is finished.

I think you are a scam. Please approve the refund of my money as you agreed to do this afternoon before changing your mind again.

I have reported you to PPH on your profile and through the customer service portal.

You have wasted a huge amount of my time. After over 65 messages with you over 7 days you have done nothing on my project. You promised the whole job would be done in 7 days but you don't even have a single sample to show me.

Please don't bother contacting me again.

UPDATE: After 2 days of emails I finally got the money put back into my PPH account, to use with another seller. But they charged me a 10% cancellation fee. Checked their policy - says they charge fee even if seller doesn't do any work or respond to your e-mails. How is this even legal that you have to pay a fee to a company who you paid upfront to not get any service at all from. So I got a total headache, wasted literally hours with scam seller/terrible customer service centre, and lost a deposit. Now I have to start all over again with another seller. Wouldn't even bother if they weren't holding my money. My advice - never get a big job done here unless the seller has a load of reviews and 100% 5-cert rating. I personally wouldn't even risk it then. I might use a high rated seller for a very small job, but that's about it. But seeing as they send constant spam I would deactivate my account and start again when I needed something done. Hopefully the next seller will give me a better experience.

Message to all of the victims of PeoplePerHour SCAM!
My name is Didier Dutilleux and lately I have being victim of the PeoplePerHour Professional White Collar Criminals and I was SCAMMED!

All detail of mention PeoplePerHour SCAM you can read here:
http://sourcing4-you.com/internet-scam-everywhere-pph-peopleperhour-too/

SCAMMERS like PeoplePerHour must be stopped what is not so easy and cost money for each single victim!

There is a solution…”l’union fait la force” is a French very common sentence what means in English “Unity Makes Strength” so for all victims of PeoplePerHour SCAMS that is what me must do!

First I will try to reach-out to all past victims of whatever PeoplePerHour SCAM, that as Freelancer of PPH or as User of Freelancers of PPH!

To reaching all of the victims of whatever PeoplePerHour SCAM, I will contact and register all forums relates with “Online business” and inform them of my case!.

I will ask to all past victims wherever in the world and for whatever PeoplePerHour SCAM, that they confirm they SCAM experience with PeoplePerHour by leaving a short description as comment on the website http://sourcing4-you.com/internet-scam-everywhere-pph-peopleperhour-too/

If in the next months say till end 2016 we can reach +100 different PeoplePerHour SCAM cases, I intent to go further and see to stop them legally!

So to all the victims, we will not make the internet from tomorrow better by letting Professionals Whit Collar Criminals like PeoplePerHour continue what they doing now!

So let’s put our heads together and following “Unity Makes Strength” and STOP PeoplePerHour SCAM!

Make Up on today, Tuesday, November 22, 2016
Didier Dutilleux

people per hour is filled with criminal freelancers. 80% of profiles are fake. They lie say they can do a job dissapear. You loose 20% in fees 1 week of time. Fake profiles use ip addresses from phillipines like kevin gray who claims to own alphabet digital. They all rebuttal the same and know the rules and use the same language. Its a platform that robs people! i have wasted 4 months and over 2000$ and not a complete website lost over 300$ in refund fees weeks and days to wait for refunds. They defend scammers and people who dont deliver jobs they respond on forums with fake profiles on their platform as though its randomn people they create fake profiles to blackmail people. Once a person suggested an hourlie i refused and wanted to blackmail me to write an article on my company or else i had to pay them 70$ for a press release i never asked for. Three freelancers hacked my website and where paid in full for incomplete jobs. This platform lives off fake profiles, disputes and does not care to have good credible professionals or a good reputation they just want money ! run away guys stay as far as possible away from this platform the freelancers and the platform will rob you dry till the last possible way they can !

I want to complaint about website PeoplePerHour.com. I don’t know how do they work but it is illegal! I hired some 3-4 people who stated that they are freelancers; however, I didn’t get finished work from them. They sent me only half but took money up front. I think this site is in deal.