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Zipper broke. No refunds. No repair
I purchased a dog stroller 2 months ago. I use it on the weekends. To fold the stroller downwards, the zipper must be used each time. This wears & tears the zipper. After 2 months the entire zipper is off. The company has a 30 day manufacture warranty for replacing the stroller. No repairs or parts replacements are optional either. I am stuck with a $100. stroller used a hand full of times now.
Read full review of Pet Gear and 5 commentsIs Pet Gear legit?
Pet Gear earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Pet Gear. The company provides a physical address, phone number, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Petgearinc.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Petgearinc.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Petgearinc.com you are considering visiting, which is associated with Pet Gear, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Petgearinc.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- No reviews for petgearinc.com on popular sites. Be cautious and do additional research. Look for information about the Pet Gear and be careful with personal information or transactions.
- Petgearinc.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The petgearinc.com may offer a niche product or service that is only of interest to a smaller audience.
- Pet Gear protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
Overview of Pet Gear complaint handling
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Pet Gear contacts
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Pet Gear phone numbers+1 (877) 752-9123+1 (877) 752-9123Click up if you have successfully reached Pet Gear by calling +1 (877) 752-9123 phone number 0 0 users reported that they have successfully reached Pet Gear by calling +1 (877) 752-9123 phone number Click down if you have UNsuccessfully reached Pet Gear by calling +1 (877) 752-9123 phone number 0 0 users reported that they have UNsuccessfully reached Pet Gear by calling +1 (877) 752-9123 phone number
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Pet Gear emailscustomerservice@petgearinc.com100%Confidence score: 100%Support
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Pet Gear address192 Sheldon Ave., West Rutland, Vermont, 05777-9615, United States
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Pet Gear social media
Recent comments about Pet Gear company
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