Outdoor Dog Supply
reviews and complaints

Outdoor Dog Supply is a company that truly stands out in the world of online dog supplies. As William Thomas from Sumter, SC noted in his review, the catalog that was included with his recent dog lead purchase was a thoughtful touch that immediately made him want to do business with the company. It's clear that Outdoor Dog Supply is a company that values their customers and appreciates their business, which is always a great first impression to leave on new customers.

But it doesn't stop there. As William notes, the website is also incredibly detailed and informative, with descriptions and specifications for all of their products. This is a huge selling point for many customers, as it can be frustrating to try and navigate an online store that doesn't provide the necessary information to make an informed purchase decision. Outdoor Dog Supply clearly understands this, and goes the extra mile to make sure their customers are fully informed before they make a purchase.

This commitment to customer service doesn't end there, either. The team at Outdoor Dog Supply is known for their expertise in the world of sporting dog equipment, and they are always happy to provide advice and guidance to customers who are looking for specific products or who are unsure about which product will best fit their needs. When you shop with Outdoor Dog Supply, you aren't just getting a product - you're getting a helpful and knowledgeable team of experts who are dedicated to making sure you and your dog are getting exactly what you need.

Overall, it's clear that Outdoor Dog Supply is a company that truly values its customers and is committed to providing top-quality products and customer service. Whether you're an experienced dog owner or a new pet parent, you can trust Outdoor Dog Supply to provide the support and guidance you need to make informed decisions about your pet's equipment needs.

I recently had the opportunity to try out Outdoor Dog Supply's website (outdoordogsupply.com) and I have to say, I'm absolutely thrilled with it! Initially, I had been considering purchasing a different product which seemed promising, but thanks to the plethora of customer reviews available on the website, I was able to make an informed decision and opted instead for the product that consistently received rave reviews from other dog owners.

As a dog owner with multiple Labrador Retrievers, I can attest to the difficulties that come with trying to keep these playful pups contained within a designated area. However, the product from Outdoor Dog Supply that I ultimately purchased has proven to be an absolute game-changer. Even our most rambunctious male lab has been kept within bounds with minimal effort. During the day, it's usually a breeze to keep an eye on them, but at night, our male tends to get restless and will sometimes attempt to venture off. Fortunately, the special compass function on the product makes it easy for me to track him down by keeping an eye on the direction he's headed. Whether he's running or sitting, the product is able to pick up on his movements, which is incredibly helpful.

Additionally, the collar lights make it even easier for me to locate him in the dark, and because he knows that if I catch sight of those lights it's "game over," he's less inclined to try and sneak away. Overall, I'm extremely pleased with Outdoor Dog Supply and highly recommend it to other dog owners looking for a reliable and effective way to keep their pets safe and contained.

I recently had the pleasure of checking out Outdoordogsupply.com and was pleased with the variety of products available at affordable prices. However, there was one little hiccup that could be improved upon - the website speed. Even with the fastest internet available at my home, the site seemed to be dragging along which can be a frustrating experience. Additionally, when I added an item to my cart and wanted to continue shopping, the system took me back to the item I had just added which was a bit repetitive. Furthermore, if I hit the back button on my browser it would take me to the top of the page instead of where I had left off which made it challenging to get to where I wanted to go. Overall, this wasn't the end of the world, but it did make me hesitant about adding anything to my cart until I had finished browsing all the products I wanted to review. It's worth mentioning that this hassle could potentially cost the company some extra sales, as I can imagine others might experience this frustration as well. But nonetheless, I still enjoyed my experience shopping with Outdoordogsupply.com and appreciate the variety of products offered at affordable prices.

As a devoted dog owner, I know how important it is to have the right tools and equipment to keep our furry friends happy and healthy. Recently, as I was preparing to leave on a vacation, my mini educator suddenly stopped working, leaving me in a bind. While I scoured local stores, unfortunately, this essential item was out of stock. In a panic, I turned to Outdoor Dog Supply for a solution.

Honestly, I was skeptical that I would receive my order in time for my trip, especially considering that I live in Puerto Rico. With the aforementioned reputation for delayed shipments and exorbitant shipping fees from online sellers, my expectations were not high. However, I was pleasantly surprised to find that Outdoor Dog Supply charged the same for shipping as they would have if I were located on mainland USA. The item arrived at my doorstep even earlier than expected, allowing me to play off-leash with my pup and truly relax on my vacation.

Overall, I was thrilled with my experience with Outdoor Dog Supply. Their reasonable shipping fees, prompt delivery, and customer-centric approach truly sets them apart in the crowded market of dog supply retailers. If you're in need of high-quality, reliable products for your furry friend, I highly recommend giving them a shot. Thanks, Outdoor Dog Supply, for taking such good care of us!

Recently, I had an amazing experience with Outdoor Dog Supply (outdoordogsupply.com) when I ordered a waterproof reflective collar and leash set for my beloved furry friend. What caught me off guard was just how fast my order arrived at my doorstep. I had placed my order on a Friday afternoon and received it within the week. Talk about efficient service!

The purchase experience has been wonderful thus far because of their exceptional customer service. They are attentive and quick to respond to any queries I had about my order. I was pleasantly surprised by the high-quality materials used for the collar. I've taken my dog on multiple trips to the pond with the collar on, and it still looks as new as the day I received it. The impressive durability of the collar is definitely something to praise. Fabric collars can't even compete.

I was thrilled to know that the set came with a free brass nameplate. It's an added bonus to the excellent collar and leash set as I no longer have to deal with ID tags tangling in my Golden retriever's hair or to the clinking noise from the leash hook. It's these small details that truly set Outdoor Dog Supply apart.

I am so impressed with this purchase that I'm looking to get another collar and leash set for my other furry companion. It's no wonder Outdoor Dog Supply is a popular choice amongst pet owners who want only the best for their pets. Their products are top-notch, and the service is exemplary. I would highly recommend them to anyone in the market for a durable and top-quality collar and leash set, with excellent customer service to boot!

I am absolutely thrilled to have discovered Outdoor Dog Supply! As a dog hunter and enthusiast, I've always purchased my supplies from my usual supplier, but after witnessing the incredible generosity of Outdoor Dog Supply over the years, I am more than happy to switch my business to them. I've had the pleasure of attending countless field trials, youth hunts and benefit hunts where Outdoor Dog Supply has donated an array of items for a good cause. It really warms my heart seeing a company with such a giving spirit and an undeniable passion for supporting houndsmen.

One aspect that really stands out for me is their unwavering support despite being located 2 states away. Outdoor Dog Supply still goes above and beyond to support local groups and hunts in our community. It truly shows that they genuinely care about the community they serve, and they're willing to go the extra mile to make a difference.

I deeply appreciate the donations that Outdoor Dog Supply has made over the years, and I am excited to purchase my future hound supplies from such an incredible company that truly gives back to the community. I believe that supporting businesses that have a heart for charitable giving and support is crucial and it's something I am extremely passionate about. With Outdoor Dog Supply, I can rest assured that my purchases are not only benefiting my dogs but also making a difference in the community. Thank you Outdoor Dog Supply for all that you do!

I recently came across Outdoor Dog Supply (outdoordogsupply.com) and I must say that I am extremely pleased with their products. My little Basset hound rescue dog had been giving me quite a bit of trouble with her collars constantly slipping out. I had tried several other brands but none seemed to work as well as this one. The brass name plate that comes with it was an absolute game-changer. It is such a relief not having to constantly worry about the tag falling off or getting lost. I also had a major scare when my big dog's tags kept getting stuck in the air vents while he would lay on them to keep cool. This collar with the flat brass name tag solved all those problems. It's nice to have a sturdy collar that fits her perfectly.

The customer service provided by Outdoor Dog Supply was also phenomenal. They were extremely helpful in selecting the right collar size and even offered a variety of customization options. They have an extensive collection of high-quality products to choose from and I was impressed with the variety of styles and colors. The website was easy to navigate and the payment process was smooth.

Overall, I highly recommend Outdoor Dog Supply for all of your dog accessory needs. Not only do their products solve practical problems, but they also come in a variety of eye-catching styles to suit everyone's taste. Thank you, Outdoor Dog Supply, for providing such a great service to our furry friends.

As a responsible pet owner, I always strive to provide the best possible care to my furry friends. In doing so, I recently came across Outdoor Dog Supply (outdoordogsupply.com) which offers a wide range of high-quality collars. With the advantage of Apple Pay being available as an option on their website, I was excited to place an order. However, I encountered an issue and was unable to complete the transaction successfully. Upon contacting their customer service team, I was promised a call back which unfortunately never materialized.

I later attempted to process the order again, only to find that the Apple Pay option had been removed. I decided to use PayPal instead, and fortunately, it worked smoothly. However, when I attempted to create an account for future purchases, I ran into another hurdle. Despite the mandatory requirement of entering a password, I was unable to do so due to some technical glitch. This left me disappointed as I was keen to have a hassle-free shopping experience.

Despite these issues, I must commend the quality of collars offered by Outdoor Dog Supply. Their products are top-notch and I'm eagerly looking forward to seeing my new collar. That said, I do hope they address the technical glitches on their website along with the lack of follow up by customer service. As a loyal customer, I'd be more than willing to rate their service more highly if these issues are resolved. Overall, Outdoor Dog Supply is a great website in terms of the quality of their products, but they need to sharpen up their customer service and website functionality to truly shine.

As a dog owner and lover, I cannot emphasize enough how important it is to equip your furry companion with the right gear and accessories. That's why I am thrilled to share my glowing experience with Outdoor Dog Supply, a must-visit online store for all your dog-related needs.

I have had the pleasure of purchasing reflective collars with name plates twice from Outdoor Dog Supply, and I am beyond impressed with the quality and durability of their products. The name plates, in particular, are exceptional as they show no signs of fading even after a year of rigorous use. I appreciate how much thought and effort goes into designing their products to ensure they will last a lifetime, making them an excellent investment for any pet owner.

Moreover, the reflective collars are a game-changer when it comes to ensuring your dog's safety in low-light conditions. They light up like a charm when exposed to a flashlight, so you never have to worry about losing sight of your beloved pet during night walks or outdoor adventures. This feature alone speaks volumes about the level of craftsmanship and functionality that Outdoor Dog Supply puts into each product.

When I upgraded to a new remote training system, I had to replace my old reflective collars with new ones that fit the new system. I reached out to Outdoor Dog Supply's customer service team twice to inquire about the different sizes available, and I was blown away by their knowledge, expertise, and exceptional customer service. They went above and beyond to provide me with all the information I needed to make an informed decision, and I couldn't be happier with the outcome.

What sets Outdoor Dog Supply apart from other brands in the market is not only their products but their prices as well. Their prices are unmatched, which is impressive considering the superior quality and reliability they offer. As a budget-conscious pet parent, I am grateful for their reasonable prices that don't compromise on quality or value.

In conclusion, if you're looking for top-quality reflective collars with name plates or any other pet-related products, Outdoor Dog Supply is the go-to destination. With their exceptional customer service, unbeatable prices, and commitment to quality, you won't find a better brand for your furry friend's needs. I highly recommend them to anyone looking for the best dog accessories in the market.

Recently, I attempted to order a battery from Outdoor Dog Supply's website and had a rather frustrating experience. Initially, I called their customer service line to place an order and was met with a less than helpful response. The representative I spoke with insisted on taking down my full name and informed me that someone would be calling me back to place my order. I simply wanted to order a battery and requested to speak with a sales representative, but was informed that the person I was speaking with was simply an answering service and could not help me any further.

After realizing that I was not getting anywhere with the customer service line, I decided to try searching for the item myself on the Outdoor Dog Supply website. Unfortunately, I ran into another hurdle when I tried to find the battery by searching for its item number from a previous order. The website showed no matches for that specific product, leaving me to navigate through their categories without any guidance. Eventually, I found the battery I needed at the very last page of the dog collar supplies, despite the fact that my search term of "6 volt lithium" did not yield any relevant results.

Overall, my experience with Outdoor Dog Supply was less than ideal and could have been improved with better customer service training and an easier-to-navigate website. I would encourage the company to put themselves in the shoes of their customers and try to understand the issues they may face when searching for products or placing orders. It is crucial for businesses to recognize areas for improvement and address them promptly in order to retain customers and keep them satisfied with their services.

As a human being, I recently visited Outdoor Dog Supply's website hoping to find quality products for my furry companion. However, I must admit that my shopping experience wasn't entirely flawless. One issue that I encountered was that the website would constantly redirect me to the bottom menu every time a new product's picture loaded. I found this to be rather frustrating, as it disrupted my browsing experience. Additionally, I had put several items in my cart, only to find that my entire cart had disappeared. This was not only inconvenient but also caused me to accidentally double the amount of items that I needed in my cart.

Despite these issues, I must say that I cannot fully judge Outdoor Dog Supply until I've tried their products. While their prices were competitive, I put much value into quality and customer service. I hope that their products are as good as their prices, and their customer service is exceptional. I would be delighted to re-visit their site and to give their products a try in the future, as I am always looking for new and reliable resources to care for my beloved pet.

Dear Outdoor Dog Supply team,

I am writing to express my sincere disappointment with the recent changes to your nameplates. My furry friend has been using your nameplates for quite some time now, and we were always satisfied with the quality and design.

However, in the last few months, we have noticed a significant change in the way the nameplates are made. Previously, the nameplates were stamped, which we loved, but now they appear to be raised.

Additionally, we used to receive .99 cent additional tags with our orders, which were incredibly helpful as we have multiple dogs with different tags. Unfortunately, we have not received these additional tags with our recent orders, which is a major inconvenience.

As a loyal customer, I would greatly appreciate it if you could bring back the old stamped nameplates and provide the .99 cent additional tags as you used to. If not, we will have no choice but to go elsewhere in search of a similar product that meets our needs.

In spite of this, I would like to thank you for providing a platform for us to purchase high-quality dog supplies and accessories. I hope that you will take our feedback into consideration and work towards improving your product offerings.

Sincerely,
[Your Name]

As a dog owner, I am always on the lookout for the best products for my furry friend. When a friend recommended Outdoor Dog Supply and their website outdoordogsupply.com, I decided to give them a try. Although I was unfamiliar with this company and their products, their website was easy to navigate and browse.

As I perused their selection of collars and other accessories, I would have appreciated more detailed descriptions of the various features, such as safety, durability, and materials used. However, I was still intrigued by the unique designs and patterns available, and I ultimately decided to place an order.

Upon receiving the order, I was pleased with the quality and craftsmanship of the product. The collar was durable and resistant to wear and tear, which is important for an active dog like mine. The collar also featured a unique safety feature that gave me peace of mind when walking my dog in busy areas.

Overall, I was impressed with Outdoor Dog Supply's products and would definitely consider ordering from them again in the future. If you're in the market for high-quality dog accessories, I highly recommend Outdoor Dog Supply. Thank you for providing such a great product!

As a pet owner, it's important to have the right tools for your furry friend. That's why I turned to Outdoor Dog Supply and purchased a Garmin Bark Limiter. However, my experience with this product did not turn out as I hoped. When my dog started to bark, the collar went off non-stop and I immediately noticed something burning. I quickly removed the collar and discovered a strong scent of burnt hair and flesh on my beloved companion's neck.

This was a terrifying experience for both myself and my dog, and it's clear that the Bark Limiter is dangerously defective. I had hoped to find a solution for my dog's barking needs that was safe and free of harm. Unfortunately, this product from Outdoor Dog Supply failed to deliver on that promise.

While I commend Outdoor Dog Supply for offering a wide range of products for pet owners, I cannot in good conscious recommend the Garmin Bark Limiter to anyone looking for a reliable bark collar. It's simply too risky and poses a potential threat to the safety and well-being of our furry friends. I will be returning this product and will continue my search for a harm-free solution that will give me peace of mind when it comes to my dog's vocalizations.

Despite the slight challenge I faced during my purchase experience on outdoordogsupply.com, I must say that I'm quite impressed with what this company has to offer. This online pet store is a must-visit destination for all dog owners looking to purchase high-quality dog supplies at competitive prices.

When I initially navigated the site, I was so excited to see a wide range of dog products such as dog collars, leashes, GPS tracking systems, training equipment, and more. I was particularly interested in purchasing collars for my furry friends, and I must say that Outdoor Dog Supply has got some of the best dog collars in the market.

However, I encountered a slight problem while trying to choose the right collar for my two dogs. I had initially selected a collar for one of them and typed in the tag details. When I tried to add another collar of the same type, I encountered some difficulty as it kept trying to use the old collar color and add a new color option. I had to make multiple attempts to get the right color, tag information, and delete the duplicate.

Despite my minor setback, I found the checkout process to be seamless and user-friendly. I loved the fact that they offer free shipping on orders over $49, which is a very good deal, especially when purchasing multiple items.

One thing that stood out for me about Outdoor Dog Supply is their commitment to customer satisfaction. They seem to understand the needs of pet owners and have gone to great lengths to ensure that their products meet and exceed these needs.

Overall, I would highly recommend this online pet store to all dog owners out there. They have a vast selection of dog products, and their prices are very reasonable. I'm already planning on making another purchase soon.

As a fellow dog owner, I was excited to come across outdoordogsupply.com as a potential provider for my furry companion's needs. Upon receiving the dog tag however, I was a bit disappointed to find that the last digit of my phone number was missing, which could have posed a potential issue if my dog were ever lost. Despite this minor flaw, I must say that the overall quality of the dog tag was impressive. The tag was sturdy and clearly legible, exuding a sense of durability. I appreciate that this company is committed to providing high-quality products to its customers, which is evident through their attention to detail and craftsmanship. While the issue with my tag was admittedly a bit frustrating, I put in a request for a replacement and I sincerely hope that the issue will be resolved efficiently. Overall, despite the minor hiccup, I am pleased with my experience with Outdoor Dog Supply and would recommend this company to others in search of quality dog products.

As a customer who just placed an order with Outdoor Dog Supply, I can't quite answer whether I would recommend them to others at this point. However, I can provide my initial impressions and expectations regarding their shopping experience.

First and foremost, I am looking forward to receiving my order on time and without any damage. As I eagerly anticipate its arrival, I am optimistic that Outdoor Dog Supply will fulfill this expectation. Moreover, I assume that the product will be in good shape and meet my standards. These factors will undoubtedly play a significant role in determining if I have a positive shopping experience with them.

However, it stands to reason that I would not feel comfortable recommending their site or shopping experience to others until I have had the chance to experience it firsthand. Even if I receive my order on time and in good shape, there could be other factors to consider, such as customer service, return policies, and overall value. That being said, I remain optimistic and believe that Outdoor Dog Supply will do their best to provide a positive shopping experience for me and all their customers.

Overall, while I cannot definitively recommend Outdoor Dog Supply at this time, I am looking forward to receiving my order and experiencing the rest of the shopping process. Only then will I be able to provide a full assessment of their site and their customer experience.

As an avid hobbyist and first-time cutting board craftsman, I recently placed an order for two brass name plates from Outdoor Dog Supply to attach to the side of my homemade wood cutting board. While the price was certainly reasonable, I must admit that I was disappointed with the end result. Unfortunately, the text printed on the plates was not aligned in a straight line as showcased in the samples on the website. I was expecting the product to live up to the images I had seen online, but alas, this was not the case. I have attached a picture for reference so that others may see the discrepancy.

Though I was initially disappointed with the outcome, I do appreciate the affordable pricing offered by Outdoor Dog Supply. However, I would urge the website administrators to consider updating the product images to better reflect the final product. As a customer, I think it's crucial to have an accurate representation of the items being sold to manage expectations and avoid any disappointment. Overall, while Outdoor Dog Supply is certainly a trusted and reputable retailer, my personal experience could have been better.

I have recently had an experience with Outdoor Dog Supply, and unfortunately it was not a positive one. Initially I was excited to purchase an item from the company, and felt confident in my choice due to the clear information and products displayed on their website. However, upon receiving my order I found that I had been sent the wrong item entirely. Naturally, I was disappointed, but remained hopeful that the situation could be easily remedied.

I quickly turned to their website to review their return policy, and upon reading it over carefully, I could not see anything mentioned about a fee for an exchange. So, I immediately proceeded to mail the incorrect item back to Outdoor Dog Supply in hopes of receiving the correct one in return. However, to my dismay, I received a phone call from one of their representatives indicating that I would have to pay an additional $5 to exchange the item. I was very surprised by this, given that I had already paid for the shipping back to the company, and because there was no indication on the website that such a fee would be applicable.

To add to my confusion, the prices that the representative mentioned to me over the phone did not match up with the prices listed on their website. This was very concerning, as it cast doubt on the accuracy of their website and pricing information. This experience left me feeling frustrated and disappointed with Outdoor Dog Supply, and has made me hesitant to purchase from them again in the future.

Overall, while I appreciate the quality of their products and the general ease of use of their website, I cannot recommend them due to my negative experience with their exchange process and pricing discrepancies. As a consumer, I value transparency and honesty from the companies I choose to do business with, and unfortunately Outdoor Dog Supply fell short in these areas.

I recently had a rather disappointing experience with Outdoor Dog Supply (outdoordogsupply.com). In mid-August of 2021, I placed an order for a collar. However, after sending an email to the company inquiring about my order, there was no response. To my dismay, by September, I still had not received my purchase.

I decided to give them a call during the first weekend of September to see what was going on. A representative informed me that someone would get back to me soon. Unfortunately, I never received a follow-up call or email.

After a week of waiting in vain, I reached out to them again. This time they informed me that my collar had been lost in transit and assured me that a new one would be sent out shortly. However, my frustrations only grew when I received a call shortly thereafter notifying me that the collar I ordered was on backorder.

I decided enough was enough and requested a refund. To my great disappointment, the person on the other end of the line was incredibly rude and hung up on me. I've never had such a terrible experience with an online retailer before, and I would hesitate to shop with this particular company ever again.