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CB Consumer Electronics Philips razor s9031
Philips

Philips review: razor s9031

U
Author of the review
3:15 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Before my shoulder surgery on August 01, 2019 I decided to buy an electric razor. In July.
Unfortunately these days one of the blades and the sealing ring came loose. I checked the attached service stations and elected Electro Barak, Ramat Gan. When I contacted them, Danny told me long time no service, but he tried to assist me and returned the items to its holder. When I returned home I discovered It came out again, so I sent a message to Electra and got another service station. This time I wanted to be sure and discovered the telephone number was incorrect. Then I sent another mail and they admitted there was a mistake in the number I received and the details of the shop are correct this time with the correct number. I dialed and was told I have 30 minutes to bring the razor. as Electra only collects them on Sunday once a week. Would I have had the info from the beginning I could have saved a lot of time and aggravation. Unfortunately the lady gave wrong info and told me they did not update recently the list of service station. Misleading and wrong info. I consider this contempt. I keep phone records of the calls and emails which I can forward to you

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aggravation blades calls contempt electra electric razor electro barak emails home info items lady message mistake phone records ramat gan razor sealing ring service stations shop shoulder surgery telephone number time wrong info
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  1. Philips Contacts

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    33%
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  3. Philips emails
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    Royal Philips, Amstelplein 2, Amsterdam, 1096BC, Netherlands
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    Dec 18, 2024
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