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Before my shoulder surgery on August 01, 2019 I decided to buy an electric razor. In July.
Unfortunately these days one of the blades and the sealing ring came loose. I checked the attached service stations and elected Electro Barak, Ramat Gan. When I contacted them, Danny told me long time no service, but he tried to assist me and returned the items to its holder. When I returned home I discovered It came out again, so I sent a message to Electra and got another service station. This time I wanted to be sure and discovered the telephone number was incorrect. Then I sent another mail and they admitted there was a mistake in the number I received and the details of the shop are correct this time with the correct number. I dialed and was told I have 30 minutes to bring the razor. as Electra only collects them on Sunday once a week. Would I have had the info from the beginning I could have saved a lot of time and aggravation. Unfortunately the lady gave wrong info and told me they did not update recently the list of service station. Misleading and wrong info. I consider this contempt. I keep phone records of the calls and emails which I can forward to you
