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CB Consumer Electronics Philips Philips coffee maker
Philips

Philips review: Philips coffee maker

K
Author of the review
11:33 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

My first Philips coffee maker did not work so the company provided a UPS label to return, great! The second machine was a slight upgrade and worked for approximately 5 months before it broke, once again Philips provided a UPS label and I returned and it worked great for a few days then broke again and I returned again but this time when I received it back it didn’t work at all! I have called them so many times and they haven’t provided a solution, it doesn’t seem like they have any intention of replacing this broken coffee maker. Totally unacceptable behavior from a company this large!

Claimed loss: $325.00

Desired outcome: Refund or a brand new upgrade!!

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  1. Philips Contacts

  2. Philips phone numbers
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    33%
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