Philmoore Company
Reviews and Complaints

I contacted the property manager several times about bed bug issues. They treated my apartment once, and the pest company said they needed approval from the property manager to come back in two weeks. But I haven't seen them since. I reached out to manager Amy again after treating my apartment myself three times, expressing my frustration with the problem. She said an appointment was made, but on the scheduled day, no one showed up. I texted the manager again, informing her that no one showed, but received no response. It has been two weeks now, and I'm really frustrated with the lack of help in fixing the problem.

I'm having problems with my landlord fixin' things in my apartment, other tenants' apartments, and appliances. I've had water leakin' from my ceilin' from another apartment. I have water comin' up from the floor from upstairs bathroom to my floor up to the carpet. I've been waitin' on 'em for two weeks to come and take care of it. The dryer in our laundry room has been broke since November, still waitin' on that to be fixed. Every time there's an issue, they ignore my calls until my attorney calls, then they half do it or take their time doin' it. *** I pay my rent on time and has never been late in the three years I've been there. I don't deserve to be in these conditions. Can someone please help with my issues? There are some apartments that shouldn't even be rented due to the conditions.

I moved into this apartment in July, but my dryer still ain't fixed. I reached out to Amy from Philmoore Company and let her know about the problem. I've been texting, calling, and emailing them, but no luck. They used to respond and say they're working on it, but now they've gone silent. My dryer is still busted, and I can't use it. It's supposed to be part of my rent, and there's no community laundry room for me to use. I even asked for a discount on my September rent, but they ignored me. I don't know what else to do. I even got an appliance company involved, but Philmoore Company ain't responding to them either. I've got all the text messages saved if you wanna see.

My name is Mary and I'm requesting a refund for the payment I made to Amy on April 8 for an apartment rental. She never communicated properly about my application, acceptance, and key handover. Frustrated, I contacted the company online. Amy called, accusing me of undermining her. I needed to inform my tribe about acceptance for rental assistance. Despite sending forms to Amy, she didn't reply. Calls were unreturned until she falsely claimed to have completed and emailed the forms, and contacted my property manager regarding my deposit. I felt deceived as she began lying and ignoring me. With the move imminent and lacking paperwork, I couldn't pay the deposit. I had arranged a truck, helpers, and was ready to move, but Amy was unresponsive. On the 20th, without the deposit due to Amy's lies about the paperwork, I confronted her. She became loud, interrupting and lying directly to me, claiming she doesn't communicate.