Physicians Mutual Insurance Company
Reviews and Complaints

On November 11, I signed up for Plan G and was told the premium would hit in February 2023. I just saw my account was charged already, only a week after I signed up. The insurance agent said it was a misunderstanding. It wasn't because I addressed that specifically during her visit. I wasn't going to sign up until next year, but she (Jacklyn) assured me that the premium would hit until February 2023. This makes me so angry.

Still waiting for my policy with policy effective date after I signed up and for monthly autopay.

Please refund the autopay or send policy.

They are very hard to communicate with they are ghosting me after they took first payment.

My name is Sandra Bedwell. ph:[protected]. It was a solicitation from Physicians mutual /UHI representing themselves as AARP. I told them I was on Medicare and Medical as a low income retiree. They proceeded without my aUthority to enroll me in their program which caused me to lose my medical and Medicare's and could only see ONE doctor I had never heard of. I called numerous times to tell them to stop their fraudulent charges. during which time I broke my arm, was undergoing skin cancer removal and could not get into any of these doctors and still cannot. Including my primAry doctor of 20 plus years. Their phone number is [protected]. United health care was told by me that this would interfere with my meTer sociAl security my hiss which I desperately need. I had one pArent die from skin cancer and I take this extremely seriously as it is my second occurrence. I am asking that you call these people and tell them I would like to have this resolved as soon and will seek legal aid for what they have put me through. Thank you. Sandra Bedwell email [protected]@gmail.com. please help as soon as you can. Thank you. I do not believe this is legitimate as I am not a member of AARP the begin w I t h. again a in I never agreed to this and I am in dire need of help. please call or contact these people.

I have been getting phone calls from these people for years and for years I have asked them to quit calling. I also receive their mail and have sent it back requesting that they discontinue this and all to no avail.
I recently called them again and the lady said she would take care of it.
She did.
I am now getting three to five phone calls from them daily
These idiots do not seem to understand that this behavior is NOT endearing or that the potential customers that they continually harass and mistreat will NEVER EVER do business with them or recommend them to anyone, period. They do not care and I feel very sorry for anyone who uses them. It seems to me to be trouble in the making. Beware

I am 29 years old and will be 30 in 2 weeks. My grandmother took out a policy on me when I was born and has paid into it on time every due date. Now that she has passed they won't allow the beneficiary to change which somewhat forces me to cash this policy out. They just informed me that I would only receive $120. This company should be shut down because for years they have taken my grandmother's money and now have the nerve to tell me that my cash out would be only the amount of 1 of her payments. I wish before she died someone would have warned her of this scam so she could have stopped paying her money!

To my disappointment after finding out the dental plan was a rip off hadn't if even used my benefits at all I'm still waiting for a refund seems very bazaar there! Should be more regulations to prevent people like me being taken advantage of by company's who promise things that they never deliver

Policy no. [protected]

Larry Weigert

I purchased a dental plan in February, 2015. I paid 3 months premiums of 31.85. I did not receive a card to use to show the dentist proof of insurance. In June, 2015, I tried to use my insurance with my dentist, who I have used for over 10 years. I was going in for my annual checkup. I took the plan in too show the dentist. They called the insurance too see my coverage. When they informed me that the insurance co. Does not cover annual checkups 100 percent, as my previous insurance, I was upset. I had a 90 day waiting period, before I was able too use the insurance. That is 3 mos. of paying premiums, without, insurance. Now they inform me that their was not a waiting period. I cancelled my insurance, and requested a refund. They refuse. Their advertising on the internet is very misleading. They call this affordable insurance, but they cover very little of the dental cost. This is very misleading. I want my premiums I paid back.

Larry Weigert

I have been paying for this insurance at the rate of $65 per month for about 18 months. Well into the time limit for crown, root canals, etc. that have a 1 year waiting period. I went to the dentist for a crown and they would not accept this insurance at all. Lucky for me. They did except my Delta Dental Insurance and it paid over $550. They submitted the claim on this Physicians Mutual Insurance and it came back with the claim of $553, they only paid $65. They claimed they did not pay with coinsurance, items not covered, etc. This was nothing be the office call, the Xrays, and the crown. All of which are listed on their schedule of items they pay. Before I went to the dentist I looked all over the policy to see if there was any problem with coinsurance. I could not find one problem with it. I purchased this insurance because when you use other insurance plans, they only pay a portion of the dental work, and I have to pay the rest. I figured with this insurance, they would pay another portion of the dental work, and it would help towards my part of the bill. ABSOLUTELY INCORRECT. They managed to take my money for all of this time, and then only pay one little part of this. I am a little mad. I'm going to file it with the BBB and the Texas Department of Insurance. I think they must have something in their policy to cover themselves with this "coinsurance bit", but it must not be easy to find. Well, I'm going to cancel this insurance because since I could only find dentists that accepted the Delta Dental Insurance, and not the Physicians Mutual insurance, and since PMI has ripped me so good, I don't want to pay them for more. I started to take out their Medicare Supplement, I'm 67, and thank God I did not. I bet it would have been the same problem. They would take my money, and then I would have to fight tooth and nail to get any coverage. DO NOT BUY THIS INSURANCE. THEY ARE COMPLAINTS ALL OVER THE INTERNET. Do yourself a favor and don't fall for this malicious company.

Stay away from this company. . Physicians mutual insurance co. . . My insurance was cancelled because i was late with 2 payments even though i've been with the company for 15 years now. I had to change banks after my father passed away (We had a checking account together because he had alzheimers. It was through this process that i had to make sure everything was set up before i made a payment. I got a letter from them asking me to set up automatic withdrawal from my new bank. . . So i did. But when they received my application for it they didn't accept it because my insurance had lapsed. . But never bothered to tell me about it. So when i seen that my payments weren't getting withdrawn. . . I emailed them. . . And that's when they told me it had lapsed. When i tried to explain that it wasn't all my fault, they didn't want to hear that and still cancelled my policy!

Since then, i've found out that i'm not the only person that they've done that to!