PixelCrayons
Reviews and Complaints

I recently had the pleasure of working with PixelCrayons on a complex software development project. From the outset, their team exhibited unparalleled professionalism and dedication. What impressed me most was their ability to understand our requirements and deliver a custom solution that perfectly matched our needs. Their technical expertise, timely delivery, and exceptional customer service exceeded my expectations. The project's success has significantly contributed to our operational efficiency. I highly recommend PixelCrayons to anyone looking for reliable and high-quality software development services. Their commitment to excellence is evident in every aspect of their work.

We worked with these guys to develop an app for our Shopify Store. We showed them a similar app of a competitor and they said they were totally capable of doing it. Well, after 6 months of delaying the project they delivered us a basic app that wasn't even close of what we asked for. It had bugs and it was completely unusable from a user perspective. We asked them to fix the bugs and to make the app user friendly and they cameback to us saying their developers couldn't get any further. In other words: take it or leave it. It is here when we asked them for a refund as we were not happy at all with the final result and they refused to return us the money even though in their company website says 100% money back guaranteed. So now we have no app and lost the initial investment.

We had a friendly sales consultant tell us what we would get for the price. It was all in writing, there was no ambiguity. We shopped around and showed the guy what the competition was offering and he not only met it, but beat it. So…. We paid the fee in full. After that, it was a downward spiral. Execution was terrible. Negligent. Incompetent. Account was passed from developer to developer, each one saying that it would get done. About 20% of what we expected was delivered. They couldn't even change the font style and size. They didn't upload the content we provided. They couldn't create a basic form and we bought the theme that they told us to buy which came with hundreds of plug-ins but they didn't know what to do with it. We paid for wordpress hosting because they told us to and now we don't even use it. After a month of emails, texts, skype calls, full communication, demand for refunds, we received nothing. It was such a waste of time and money. Please trust this review and find another web developer. These guys don't know what they are doing and should not be allowed to be in business.

I had an idea for a website ... to provide online therapy and decided on pixel crayons because I liked their website and thought if they were located in India the cost would be lower than using a company in Canada.
I'm not a computer savvy person and so can't comment on the quality of website development but after four months of having my project and in my first Skype meeting showing me that they had created a customer log in page and change password feature ... I was confused as this seems so basic that I would have thought it would take minutes to create but I can't comment on that.
Pixelcrayons has not followed through on a single contract obligation - they work has been so slow I find myself wondering if it's a real company or I've just been scammed.
So incredibly slow - the site should have been completed in March 2017 and now three months later still nowhere near completed.
I really regret choosing this company. I would never recommend them. They are not helpful at all. Please, if you are a novice at using computer programming do not choose this company.
I am considering legal action to get my money back.

WE contacted Pixel Crayons for Web designing. First phase we wanted from them Business name, Logo, Tagline, Business Cards etc and in Second phase complete Web designing. First we started with Phase 1 and then they asked as to make payment in advance. After they received the payment from us they started playing games and ultimately we found that Pixel Crayons is a fraud company.They cheated us big time. We suffered a huge loss in business because of them as we kept waiting for the delivery in order to start our new venture. They stopped to respond to our mails and calls. I request all the companies to be aware of this company. We are now filing a case against this company. Overall Pixel Crayons is a fraud company. Please spread it to all so that other companies dont fall prey to their fraudulant tactics.

OMG. It was the worst experience. I contacted the rep from the company www.pixelcrayons.com. I needed to make the web design ASAP. The rep told me that it was possible, so I provided the half of the sum and started to wait, but after that I heard only fake promises and blah-blah. The company is really unprofessional and unreliable. Better don’t trust them. As well as share your views about it.

Don’t waste time. The company www.pixelcrayons.com turned to be really bad. They couldn’t provide the job on time, but they provided only fake promises and blah-blah. After couple of weeks, we asked to return money back and stop the whole project, but they didn’t listen to us. I wonder if there are other people, who had the same experience. Can you provide any good piece of advice?

I won’t advise the services from the company www.pixelcrayons.com. I worked with them recently, but it was really bad. They didn’t provide what they promised and the services were the worst. They spoke with me in rude manner and didn’t provide any support, but they promised to do it. The rep told me that it was possible to get help from the techs 24/7. I wonder if there are other people, who had the same experience. Let’s share views about this website.

It isn't the website that is the problem, it is the company. First, they delayed the projects for months, then twisted the wording in their original proposal by interpreting common terms in an unusual matter if the website did not include a feature that was promised. We would never, ever, use them again.