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Platinum Online Group

Platinum Online Group review: withdrew money from my account 321

L
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11:52 pm EST
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$ 99.00 was withdrew from my Banco Popular account on December 18, 2009 using check number 14334
I never authorized Banco Popular (my Bank) or Platinum Online Group to withdraw money from my account.
Because of that Banco Popular charged me $30.00 for overdraft. The total $129.00 was deduct from my account.
Give back my $99.00 and pay to my Bank $30.00 for the overdraft they charged me or I will take legal action!

Ligaya D Runtu
([protected]@rocketmail.com)

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

321 comments
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ngocdieu t nguyen
Beaverton, US
Jul 06, 2010 2:28 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

jULY 06-2010
DEAR PLATINUM ONLINE GROUP.
ONE MONTH IS PASSED.
I AM WAITING FOR YOUR EMAIL TO MY INBOX...?
AND PLEASE REPLY/ REFUND MY MONEY. $99.TO MY ACCOUNT.
THANKS,
NGOCDIEU NGUYEN

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ngocdieu t nguyen
Beaverton, US
Jul 09, 2010 4:35 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Dear : COMPLAINTS BOARD,
I have received your email inbox today ..07-09-10
I need Platinum online group refund $99.to my account.
I am very need this small money $99.
Thanks
N.D

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Ricardo M
US
Jul 15, 2010 5:19 pm EDT

Platinum online group took $99 from my account with a check I never authorized which caused my bank to charge me an extra $34 on top of that. I want my money back! I am going to find out how to track this fake company down and I will be taking legal action.

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Killerb
Hawthorne, US
Jul 16, 2010 4:52 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

So, I was at work trying to get apply for an online loan and some information pops up about applying for school of course I wasn't interested so, I clicked no and kept processing for the loan I got approved for the loan when I called to find out if the deposit was made I also found out that Platinum online had deducted 99.00 from my account for what I still do not know. I could not get any information on the first date as to who deducted the funds from check #9999 for 99.00. I called the Credit Union on Friday to find out it was them and tried emailing them but there is no website. I want my funds returned because I did not knowingly authorized them to deduct money for what I still do not know. I am so seriously in need of funds I could cry which is why I applied for an online loan. Now I am in even deeper debt and my account is overdrawn with a 30.00 fee. Does anyone know how I can get in contact with them by phone or address I will gladly go by there and see them face to face I am that angry. If so please email me at banksb@rocketmail.com so, I can let them know I am presently getting ready for my own episode of SNAPPED. Thanks for any assistance in this matter.

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iamraynydaze
Carrollton, US
Jul 17, 2010 12:33 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hi several people have come into the same kind of trouble with a place called Platinum Services. They seem to be the same place doing this to people that are looking for online loans. Look at the thread for Platinum services80 and platinum services ACH. They have hit peoples bank accounts and debit cards, and from what I have seen this is a reoccurring charge and it is going to happen again next month. Best of luck to you, the only people that seem to have gotten any were are people that have cards where you can dispute the "charge" and then close the card or account. This however leaves the card or bank holding the bag, and I have no clue if they are doing something to our credit when they can't get the next "debit" from our accounts.

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ngocdieu t nguyen
Beaverton, US
Jul 20, 2010 3:47 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

To: ComPlaints Board
Platinum Online Group took$99 by scam check from my account from June 2010 - And I didn't know what is the check member..?
I called to customer service, but no one answerred my complaint., ?
Have to listen to consumers complaints That is useful for you too..
I hoped that you be correct, you be good reputation, you be famous ..
July20-10
NGOCDIEU

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dudesgotagun
norfolk, US
Jul 20, 2010 8:58 pm EDT

I also had money withdrawn from my account with no services provided under the name giljoy group...I don't know what's wrong with this company but kudos to the people taking legal action.

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maggie100
US
Jul 21, 2010 9:57 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

those [censor] took 99.00 from my checking accout and i want it back. i have filed charges against them.
who the hell are these people

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Lamar K. Staples
Cincinnati, US
Jul 22, 2010 2:58 pm EDT

I was charged a $35 overdraft fee because of a $99 withdrawel from platinum online group which I've never heard of and I never gave them authorization to do so, its a shame this company has been ripping off innocent hard working people for years and the government lets the continue to operate

Lamar K. Staples

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LilSquaw
Canton, US
Jul 24, 2010 12:06 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Online Platinum Group withdrew $99.00 from my account without my authorization. Talked to my bank regarding Fraud. I have been fighting them since May 20th regarding the return of my monies. On July 16th talked with CS and was told they had sent my refund on the 15th regular mail. This July 24th and have not recieved my refund.

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Larry W. McCrat
Myrtle Beach, US
Jul 28, 2010 4:38 pm EDT

$99.00 was withdrawn from my account on 7/22/2010. you called me to let me know that i was qualified for a loan of $400.00 and that the platium card i also qualified for and i told thm that i did not want the card, but they said they wouldsend it anyway amd to look overthe information and if i deciced to keep it that there would be a one time fee of 99.00 and a monthly fee of $14.00 each month for the membership. iYou dedited my account right away and i have never recieved any information and do care to recieve any information pleace credit my account back. i am not interested in becoming a member. thank you! Larry W. Mccray

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THIS IS SOME BS
Egg Harbor Township, US
Aug 05, 2010 1:12 pm EDT

I STRONGLY AGREE WITH ALL THE COMPLAINTS ON THIS BOARD, MY BANK CHARGED ME A 25 FEE, AS WELL. BUT IM CHANGING ACCOUNTS ASAP, THESE AHOLES WONT GET THAT 99.00 THAT THEY TRYING TO GET FROM ME! ITS A DAM SHAME THEY ARE ABLE TO CONTINUE THIS SCAM FOR SO LONG...

PISSED.

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Paulette Foreman
Canton, US
Aug 06, 2010 1:17 pm EDT

Platinum Online Group did submit a fraudulent debit to my checking account with Chase Bank. The charge caused my account to be overdrawn. I have never heard of this group, but was told by someone that cash advance companies do have companies attached to receiving a cash advance loan. I want my money back and all bank fees paid by this company.

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mark nowakowski
Rutland, US
Aug 09, 2010 9:07 am EDT

i had my account overdrawn based on the fact that i was suppose to get a loan and i told them that i did not want the usa credit shopping club. i was charged 99.00 dollars and a 31.00 overdraft fee because of this.

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jynx5500
buffalo, US
Aug 09, 2010 9:19 pm EDT

$99 was withdrawn from my checking account and i want it back...i never signed up for this and if some how i did i didnt want it. this money was taken out on 7/29 and i want it back now.

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Kim Krause
Quitman, US
Aug 11, 2010 8:26 am EDT

This company has went into my bank account and made 2 unauthorized withdrawls which have both caused overdrafts on my account ! The first one was for $99.00 + $30.00 overdraft then a second charge of $49.00 + $30.00 overdraft for a total of $208.00 ! What do I do to get my money returned to my account ?

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Tromero
Port Orange, US
Aug 11, 2010 8:57 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have never authorized any such company to withdraw funds from my checking account. When I spoke to the representative who I could barely understand. I stated I wanted to receive something in writting before I committed to anything. I never received anything and lo and behold the withdrew money from my account which has caused me overdraft fees. How can I get this resolved?

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NGOCDIEU NGUYEN
Beaverton, US
Aug 12, 2010 2:44 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

To :Complaints Board,
Dear Sirs,
I have received your email inbox today..
I also received email from Platinum Online Group record/attachement.
I am waiting for Complaints Board and Platinum Online Group will reply and refund $99. to my account. ..
Thanks
NGOCDIEU NGUYEN
saigonrealestate@live.com

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Grama Dorothy
Gaylesville, US
Aug 26, 2010 5:51 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Well same story here. $99.00 was taken from our bank acct on 6-28-10. Ive called and called to them to ask about money back. Never get return call. The email addy wont work either. We had applied for payday loan and they got our personal imfo . Fraud and theft all around ! Dorothy in Alabama

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Shaunda Cavaness
Pell City, US
Sep 08, 2010 12:42 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hello my name is shaunda cavaness i too have been a victim from these people but they have screwed my account up roally i had to quit using my bank and open a new account so that i could have a pay check i too am a single mother with two kids i have not had a pay check since the end of july this company has drafted money from my account 8 times of coarse my bank would send it back but everytime i would be charged a fee of 35.00$ know i have signed alfadatas on the company and the company still continues top take money from my account and the regions bank has only returned 70.00 from 629.00$ what can i do no one is ever there to take my calls everytime i calli get the same awnsering service a lady with a small accsienti think maybe she is behined the skam i think all of us together should take a stand and fight this company. I am struggling so bad just to make end meat and know i am facing everything being taken away from me because i ahve not been able to pay my bills. Not only am i suffering but my 3 year ol;d alivia and my 4 year old trisatan i have hardly enough money for food or to pay my utillity bills THIS COMPANY MUST BE STOPPED!

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make me mad
US
Sep 10, 2010 9:14 am EDT

platinum online group take 99.00 from my account i dont even know . that peac a crap company take money from my account . i kick there ### if i fund out how did it .

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who do you think you are
Fort Worth, US
Sep 12, 2010 10:31 am EDT

i never heard of this group until these charges appear on my bank statement. I called the company a couple of times with no return call, so that i could dispute the caharges. my bank has started an investigation on my behalf.

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kfason
enola, US
Sep 17, 2010 10:50 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

i have also been scamed. went online to get a payday loan, i will never ever give my info on line to any payday loans or others. Can't get a live person on phone. I'm so angry bth with myself and these scummers. Now i have a $99.00 withdrawall and overdraft charges. I needed money not give money.

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marian isaacs
jackson, US
Sep 21, 2010 7:04 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

withdrew 99.95 from my bank account without authorization my name is marian isaacs phone number is [protected]

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FAH195
East Orange, US
Sep 22, 2010 11:04 am EDT

Platinum online took $124 out of my account with out my permission, and i'm looking forward 2 get my money or sue..A.S.A.P!

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FAH195
East Orange, US
Sep 22, 2010 11:08 am EDT

i agree strongly.

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Ms.Caston
Los Angeles, US
Sep 26, 2010 3:50 pm EDT

IM A SINGLE MOM JUST IS MAKING IT AND SOME COMPANY CALLED PLATINUM ONLINE GROUP IS DEBITING MY CHECKING ACCT. FOR $99.00 TWICE AND I HAVE NO CLUE WHAT THIS IS I HAVE FILED A POLICE REPORT FOR THIS FRAUD ACTIVITY TO MY ACCT. WITH BANK OF AMERICA. I DON'T ### WITH THE BANKS MONEY IF I KNOW IM NOT ABLE TO PAY IT BACK, BUT FOR YOU ALL TO DO THIS YOU SHOULD BE FIRED AND PUT OUT OF BUSINESS SO REIMBURSE ME BACK MY $200.00 DOLLARS.

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Ms.Caston
Los Angeles, US
Sep 26, 2010 3:54 pm EDT

I TOTALLY AGREE WITH YOU. THEY DID THE SAME THING TO ME THEY HAVE NO [censor]ING RIGHT AND I DON'T EVEN KNOW WHAT TYPE OF [censor] THIS IS. SOMEONE BETTER TAKE ACTION OF THIS [censor] OR ITS GONE BE SOMETHING UGLY...

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littlie mama
Everett, US
Sep 30, 2010 12:12 pm EDT

They are a rip-off,

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K.K.F.
tyler, US
Oct 01, 2010 11:46 am EDT

This company, whoever they are and without any authorization, drafted my bank acct. 99.00 without my consent or knowledge or services, products, etc, delivered to or accepted by me. What a total case of fraud, and i want my money, 99.00 plus overdraft fee of 28.00 incurred because of the blatant scam at hand. Thats a total of 128.00 U.S. Currency that i want refunded to my acct. asap...

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Lily_Star
Tiburon, US
Oct 01, 2010 12:06 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

contact your bank... without an authorizing signature you can file to have the money returned.

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STEWANA
ST.LOUIS, US
Oct 01, 2010 2:46 pm EDT

WHY IS YOU TAKING MONEY OUT OF MY ACCOUNT AND I HAVIN RECEIVE ANYTHING

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iisland808bebe
US
Oct 02, 2010 1:54 am EDT

Platinum Online Group had withdrawl $99.49 from my checking account without my permission.. The number that was left with my bank I tried to call them but they were close. So the recording said to go to www.customerserviceonline.com and email them but it wont go thru telling me theres a failure to send the message.

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Bobbi Moen
Richmond, US
Oct 10, 2010 1:38 pm EDT

I just checked my account and same thing... Who is Platinum Online Group, never heard of them?

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Bobbi Moen
Richmond, US
Oct 10, 2010 1:39 pm EDT

I just checked my bank statement and same thing, they withdrew 50.00 from my account and I have no idea who this company is. I want my money back!

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jen0112
Oakdale, US
Oct 13, 2010 11:41 pm EDT

get rid of your overdraft protection they will keep taking money out of your account if you have it

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belinda everett
Hot Springs, US
Oct 22, 2010 8:01 pm EDT

they took money out my accont with out me know and i want it back now

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belinda everett
Hot Springs, US
Oct 22, 2010 8:02 pm EDT

they took money out of my account and i want it back now

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wjb2
LaFayette, US
Oct 24, 2010 3:49 pm EDT

I alson had a 99.00 charge debited from my account and I dont appreciate it either and you all need to put the 99.00 dollars back into my account. The so called membership needs to be cancelled cause I have not authorized the membership fee to be taken from my account.

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wjb2
LaFayette, US
Oct 24, 2010 3:53 pm EDT

so come monday morning the 99.00 dollars better be put back into my account...

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