Pocket Option review: Not getting my refund with all kinds of ridiculous arguments

hi,

its ridiculous, to make a photo with pocket option.com, signautre and date. you already got my id verfication with photo, signature., my creditcard information... etc.

this verfication of photo with pocket option on paper, correct hand placement, is just ridicuouls. you are just stalling not to refund my funds. you can easily desposit by credit card, but you can withdrawl with credit card.

you just don't want to give back my funds.

transcript below.

one more time, you can easily sent me the refund. if not I will take action. I really get pissed if someone is cheating and stalling.

mvg,
Tom schreurs
id [protected] pocket option

In order to perform the necessary account verification steps, we kindly ask you to provide a high-resolution photo of yourself (selfie) holding your ID document with a current date, "PocketOption.com" and your signature on a sheet of paper. Upload the photo to your Profile > Selfie status.
View the selfie photo sample. — Support specialist Support specialist
2024-10-23 10:38:14 you have my id verfication with my face and signature. so why do you need another one. I just want to close my account and get my funds back. all this is not neseccary anymore. — You
2024-10-23 10:46:28 photo uploaded. another strange things I I can deposit with creditcarcd but can withdrawl with creditcard. — You
2024-10-23 16:53:29 Dear Tom,
please, check the attached file, how selfie should look like
Please make sure both arms/hands are visible, your document that you used during verification, a piece of paper with the PocketOption.com text, current date and signature
Ensure your arms/hands holding the paper and the document are fully visible
You have to take selfies with the same document you used while registering on this platform

Best regards,
Pocket Option
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Support specialist Support specialist
2024-10-23 18:25:07 what a nonsense is that my arms need to be visuable. what ridiculuos. looks to me your are stalling. I never met a broker with such silly stuff like this.

just close my account a refund my 100 euros. if not I wil put a complain in and send lawyers. than the cost will be more for you.