Potbelly.com’s earns a 4.4-star rating from 5 reviews, showing that the majority of sandwich enthusiasts are very satisfied with their meals.
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Disappointing Customer Service Experience
My recent experience at Potbelly Sandwich Shop- Short Pump left me feeling disappointed and frustrated. I had earned enough rewards to redeem for a free sandwich, but due to a confusing app update, I ended up with a salad instead. Despite multiple attempts to contact customer service, I received no response after four weeks. This lack of communication and resolution has made me question the company's commitment to customer satisfaction. Until this issue is resolved, I have decided to refrain from ordering at Potbelly. It's truly disheartening to see such a disconnect between loyal customers and the brand they once enjoyed.
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Pros
- Diverse sandwich menu
- Cozy, vintage ambiance
- Efficient online ordering
- Customizable meal options
- Frequent customer deals
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Cons
- Limited Menu Variety
- High Caloric Options
- Regional Availability Constraints
- Intense Fast-Casual Competition
Potbelly.com Complaints 0
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Is Potbelly.com Legit?
Potbelly.com earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Potbelly.com has registered the domain name for potbelly.com for more than one year, which may indicate stability and longevity.
Potbelly.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Potbelly.com you are considering visiting, which is associated with Potbelly.com, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Potbelly.com website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
Adult content may be available on potbelly.com. It is important to be aware of potential risks and to use caution when accessing or engaging with such content.
About Potbelly.com
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Potbelly.com Contacts
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Potbelly.com phone numbers+1 (202) 408-1561+1 (202) 408-1561Click up if you have successfully reached Potbelly.com by calling +1 (202) 408-1561 phone number 0 0 users reported that they have successfully reached Potbelly.com by calling +1 (202) 408-1561 phone number Click down if you have unsuccessfully reached Potbelly.com by calling +1 (202) 408-1561 phone number 0 0 users reported that they have UNsuccessfully reached Potbelly.com by calling +1 (202) 408-1561 phone numberSenior Director Of Design
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Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreDec 21, 2024
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