Round Table Pizza’s earns a 1.2-star rating from 136 reviews, showing that the majority of patrons are dissatisfied with dining experience.
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They did not prepare the pizza as requested
This is the second time I received a pizza that was not made to my request. I called them and was told that she was the supervisor, and she made the pizza and added heavy sauce. I'm the consumer and I know the difference. I noted heavy sauce and added a note as per usual to please make it extra heavy. The pizza had a regular amount of sauce and that is not...
Read full review of Round Table Pizza and 1 commentRefund, or a new pizza etc
Hi, I got a pizza. The Maui Zaui medium, with a rootbeer. For delivery it was $50 and I didn’t get my food for 3 hours. By the time I got it. It was dry and not even warm. Very disappointing. Forgot my ranch as well. I tipped $5 expecting something good. And nothing. It was very bad. I’m pregnant with twins, and have Ben craving a good pizza:( I’m pretty upset $50 down the drain
Lost my order
Tuesday 12-19-23 0rder placed 5:01 pm online. Order was to be ready by 5:35pm. Husband got there a few min early they said ready in 5 min. My husband went up to them 20 min later and no order. How was it ready in 5 min then lost order all together? He called at 6:10 to ask what it was I ordered, in the meantime, 8 other people showed up and we would behind...
Read full review of Round Table PizzaIs Round Table Pizza Legit?
Round Table Pizza earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Round Table Pizza. The company provides a physical address, phone number, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Round Table Pizza has registered the domain name for roundtablepizza.com for more than one year, which may indicate stability and longevity.
Roundtablepizza.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Roundtablepizza.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Roundtablepizza.com you are considering visiting, which is associated with Round Table Pizza, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Several positive reviews for Round Table Pizza have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
Round Table Pizza website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
Roundtablepizza.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- While Round Table Pizza has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 4% of 136 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
Pizza order
Back on the 24th of Sept I ordered 4 large pizzas from the Round Table Pizza in Rancho Cucamonga on Archibald Ave. After picking them up and bringing them home, one was the wrong one, nothing like what was ordered, and another one didn't have the second topping on it at all. I have written 5 complaints through the website, and no one ever has responded to...
Read full review of Round Table PizzaDoorDash delivery
Round table is taking advantage of DoorDash drivers. I had a DoorDash delivery for 2 pizzas and the pay was only 4.75 cents! I get there and the lady hands me 20 large pizzas and I said this isn’t right. Then she says it is the order and it’s worth 400.00 so I contacted DoorDash support and they said it’s an order through round table. I called the store on...
Read full review of Round Table PizzaBuffet
We went to the Round Table in Stockton, Ca on March Lane. It was the worse experience I had at Round Table and will never go back. Apparently these chains have been bought out by people of the same group and have gone down hill since then. I bought two buffet but before I drove 16 miles I called and asked them if they had a buffet and if they had cheese...
Read full review of Round Table PizzaMedium pizza
Location: Round Table pizza on Penendale Road, Modesto CA, 95356 My friend and ate pizza at the Round Table Pizza on Sunday, September 24, 2023 at 12pm in Modesto, California, on Dale Road in Modesto CA. The pizza served to us was medium warm, not hot as I expected. We ate the pizza anyway. About an hour later we both experienced stomach pains. Also, we...
Read full review of Round Table PizzaManager using insensitive and demeaning statement
I ordered a large cheese pizza with light sauce through Grubhub. The pizza was delivered but the pizza was made with “white” sauce. I do not eat white sauce. I contacted Grubhub and was advised this was a Round Table issue and to contact them. It was late night so I contacted RT opening day next day and asked for a manager. I am sick with covid fever 101...
Read full review of Round Table PizzaEmployees
I called to order for delivery at the San Pablo round table location on 8/9/23 7:10pm the round table that is located next to the smart and final and auto zone and I had asked if I can place a delivery for my address the employee then proceeds to ask for my phone number I told him my phone number and he asked me if I can please hold I replied yea he puts me...
Read full review of Round Table PizzaThe pizza maker's demeanor....
Last night we went into the Round Table on Walerga and Antelope Road. We ordered our pizza, then realized we forgot to ask for light sauce. The young man was still making it, had just started putting cheese on it when the young lady stopped him and asked him to begin making it again. He ignored her. The young lady apologized, then said he is our "problem...
Read full review of Round Table PizzaCall-in orders
We call in orders to the Merced, CA franchise often, but it has been very hard to understand the person or persons that now take our order. Today, we asked for the manager when we picked up our order and asked her who the person was that we had been speaking to and addressed our problems to her. She informed us that the call-in orders went to an office in...
Read full review of Round Table PizzaPizza/customer service
07/09/23 - Round Table Pizza at 3336 N. Texas St Fairfield, CA 94533. Entire pizza undercooked, vegetables appear to be placed on after baking, did not add extra mushrooms on entire pizza as ordered. Refused to credit for inconvenience of having to bring pizza back and forth and wait for another one to be cooked. Brought it back with three slices missing...
Read full review of Round Table PizzaCustomer service
Visited your store in Hanford, California today, July 2, 2023 at 4pm. A group of us were meeting there to visit with friends that were heading back to Virginia. One of the ladies had contacted this roundtable several days before to give them a heads up that our group was coming in. They didn't really seem to care. So our group gets there, it's a 107°...
Read full review of Round Table PizzaBoth services and customer service
I feel very assaulted me and my kids they lady was antagonizing me me I front of my kids tellin me to clean up my mess a get the [censored] our mind you I didn’t even have a mess! On [protected] about 330 I ordered pizza online through uber eats said my food was gonnna be done in 20 minutes I waited 20 minutes afterwards the time so it would be ready an it was not...
Read full review of Round Table PizzaCustomer service
On Sunday, June 11, 2023 at approximately 3:30 in the afternoon, I went to the Round Table Pizza on Regal Street on the south hill in Spokane WA with my friend and my 2 year old goddaughter. Upon entering the establishment it was void of any customers and there was nobody to greet us. As it was our first time in the restaurant we didn't know what to do. We walked through an inner door and my friend yelled out if anybody was there? A gentleman appeared and told us to be seated, to look at the menu and come up when ready to order. The menu prices were very very high. For the sake of economy we ordered a small pizza with white sauce and three toppings. Each item was priced individually. Together with a glass of beer our meal came to over $40.00. Although the restaurant was empty we waited for our order for over 45 minutes for our piZa. During this entire time no employee checked on us nor offered any explanation for the delay. Toward the end of our wait we received a phone call which prompted us to opt for our order to go due to an emergency at home. We had to call out for an employee as there were none around. A young man appeared and we told him we needed our order to go. We watched him put our pizza in a box and bring it to us. He approached us quickly with no expression and literally threw our pizza at me. He did not say anything at all. Just as we had no greeting upon our arrival, we had no words upon our exit. The pizza was very tasty yet this was the worst dining experience I've ever had. The customer service was poor and our dining experience was worse. We will never frequent the Round Table Pizza again.
Desired outcome: Nothing other than for this complaint to be acknowledged and for the South Hill Round Table Pizza to know of our dissatisfaction.
Customer service at your Oakley, CA store
On Monday, May 29, 2023 at about 4:30 ish, I called my local Round Table to ask about the specials. He said he could not give me that over the phone, that I would have to look online. I was like, what, are you serious. So I pull over from driving so I could look online. I decide I love the pizza but not spending too much because now I am mad. So I call back...
Read full review of Round Table PizzaCustomer service and restaurant
So I had a 11th birthday party for my grandaughter and when I arrive on 05/20/23 @ appx 230 pm the party rm was filthy so I asked if they could clean it they said yes but never got to it so I started cleaning it not only was the party room filthy so was the whole restaurant. The cashier was very rude the whole time and shift manager. When I purchased cup...
Read full review of Round Table PizzaRound Table Pizza’s New policy
Date of incident: May 26, 2023
I placed an online order for pizza and salad for carry out, with the intention that my daughter would pick it up.
AFTER the order was placed and my credit card had been charged, a box popped up on my screen saying that their new policy was that only the person who paid for the pizza would be allowed to pick it up, and that person must show the original credit card and ID. Well, I wasn’t able to pick it up, so I called the store and told them my daughter would pick it up. They said they would not allow her to pick up my order. So I told them NOT to make my pizza, and I went with a different restaurant instead.
Round Table’s new policy doesn’t make sense for a pizza restaurant.
Desired outcome: Change the policy.I would also like an apology.At the very least, let customers know about the new policy BEFORE they place an online order and pay for it.
Cancel ordering
Hello, I phone in an order at your [protected] vaness street location in san francisco. 2 mins later, my fiancé told me, there is an online special that I can get, two pizza for an extra $5. I call back to ask about it, the manager at the location told me they didn’t offer this at their location. I told him I would like to cancel and order it at a different location that offer it. He then told me that the pizza is already ready to be picked up. I asked him in 3 mins within my ordering, how is that possible? He then told me I can’t cancel and had to pick it up for $48.00 total. Then hung up on me. I checked the price online and the total for the special, for two pizza is $44.00. While I was checking the prices, I received a call back from the same person telling if I wish to cancel, he would put a note on their computer, and blackball me and hung up on me again. I would like to file a complaint on that location for trying to overcharge me to begin with and forbid to cancel. That was very rude and like an apology.
Desired outcome: Would like an apology from the manager. And an investigation into overcharging people whenever they feel like it.
Round table pizza 1512 champlain fresno93720
I orderd a pizza at 558 pm no pizza was delivered as of 710 so I called [protected] it goes to a call center they sent me to the local round table. Girl on phone said there were computer problems and my pizza was not on order. But she was able to see my order and either make it and deliver it almost 2.5 hours late or I could cancel. I canceled she said that’s the best she could do and hung up. I called back to confirm my order was canceled and make sure with an email my $34.12 was going to be refunded. The call center is a joke. I will never recommend or order from here again. Least they could have done was comp a pizza or at least say we will wave delivery charges.
Desired outcome: Call559-[protected]
Round Table Pizza Reviews 0
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Overview of Round Table Pizza complaint handling
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Round Table Pizza Contacts
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Round Table Pizza phone numbers+1 (925) 969-3900+1 (925) 969-3900Click up if you have successfully reached Round Table Pizza by calling +1 (925) 969-3900 phone number 0 0 users reported that they have successfully reached Round Table Pizza by calling +1 (925) 969-3900 phone number Click down if you have unsuccessfully reached Round Table Pizza by calling +1 (925) 969-3900 phone number 0 0 users reported that they have UNsuccessfully reached Round Table Pizza by calling +1 (925) 969-3900 phone number
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Round Table Pizza emailsinfo@roundtablepizza.com100%Confidence score: 100%Support
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Round Table Pizza address5555 Glenridge Connector, Ste 850, Atlanta, Georgia, 30352, United States
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Round Table Pizza social media
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreSep 30, 2024
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