Round Table Pizza

I called to order for delivery at the San Pablo round table location on 8/9/23 7:10pm the round table that is located next to the smart and final and auto zone and I had asked if I can place a delivery for my address the employee then proceeds to ask for my phone number I told him my phone number and he asked me if I can please hold I replied yea he puts me on hold for a total of 6 almost 7 minutes I then put the call on hold and called them again while I was still on hold on the other like the same employee answers the phone and says pick up Or delivery I go on to say hi you just placed me on hold for 6 minutes and I am trying to place a delivery he proceeds and says “so what I placed you on hold we had an altercation and I recognize the voice so therefore I put you on hold ” I responded shocked because I barely place orders here I go ahead and say you must have me mistaken and asks why can’t he deliver to me if I have not told an address how is he too assume an altercation even took place I started getting annoyed and just went ahead and disconnected the call a place of business like this with rude employees are such a shame because I really did want to order the food and that right there made me never want to eat anything from the place again rude employees if they are having a bad day just take the day off I’ve worked multiple jobs I understand some days are harder than others but it’s no excuse for the way you treat a customer the objective is to bring in the business and make sure to treat the customers with respect while doing something you love and he ran me away to the point I will not eat it again