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CB Restaurants and Dining Round Table Pizza 204 E 17th St, Costa Mesa, CA, 92627, US
Round Table Pizza company logo
Round Table Pizza
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Round Table Pizza company logo

Round Table Pizza

204 E 17th St, Costa Mesa, CA, 92627, US
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1 complaint
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Working hours
Mon
11:00 am - 9:00 pm
Tue
11:00 am - 9:00 pm
Wed
11:00 am - 9:00 pm
Thu
11:00 am - 9:00 pm
Fri
11:00 am - 10:00 pm
Sat
11:00 am - 10:00 pm
Sun
11:00 am - 9:00 pm
ComplaintsBoard
J
11:14 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Round Table Pizza - Refused to honor an rtp online coupon

I phoned in my request for a large pizza for takeout. This is probably my 10th pizza in the last four months at this RTP. It is probably also my last.

Eloiza tells me the price is $21.54 for the pizza. After the phone call, I print out a coupon for $2.00 from the above web site. When I go to the counter, Eloiza refuses to deduct the $2.00. She says she already included that in the price she quoted over the phone. I call to her attention I did not have, and did not mention, any coupon, nor did she, when she told me the price. I paid the $21.54, but told her I was unhappy.

I realize after leaving that she did not give me the usual customer satisfaction survey form. She already knew it would not be positive.

My point is -- RTP should either not have a coupon online, or should honor it.

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