PremiumVials’s earns a 1.0-star rating from 0 reviews and 10 complaints, showing that the majority of packaging buyers are dissatisfied with their products and service.
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Nightmare Experience with PremiumVials: No Shipment, No Refund, No Customer Service
So, I ordered some stuff from PremiumVials and it's been a total nightmare. They didn't even ship my order and when I asked for a refund, they said they did it already. But guess what? I still haven't seen my money back in my account. It's been like 3 weeks and they won't even pick up the phone when I call. I'm so frustrated and disappointed with this whole experience. Don't waste your time or money with these guys.
PremiumVials Review: A Complete Disaster - Don't Waste Your Time and Money
I recently had the misfortune of ordering from PremiumVials and it was a complete disaster. First off, their website is a mess and it took me forever to find what I was looking for. When I finally did, I placed my order and waited for it to arrive.
Days turned into weeks and I still hadn't received my order. I tried contacting their customer service but was met with nothing but rudeness and unhelpfulness. They kept telling me that my order had been shipped and that it was out of their hands.
Finally, after weeks of waiting, my order arrived. But it was completely wrong! They had sent me the wrong size and type of vials. I tried contacting them again but was met with the same rude and unhelpful attitude.
In the end, I had to spend even more money to return the incorrect order and wait even longer for the correct one to arrive. It was a complete nightmare and I would never recommend this company to anyone.
Save yourself the hassle and go with a different supplier. Trust me, it's not worth the headache dealing with PremiumVials.
PremiumVials Taking Advantage of COVID-19: Outrageous Prices for Sanitizing Wipes and Gloves
I wouldn't recommend shopping at PremiumVials. These guys are taking advantage of the COVID-19 pandemic by jacking up their prices. They're selling a single container of 135 sanitizing wipes and 100 disposable gloves for $79.99, which they claim is marked down from $194. That's just crazy! It's shameful that they're trying to make a quick buck off of people's fears and concerns during this difficult time.
I was really disappointed when I saw their prices. I was hoping to find a reliable source for sanitizing wipes and gloves, but PremiumVials is definitely not it. I don't want to support a company that's willing to take advantage of people like this. It's just not right.
I think it's important to support businesses that are doing the right thing during this pandemic. There are plenty of companies out there that are working hard to provide essential goods and services at fair prices. PremiumVials is not one of them.
In conclusion, I would advise against shopping at PremiumVials. Their prices are outrageous and they're clearly trying to take advantage of the current situation. There are plenty of other options out there that are more trustworthy and ethical.
Is PremiumVials Legit?
PremiumVials earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
PremiumVials has claimed the domain name for premiumvials.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Premiumvials.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Premiumvials.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
A trust mark has been identified for a premiumvials.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Premiumvials.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- While PremiumVials has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 10 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- We conducted a search on social media and found several negative reviews related to PremiumVials. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Disappointing Experience with PremiumVials: Poor Quality and Unsatisfactory Return Policy
I recently purchased 120 treatment pumps from PremiumVials in late August. I was excited to start using them this month (October), but unfortunately, I have been experiencing some difficulties with the pumps. They seem to be sticking and are hard to pump, which has been frustrating to deal with.
When I reached out to PremiumVials to express my concerns, I was disappointed to learn that they only have a 15-day return policy. This seems like a very short amount of time, especially considering that I had not even started using the pumps until recently.
Overall, I am disappointed with my experience with PremiumVials. The poor quality of the product and the unsatisfactory return policy have left me feeling frustrated and dissatisfied. I do not plan on using this company again in the future.
Mixed Experience with PremiumVials: Good Prices, Poor Quality Control and Customer Service
So, I got a bunch of bottles and pumps from PremiumVials for my biz. I gotta say, it was a bit of a mess. They messed up my order not once, but twice! And to top it off, 75% of the pumps I got were busted. Not cool, man. But, I will say that their prices are pretty good and the Customer Service peeps seem like they're trying to help out (even though they're swamped with problems). But, honestly, all the hassle just ain't worth it.
PremiumVials Review: Terrible Customer Service and Price Gouging
I ain't gonna lie, my experience with PremiumVials was not a good one. I was trying to order some bottles for the second time, and they hit me with a $70.00 shipping charge for a measly $35.00 order! They tried to tell me that UPS changed their pricing, but I ain't buying it. Seems like they're the only ones getting hit with the price increase.
To make matters worse, their customer service was straight up terrible. They treated me like I was some kind of dummy, and I ain't about that life. Ain't nobody got time for that kind of disrespect.
I'm telling you right now, I ain't never ordering from PremiumVials again. They're just a bunch of greedy, shameless price gougers. I wouldn't even give them one star if I could. Save yourself the trouble and go somewhere else for your bottle needs.
PremiumVials: A Total Disaster - Tops Don't Fit and Customer Service is Nonexistent
So, I bought some bottles and tops from PremiumVials and I gotta say, it was a total disaster. I was really excited to try them out, but when I got them, the tops just didn't fit right. I tried everything I could think of to fix the problem, but nothing worked. It was really frustrating.
I reached out to the company to see if they could help me out, but they didn't seem to care at all. They just told me that they didn't have the right tops for those bottles and that I was out of luck. I couldn't believe it! How can a company sell products that don't even work together?
I decided to take matters into my own hands and report them to the trades commissioner. I mean, they can't just keep getting away with this kind of thing. It's not fair to the customers who are spending their hard-earned money on these products.
Overall, I would definitely not recommend PremiumVials to anyone. They clearly don't care about their customers or the quality of their products. Save yourself the hassle and find a different company to buy from.
Unreliable Rubber Stoppers: My Experience with Premium Vials Dropper Bottles
I gotta say, I've had some issues with Premium Vials. I use their dropper bottles for my flower essences, which are infused with water and brandy. But every time I buy from them, the brandy alcohol seems to evaporate after just a few months. It's a real bummer, because it makes my essences unusable and I end up losing customers and money. And get this - it's only Premium Vials that has this problem with their rubber stoppers. I've tried other companies and never had this issue.
I reached out to customer service, but they weren't much help. It's frustrating because I rely on these bottles for my business, and I don't have time or money to waste on faulty products. And it seems like I'm not the only one having problems with Premium Vials. I've seen other reviews on this site mentioning similar issues.
Overall, I'd say be cautious if you're thinking about buying from Premium Vials. Maybe try a small order first and see how it goes. But if you're looking for reliable dropper bottles for your products, I'd recommend looking elsewhere.
PremiumVials Review: Unreliable and Terrible Customer Service - Save Yourself the Hassle
I gotta say, I was pretty disappointed with my experience with PremiumVials. I mean, I get it, they charge a premium for their samples, but I was expecting a little more for my money. I ordered a bottle and dropper, but when my package arrived, there was only the bottle. No dropper in sight. Not a great start.
But, I decided to give them another chance and ordered over 600 bottles with shrink wrap. I was excited to get started on my production, but when my package arrived, all I got was the shrink wrap. No bottles. And to top it off, I didn't even get an email letting me know that the bottles were out of stock. Not cool, man.
After waiting for three weeks, my production team couldn't wait any longer and I had to call to ask for a refund. But, when I talked to their customer service rep, Shariek, things just got worse. They told me that it had been over 15 days since my order and they denied me a full refund. And then, to add insult to injury, Shariek just hung up on me. Rude.
Overall, I would not recommend PremiumVials. They're unreliable and their customer service is terrible. Save yourself the hassle and find a different supplier.
Terrible Experience with PremiumVials: Wrong Samples and Poor Customer Service
I gotta say, I had a pretty bad experience with PremiumVials. I ordered 7 samples and every single one of them was wrong. I even sent them pictures to prove it, but they still insisted that they shipped correctly. Like, come on, it was so obvious that they messed up. And the worst part was the person I was talking to had such a nasty attitude. I've never been treated so poorly by a customer service rep before. It's like they didn't even care that they screwed up my order. I wish I had checked out the reviews before I placed my order. Lesson learned, I guess. Don't waste your time with these guys. I'm definitely going to dispute the charge with my credit card company.
Overview of PremiumVials complaint handling
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PremiumVials Contacts
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PremiumVials phone numbers+1 (888) 545-3117+1 (888) 545-3117Click up if you have successfully reached PremiumVials by calling +1 (888) 545-3117 phone number 0 0 users reported that they have successfully reached PremiumVials by calling +1 (888) 545-3117 phone number Click down if you have unsuccessfully reached PremiumVials by calling +1 (888) 545-3117 phone number 0 0 users reported that they have UNsuccessfully reached PremiumVials by calling +1 (888) 545-3117 phone number
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PremiumVials emailssupport@premiumvials.com99%Confidence score: 99%Support
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PremiumVials social media
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 04, 2025




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