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Pro-Aqua

Pro-Aqua review: deceptive sales/ fraud/ scams 49

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2:42 pm EST
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PRO-AQUA This Company is using the same scam tactics as the national company. They promise you rebates on food, restaurants, gas, and then when you send in the receipts, you find the company has gone out of business. I spent 6 months trying to track the company down after they moved, only to be told that they are not required To update their new name and location to previous customers. Why do they give a 5 year parts and labor guarantee if they are not there to honor the contract. The latest scam is they will give you $1000.00 worth of food coupons, but they do not tell you that you have to send $2.00 plus postage for processing for each $10.00 worth of cupons that you wish to receive. It would be cheaper to clip the coupons out of the paper yourself, and not pay the $2.00 fee + postage+checking Fees.
These people are con artists selling a german, overpriced vaccum cleaner, by telling you its a air cleaner

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49 comments
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MARKLEE
US
Dec 30, 2009 12:07 pm EST

I DONT KNOW WHAT YOU ARE TALKING ABOUT ! I`M HAPPY WITH MY PROAQUA! THEY GIVE ME A GAS COUPONS AND COUPLE OF WEEKS LATER I RECEIVE THAT MONEY IN CASH! I`M SO HAPPY WITH THIS COMPANY, AND WITH REAL GERMAN VACUUM CLEANER! I FEEL HOW CHANGE MY LIFE WITH PROAQUA!

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ALEX11
Portland, US
Jan 16, 2010 12:00 am EST

YES! I SO HAPPY WITH PRO-AQUA TOO ! I ALSO GET AS A GIFT GAS VOUCHER AND ITS WORK, BECAUSE COUPLE OF WEEKS LATER I GET CASH FOR THAT AMOUNT, MAYBE YOU BEEN WORK WITH WRONG SALESMAN? I BEEN WORK WITH OREGON DISTRIBUTOR ARTHUR LYSYY-AND WE ARE HAPPY! HIS GIFTS IS WORKING .

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ninapoli
Bellevue, US
Apr 01, 2010 4:42 am EDT

I love Pro-Aqua and is obliged to it! Many long years I suffered an allergy and any doctor could not tell from what. One month ago I have bought and have simply started to clean to it air and to clean the house. THE ALLERGY HAS GONE ! There is most likely it was from a house dust or. People, it is a remarkable system. I RECOMMEND TO EVERYBODY! Thanks to Germany! Separate many thanks to Arthur Lysyy
Nina Polishcuk
Bellevue, Washington...

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KS3842
Hamilton, US
Apr 06, 2010 10:50 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Robert, sounds like nothing is wrong with your Pro-Aqua, though. (It IS an air cleaner, BTW)

The gifts the dealer gave you was just that: a gift. Sure they're a pain to use but did you buy the machine just to get the corny gift?

Those gifts are purchased from other companies. Some work, most don't. In my opinion, all distributors who want to stay in business should eliminate those gifts and use a REAL thank you gift.

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SCAMBUSTER0u812
US
Apr 13, 2010 4:16 pm EDT

It looks to me like the positive comments were all written out by the same person...notice the poor grasp of the english language. Remember...if it sounds too good to be true it probably is. SCAM!

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alena1979
Portland, US
Apr 13, 2010 5:43 pm EDT

I use my Pro-Aqua for must a 1 year and happy! Distributor give me the air ticket discount for $500 and its work, I have flight to Florida, which was for free. Some people write this this comments and never saw this system, please first see the Pro-Aqua and then write the comments. People who real have this machine is happy !

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DANIIL
US
Apr 15, 2010 4:23 pm EDT

PRO-AQUA IS REAL THE BEST IN INDUSTRY ! HAS EXPERIENCE WITH RAINBOW FOR OVER 12 YEARS, PRO IS MUCH BETTER !
DANIIL
VANCOUVER, WA

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aundy28570
Newport, US
Apr 19, 2010 9:44 pm EDT

I have this machine and I can say that I'm not happy! They can offer something that sounds like a good idea for what they should be making off of one machine. They need to train their retailers the proper way to do business or they will continue to have more stores that will close their doors. Seems like anyone can become a retailer and run there store with poor quality service. I'm not saying all the stores are that way but its not fair for all the people who buy these machines and do not get descent service and then are stuck with the machine and I know several in that situation.

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andrey42
US
Apr 22, 2010 4:31 am EDT

I am very glad to purchase of this system, to a dust became much less, it became easier to breathe, I wake up and it would be desirable to live. Thanks, sincere thanks office state of Washington

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Ambergr
Greer, US
May 13, 2010 11:49 am EDT

Just check the TV report about Pro aqua on Youtube. For those who sell the product it might be interesting that customers can also buy Pro aqua on line through"Affordable home electronics" web site instead from door to door sales people. That says it all.

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ahboy
MY
Jun 16, 2010 9:25 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

what nonsence that you are giving a false and bad remark about pro-aqua?oh, maybe all the crabs here is coming from rainbow or any other hydro cleaning idiot dealers!dont ever condamn about pro-aqua unless u try it!

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CHRONIQUE
Dallas, US
Jul 05, 2010 12:33 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

i went to work (or thought i was going to go to work) for a pro aqua dealer here in Dallas, Tx. only to walk out of the training on the 3rd day realizing this was high pressure sales and everything that had been brought to the forefront was only later to be explained as an impossible task to get paid and remain employed.

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John Ashner
Tempe, US
Jul 28, 2010 11:33 am EDT

I am completely happy with my Pro Aqua. It has done nothing but make me feel like I am living in a healthier environment. The air is cleaner and my house smells much better!

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John Ashner
Tempe, US
Jul 28, 2010 11:38 am EDT

I would not be able to live with my Pro Aqua. I am so happy that I purchased one. This machine will really blow your mind. It cleans better than any other vacuum I've used and also cleans the air.

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Sam Cassidy
Rochester, US
Jul 28, 2010 11:43 am EDT

I love my Pro Aqua and am so glad I bought it. I also was very happy with the coupons and other prizes I won after buying a Pro Aqua.

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Sam Cassidy
Rochester, US
Jul 28, 2010 11:47 am EDT

Talk about a great machine. The Pro Aqua cleans like no other vacuum I have ever seen. I was convinced that the Pro Aqua was the best machine on the market when sales representative made amazing presentation at my house. It actually is better than I ever thought it would be. I recommend this machine to anyone that has to vacuum a lot.

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Joe Gentino
Hilton Head Island, US
Jul 28, 2010 11:52 am EDT

The Pro Aqua vacuum cleaner is amazing. My favorite part of this device is the air purification system. It cleans all of the dust out of the air. You can even add scents to the water and make the air smell like fruit or any other scent you want. The Pro Aqua has become an integral part of my life.

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Alfis
Albuquerque, US
Aug 28, 2010 6:12 pm EDT

Pro Aqua and the company are trash. They rip off their own reps and customers. All the positive posts must be from them because no one who was dealing with these con guys would ever post something positive. The machine looks good but do not blinded of the looks. It is cheap built and breaks down easy. If you want to find out the truth the hard way just buy one of their units or get set up with them. Otherwise run away.

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fujimo101
El Paso, US
Sep 01, 2010 10:36 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

it seems to me that every thing on the market has a evil, the pro aqua cleaning system does just what it says.it gets the [censor] out of the air. the carpet, our homes.yes its a shame that some people have had bad dealings with some people.what, do you really belive that you would'nt.this is a great product, many will try to capitalize on that no matter what.it;s not the first time or the last.we as consumers have seen this again&again.the main thing is that we are now able to somewhat control our own air in our homes.

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gabsworld
Dallas, US
Oct 06, 2010 12:07 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

i worked for a company in Dallas and came to find out that the checks always came back with insufficient funds and i just wasted my 3 weeks time, gas ans all now when i tried to get that money re paid it all was the same checks i got in the first place and all the PLS and Checks Cashing, Cash and Go wouldn't take it, but o well one day he will loose everything and i fell sorry for his family.. But the Product works super great loved it and am trying to get me one soon...

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BT,DT,AS
Dallas, US
Oct 10, 2010 4:33 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Yeap! Pro Aqua is a scam, know because I was working for the Company. I just quit yesterday after four days. The Manager (authourized dealer in Dallas, TX) Scott Raymos, promised us ( the Reps.) $552 a week, he said we would only be working 4 1/2 to 6 hours a week, but it's more like 8-12 hours a week, and continued to come up with reasons he would not pay a rep i.e., if I were to leave the dirt pads I use for demonstation puposes in the client home and not bring them as proof, or if the show did last an hour and a half. But the worse part was he took copies of ours social security cards and ID's, and had us sign something that says I go to jail if I don't bring his equipment back within 72 hours of not calling or showing up to his office, yet we never signed anything saying I was an independent contractor, or was emploued by this company. Besides that he said "people from Texas are dumb".

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kay123456
Waverly, US
Nov 18, 2010 6:53 pm EST

THE MACHINE MAY BE GREAT BUT THE LIES TOLD BY THE CHILLICOTHE, OH AREA REP ARE A DIFFERENT STORY, HE WANTS YOU TO SET UP DEMOS FOR HIM AND AFTER 4 DEMOS YOU GET A FREE GIFT. WELL AFTER 4 DEMOS HE TELLS YOU THEY ARE TO OLD, THEY HAVE TO OWN THIER OWN HOME, WE DON'T DO SINGLE MEN, OR THEY DON'T HAVE GOOD CREDIT, ETC ETC ETC WE FOUND THIS AS DISCRIMINTOR. SO BEWARE OF PROMISES THEY WILL NOT KEEP. ALSO 2 OF OUR REFERRALS WANTED THE PRODUCT

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Terrible Tee
Dallas, US
Dec 20, 2010 2:56 am EST

My nephew went to work for this company in Dallas, TX this past week. He came home everyday with horror stories about the owner (Scott) of the retail store in Richardson, TX. I was appalled at his act of bigotry and sexual harrassment comments made while training new employees. And to give new hires a notebook with scripts two days before throwing them out in public to do demonstrations is truly unethical and immoral business practices. Finally, to hear him tell the receptionist to lie to a customer on the phone that she was randomly picked for a home demostration and that she would win a weekend get away if she would just let the employee do a demo was unbelievable. I believe that the Pro Aqua equipment is outstanding but the independent retailer (Scott) needs to be sent back to the devil.

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Terrible Tee
Dallas, US
Dec 20, 2010 2:59 am EST

DO NOT BELIEVE ANYTHING TOLD TO YOU BY THE EMPLOYEES AT THE RICHARDSON TEXAS STORE LOCATION. I AM REPORTING THIS LOCATION TO THE BETTER BUSINESS BUREAU.

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Syracuse
Clay, US
Dec 20, 2010 7:19 pm EST

My expierence is different. I was employed as a subcontractor 1099 like ny of the salespeople. The proaqua sells for [protected]. They lied and said they wanted air-specialists and then during training you find it is a vacume cleaner as well. The product as far as air cleaning foes is increible. The real cost to the customer is 1200 the difference the salesperson gets. I thought one of the owners here isn Syracuse NY was a jerk. They have ads running constantly because they can't keep people. They have threew different company names which I thought to be odd. I reall have a bad taste for them due to they really don't care about the people. They just want the sale

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aproaquadealer
Syracuse, US
Jan 25, 2011 5:52 pm EST

My experience with Pro-Aqua couldn't be any different than what I'm reading here. I started out as a customer and the salesperson asked me if I was interested in making some extra money. I'm a stay-at-home mom and I'm always looking for another source of income so I said sure why not...I trained as a dealer myself and now I make an extra $1000 - $2000 a month selling part time! I couldn't be happier. Yes there is pressure...when you sell something you are trying to persuade somebody to buy it!

It seems like a lot of the people on here are having trouble with the offices...a lot of these offices used to sell Hyla, rainbow etc. and were just as trashy then...my office is great, run by a real stand-up guy who has never been shady or sleazy.

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RobbyJ88
Syracuse, US
Feb 11, 2011 7:01 pm EST

I have just started to use the Pro Aqua. It is a fantastic product. The dealer in my area (Syracuse, NY) is for giving gifts with no obligation to buy, not using high pressure sales techniques, and never calling on references without the client/customer calling first and asking. The structure has some aspects of multilevel marketing, but its primary focus is on the sales that prove it is the best. I was so impressed with the company I started working for them, and after a week I am having a wonderful time, and getting a lot of positive feedback from my family and friends. An in home demonstration will cost you nothing and the unit will speak for itself, it is a great product!

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ajsourpatch
Muncy, US
Feb 14, 2011 2:12 pm EST

I have a pro aqua and i hate it. This vacuum now sits in the corner and i went back to my dyson. It is a mess to clean. And the sales people are ridiculous. This also goes for rainbow sales people. I will never allow another sales person in my house after the experience i dealt with. The vacuum has broken several times and when i call to get it fixed they tell me to super glue it back together myself or give me some excuse as to why they won't cover that part, also the last time i called the phone had been disconnected and i had to call the loan company to get the correct phone number. These vacuum cleaners are horrible.

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Actual Real Customer-no rep
Pasco, US
Feb 27, 2011 9:55 pm EST

My wife and I reside in Pasco WA, and currently own a Rainbow system. The product has done the job we expected it to do with the exception of longevity in relation to price. In late 2010, we were looking to replace it with either a Kirby or Pro Aqua system, and decided on viewing a demo of the Pro Aqua system first as we felt this was our first choice. Our experience with an in-home demonstration was less than desirable for several reasons. The individual who arrived at our sanctuary gave both my wife and myself an awkward feeling. As a subset, awkward in the manner we were not comfortable having this salesperson in our home, and we felt like we were being "cased". The saleperson apparently was less interested in showcasing his product then wanting to know how big our flat screen was and how much our surround system was worth. After several rounds of questioning, we really wanted him to leave but let him eventually get to the demonstration. Upon completion, we informed the saleperson we wanted time to think about the purchase but he was persistant in letting us know there was not a better product on the market all the while we just wanted him to leave. If this wasn't bad enough, we received phone calls daily for the next week pressuring us to make a purchase. I finally had to make it known under no certain terms he was to not call our house again or we would both contact the police and file a formal complaint. Does Pro Aqua screen there salepersons? If I did not know any better, I would be about 100% certain this individual has either a lengthy police record or even prison time. A word for the wise, be very careful who you invite into your home, near your personal belonging and most importantly your children.

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Previos PA Distributor
Marion, US
Mar 01, 2011 5:49 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

This company and Sam and Joe are big jokes... I hate that this product has such poor representation

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mark40511
Lexington, US
Mar 17, 2011 2:40 am EDT

Attention:

I'm sure these are great vacuums. I love my Rainbow e2. But DO NOT buy one of these from a door to door salesman. They are WAY overpriced. If you want a vacuum like this : Hyla, Rainbow, etc, you can search ON or OFF the internet and find a reputable dealer who specializes in rebuilding/ reconditioning these machines making them as good as the day they were built at a fraction of the price.

That being said. These separator water filtration vacuums are awesome. They really do work great if used properly

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Robby Ellison
Monroe City, US
Mar 25, 2011 7:16 pm EDT

I have worked for Pro Aqua for over 2 years and am VERY happy with the one I have in my house and the ones I have sold just because people get a rude or pushy salesman or a bad distribtor does not mean they are all that way. I am in Northeast Missouri and run in Iowa and Ill alot and have NO complaints on the product and I have sold hundreds of them. The reason I bought one was my wife and son had allgeries and asthma bad it has helped them alot with there breathing. So if the machine is junk like people say on here then why is my son and wife breathing better?

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Cray4333
Springfield, US
Apr 03, 2011 8:05 am EDT

Can I have yours or buy it cheap since you have no use for it?! Worth a try right? :) I have always hated working for companies that make you do high pressure selling. Worked for an apartment complex and would feel like an idiot harassing people following the companies rules. They had secret shoppers check up on us often to make sure we were doing it. That was a waste of my time. I rented every apartment I showed without high pressure or calling them every day.

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smiling620
Williamstown, US
May 17, 2011 8:32 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have one to sell - anyone interested - reduced price - all the hoses and hook ups - husband doesn't like it smiling620@gmail.com

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Dan leone
Overland Park, US
Jul 11, 2011 5:11 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Pro aqua Richardson Texas is not an employment ad you want answer. They say $552.00 a week, but you have to do 12 demos a week to get that. And 12 demos a week is impossible.They sat they give you leads but you have to go door to door signing people up fo a $1, 000.00 drawing which is never given away. You also have to hang flyers that say final notice. There is never a first notice. People call on the final notice only to be talked to by an appointment setter, which sets very few.This final notice upsets a lot of people. They want you to put 100 final notice a day on people's doors.They say you get health insurance after ninety days. Which is another lie.They have to hire every week.No one stays with this company because they make no money. If you don't hit your 12 demos you are on straight commision, which is very low: like $200.00 a sale.So no one makes any money and spend a lot on gas.When they hire you they say you are in management training for 90 days. No one stays that long.Scott Ramos, the Distributor, Is a crook that has been with a lot of companies. Like Fairfax, Rainbow, Filterqueen, Ocean Blue and Pro aqua. He has said that they all are the best.Fair fax is the only compant that he did real good.Very few women stay with him.This is a bad deal. I worked for him for 3 weeks and nothing he said was true so stay away from him.

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TeseH71
d, US
Aug 10, 2011 8:45 am EDT

I just purchased mine yesterday and absolutely LOVE it and the salesman was awesome, he was very good at the demonstration, and very knowledgeable about the product even though he only started a few months ago. He threw in a FREE 120 dollar Pro aqua room purifier, (we will be getting 2 additional ones since we referred 10 people and 2 agreed to see a demo already) a box of 4 free scents, and the attachments that don't come with the standard unit. His boss the owner of the company even brought a 5th of gentlemen's jack daniels after my husband joked with him and said you need to buy me a drink after buying this from you, the independent owner asked okay what do you drink? and hubby said JD and he came back to our house and gave him the bottle, and talked with us awhile LOL, We had a superb demo, ( Thanks Josh) the people were awesome and the product is AMAZING my entire house smells great and feels cleaner. I live in Pennsylvania and my Dealer was out of Halifax PA. Great guy, great salesmen and I wish them many more sales, and good fortune!

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bbig ddawg
US
Aug 11, 2011 11:42 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Pro Aqua is a great product. It does what it's supposed to do. The problem is when you work for a crack head and a thief who writes you bad checks, if he pays you at all. Beware the Dallas, Tx. distributor. If his lips are moving, he's lying

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Dan leone
Overland Park, US
Aug 26, 2011 6:05 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Scopt Ramos lies all of the time
no pre set appoint ments you have go door to door signing people up for $1, 000.00 cash/
Most people won't sign up.
you have to hang final notice flyers on doors.There was never a first notice. very few people call, a lot are upset. you have to hang 100 a day.
12 demos a week to get your $552.00 which is impossible.
don't do 12 you are on straight commission.of $200.00 a sale
No 90 day management training
No health insurance in 90 days.
they hire every week because no one stays.
Scott Ramos hates women workers.
If you get a paycheck it may not be good; he writes a lot of bad checks.
He has been with Fairfax, filterqueen, ocean blue, hyla, rainbow and pro aqua, and he says they are all the best. After he leaves a company he talks bad about them.
I promise you that if you start with him you will not stay.He only has one guy that has stayed and he is 65 years old.
Everyone that has ever worked there does not say anything good about Scott Ramos.
He is a bad businessman and a lot of people call him a crook.

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Ron Cook
Lee Center, US
Nov 14, 2011 12:39 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

We bought a ProAqua and my wife and I are very happy with it. It does what is says it will do. Our house is soooooooo much cleaner now and the air is wonderful now.

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BITEME2
San Antonio, US
Apr 27, 2012 2:11 pm EDT

OK, so the machine might be great, I'm hoping of getting one myself but the office SUCK! I was a stay at home mom looking for a little income. I saw their ad online, called the office and got "hired" after the first day. I get the point that you do have to work to make money, that's a no brain-er, but seriously they go back and forth on how you get paid. To get the base pay of $552 (which sounds too amazing right?) you have to do 12 demos in people's homes and get 50 recommendations. Just like Cutco, they make you go through your family and friends first, and they promise that they'll give you leads later after you "practice." However, they never do give you leads, you have to go door to door handing out flyer's. Fine, whatever I did it to get paid, which I never did get paid. I worked for them for 2 weeks, handing out TONS of flyer's, not stopping till I literally had no more to hand out. No calls. Then I had no gas AT ALL! I couldn't even start my car. I told them I had to go part time, so I can work somewhere else just for a little bit to get some gas money, but I was not quitting. Then they harassed me with calls, calling me constantly telling me I have to show up everyday at the office for a mandatory meeting, so that I can "learn" more, which we never learned anything because they threw us out all together to hand out flyer's while they try to hire more people. They also told me the first day that the only mandatory meeting I had to attend was on Saturday. I told them I could not go, because I had to work to get gas money, I wanted to go part-time like they claim to have. Then they said that I have to at least show up to the office two days out of the week, instead of six. Yet, they still harassed me with calls expecting me to show up everyday. To top it all off, I didn't get 12 demos so I knew I was going to get the $552, but I did make 1 sell which was suppose to be at least $200. Again, they went back and forth, they told me because I could not deliver the ProAqua to my aunt (who I sold it to), I was not going to get paid. Instead, another guy at the office was going to get paid my $50 for delivering it. I wasn't even going to get $200, even though it was MY sell through MY aunt, I DID NOT get paid because I didn't deliver it. COMPLETE BULL ###!

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