Pro-smokes
Reviews and Complaints

I gotta say, these online cigarette sales companies, man, they all seem like they're run by the same folks. But lemme tell ya, Pro Smokes, they're a real letdown. Their delivery times are just plain terrible, and don't even get me started on their customer service. I mean, seriously, my last order took a whopping four months to arrive! Can you believe that? And try reaching out to their customer service? Good luck with that! I could hardly ever get a response, whether it was through email or a good ol' phone call. It's like they don't even care about their customers, ya know? So, if you're lookin' for a reliable online cigarette seller, I'd steer clear of Pro Smokes. Trust me, you'll save yourself a whole lotta frustration.

I gotta tell ya, I had a real rollercoaster ride with Pro-Smokes. So, back in September 2018, I decided to order 4 cartons from their website. Little did I know that I was in for a wild ride. Fast forward to April Fool's Day 2019, and guess what? That's when my order finally showed up at my doorstep. Yeah, you heard me right, it took 'em a whopping six months to deliver my smokes!

Now, let me tell ya, the frustration was real. I tried reaching out to Pro-Smokes through phone calls and emails, but they just kept giving me the runaround. It was like they were playing a game of hide and seek with me. I even mentioned to them that I stumbled upon some pretty awful reviews about their service, but they had the audacity to claim that those reviews were all written by their competitors. Talk about being nasty, huh?

But hey, let's not dwell on the negatives too much. When my order finally arrived, I gotta admit, the cigarettes were top-notch. They were exactly what I expected, and the quality was on point. So, credit where credit's due, Pro-Smokes did deliver a good product, albeit with a ridiculously long wait time.

All in all, my experience with Pro-Smokes was a mixed bag. Yeah, they made me wait for ages and their customer service left a lot to be desired. But hey, at least the cigarettes were good. So, if you're willing to put up with some serious delays and a bit of a headache, then maybe give Pro-Smokes a shot. Just be prepared for a bumpy ride, my friend.

I recently made a purchase from Pro-smokes (pro-smokes.com) for some cigarettes. I paid a total of $150.00 for my order, and it has been almost two months now, but I still haven't received my package. The frustrating part is that they wouldn't even start tracking my order until after a whole month had passed. And now, they're telling me to wait for ten more days for any tracking updates. But guess what? Those ten days have come and gone, and there are still no updates on my package.

To be honest, I'm starting to lose hope that I'll ever receive my order or get a refund. This has been the worst mail order experience I've ever had to deal with. It's incredibly disappointing and frustrating to spend so much money and not get what you paid for. I really hope that Pro-smokes can resolve this issue and provide me with either my package or a refund. But at this point, I'm not feeling very optimistic.

Update: It has now been over two months since I placed my order with Pro-smokes, and I still haven't received any updates or my package. This is beyond frustrating. I've tried reaching out to their customer service, but it seems like they're not very responsive or helpful. I'm starting to think that I may never see my money or my cigarettes.

I would strongly advise against ordering from Pro-smokes. Save yourself the headache and find a more reliable and trustworthy online retailer. It's just not worth the stress and disappointment. I wish I had known about their poor service before making my purchase. Lesson learned, I suppose.

I placed an order for 4 cartons of Camel Lights from Pro-smokes on December 12, 2017. It's already March 18, 2018, and guess what? My order hasn't arrived yet! Can you believe it? They came up with this ridiculous excuse about my package being stuck at the border or something. I mean, seriously?

So, I decided to ask for a refund because this whole situation seemed fishy to me. But guess what they told me? They said I needed to send them a bank statement as proof of payment in order to get my money back. Can you say sketchy? I mean, who does that? But hey, I went ahead and did it anyway, just to see what would happen. And you know what they said? They said I'd get my refund in a few weeks. Yeah, right!

Let me tell you, after this experience, I will NEVER, and I mean NEVER, buy cigarettes from Pro-smokes again. I mean, who needs all this hassle and uncertainty? Not me, that's for sure. So, take my advice and steer clear of these guys. Trust me, you'll thank me later.

Susan Howard and Estelle Hassler at Pro-smokes (pro-smokes.com) have completely ripped me off. I used PayPal to make my payment, but they conveniently blamed some "problems" with a payment processor in New York. Ever since then, they've been feeding me a bunch of lies and now they don't even bother responding to my emails anymore. It's clear as day on their website that they promise a 100% guaranteed delivery or a full refund. Well, surprise surprise, that's just another one of their lies. And to top it all off, they're based in Israel, so good luck trying to take them to court in the USA.

It's been a whole year since we coughed up our hard-earned cash (a whopping $200.00, mind you) and guess what? No product in sight. And you know what's fishy? They don't even accept credit cards. Now I get it, they're probably scared of getting disputed left and right. Can't blame 'em, I guess. But let me tell you, we've exchanged a grand total of 35 emails with these folks, and it's just been one excuse after another. Still no refund, though. Can you believe it? I've never come across a company quite like this one. They're a real disgrace to all the decent online businesses out there. They've shattered every promise they made, and it's just plain disappointing. This is the first time I've ever felt compelled to write a negative review, but trust me, they deserve it. Don't let 'em pull the same stunt on you, my friend. Stay far, far away.

This website, Pro-smokes (pro-smokes.com), is an absolute scam, and I strongly advise against making any purchases from them. I made the mistake of buying from this site, and let me tell you, it was a complete waste of money. The package I ordered never arrived, and when I reached out to their customer service, they just kept giving me the runaround, saying it would arrive soon and to be patient. But after a while, I finally realized that it was never going to come.

Frustrated and disappointed, I decided to request a refund. I reached out to them multiple times, but it has been several months now, and I have received absolutely no response from them. Not only have I not received my refund, but they haven't even bothered to acknowledge my requests. It's incredibly frustrating and unfair.

I genuinely don't want anyone else to go through this terrible experience. Please, I implore you, do not waste your hard-earned money by purchasing anything from Pro-smokes. They are a complete scam, and it's clear that they have no intention of providing any sort of customer support or honoring their refund policy.

Save yourself the trouble and find a reputable and trustworthy online retailer for your smoking needs. There are plenty of legitimate options out there that will actually deliver on their promises and provide excellent customer service. Don't fall victim to Pro-smokes' deceitful practices. Stay away from them at all costs.

I placed my order for cigarettes with Pro-smokes (pro-smokes.com) over 2 months ago and asked for a tracking number. They said they shipped the cigarettes and gave me a tracking number, but it turned out to be invalid and didn't show that the shipment actually happened. I waited for a whole month and then reached out to them to ask about the shipping status of my order. They responded saying that the order was returned to the sender and assured me that they would re-ship the cigarettes within 48 hours. I patiently waited for 2 weeks and then decided to inquire again, only to find out that they hadn't re-shipped the order or refunded my money.

These guys at Pro-smokes, man, let me tell you, they're a bunch of pro-scammers. They'll have you hanging on to hope for like, I don't know, at least 10 freakin' months! And then, just when you think you're finally gonna get your stuff, they start from scratch again. It's like a never-ending cycle of disappointment, my friend.

And guess what? You can kiss your hard-earned money goodbye, 'cause you ain't never gonna see it again. It's like they just snatch it right outta your hands and vanish into thin air. It's infuriating, I tell ya.

I've been so fed up with their shenanigans that I even reached out to the FBI, man. Yeah, you heard me right. I'm tryin' to get those feds to investigate these scammers. But that's not all, I also contacted Phillip Morris in NYC, 'cause these guys are sending their products with a promise of receipt. That's some shady business right there, my friend.

I mean, come on, if Phillip Morris doesn't wanna get in trouble, they better start workin' with the FBI and all them other agencies I've gathered. 'Cause let me tell ya, an investigation is long overdue.

Listen up, folks, don't be fools like me and hand over your money to these crooks. Instead, take that cash and treat someone you love to a fancy dinner. At least you'll get somethin' for your hard-earned dough, ya know what I'm sayin'?

Oh, and before I forget, big shoutout to Sitejabber for puttin' this review up. It's good to know there are platforms out there that let us vent our frustrations and warn others about these scammers. Keep fightin' the good fight, Sitejabber!

I placed my order with Pro-smokes without any issues. However, it's been a whopping two weeks since I paid, and I still haven't received my package. I decided to reach out and express my frustration. After a few days, I finally received a response, but it wasn't what I wanted to hear. They informed me that they had taken a whole two weeks just to process my order, and now I have to wait an additional 4-5 days for a tracking number. Can you believe it? Another $-5 days pass, and still no sign of any updates. I patiently waited for a response, but it took them a few more days to get back to me. Their excuse this time was that there was some sort of problem within their company, which prevented them from providing me with the tracking number information. Frustrated and fed up, I demanded a refund and reported the entire transaction to the authorities.

Fast forward almost a month since I initially placed my order, and what do I get? A bogus USPS tracking number for an order that should have already arrived. I reported Pro-smokes once again, emphasizing that I wanted my money back. Honestly, I highly doubt I'll ever see that money again, but I'm not giving up. I'll keep reporting them until something actually happens.

Total scam. I've been waiting for my order from Pro-smokes for a whopping 9 months. Can you believe it? By the time I realized what was going on, it was already too late. And guess what? I'm out over $200! Can you imagine the frustration? It's like throwing money down the drain. I can't believe I fell for their tricks.

I mean, seriously, who takes that long to deliver a package? It's absolutely ridiculous. I've tried reaching out to their customer service, but it's like talking to a brick wall. They don't respond to my emails or calls. It's like they vanished into thin air.

I wish I had done my research before placing an order with Pro-smokes. If only I had read the reviews from other customers who had similar experiences. It's a lesson learned the hard way, that's for sure.

Now, I'm left with no smokes and a big hole in my wallet. It's frustrating and disappointing. I trusted them to deliver what I paid for, but they let me down big time.

So, if you're thinking about ordering from Pro-smokes, think again. Save yourself the headache and the loss of hard-earned money. There are plenty of other reputable online stores out there that actually deliver on their promises. Don't make the same mistake I did.

I ordered 6 cartons of cigarettes back in November 2018, and it's already February 21, 2019, but I still haven't received my order or gotten my money back! It's been such a long wait, and I'm starting to get really frustrated. I've tried reaching out to their customer service multiple times, but I haven't received any response. I just want my cigarettes or my money back, it's as simple as that. I can't believe it's taking them this long to fulfill my order or even provide a refund. It's really disappointing and I wouldn't recommend anyone to use Pro-smokes.com based on my experience.

I can't believe it, but I had the worst experience with Pro-smokes (pro-smokes.com). Seriously, what the heck? I ordered a product from them on January 26, 2018, and it's now March 13, 2018, and still no sign of my order. Can you believe that? It's absolutely ridiculous!

To make matters worse, I've tried reaching out to the seller multiple times, but guess what? No response! I've called them, I've sent them emails, and nothing. Nada. Zilch. It's like they don't even exist. And to top it all off, they gave me a tracking number that turned out to be completely bogus. Can you say scam?

I am beyond frustrated with this bogus company. I mean, how can they just take people's money and disappear into thin air? It's not fair, and it's definitely not right. I trusted them to deliver my order, and they let me down big time.

I strongly advise you to stay away from Pro-smokes (pro-smokes.com). Don't make the same mistake I did. Save yourself the headache and find a reputable seller who actually cares about their customers. Trust me, you'll thank me later.

Made an order from Pro-smokes (pro-smokes.com) and paid for it, but unfortunately, I never received any sort of reply or confirmation. I was left feeling quite frustrated and disappointed with the lack of communication from their end. It's important for businesses to keep their customers informed and updated, especially when it comes to online transactions. This lack of response made me question the reliability and professionalism of Pro-smokes.

Furthermore, the website itself seemed a bit outdated and difficult to navigate. It lacked user-friendly features and the overall design was not very appealing. I had trouble finding the specific products I was looking for, and the search function was not very helpful either. It's crucial for an online store to have a smooth and efficient browsing experience, but unfortunately, Pro-smokes fell short in this aspect.

In terms of product variety, Pro-smokes did offer a decent selection of smoking-related items. They had a range of cigarettes, cigars, and tobacco products to choose from. However, I couldn't help but notice that some popular brands were missing from their inventory. This limited selection might not cater to the preferences of all customers, especially those who have specific brand preferences.

Another issue I encountered was the lack of detailed product descriptions. It would have been helpful to have more information about the products, such as the origin, ingredients, and any additional features. This would have allowed me to make a more informed decision before making a purchase. Unfortunately, Pro-smokes did not provide sufficient details, leaving me uncertain about the quality and authenticity of their products.

Lastly, the shipping process was quite slow. After finally receiving a response from their customer service, I was informed that my order would take longer than expected to arrive. This delay was frustrating, as I had already waited for a considerable amount of time without any updates. It would have been appreciated if Pro-smokes had provided more accurate shipping estimates or at least kept me informed about any delays.

Overall, my experience with Pro-smokes was far from satisfactory. The lack of communication, outdated website, limited product selection, insufficient product descriptions, and slow shipping process all contributed to a disappointing shopping experience. I would advise potential customers to consider these factors before making a purchase from Pro-smokes.

I gotta tell ya, I had a pretty rough experience with this so-called Pro-smokes website, or should I say, Pro-jokes! I mean, seriously, I ordered not one, but two cartons of smokes on December 9th, 2020, and guess what? I haven't received a single thing from these jokers! Can you believe it?

So, naturally, I reached out to them, demanding a refund for my hard-earned cash. And you know what they had the nerve to say? They said they couldn't give me my money back! Can you believe the audacity? I mean, come on, it's not like I'm asking for the moon here, just a simple refund for a product they failed to deliver.

Now, I'm not one to take things lying down, so I've decided to take matters into my own hands. I'm gonna report these scammers to the Better Business Bureau, and boy, are they gonna regret messing with me! I mean, who do they think they are, trying to pull off such a big-time scam?

Let me tell you, folks, if you're thinking about ordering from Pro-smokes, think again. Save yourself the headache and the disappointment. These guys are nothing but a bunch of con artists, taking innocent people's money and leaving them high and dry. Don't fall for their tricks like I did.

In conclusion, Pro-smokes is a total sham. They promise you the world, but all they deliver is frustration and empty pockets. Stay away from these scammers, and save yourself the trouble. Trust me, you'll thank me later.

I placed my order on 5/8/2019, and let me tell you, it's been a real rollercoaster ride. I haven't received a single thing yet, and all I've been getting are excuses and empty words of appreciation for my patience. I mean, come on, my patience ran out months ago! And to make matters worse, I even paid extra for express shipping. Can you imagine how long I would have had to wait if I had just gone with standard shipping? It's been a frustrating experience, to say the least.

Pro-smokes.com ain't no good, trust me. Once they snatch your cash, you can kiss your smokes goodbye. They'll keep you hanging on, but those cigs will never make it to your doorstep. Save your dough and steer clear of these scammers. The Federal Trade Commission and the FBI have been notified about their fraudulent activities. Don't be a victim, folks. Stay away from Pro-smokes.com.

Total scam. I ordered 2 cartons from Pro-smokes back in March, but guess what? Nothing ever arrived. They kept giving me excuse after excuse, like seriously? Then they had the audacity to tell me that my package got lost in the mail. Can you believe that? And to top it off, they refused to give me a refund just because the package was sent. Like, what kind of logic is that? I'm seriously considering taking legal action against these guys because this website needs to be shut down ASAP. It's just not right to scam people like this.

I gotta tell ya, Pro-smokes (pro-smokes.com) is a total scam, my friend. I mean, seriously, I forked over a whopping 97 bucks and got absolutely nothing in return. Can you believe it? Don't even think about giving them your hard-earned cash, trust me on this one.

Honestly, I'm not even sure if there's a legit online company out there where you can buy tobacco, unless you have some fancy license for resale or something. I've tried my luck with Pro-smokes, but let me tell ya, it's a dead end. Save yourself the trouble and just head on over to a wholesale club instead. You can stock up on your smokes there and if you're worried about 'em going bad, just pop 'em in the freezer. Easy peasy, right?

I gotta admit, I was pretty skeptical about this whole online tobacco thing from the get-go. I mean, who wouldn't be, right? But hey, I gave it a shot anyway. Unfortunately, Pro-smokes turned out to be a big ol' disappointment. Lesson learned, my friend.

So, take my advice and steer clear of Pro-smokes. Stick to the good ol' wholesale club method if you wanna save some dough and avoid any unnecessary headaches. Trust me, you'll thank me later.