Menu
For Business Write a review File a complaint
Progressive Roofing & Home Improvements Customer Service Phone, Email, Contacts

Progressive Roofing & Home Improvements
Reviews and Complaints

Learn how the rating is calculated

4.2 14 Reviews 2 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Progressive Roofing & Home Improvements Reviews 16

ComplaintsBoard
J
Verified customer This review was posted by a verified customer. Learn more

Progressive Roofing & Home Improvements This company was super profesh and answered all my Qs

This company was super profesh and answered all my Qs. The dudes who did my roof were mad respectful of my stuff and picked up anything that fell right away. I got four dogs and they were always on top of picking up nails so my pups wouldn't get hurt. They started early and worked all day, only taking breaks for water and lunch. If you need roofing work, these guys are the bomb dot com. Highly recommend!

Read full review of Progressive Roofing & Home Improvements and 4 comments
Hide full review
4 comments
Add a comment
A
A
A. Cole
Verified customer This complaint was posted by a verified customer. Learn more

Great to work with and very good prices. Chris was great!

B
B
B. Goyette
Verified customer This complaint was posted by a verified customer. Learn more

Contacted Progressive. Chris arrived about 2 hours later. Provided a free written estimate to replace the roof that evening. Agreed to contract. date was set for work to be completed. Crew arrived in a timely manner and completed the project in 1 day. Crew was professional and efficient. I would recommend to anyone who needs a new roof or repairs. Chris was very professional and informative. A credit to the company.

D
D
D. Kessler
Verified customer This complaint was posted by a verified customer. Learn more

Chris *** and his project managers were appreciated. They answered questions and concerns fully, clearly, and without being defensive or evasive. The crew arrived at 7 AM and stayed until it was finished, except for final touches the next day. The roof is beautiful. The surrounding yard is clean. And Lisa, the office contact, was always quick to respond and a pleasure to work with.

A
A
A. Yundt
Verified customer This complaint was posted by a verified customer. Learn more

From start to finish its was the best experience I've ever had. Very easy to talk to and do excellent work. I would recommend them to anyone.

ComplaintsBoard
D
Verified customer This review was posted by a verified customer. Learn more

Progressive Roofing & Home Improvements I'd def recommend Progressive Roofing & Home Improvements LLC for roof replacement

I'd def recommend Progressive Roofing & Home Improvements LLC for roof replacement. They're super nice & careful with customers. The guy who came out to give us an estimate was real good & explained everything. When they came to do the job, they got there early & worked hard all day, only stopping for lunch. They worked like a team & when they were done, they cleaned up all the mess. I was really impressed with everything.

Read full review of Progressive Roofing & Home Improvements and 3 comments
Hide full review
3 comments
Add a comment
S
S
S. Stroman
Verified customer This complaint was posted by a verified customer. Learn more

Found working with Progressive was a great experience! The work crew was efficient and did a thoroughly professional job of replacing my roof. I was concerned that I would be left with some clean up duties but that wasn't the case at all. The crew did a wonderful job of hauling everything away and communicated with me throughout the two days of the project on an as needed basis. I recommend Progressive Home Improvements to anyone who wants a job well done.

J
J
J. Hoeger
Verified customer This complaint was posted by a verified customer. Learn more

We had a new roof installed on our house. It was a pleasure to deal with Progressive Home Improvement. They were prompt, courteous and very professional with all of the work done. We would recommend them for your home improvement needs!

K
K
K. Bechtelar
Verified customer This complaint was posted by a verified customer. Learn more

Progressive Home Improvements did a great job replacing my roof. The crew was efficient and very professional. My yard was clean of trash and nails. I would recommend Progressive Home Improvements to anyone who wants a job well done.

ComplaintsBoard
L
Verified customer This review was posted by a verified customer. Learn more

Progressive Roofing & Home Improvements We hired Progressive Roofing & Home Improvements LLC to do our roof job just a few days before Hurricane *** came

We hired Progressive Roofing & Home Improvements LLC to do our roof job just a few days before Hurricane *** came. I knew it would take some time to get the materials after the hurricane, but when I called the project manager for an update, she never called me back. The only update I got was when my shingles were finally in their warehouse. They never told me when they would deliver them to my house, when the roofers would come, or when they would show up the next day (6:30 AM) because they started pounding on the roof without telling me. They were also supposed to do some ceiling work, but two subcontractors came out to estimate it, and two weeks later, they showed up unannounced. We were so fed up that we turned them away. The roof replacement was low quality because the roofers were supposed to replace the facia board, but they didn't. They were also going to shingle over seven pieces of broken and rotting decking, but I had to stop them and insist that they replace it. Instead of replacing the whole sheet of decking, they only cut it to fit over two rafters and replaced only the cracked areas. There were still several areas that I wanted them to replace, but the contractor inspector said it was okay. I chose them because of the 12-year warranty and the annual five years of follow-up inspections, but we'll see. The subcontractors didn't clean up after themselves well and left a pallet and a tarp filled with roofing waste. I called them several times to collect it, but no one ever showed up. Don't waste your time and money!

Read full review of Progressive Roofing & Home Improvements
Hide full review
ComplaintsBoard
O
Verified customer This review was posted by a verified customer. Learn more

Progressive Roofing & Home Improvements Great to work with and very good prices

Great to work with and very good prices. Chris was great!

Read full review of Progressive Roofing & Home Improvements
Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

Progressive Roofing & Home Improvements Did the job right and on time

Did the job right and on time. I would let them do work for again.

Read full review of Progressive Roofing & Home Improvements
Hide full review
ComplaintsBoard
S
Verified customer This review was posted by a verified customer. Learn more

Progressive Roofing & Home Improvements What a great job this company did!

What a great job this company did! I am absolutely pleased with their work and will recommend them to everyone.

Read full review of Progressive Roofing & Home Improvements
Hide full review
ComplaintsBoard
O
Verified customer This review was posted by a verified customer. Learn more

Progressive Roofing & Home Improvements From start to finish its was the best experience I've ever had

From start to finish its was the best experience I've ever had. Very easy to talk to and do excellent work. I would recommend them to anyone.

Read full review of Progressive Roofing & Home Improvements
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

Progressive Roofing & Home Improvements Progressive Roofing & Home Improvements is absolutely wonderful

Progressive Roofing & Home Improvements is absolutely wonderful. This company is professional, courteous, and accommodating to work with. Roofing & Home Improvements to anyone needing roof and home improvements.

Read full review of Progressive Roofing & Home Improvements
Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

Progressive Roofing & Home Improvements Progressive Home Improvements did a great job replacing my roof

Progressive Home Improvements did a great job replacing my roof. The crew was efficient and very professional. My yard was clean of trash and nails. I would recommend Progressive Home Improvements to anyone who wants a job well done.

Read full review of Progressive Roofing & Home Improvements
Hide full review
ComplaintsBoard
H
Verified customer This review was posted by a verified customer. Learn more

Progressive Roofing & Home Improvements We had a new roof installed on our house

We had a new roof installed on our house. It was a pleasure to deal with Progressive Home Improvement. They were prompt, courteous and very professional with all of the work done. We would recommend them for your home improvement needs!

Read full review of Progressive Roofing & Home Improvements
Hide full review
ComplaintsBoard
T
Verified customer This review was posted by a verified customer. Learn more

Progressive Roofing & Home Improvements Progressive Home Improvement workers at the stated time every day

Progressive Home Improvement workers at the stated time every day. In fact, some workers were here and working about 15 - 30 minutes early. They cleaned the yard every day before they left. When a problem arose after the work was done, they came out and quickly fixed the problem. I am pleased how my roof looks now.

Read full review of Progressive Roofing & Home Improvements
Hide full review
ComplaintsBoard
B
Verified customer This review was posted by a verified customer. Learn more

Progressive Roofing & Home Improvements Chris *** and his project managers were appreciated

Chris *** and his project managers were appreciated. They answered questions and concerns fully, clearly, and without being defensive or evasive. The crew arrived at 7 AM and stayed until it was finished, except for final touches the next day. The roof is beautiful. The surrounding yard is clean. And Lisa, the office contact, was always quick to respond and a pleasure to work with.

Read full review of Progressive Roofing & Home Improvements
Hide full review
ComplaintsBoard
J
Verified customer This review was posted by a verified customer. Learn more

Progressive Roofing & Home Improvements Contacted Progressive

Contacted Progressive. Chris arrived about 2 hours later. Provided a free written estimate to replace the roof that evening. Agreed to contract. date was set for work to be completed. Crew arrived in a timely manner and completed the project in 1 day. Crew was professional and efficient. I would recommend to anyone who needs a new roof or repairs. Chris was very professional and informative. A credit to the company.

Read full review of Progressive Roofing & Home Improvements
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

Progressive Roofing & Home Improvements Found working with Progressive was a great experience!

Found working with Progressive was a great experience! The work crew was efficient and did a thoroughly professional job of replacing my roof. I was concerned that I would be left with some clean up duties but that wasn't the case at all. The crew did a wonderful job of hauling everything away and communicated with me throughout the two days of the project on an as needed basis. I recommend Progressive Home Improvements to anyone who wants a job well done.

Read full review of Progressive Roofing & Home Improvements and 4 comments
Hide full review
4 comments
Add a comment
K
K
K. Dare
Verified customer This complaint was posted by a verified customer. Learn more

What a great job this company did! I am absolutely pleased with their work and will recommend them to everyone.

D
D
D. Aufderhar
Verified customer This complaint was posted by a verified customer. Learn more

Did the job right and on time. I would let them do work for again.

V
V
V. Kilback
Verified customer This complaint was posted by a verified customer. Learn more

Progressive Roofing & Home Improvements is absolutely wonderful. This company is professional, courteous, and accommodating to work with. Roofing & Home Improvements to anyone needing roof and home improvements.

H
H
H. Batz
Verified customer This complaint was posted by a verified customer. Learn more

Progressive Home Improvement workers at the stated time every day. In fact, some workers were here and working about 15 - 30 minutes early. They cleaned the yard every day before they left. When a problem arose after the work was done, they came out and quickly fixed the problem. I am pleased how my roof looks now.

Progressive Roofing & Home Improvements Complaints 2

ComplaintsBoard
O
Verified customer This complaint was posted by a verified customer. Learn more

Progressive Roofing & Home Improvements On 9/27, two contractors provided a roof quote for a vacant property I own.

On 9/27, two contractors provided a roof quote for a vacant property. They promised a quick turnaround for standard colors. One requested to discuss payment details privately, and mentioned a 2.5% credit card fee. They were to inform me of the installation date, which never happened. On 9/29, I found unauthorized activity at the property. The contractor assumed I was away and didn't call. I reiterated the need for a date, which was unanswered. After a trespassing incident, I declined their service. They claimed to send a refund, but lacked my address, raising suspicions.

Read full review of Progressive Roofing & Home Improvements
Hide full review
ComplaintsBoard
M
Verified customer This complaint was posted by a verified customer. Learn more

Progressive Roofing & Home Improvements We been dealing with Progressive Roofing since May, 2022

We been dealing with Progressive Roofing since May, 2022. We agreed on a price to repair the roof. The repair was made and everything seemed to be going well until several rainstorms happened. Then, we noticed a leak in the kitchen window which was not there before. After several calls to Progressive, one of the work men who repaired the roof came out and explained that the problem was with the roof. He said the roof and leak would be fixed. The leak was quite large. It leaked onto the windowsill and then on the kitchen counter. The worker told us the problem would be fixed by the company. No one came out. After numerous phone calls to Progressive and the project manager came out, looked at the window and roof, made some measurements and said he would send the crew back to repair a larger area of the roof which should take care of the leak. That was about a month ago. We have had several rainstorms since then. Nothing has been done. Since then, I have made several calls to Progressive with the promise that she would get back to me. I have yet to hear from her. We would simply like the roof repaired well enough so that the window no longer leaks. We are concerned that the longer the roof remains unrepaired, the more internal damage (mildew/mold) will occur. I have attached a photo which shows how much water leaked through the kitchen window after only one rainstorm.

Read full review of Progressive Roofing & Home Improvements
Hide full review

Overview of Progressive Roofing & Home Improvements complaint handling

Progressive Roofing & Home Improvements reviews first appeared on Complaints Board on Jun 9, 2023. The latest review This company was super profesh and answered all my Qs was posted on Jun 9, 2023. Progressive Roofing & Home Improvements has an average consumer rating of 1 stars from 16 reviews. Progressive Roofing & Home Improvements has resolved 0 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Progressive Roofing & Home Improvements Contacts

  2. Progressive Roofing & Home Improvements phone numbers
    +1 (504) 259-7663
    +1 (504) 259-7663
    Click up if you have successfully reached Progressive Roofing & Home Improvements by calling +1 (504) 259-7663 phone number 0 0 users reported that they have successfully reached Progressive Roofing & Home Improvements by calling +1 (504) 259-7663 phone number Click down if you have unsuccessfully reached Progressive Roofing & Home Improvements by calling +1 (504) 259-7663 phone number 0 0 users reported that they have UNsuccessfully reached Progressive Roofing & Home Improvements by calling +1 (504) 259-7663 phone number
  3. Progressive Roofing & Home Improvements address
    2504 Kentucky Avenue, Kenner, Louisiana, 70062, United States
  4. Progressive Roofing & Home Improvements social media
  5. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 11, 2024
Progressive Roofing & Home Improvements Category
Progressive Roofing & Home Improvements is ranked 657 among 1369 companies in the Construction and Maintenance category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.