Publishers Clearing House / PCH.com
Reviews and Complaints

I was sent an item I never ordered from pch.com. In fact, I have never ordered a single item through them. When I received a notification, I sent an email stating the above, and told them to cancel it immediately, that I would not accept the item; it would be returned to sender. I also called the 800 number, and spoke with James, who said it would be cancelled within 24-48 hours. Three weeks later, the item was sent to me. I did not sign for it. It was at my front door. I believe I have 5 days to return it to UPS without charge. but I have yet to speak with them.
Notification was on 4/24/19; I sent email to them canceling the order I never made.
Spoke with James at 800 number on 4/25/19. On 5/15/19 the box was delivered.
I would appreciate assistance in this matter.
I hate this company for trying to swindle me.

i played the pch lotto on 4/29/2019 i played 3 times these are my numbers i played they wasnt never drown on this date right they had it on thair before the drowing took place that post to happened at 12:00am an they are not rewarding me my winnings 2.5 million mega prize i won this fair an i wont my prize ere is the photo of the drowing date when there system had an err an the pch costmer survice is refusing to reward me my cash prize jonathan falin

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Publishers clearinghouse claims you do not have to make a purchase. To increase your chances of winning... What a scam they have! I actually made a purchase from them.. And thus far they are continually sending me notices referring to the fact that they would like to see me place another one! And how it would be a shame if I lost out on the opportunity to win if I didnt... These people should be put out of business! I would be happy to be part of a class action lawsuit...

Tokens won not being added to my total. This past 30 minutes, 4/23/2019 lost over 31, 000 in slots, etc. Yesterday, in one slot game alone, 8, 700 plus not added. And that does not include other token losses from that lengthy day of play...in past month, loss of 30, 000 plus/day, sites crashing, freezing, invitations to games... Since the 17th not arriving in a timely manner in my gmail. For eg, this early am I received those invitations that were dated the 17, q18, 19, th. That adds up to over 900000 token loss. Oddly enough, the computer actually subtracted my newly won tokens from my total, back to back twice. Since I noticed something odd in the past several months, I decided to watch. Also, the timing between games is excessive, the lines accorded as winning is random, not following, at times pch game play rules. Ok, not important, but, fair play should be followed since our playing brings in money for them
Please teach them how to add 7, 000 plus 9000 is not 11, 000. 8800bonus tokens means just that,,, not 900.
And very very very difficult to discuss things with them. A lot of dead end, wasting our time on dead end avenues. Bordering on scam?..?

Love tomatos and I'm good growing them...I bought 2 Tomato Rockets and received 2 free (4 all together)...I am a good gardener...1 never sprouted...2 were almost 3" tall, appeared healthy, and died over night...? what caused this to healthy plants...the last one is struggling...has 3 small scrawny seedlings...I never gave them anything but water as needed... I am a retired nurse/widow and I spent good money on these plants to be...I am requesting a partial refund and will contnue buying my tomato plants at Walmart...thank you for your time...Sincerely, Dawn

Pch is telling everyone about scammers using their logos and other similar letterheads or whatever they can to make you think it's them and alright to deal with them in some way so they can take money from you.
Pch has been really deceptive in making people think they have a prize waiting for you, even naming you as being on the prize winning list.
The problem is, they say you don't have to buy anything and it won't help your chances to win if you do;then they hit you with page after page after page of totally worthless junk that they couldn't give away.
Since you can't get to the entry page for all the ads that they throw in your face, I made the mistake of thinking if I buy something, I might be let onto the actual page to enter this famous sweepstakes. I was thinking no, buying something won't help you win, but if you don't buy, you can't get to the entry form. Now I owe $49.95 for a $2 flashlight. It quit working after less than a week. I have at least 10 flashlights that do work. That's how bad I needed another one. Just wanted to enter the sweepstakes, and after several times of trying I gave in and ordered it anyway, because I could not get to the entry page. You would think it would be easy for anyone, especially someone with a measured iq of over 150, wrong!
They know it's not worth the time, trouble, or money to package it up and send it back, so I have to pay for this junk or get my credit ruined. My credit sore is755, probably better now. If I refuse to pay, it's not going to help my score. I guess I don't have much choice. I worked hard to get a good credit score. Please don't make that mistake, like me.
God will take care of these people some day. I'm glad it's not me. Amen.
Moral of the story, clean up under your on doorsteps before you accuse anyone else of scamming. Someone will burn for eternity for this crapshoot they call a sweepstakes.
Nothing but another scam as far as I am concerned. I wish I had never heard of publishers clearing house. Thank you

Ive been playing their sweepstakes and searches close to everyday for about 7 yrs or more, have yet to win a penny !, im sorry but nobody is that unlucky unless the games are just impossible to win, then they have these drawings where you can buy your chances with the tokens you accumulate or win on thier games and searches, twice i saved over 5 million tokens an bought thousands of chances and still lost, ive got close to 10 million tokens saved, im gonna buy all chances on one drawing, want to bet i lose again ? plus have you noticed that hardly anybody wins the big sweepstakes of money for life, it always says the didnt do it right or something so they have a draing for the second prize whatever that may be, i mean come on is it that hard to do the sweepstakes for the money for life or what> nobody ever gets it.Definately would like to see a full scale investigation on every game and so called drawing pch has, i keep doing the sweepstakes cuz me and my family need the money, im disabled and am 60 yrs old living with my elder parents, its like why cheat people like us?

I have talked with PCH Technical which has ADMITTED MULTIPLE times that a lot of people are experiencing not being able to view or play the LOTTO games. PCH has ADMITTED that it happened because of a third party sponsor video company that has installed at least one incompatible video on THERE site. Yet every oversees robot/person reads the script in front of them blaming MY computer (used 4 different ones), my cache, coolies and history (ALL been deleted- and 5 different computers would not have the same issue), my internet company (Have three different companies the computers all use), my browser (Have three different browsers on these four computers, have told me to "buy a new computer", and told me to send a screen shot (I have done MULTIPLE times, and will not fix the problem. This went on for FOUR months las year too before they fixed it! I won't go four months this year, as I will hire an attorney if need to to prove Consumer Fraud! GET IT TOGETHER PCH! IT IS YOU! SO FIX IT! It has ceased to be enjoyable playing your FREE games for tokens, and I do not think if you can't do the free games correctly, what makes me want to BUY products from you? Oh, and by the way; YOU ordered some cheap clothes pins FOR me (I DID NOT ORDER THEM) and tried to charge me sixteen dollars . I did not order them! DO NOT PLACE ORDERS AND CHARGE ME! THIS IS A SCAM!

there ad was also connected to some dating site..please make this right, I have participated in PCH for over 35 years...it will end on this note if this apparent scam is not made right and the phone produced..and as much as I do enjoy PCH, along with no longer subscribing, I will make a concentrated effort to discredit PCH as being no longer ethical in hteir dealing s with the public.

Kind Regards,

George Clark

[protected]@aol.com

sounded good. thought I'd give it a try. waited forever for the order to arrive. it was sent from Seoul, Korea. tracking #LN530031327KR
US. declaration was $29.97. USD
they charged me $92.97 USD!
I used it for the first time yesterday. since it all in Korean, i could not read the instructions. i used my head as to how to use it. it made my washing machine dirtier than it actually was. it clogged my machine.
1. i would NEVER pay $92 for for a cleaning powder
2. the fact that in was in a foreign language, made it a little difficult for me. thought i was intelligent. maybe not!
3. no invoice invoice inclosed
i think that i was deceived. i want my money REFUNDED! i will send you the product when i get my money back, or whenever you want it.

PCH Lotto: Alert Code [protected] I questioned if this was a hoax and was told: your email emerged winner of $850, 000.00 in the recent Publishers Clearing House global sweepstakes email lottery. To take yourwinning cheque fill details below and email to the contest department [protected]@usa.com signed Deborah Holland, Official Winners Selection Notice. I was told to contact: Skynet Worldwide Express Service for the delivery of my cheque re: Publishers Clearing House Lotto Remittance Office Reg
No: 1371841 contact person Sir James Lockwood United Kingdom Branch and was
referred to United States Branch Macon, GA 31210 email: [protected]@fastservice.com . I was then informed of package content:
Bonded Draft Check of $850, 000.00USD; A certified Lottery Winning Certificate; An Endorsed Affidavit of claims eligibility. To enable dispatch via express delivery system see charges below: Note Insurance fee added.
Max Delivery Duration 24 hrs $760.88 US Dollars ($10.00 fuel surcharge, Insurance $310.98, Vat (5%) $84.80.
Max Delivery Duration 48 hrs $495.88 US Dollars.
Max 168 hrs $399.99 US Dollars.
I sent $495.88 US dollars ($729.70 Canadian) via Western Union to :
Oliver John, Macon, Georgia USA Zip 31211 - Adress: 750 Baconsfield Dr. # 106, Macon, GA 31211, USA . I received acknowledgement of receipt but was informed that Mr Oliver John had fatal car accident on his was to receive my payment and would I send another to Romonia Woods
Macon Georgia, USA ZIP 31211, Address: 750 Baconfield Dr #106, Macon, GA 31211, USA.
I then realized that I had been scammed and believe me I was not happy with PCH
and Skynet Worldwide Express since I am a widow who lives on a fixed pension income which totals approximately $18, 000.00 a year and can ill afford to be scanned by Publishers Clearing House and associated.

Pierrette Fleming
email: [protected]@bell.net

I complained three times by e-mail, three different times, You sent the acknowledgment that you received them, then received one response to one of the e-mails, telling me I did not give you enough information and I have seven days to tell you. I already gave you the date, the time, the game and the amount of tokens cheated out of (40, 000 each time), for each e-mail, I don't know the blood type of the person that is reading it, so can not provide that. Each time in the past problems (quite frequent), you blame my browser, computer, me, and the time of season. If I get it right on most, it can not be my issue, Houston YOU may have issues. You then sent me a satisfaction survey, in which I filled out, and asked for a response, again not getting one. Today I can not get on to Lotto at all, called you, you ADMITTED that you had problems after the update last night, and you would fix it. I WAS NOT THE ONLY ONE HAVING THIS ISSUE! Whew! that's good news! You are human! But meanwhile I miss your daily game you have only certain hours to play, thus again, screwing me out of tokens. I am not complaining because I play religiously and never win, but that when I play, I would like to get the tokens I earn, and have the ability to play the games you offer and don't supply! PLEASE GET IT TOGETHER PCH! I was going to start ordering, but if you can't supply your free games, why would I think I would not have problems getting what I paid for?

This is the second time Im writimg to you regarding my last purchase from you. In that complaint I spoke of how it looked liked someone had gotten into the package and that one of the items had a part out of place. I also mentioned due to cost to send it back, I cant afford to do that but now the other product I sadly bought it too is not working properly. This is ridiculous. I want to know what will be done about this . I cannot see paying for either of these items when they do not work. So to me and others it is obvious someone else had been in this package or someone packed them knowing full well they were defective. Please either resend the two items or return the first payment I made. If you want the products back please send whatever is needed to send them...boxes, returning mailing label, and whatever else is needed. I admit this is the first time Ive received faulty items but it sure has left me very disappointed and wondering if this will be my last purchase from you?

We ordered iris rhizomes from publishing clearing house. There were to be 4 and there were four. One is rotten and soft. Two have bluish green mold on them. The one that looks ok, probably isn't because of contamination from the others. We should not have to pay $3.99, 5 times. The invoice and ad have different charges. We will definitely call [protected] on Monday.

As you know, I have been ordering from PCH since 1992. This time (though I have had trouble before) is the last straw. I am Customer #[protected], concerning Order #[protected]. I received this order yesterday. As you will note, I ordered 54276U (sink cleaner) and 5406JL (nail treatment and file). I received the sink cleaner (nothing else on that order, just one sink cleaner) and an unknown item containing two lanterns? I did NOT receive the nail treatment or file and I DO NOT want any lanterns. I do not intend the try to send the lanterns back since I never ordered them. I did want the nail treatment and file listed on my order invoice. Please fix this NOW. I will pay when this mess is resolved.

I'm insulted by PCH policies. I have sent a letter to Port Washington, NY detailing my complaint and "complete lack of faith" in PCH policies. It appears that PCH now has a clever way of getting rid of "Garbage" in their warehouse...simply call it a "FREE GIFT", ship it out and charge people S & H Fees plus tax. "For stuff people don't even want!

Sincerely,
Robert Mohan
California

Iam complaing.against publishers clearing House.ive entered for over 10 years.none have ive won
Its not been fair;nor equal either.each time.id got exicted.id got a letter.it clamed.im not the winner.try again.also.pch.informed me.im a valued client.only.5years.that statement.isnt true.The odd's.of winning.has greatly increaed.so Pch.is stateing now-. 2018.there hardly noways.id win.or hardly none then.? Why; keep sending me.mail.to incurage me to enter there contest.with less then.a fair:or equal chance to win the big sweeptakes prizes?.after.12-16 years.its very high times id won.id expect that as well.no more lies.or fake or phoney promies.

I purchased a telescopic nozzle for my hose from the many product advertisements that are included in my PCH mailers. I received the nozzle in April of 2018 and began using it in June of 2018. After the fourth or fifth use also in June 2018, the handle cracked. I sent a previous message and photos in August of 2018 or so and still have not heard a word from PCH customer service . I would like a refund or a new nozzle asap. My customer ID number is [protected]. My name is Marla Lyons. My address is 340 Bernard Avenue, Ridgeway, ON L0S 1N0. I will continue to make contact until I am satisfied. The enclosed photos show the nozzle activation button which cracked lengthwise.

Hi. We received a letter today saying that "if you didn't hear from us now, it will result in us not winning this time and a second-chance winner becoming a millionaire instead of us." We have returned what you required every time you have sent something, so we are puzzled as to why we received this letter to begin with. We have also ordered all most every time also. Why did you send us a letter like this? You are making us feel like it nothing but a scam or fraudulent. You told us to "look for the official advisory bulletin that is suppose to arrive within the next few days and respond as directed before it's too late." I'll have you know that I go through everything you send us methodically looking for any stickers that need to be pasted somewhere, and making sure everything is done before I send it back to you. What more do you want from us? And then to send us a letter like this! If you want us to go through the stickers and promotions you send, fine. But don't ever send another letter like this one. Thank you and have a good day. My name is Thomas Kleekamp and I live at P.O. Box 125 Berger, Missouri 63014

I ordered a necklace from publishers clearing house on 6-15-18. I always keep all my receipts from each order I mailed in. I noticed on my paperwork that the necklace had not arrived by 8- 04 18. A couple days ago 8-20-18 I received a letter from publishers clearing house that it was shipped on 06- 26- 18 and that my payment is due $ 39 . 95 . It was an Amethyst Teardrop Pendant necklace. The necklace never did arrived and now I am supposed to pay for something I never received. I would like to resolve it by my receiving the necklace or for them to drop the bill and send me a receipt to state this.