Menu
For Business Write a review File a complaint
PuppyFind

PuppyFind review: scam site! 52

S
Author of the review
12:00 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment on this complaint.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Beware of the many pet sellers and so called Kennels on this website. I have been researching this site, and the postings on it. I feel its safe to say that most of the kennels are puppy mills and puppy brokers. I have also found that this sellers can and do remove negative posting from a buyer.

Puppychase, Bulldog alley, BulldogsRus, in my opinion are puppy brokers. I bought a bulldog pup from Bulldogalley at the end of 2006. The pedigree and paperwork was suppose to have come with the pup. Seven months later i still don't have them, and the seller will not return any phone calls or emails. If you want a pup contact a club in your area and they can help you find a breeder.

Jul 15, 2015 2:04 pm EDT
PuppyFind customer support contacts
Phone numbers
Address

10115 E Bell Rd Ste 107 PMB 195, Scottsdale, AZ, 85260, US

File a complaint Write a review
Hello Nancy Fritz,

This is PuppyFind.com Customer Support. I am sorry that you are not happy with the service we provide. PuppyFind.com is a bulletin board service and is meant to be a means to initiate the sale and so we do not get involved in the terms/completion of the sale. Every seller/breeder goes through an approval process but as stated in our Terms of Service policy, we are not able to offer any guarantees that the individuals listing on the site are reputable breeders. We do offer a feature called Buyers Tips located at the top of the website. Internet fraud is on the rise, so these tips are here to help protect you when buying online. To review the Buyer Tips click here: http://www.puppyfind.com/buyer_tips/. If you purchased a dog you also have the option to leave a review for the seller on their account. If you feel a seller is mistreating their animals you can report them to the local authorities and if there are police reports or news reports showing the seller has been charged with any type of animal cruelty/neglect then please forward them to support@puppyfind.com and appropriate action will be taken. If you have any further questions, please don't hesitate to contact our Customer Support through the website and we will be happy to assist you the best we can.

PuppyFind.com Customer Support
support@puppyfind.com
Jul 15, 2015 2:49 pm EDT
PuppyFind customer support contacts
Phone numbers
Address

10115 E Bell Rd Ste 107 PMB 195, Scottsdale, AZ, 85260, US

File a complaint Write a review
This is PuppyFind.com Customer Support. I am sorry that you are not happy with the services the website provides. PuppyFind.com is a bulletin board service, like the classified ads in a newspaper, and is meant to be a means to initiate the sale and so we do not get involved in the terms/completion of the sale. We provide a space on the internet for people with a common interest to contact each other. Every seller/breeder goes through an approval process but as stated in our Terms of Service policy, we are not able to offer any guarantees that the individuals listing on the site are reputable breeders. We do offer a feature called Buyers Tips located at the top of the website. Internet fraud is on the rise, so these tips are here to help protect you when buying online. To review the Buyer Tips click here: http://www.puppyfind.com/buyer_tips/. Also, if you have purchased a dog from the seller you can leave a review on their account. If a seller has been cited or convicted of animal cruelty or neglect please forward the police reports or news articles documenting the citations and the appropriate action will be taken. You can forward these documents to support@puppyfind.com. If you have any further questions, please don't hesitate to contact our Customer Support through the website and we will be happy to assist you the best we can.

PuppyFind.com Customer Support
support@puppyfind.com
Jun 21, 2019 12:43 pm EDT
PuppyFind customer support contacts
Phone numbers
Address

10115 E Bell Rd Ste 107 PMB 195, Scottsdale, AZ, 85260, US

File a complaint Write a review
Hello,

PuppyFind.com does not knowingly allow puppy mills or brokers to advertise on the site. Every seller/breeder goes through an approval process but as stated in our Terms of Service policy, because we are a bulletin board service we are not able to offer any guarantees that the individuals listing on the site are reputable breeders.

If you feel someone has been proven to be a puppy mill we ask for you to provide documentation (such as police reports or other evidence of legal action showing that the breeder is operating outside of the law) so that the seller in question may be investigated thoroughly as allegations alone are not sufficient evidence to have an account removed. If allegations are substantiated with these documents, then we will have the account in question removed from our site.

​We do give sellers the option to dispute reviews they feel are invalid due to the abuse of the review system, such as breeders bashing other breeders, people using the system as a message board and other such fake reviews being posted, we have no other choice but to allow sellers to dispute what they feel are invalid reviews.

It is possible that a seller may dispute a review that could be considered valid, however, when this occurs PuppyFind.com staff will send out a request to the buyer for additional documentation. This could include vet reports, copies of text/email communication, etc. If supporting documentation is received from the buyer, the review could then be reinstated to the site so it is once again visible to the public.

If you have any further questions, please feel free to contact us at support@puppyfind.com.

PuppyFind.com Support
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

52 comments
Add a comment
C
C
Cypress Farm Kennel shipped me sick dogs
St. Augustine, US
Jun 05, 2012 3:18 pm EDT

This is a website for complaints. Here is the link to 4 separate complaints from 4 different people about Linda and Krystin Johansen selling sick puppies and their unethical business practices, as well as links to report them to the ASPCA, Internet Crimes Complaint Center, and the Better Business Bureau.

Linda Johansen &thefrenchbulldogmom& — Krystin Johansen &Cypress Farm Kennel&

J
J
jsessio
St. Louis, US
Apr 07, 2013 1:17 pm EDT

Puppyfind removes customer complaints about the breeder at the breeders request. Therefore, it might look like a breeder has a 5 star rating, but in reality they could have many negative complaints against them. Puppyfind.com should allow customers to post (and keep posted!) ratings and comments about their experiences with a breeder. Removing comments is not ethical of Puppyfind because you really don't know who you are dealing with or how many people that have scammed in the past.

J
J
Jesse 115
Las Vegas, US
Dec 07, 2013 11:48 pm EST

I bought a female Breedable dog from mastiff paws. And she never send me the akc papers. This dog cost me 3700. I guess I'll just keep her for a pet. This has caused major problems in our relationship. I almost was admitted to a hospital for stress. Carma is a ###. Iryna at mastiff paws. She's a scam. She has seven female seven males. Who has time to care and train for all those dogs. Be realistic.

K
K
kfas
Quincy, US
May 23, 2014 5:14 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I had the same thing happen to me. Stay away from Starlight Kennel in Missouri Amanda Auria . She took my money and kept the dog, if there really was a dog. I went on puppy find to se if she would do it again and sure enough she was advertising again. When I reported her I was told there is nothing they can do. They can refuse to let her advertise so no one else gets scammed

N
N
Nancy Fritz
US
Feb 10, 2015 6:34 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

PuppyFind.com is a site where bad breeders can still sell their sick dogs unchecked and get away with it. JLS Chihuahua World has documented complaints from AKC, also multiple complaints filed on ComplaintsBoard.com and she is still breeding and selling her sick dogs and breaking hearts of pet owners everywhere. Always do your research.

A
A
Amber Z
Attleboro, US
Feb 22, 2015 8:53 pm EST

Terrible experience! I bought a Morkie puppy from a breeder in San Diego CA by the name of Eva Ohly on puppyind.com. I am from MA and although this has been a tough winter which made it tough to have my puppy shipped here...it basically took an arm and a leg to finally come up with a plan with the breeder. She was extremely unresponsive throughout the entire process. We had finally found a day where the temperatures were high enough to have my puppy shipped via airlines. That morning I had called, texted, emailed the breeder with no answer. I even got a very stange spanish message when I called, which only happened once but really freaked me out that I was being scammed since I already paid for the dog. Hours later she told me she had not put my puppy on the flight because something had come up. I was furious as weeks had already gone by since I bought the dog. When I did finally receive her (almost a month later after driving 6 hours to PA to pick her up), she came with no documents. I had zero records on her...no health certificate or shot record. Now, almost 2 months later, she is still dodging me and will not provide the vet's name who issued her health certificate. I truly I was scammed and although my puppy *seems* healthy, I have no information to provide my vet. Which likely means she will have to receive all new vaccinations. This has been the worst dog buying experience I've ever had. I am hoping and praying that my puppy is actually healthy, but sadly if she dropped dead tomorrow, I would not be surprised. The breeder has been so nasty over the past few weeks as I have been begging her to give me information and/or the vet's info so that I can have them re-issue her health certificate. She claims no other dog buyers have hassled her about records. I have had dogs in my family my whole life and the first thing we do is ask for official records. I have never dealt with a breeder like this and quite honestly, I do not believe she is a real breeder with the poor level of service and honesty. Be warned of this breeder if you are seeking a puppy from the San Diego area!

C
C
CindyI
Glen Burnie, US
Jul 15, 2015 1:55 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I purchased an alleged Morkie puppy from Missy Castor on Puppyfind.com. I met a man in York PA to pick up the puppy. I live in Maryland. He quickly handed over the puppy and took an envelope from me containing cash as demanded. In turn, I was to get certified health record of vaccines, receipt and guarantee. Three days after I received the puppy, he began violently throwing up and bloody stool. I took him to the vet and was told that he had parvo virus (a deadly disease). I contacted Missy Castor who denied this report, refused to honor the health guarantee and basically told me to go F*** myself. I spent over $5, 000 to save this puppy which thank god survived. He is now 8 months old and it turns out that he is not a Morkie at all (Maltese and Yorkie). He is a Dorkie (Daushand and York). We love him anyway. However, everything this woman did was fradulent. I contacted Puppyfind.com which was absolutely no help and only pointed to their disclaimers. This woman is alleged to live in Ohio. I will haunt her down and dispense justice on her. If anyone else has had any dealings with her I would like to from you. As for Puppyfind.com its like to the old saying: One bad apple soils the whole bunch. Stay away. email cli1960@hotmail.com

P
P
puppyfindscammed
US
Oct 15, 2018 8:33 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Stay away from this site. They will delete your negative review, the site has not one negative review on it! Google puppyfind.com thousands of reviews all negative, same complaints as mine. Meanwhile you will have paid good money for a pet, with no papers and no way of ever finding the breeder.

M
M
Morkie lovebug
US
Feb 10, 2019 4:27 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I bought a fabulous morkie puppy from puppyfind and everything worked out great. The breeder lived in Jamestown New York and their family met my family halfway, we lived in Binghamton. We paid for the puppy when we met. And our gorgeous little morkie puppy came with a health record and health guarantee. No problems at all.

W
W
Wojnarowicz
US
Jun 18, 2019 8:27 pm EDT

Would like to talk with anyone who has bought a chow chow puppy from Martha Elaine.
I live in Mass, she in Merced County CA

L
L
lgray75
US
Sep 15, 2019 5:03 am EDT

Someone is using my phone number in an ad to sell 2 Italian Greyhound puppies. Sellers name is Wilson. There is an email link listed as well that I'm assuming is being used to gather the pertinent info from the buyer to complete the sale.

Buyers please be aware this may be a scam.

View 0 more photos
V
V
VanessaGarcia_1
US
Sep 25, 2019 12:04 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I paid $1850 for a female miniature bull terrier puppy and was supposed to receive it today 9/17/2019 and seller has not provided me with any flight confirmation or anything now seller is not answering my phone calls, messages, or emails

More PuppyFind reviews & complaints

PuppyFind - their big money comes from puppymills! 10
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
PuppyFind - SCAMMER 19
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
PuppyFind - Aids and abets criminals
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
PuppyFind - scam 14
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
PuppyFind - account illegally terminated-class action lawsuit 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
  1. PuppyFind Contacts

  2. PuppyFind phone numbers
    +1 (888) 629-8014
    +1 (888) 629-8014
    Click up if you have successfully reached PuppyFind by calling +1 (888) 629-8014 phone number 0 0 users reported that they have successfully reached PuppyFind by calling +1 (888) 629-8014 phone number Click down if you have unsuccessfully reached PuppyFind by calling +1 (888) 629-8014 phone number 0 0 users reported that they have UNsuccessfully reached PuppyFind by calling +1 (888) 629-8014 phone number
  3. PuppyFind emails
  4. PuppyFind address
    10115 E Bell Rd Ste 107 PMB 195, Scottsdale, Arizona, 85260, United States
  5. PuppyFind social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 19, 2024
  7. View all PuppyFind contacts
PuppyFind Category
PuppyFind is ranked 31 among 111 companies in the Pet Services category