QualityAutoParts.com review: Shipped wrong item wont return

I was searching for a abs module for my 2004 jaguar xj8, when a i found upon quality auto parts. i was searching for a SPECIFIC part # when i spoke to the representitive she was so enthusiastic that she had the EXACT part number i was searching for.

I repeated the # and she said YES thats it !

I deal with a jaguar specialist and he told me to ONLY get the EXACT part # so i was excited to find it!

Of course when the part came I bring it over to my mechanic UNopened and I dropped it off there. He later calls me and reminds me that he said to ONLY get the same EXACT number, I said yes ... Of course the number Does NOT match.

I called quality auto parts and told them the issue and wanted to return for a refund...

This person get on phone and starts telling the part will fit and ALL I have to do is Now change the Module and my perfectly working Pump, flush, refill and bleed brakes.

So I Supposed to incur an extra 3 to 5 hours of labor Plus all the extra materials to complete the job?

I explained I would have never would have ordered the part and the ONLY reason I did was because Their representitive Assured me it was the SAME EXACT number...

They then said they listed to the recording and the Representitive never said that...BOLD FACE LIE!

Of course it's against company policy for me to listen to it, even though I'm half of the conversation

Now they want me to return the part and charge me 25% restocking fee and postage back

I am disputing with my credit card company and hopefully get a full refund. These are nothing but India phone scammers with a new scam.

Imagine saying yes to EVERYTHING and when someone wants a refund you just charge them 25% even though you just lied to them. A 25% commission on every sale is not bad...

Listen DYIrs and people looking to Save a few bucks of your hard earned money buying used... My ONLY advice is STAY AWAY FROM quality used auto parts... THIS IS JUST A SCAM SERVICE...

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