Railyatri.in’s earns a 1.0-star rating from 1 reviews, showing that the majority of travelers are dissatisfied with booking and travel experience.
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chennai to coimbatore.
Hi all,
I have booked a Intrcity smart bus service from Railyatri.in website for travelling from chennai to coimbatore on 30.08.2019. My boarding point is Tambaram - Opp to Hindu mission hospital with departure time at 10.30pm. But the bus arrived by 11.45pm and arrived to destination at 9.00 with 2hrs delay.
In their app they said that if a bus is delayed above 30mins they wil provide 50% refund. But if i ask that they are saying that it is applicable only if the bus reaches the last boarding point above 30mins.
But the last boarding point is Chengalpattu toll at 11.25pm, where bus reached the last boarding point at 12.30pm.
I have the following concerns,
1. Fake promises - On their app and website they mentioned that they promise that if a bus is delayed above 30mins they wil provide 50% refund, without any terms and conditions or policies marking their statement. Even the policies cannot be found in their website easily by a normal human being.
2. No tracking - They say tracking is available, but i did not recieve any tracking link for the same.
3. No proper communication - In their message they asked me to come to boarding point 15mins prior to departure. I reached the boarding point at 10.00pm, 30mins prior to departure. I was waiting there till 11.45pm without any communication about the delay.
4.Lack of professionalism - I have enquired about the delay through mail. But they did not even apologise for the inconvenience caused and started to explain me about their policies.
Iam seriously frustrated about this after their mail, not even considering my frustration and they behave only on their policies which i cannot find.
Please help me to take action on them for not respecting the customers.
I have attached the screenshots for the most.
Thanks and regards,
Harinath J
Is Railyatri.in Legit?
Railyatri.in earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Railyatri.in. The company provides a physical address, 2 phone numbers, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Railyatri.in has registered the domain name for railyatri.in for more than one year, which may indicate stability and longevity.
Railyatri.in has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Railyatri.in has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Railyatri.in you are considering visiting, which is associated with Railyatri.in, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Several positive reviews for Railyatri.in have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
Railyatri.in website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
Adult content may be available on railyatri.in. It is important to be aware of potential risks and to use caution when accessing or engaging with such content.
However ComplaintsBoard has detected that:
- Railyatri.in protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
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Overview of Railyatri.in complaint handling
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Railyatri.in Contacts
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Railyatri.in phone numbers+91 114 314 6809+91 114 314 6809Click up if you have successfully reached Railyatri.in by calling +91 114 314 6809 phone number 0 0 users reported that they have successfully reached Railyatri.in by calling +91 114 314 6809 phone number Click down if you have unsuccessfully reached Railyatri.in by calling +91 114 314 6809 phone number 0 0 users reported that they have UNsuccessfully reached Railyatri.in by calling +91 114 314 6809 phone number+91 801 050 0300+91 801 050 0300Click up if you have successfully reached Railyatri.in by calling +91 801 050 0300 phone number 0 0 users reported that they have successfully reached Railyatri.in by calling +91 801 050 0300 phone number Click down if you have unsuccessfully reached Railyatri.in by calling +91 801 050 0300 phone number 0 0 users reported that they have UNsuccessfully reached Railyatri.in by calling +91 801 050 0300 phone number
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Railyatri.in emailscare@railyatri.in100%Confidence score: 100%Support
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Railyatri.in addressAmco Towers, 1st Floor, A -5,6,7, Amaltash Marg, A Block, Sector 9, Noida, 201301, India
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Railyatri.in social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024 - View all Railyatri.in contacts
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