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Receivables Performance Management / RPM Payments

Receivables Performance Management / RPM Payments review: debt collector scam 14

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8:11 pm EST
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RPM "Receivables Performance Management, LLC" seems to be phishing for people's bank and credit card account numbers. It's really quite scary. Today I received a valid looking letter from RPM. It said I owed them $14.38 apparently from a Sprint charge, and that I needed to contact them if I felt the charge was incorrect.
I called the toll free number in order to inform them of their miss-information, as I have paid Sprint in full nearly 10 years ago now. After forwarding me to three different people with no explanation as to why I was being transferred, the final lady asked me how I was going to pay for the $14.38 charge. When I told her that I had paid Sprint several years ago in full, she asked me how I was going to prove it?

In all actuality, I cannot prove it because I do not keep 10 year old paid-in-full bills. After hearing her argue that I needed to pay the $14.38, I asked if this was some sort of phishing scam over the US mail...she hung up! I guess I got my answer. These people are ripping innocent people off. It is so sad.

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The complaint has been investigated and resolved to the customer’s satisfaction.

14 comments
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buggeyedummy
Rockaway Park, US
May 02, 2009 2:49 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

calls repeatatly wont stop...

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mcm13
Bowie, US
Mar 17, 2010 10:22 am EDT

I also received something from them which was for a Verizon bill I paid/satisfied back in 2008. I also do not keep 2-3 year old records and did not have anything to prove that I had paid. Suffice to say, I am not giving these crooks any of my money. It's creative what they're doing but someone needs to be put in jail ... and it's not me ...

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mop1950
por st lucie, US
Feb 06, 2011 11:28 pm EST

i paid off a sprint bill of 294 dollars to rpm. this was a month ago and they still will not send me a reciet or letter that this has been paid. what can be done abut these people. how do we know that they will actually pay sprint. i feel we were *&^*^*&^ by these people and sprint will not be paid. the will not answer my calls and when they do and i ask them they hang up on me. jm...if you know anything, mattoxmusic@aol.com, respond to my email

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dulzurachapin
Denver, US
May 16, 2011 7:19 pm EDT

heres an idea PAY YOUR BILLS if you dont like collection calls. PERIOD

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NoScammers
US
Aug 10, 2017 1:44 pm EDT

fraudulent collections is a scam - I get "IRS" calls all of the time, but never from the IRS. When the caller has to hide who they are, and will not disclose why they called - it is a scam.

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Robert Laurel
US
Oct 23, 2018 2:56 pm EDT

Here's an idea, learn how to form a proper sentence. Just because a collection agency tells you that you own them money doesn't always mean you do. But being the rocket scientist you seem to be, you should have known that.

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Melvin Davis
Bothell, US
Mar 14, 2012 1:52 pm EDT

I received calls from Receivables Performance Management. They informed me of the debt I owed and were very helpful in assisting me resolve it.

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justfedup
Bismarck, US
Apr 29, 2013 2:18 pm EDT

dulzurachapin RPM is sending and calling people with boggiest past due bills. they went as far as telling me I owed a bill that I had paid 12 years ago. they did not like it when I had proof that I did pay it. then 3 months later they sent me a letter for the same bill. I sent the bill and proof of payment to states attorney. so if you get a letter from RPM or receive a call don't give them a thing.

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Tom Peffer
North Olmsted, US
Sep 30, 2014 3:01 pm EDT

RPM is a scam. I successfully sued and won $750 owe plus attorney fees regarding a bogus $75 debt. If you were contacted by RPM call Lemberg Law they only deal with RPM and don't charge you a dime. They ALWAYS win thats why they don't ask for money. Jodi Burton at Lemberg Law was very helpful and they are for real.

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scorcher_33
US
Oct 06, 2014 4:37 pm EDT

They sent me a letter also stating I owed AT&T almost $102 and I know for a fact that's not so. Due to the fact I had filed bankruptcy and had included them in it. Not my fault they didn't respond to my lawyer to get their payment .So, my feeling towards that is...DO NOT TRUST THIS COMPANY! It has SCAM written all over it. If AT&T deemed me as owing them money, I'm pretty sure they themselves would send me something, as they have before. And I have satisfied all debts with them and have had cellular service with them for over 8 years. Imagine that! Just Beware...SCAM, SCAM, SCAM ! I have a good mind to contact the Better Business Bureau and report them. Sounds to me like a good idea. And everyone else should too. Seeing that they have done this on several occasions.
Plus, I agree with "justfedup"...DON'T GIVE THEM A THING!

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EPHRAIM OKAFOR
BAYSHORE, US
May 28, 2015 3:04 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

My name is Ephraim Okafor someone name Robert use my information to obtain cellphone from T-mobile, so I found out from Rcvl Per Mng after he past away nov 2012.

Somebody from Rcvl Per Mng spoke to me that if I pay the balance that he will remove it from my credit report information, I spoke to some again last two months he told me if it still in my file let me call back so you people will fix it. my address is 24 marsha lane bayshore ny 11706

Please kindly remove this account from my files.

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Shelley E
Centre, US
Jun 13, 2015 11:52 am EDT

Just received a letter from rpm. It's stating I owe $200 for Verizon. I haven't had an account with Verizon in 6 years. I called Verizon myself and they told me I owe nothing. This is a total scam! Don't send them anything!

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V Re Sh
US
Jun 22, 2016 4:34 pm EDT

I receive a letter from RPM about the dept of T mobile ..i am in a confusion that y i received this letter and should i pay money to them ..?

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Lee Clarksburg
US
Aug 03, 2018 1:40 am EDT

A mail had an ups returning label and a box. A letter said that I had a must-return device. Since I never used sprint, I neglected. 2 days later I got another mail claiming that I must pay $147.67 from rpm collection company.

Looks like the first mail made me to feel that I had something to return. If real, it took time to return and process. The second letter could not be received that fast.

Of course, I could see many people's comments for many years. How come this kind of scamming guys can existe for long? Some site claimed rpm is a good normal company, which might be made by them.

Be careful!

  1. Receivables Performance Management / RPM Payments Contacts

  2. Receivables Performance Management / RPM Payments phone numbers
    +1 (866) 212-7408
    +1 (866) 212-7408
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  3. Receivables Performance Management / RPM Payments emails
  4. Receivables Performance Management / RPM Payments address
    20816 44th Ave. W, Lynnwood, Washington, 98046, United States
  5. Receivables Performance Management / RPM Payments social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 21, 2024
Receivables Performance Management / RPM Payments Category
Receivables Performance Management / RPM Payments is ranked 85 among 249 companies in the Collection Agencies category