Red Dress
Reviews and Complaints

I recently bought two dresses from Red Dress Boutique and I was pretty excited to receive them. Before I made my purchase, I made sure to check out their return policy. They said I had 14 days to return the items and I would lose $8 for shipping. I thought that was fair enough, so I went ahead and made the purchase.

However, when I received the dresses, I realized that one of them didn't fit me quite right. So, I went back to the website to initiate a return. That's when I saw something in the small print that really surprised me. It said that all sales are final if you use a discount code. What? I couldn't believe it. I had used a discount code and now I couldn't return the item or even apply a store credit.

I was pretty disappointed with the service from Red Dress Boutique. It seems like they're willing to lose return customers just to save a few bucks. I wish they had made this policy more clear before I made my purchase. They claim that the fine print is very clear, but I didn't see it until it was too late.

In the end, I had to eat my money and keep the dress that didn't fit me. It's a shame because I had other items in mind that I would have ordered if they allowed returns. I hope Red Dress Boutique will reconsider their policy and make it more customer-friendly in the future.

I've shopped at Red Dress twice now and I gotta say, it's been a pretty good experience. I did have to return one of the dresses I bought, but the process was super easy and hassle-free. No complaints there.

Now, I've seen some people online getting all worked up about the models Red Dress uses and how they walk and stuff. Honestly, I think those people are just looking for something to complain about. Like, who cares? If you don't like it, then go apply to be a model on their website or something. Stop whining about dumb stuff.

Personally, I don't really care who owns the store or what color they are. What matters to me is the product and the customer service. And in those areas, Red Dress has been pretty solid. I mean, sure, there's always room for improvement, but overall I'm happy with what I've gotten from them.

And let's be real, complaining about the models is like complaining that there aren't enough short people on websites. Like, what are you gonna do about it? Just learn what works for your body type and height and shop accordingly. It's not that hard, people.

So, I was super excited to order a red dress from Red Dress Boutique. I placed my order and then realized that my address had been changed to my old billing address. I was like, "Oh no!" I emailed them right away to let them know what happened, but I didn't hear back from them. So, I emailed them again to make sure they got my message. I really wanted them to fix it before they shipped my dress out.

But then, they told me that it was too late. My dress had already been shipped to my old address. I was so upset! I asked them if they could refund me or reship the dress to my new address, but they said no. They even suggested that I drive 10 hours to my old address and ask the strangers who live there now for my dress. Can you believe that? I was so mad!

I emailed them twice in one day to try to fix the problem, but they didn't seem to care. I feel like this is the worst company ever. Any other company would have canceled my order and reshipped it to me or given me a refund. But not Red Dress Boutique. They just took my money and left me with nothing.

I'm so disappointed in this company. I don't think I'll ever order from them again. It's just not worth the risk of something like this happening again. I hope other people will read this review and think twice before ordering from Red Dress Boutique.

This store for clothes is really bad! And from what I can see from other reviewers I'm not the only one that feels this way. Customer service is the worse I have ever had to deal with. I used a code for Black Friday and they would not return or exchange for a smaller size I was not even asking for my money back. The items WASN'T on sale, I happen to use a code for Black Friday and they would not allow an even exchange or even store credit. I have never heard of such a thing. Red Dress doesn't care about its customers it's alll about them! And be ready for a RIP OFF if sizing is off or you are not completely satisfied with an item. I will never shop with them again.

I was really disappointed with my experience at Red Dress. I used a code for Black Friday and when I received my order, the size was too big for me. I contacted customer service to see if I could exchange it for a smaller size, but they told me that they couldn't do anything for me. I was really upset because I wasn't even asking for my money back, I just wanted to exchange it for a smaller size. The items WASN'T on sale, I happen to use a code for Black Friday and they would not allow an even exchange or even store credit. I have never heard of such a thing.

It's really frustrating when a company doesn't care about its customers. I felt like Red Dress was only interested in making money and didn't care about my satisfaction. I was really disappointed with my experience and I will never shop with them again. If you're thinking about buying from Red Dress, be careful and make sure you're happy with the size before you buy. If you're not completely satisfied, you might be out of luck.

I bought a Red Dress Boutique Christmas present on Cyber Monday and got a sweet 30% off deal. But when I tried to exchange it for a bigger size, they told me I was outside the 30 day return window and since I used a coupon, it was a "final sale". What the heck, man? Do I have to wait until December 10th or later to order to stay within the return window? And why can't I use a coupon? This is the only online or in-store retailer that doesn't do an extended return policy during the Christmas season. And they're the only ones that make items a "final sale" if you use a coupon. I'm never shopping at Red Dress Boutique again! There are plenty of other businesses out there that are way better at customer service.

So, I just bought three dresses from Red Dress during their 20% off sale. I was super excited to get them, but when they arrived, I had mixed feelings. One of the dresses was really see-through, which was a bummer. But the second one was perfect! Unfortunately, the third dress I ordered in a small, which is usually my size, was way too small. Like, it was more like an XXS. I'm not a big person - I'm only 5'2" and 108 lbs - so I was surprised that it didn't fit. According to their sizing chart, it should have fit me just fine.

I reached out to customer service to see if I could exchange it for a larger size, but they told me I could only return it for store credit and then buy the larger size separately. I was pretty disappointed about that, especially since they wouldn't give me the 20% off discount again. So not only would I have to pay for shipping to return the dress, but I'd also have to pay more to buy the larger size. I only bought the dresses because they were on sale, so it felt like a waste of money to have to pay more just to get a dress that fits.

All that said, I do really like the dress itself. It's super cute, and I would have been happy to exchange it for a larger size if that had been an option. It's just frustrating that I have to jump through all these hoops to get the right size. Overall, I'm pretty bummed about the whole experience.

I had a really bad experience with Red Dress Boutique. I ordered an item from their website, but it never arrived. I had to call their customer service to find out what happened. They told me that I had to wait a whole month for them to complete their investigation before they could send me a replacement. I was really worried that the item would be sold out by then.

The person I spoke to, Kelsi, was really unhelpful. She didn't seem to care about my concerns at all. She just told me not to worry and that they had already put the items in my size on hold for me. She said that they would contact me by August 19th to let me know what was going on.

Well, August 19th came and went, and I didn't hear anything from them. I waited for three days, but still no reply. I had to keep calling them to find out what was going on. Finally, they told me that the items which were supposedly on hold for me were now sold out completely. I couldn't believe it! How could they be sold out if they were on hold for me?

Kelsi didn't seem to understand what was going on. She just kept repeating the same thing over and over again. It was really frustrating. And now they're offering me store credit for a place I never want to buy from again!

I would definitely not recommend Red Dress Boutique to anyone. They're liars and scam artists, and they don't care about their customers at all. If you're looking for a good online store, go to Shein or Fashion Nova instead. Don't waste your money on this place.

I gotta say, I was pretty disappointed with my experience shopping at Red Dress. Now, don't get me wrong, they do have some super cute stuff on their website. But holy cow, the prices are just outrageous! And to make matters worse, the quality of the clothes is seriously lacking. I've had so many items shrink or tear after just one wash, it's ridiculous. And let's not forget about the holes that seem to magically appear out of nowhere!

I've spent a ton of money on this site, and honestly, most of what I've gotten has been total garbage. I always try to give them the benefit of the doubt, since there aren't a ton of boutique shops where I live. But after my last order, I'm officially done with this company.

To make matters worse, when I've tried to return items that didn't fit (which happens a lot, since their sizing is all over the place), they've been super difficult about refunding my money. I've had to call them multiple times just to get my money back, and they always have some lame excuse for why it's taking so long.

So, if you're thinking about shopping at Red Dress, I'd say buyer beware! Sure, they have some cute stuff, but it's just not worth the hassle and the money. Save yourself the trouble and shop somewhere else!

I've been shopping at Red Dress for a while now and I gotta say, their stuff is pretty cute and decent quality. I've gotten a lot of compliments on the outfits I've worn from there and I've even recommended them to my friends when they ask where I got my clothes.

But, I recently had a not-so-great experience with them. I bought a few things on final sale, which I know means they're non-refundable, but I've never had any issues with Red Dress before so I didn't think it would be a problem. When my order arrived, most of the items were fine, but two of them were not so great. One smelled weird and didn't have any tags, so it was clearly used, and the other had messed-up stitching and looked all wonky when I put it on.

I contacted Red Dress right away to let them know about the issues. They offered to give me a refund in store credit, which was nice of them since the items were final sale. But then, when I got my credit, I noticed they had taken $8 off for return shipping. I was pretty surprised since they never said anything about charging me for shipping, and on their website it says that if you return something within 14 days and accept store credit, the return shipping is FREE (they even capitalize it on their website). If I had known they were going to charge me, I probably wouldn't have sent the items back, and I definitely wouldn't have used their label.

I told Red Dress about the charge and they basically said that I was lucky to get a refund at all since it was a one-time exception to their final sale policy. They didn't really explain why they charged me for shipping, though. So, I guess I should feel grateful that I paid $8 to get bad quality items and then had to send them back? I don't know about you, but I've never heard of a company that doesn't do full refunds for defective items.

After this experience, I don't think I can trust the quality of Red Dress's items anymore. And, since I've already used my "one-time exception" and paid $8 for the privilege, I won't be shopping there again and I won't be recommending them to anyone else. It's a shame, really, since I used to be a big fan of theirs.

I've been shopping at RDB for a long time, like maybe 7 years or so, and I gotta say, I love their clothes. They have some of the cutest stuff I've ever seen, and they style their models so well that I end up buying the whole outfit. Plus, the prices are pretty fair, which is always a plus.

One thing I really appreciated about the site was the exact measurements on the sizing chart. It made it so much easier to shop for my size without worrying about buying something that won't fit and then having to pay for return shipping. Who wants to waste money like that? I wear a large, so the measurement guides are especially important for my 41 inch bust. But recently, they changed to a "generic" sizing chart, which I think is just dumb and not inclusive.

I know for a fact that RDB sells clothes with a bust bigger than 38, because I own so many shirts and tops from them. But according to their new size guide, they don't. What gives? They even have an XL guide on there, but they don't even sell XL/Plus clothes anymore (they used to, though - what happened?). When I asked about it on Instagram, the boutique said that many girls didn't like the specific sizing chart and asked for a generic chart. But I don't believe that for a second. How could people not appreciate exact sizing and knowing if the garment will fit you or not? Size small girls need to know if it will be too baggy, size medium girls like to know if they should size down, up, or buy the medium, and girls who are 5'7+ would like to know the exact length - not an average or an inaccurate number. So for the boutique to say that they changed because of the customers doesn't seem genuine to me. I can't find any reviews or feedback or emails from RDB customers asking for a generic sizing chart. If they exist, please share them with me to back up your comments.

They also said that they would have a chat on their page so I could ask questions there. So I tried it out. I wanted to know the sizing on about 6+ dresses and tops, so I sent them every top and asked for the length and bust for a Large. They saw my message because it told me Oa was online and checked it. But I never got any kind of response about my inquiry, and I didn't get an email about it either, even though they make you add it to chat. I was really disappointed that I didn't get the service they said they would deliver.

I've told a lot of people about this ridiculous change and the boutique's response to it. I'm just not impressed, and it really breaks my heart. I feel like the boutique is being lazy for not adding individual information for each garment. They're going to focus on a "descriptive" fit guide, but most of them are just copy and pasted. Why not add the bust/waist/length info in there too? Come on, RDB, step it up.

but shipping took a bit longer than expected. The website was easy to navigate and had a good selection of clothing. Overall, I had a good experience shopping at Red Dress Boutique.

I gotta say, I bought a few things from Red Dress and most of them were pretty good. But this one dress, man, it was lace and it felt like cardboard. Not gonna lie, I was pretty disappointed. But hey, you win some, you lose some. I think next time I'll stick to their simpler stuff.

The prices were pretty sweet though, I gotta give 'em that. And they had some good deals going on. But dang, shipping took forever. I was starting to think my package got lost in the mail or something.

The website was easy to use though, and they had a lot of cute clothes to choose from. I'll definitely be back to shop again.

Red Dress is a store that sells clothes and stuff online. I think they're not very good because they don't have a lot of different kinds of people in their pictures. Like, all the models are white and they don't know how to walk very well. I did see a couple of pictures with non-white people in them, but it was only after people started protesting about racism. So that seems pretty fake to me. Also, the clothes are really expensive. Like, way too expensive for what you get. So I wouldn't recommend shopping there.

So, I gotta tell ya, I had a pretty bad experience with Red Dress. I mean, if I could give them zero stars, I totally would. They advertise these sales and dresses that look amazing, but when you actually get them, they're not even close to the size or quality that they promised. And then, get this, when you try to get a refund, they straight up refuse! Can you believe that? In their email to me, they told me to donate or re-gift the dress instead. Like, what kind of customer service is that? Honestly, I would steer clear of this company if I were you.

So, I bought a bunch of stuff from Red Dress during a sale and I gotta say, I'm not too happy with my experience. I mean, I spent over $250 and then found out that I couldn't return any of it for my money back. What the heck, man? The only option was to get a credit. And I didn't even see any warning about this before I made my purchase. I feel like they were trying to hide it from me or something. It's just not cool, you know? I mean, I'll use the credit eventually, but I definitely won't be shopping here again after that. It's just not worth the risk.

I gotta say, I was pretty taken aback by the way Red Dress Boutique handles their customers. I mean, I'm no stranger to online shopping, and I work in customer service myself, so I know a thing or two about how to treat people right. But these guys? Not so much.

Let's start with the returns. Holy cow, what a hassle. It's like they don't even want you to send anything back. I get it, returns can be a pain, but come on. It shouldn't be this hard. And don't even get me started on trying to get any kind of refund. It's like pulling teeth.

And then there's the quality of the clothes. Look, I'm not saying everything they sell is garbage, but sometimes you get something that's just not up to snuff. And when you try to bring it up with them, they act like you're the one in the wrong. Like, excuse me? I paid good money for this, I should be able to expect a certain level of quality.

All in all, I don't think I'll be shopping with Red Dress Boutique again. It's just not worth the hassle. There are plenty of other online stores out there that actually care about their customers and want to make things right if something goes wrong. So yeah, count me out.

I gotta say, Red Dress is a decent store and company. I've bought a few things from them and some of them I've really dug and kept. But, there was this one time when I had to return a blouse I got from them. The return process was aight, but when I wrote a review on the blouse, which only had one other five-star review, my three-star review didn't make it onto the website. That seemed kinda weird to me and made me wonder if they only want the five-star reviews up there. It's a little sketchy, if you catch my drift.

I recently ordered a dress from Red Dress and unfortunately, it arrived with a zipper that was sewn shut. I was pretty bummed out about it and tried to get in touch with their customer service team to see if I could return it. I sent them some photos and even a video of the zipper, but I never heard back from them. I tried calling a few times, but they always told me that they were super busy and couldn't get to my email yet.

I was patient and waited a few weeks, but it started to get pretty frustrating. Finally, after my third phone call, they sent me a return address label. However, they wouldn't refund me for the shipping costs, even though it was their mistake that the dress was defective.

Overall, I was pretty disappointed with my experience with Red Dress. While I understand that they may be busy, it's important to take care of your customers and respond to their concerns in a timely manner. I hope they can improve their customer service in the future.

This place is a total rip-off! I wouldn't recommend ordering from here at all. They make you pay for your returns, which is a total bummer. And to make matters worse, they don't even give you your full reimbursement, so you end up getting double charged for shipping. The clothing is cheap and feels worse than Forever 21 clothes. Honestly, I've seen better stuff at Goodwill. I bought a dress for $50 and had to pay $7.75 to the post office to ship it back since they don't cover that. And to add insult to injury, they only reimbursed me $43 because they don't include the shipping (which I paid $5.95 to the website) that you had paid for. It's just not worth it. Save your money and shop somewhere else.

I was super excited to try out Red Dress Boutique, but my first order was a bit of a bummer. Instead of the cute shirt I ordered, they sent me a dress. By the time I got it shipped back and got the right item, the event I wanted to wear it to was already over. Bummer, right?

But I didn't give up on them just yet. I placed a second order, hoping for better luck. Unfortunately, this time they forgot to include one of the items I ordered. Ugh, seriously?

Now, two whole months later, I'm finally getting the shorts I ordered. But let's be real, it's way too cold to wear shorts now. I mean, I'm all for a good summer outfit, but not when it's freezing outside.

Don't get me wrong, the clothes on Red Dress Boutique are super cute and the prices are pretty reasonable. But I was really hoping they would take some responsibility for messing up my orders not once, but twice. Maybe offer me a discount or a coupon or something? I'm still waiting for the correct items to arrive, so we'll see how that goes.

This company, Red Dress, is not a good choice for online shopping. I made a mistake ordering from here and it turned out to be a big mistake. I returned an item before the "return by" date given on the website, but weeks later I received an email saying that my return was too late. I was shocked and frustrated because I had followed their instructions and returned the item on time.

When I contacted their customer service team, they were not helpful at all. They refused to refund me, give me store credit, or even send the clothes back to me. I had to pay for the shipping both ways, which was very unfair. I felt like they had just stolen my money and didn't care about their customers at all.

I tried to provide proof of the return date, but they still didn't want to help me. Their customer service team was terrible and couldn't offer any answers or alternatives regarding the matter. I was very disappointed with their service and will never shop here again.

Overall, I would not recommend Red Dress to anyone. They are not trustworthy and their customer service is terrible. If you want to avoid any problems, I suggest you shop somewhere else.

I would like to warn every woman who's going to order from this website. Think twice, ladies. The clothes here are overpriced and not worth our attention.
I've seen the same clothes on different websites (based in the US, if it's important with lower rates). Moreover, the quality doesn't match the price. It's poor. Cheap. Terrible.
Don't fall for ads and use your head. And never buy anything from them.

I will never again use the website www.reddressboutique.com. I have purchased the dress, but it was shipped 2 weeks later. I was shocked, because I paid for the fast shipping and asked the rep to ship the order as soon as possible. But he temporized and I wasted a lot of time. It was terrible and of course I posted negative review on the website, but they didn’t care about it. Run from them.