Menu
Login
Replied
Dear All,
Never ever use Rehlat for any booking. These guys are fraudsters and will devise ways to cheat you under some pretext or other. For a failed transaction, they claimed money from credit card issuing company and when I called them, they agreed that the transaction failed but they want me to get the transaction number from my bank as they do 4000 transaction in a day. I've never ever come across such blatant stupidity and height unethical conduct. I don't hesitate to qualify all of them as bunch of fraudsters and M###Ns good for nothing. I wish I never did any reservation with them and would never ever recommend rehlat to any friend. Use them if you want to loose money or are desperately in need of a bad headache for no good reason.
Thanks & Regards,
Rajiv
[protected]
The complaint has been investigated and resolved to the customer's satisfaction.
November 19, 2018
Henley Suela Aspril
266604 reference
Ticket not yet confirmed but I have been credited from my card. I need to finalize things. Can I just cancel it? Refund the payment received from my bank or send me the ticket now.
Dear Henley,
We believe the issue is resolved.
Let us know if you need our assistance on anything else.
We are here to help.
Regards,
Customer Delight Team
Rehlat
Rehlat Dubai does not pick up the phone ever, I made the sorry mistake of booking through these scammers and I can't get a hold of them any more shame shame shame Rehlat.
I paid for flight, they did not send me any information about tickets, Booking ID - 1062120, support doesn't answer, Support Ticket is 335789, my money is gone, my time is lost. You can completely belive in every bad feedback about this company, because they DO stealing money and DO NOT care about their customers at all.
Dear Nuriya,
We regret the inconvenience and delay in response.
The booking is confirmed and the E-ticket sent to you. Please check your mail and do let us know if you need any additional assistance.
We apologize for the delay in response as we have been experiencing high volume of queries due to the Jet Airways flight cancellation issue. However, we are striving to improve our response rate to cater to all our customers.
We appreciate your business with us and thank you for your patience and immense co-operation.
Regards,
Customer Delight Team
Rehlat
Dear Sir/Madam
when we try to call your customer service there is not received call on time and if received we request some changes they say you will get a mail and in mail it's not clear and again if we reply also on mail no proper response on mail reply return so please check and contact me at [protected]
my booking id is 958612 and my request no. is 341320
the problem is one of my connecting flight cancel my air lines and rehlat give another flight but both my connecting flight same time how to i catch the flight different location at same time. i already send mail to rehlat for according to my convenience with attachment
thanks to rehlat resolved my problems.
My flight within 2 days and they didn't send the e ticket, This returning ticket I did a complain about it before and the flight schedule and no one inform me and now they are not answering my emails! When should I expect an answer from the customer service?
Dear Marwa,
Apologies for the delay in response.
The ticket has been sent to you on last Monday, the 15th of April and we have not received any query after that. Please let us know if there is anything else you need our assistance on.
We are here to help.
Regards,
Customer Delight Team
Rehlat
I purchased the ticket..due to personnel reasons I cancelled my trip...could you help me how to cancel my ticket..and how can get my money back( refund)..my ticket is refundable
Dear Husam,
We terribly regret any inconvenience caused and apologize for the delay in response.
We understand your concern and would like to resolve this issue at the earliest.
Please share your booking details so that I may check the issue on priority to check what went wrong.
Awaiting your reply.
Regards,
Customer Delight Team
Rehlat
I had a problem with flight registration
Dear Mohsen,
We terribly regret any inconvenience caused and apologize for the delay in response.
We understand your concern and would like to resolve this issue at the earliest.
Please share your booking details so that I may check the issue on priority to check what went wrong.
Awaiting your reply.
Regards,
Customer Delight Team
Rehlat
My name is faisal anawar and compliant is I haven't receive my ticket on my mail
My pnr number is BEJGKH
Mail I'd faisalalik65@gmail.com
[protected]
Please help me out with ticket on my mail .
I'm waiting for your response.
Thanks
Hi Faisal,
Apologies for the delay in response.
The booking is well confirmed and the e-ticket sent to you.
I hope the issue is resolved.
Should there be anything else, please let me know.
Here to help.
Regards,
Customer Delight Team
Rehlat
I booked the ticket through rehlat.ae with refundable option, but when I was plan to cancel the ticket due to unavoidable reason they said I will get only 12% of the amount I paid, which is really make me very upset. So please I need proper justification.
By, Mohamed
Dear Rameez,
We terribly regret any inconvenience caused and apologize for the delay in response.
We understand your concern and would like to resolve this issue at the earliest.
Please share your booking details so that I may check the issue on priority to check what went wrong.
Awaiting your reply.
Regards,
Customer Delight Team
Rehlat
I have been following with Rehlat team to get refund for flights cancelled by airline. But until today i have not received my money. Kindly refund my money back.
I booked a ticket in rehalat app and its been 18 hours still i didnt recueve my ticket.I am not getting proper response from their customer support team.
BOOKING I'd 1136267 & 1170763
Above booking I'd cancellation refund not yet credited from August.
I waiting still, please refund the amounti several times called the customer care and send the mail also.
Please respond
Dear sir I will get message from Oman airlines your flight is cancelled
Drear sir,
I booked on 9th December ticket via rehlat the amount is deducte but ticket is not confirm the booking I'd 1588104 .so I request for refund so they reply me and said we will refund you with in 2, 3 days but today is 27 December still not refund. Please resolve the issue.