Repair Ventures
Reviews and Complaints

I emailed the company three times asking to cancel my coverage, however, I kept getting an autoreply asking me to email them again. I did it three times and have documentation. Unfortunately, the company still charged my credit card and has not cancelled my policy. I called them and they said to email them, to which I informed them that I had done that three times. I just want to cancel my policy and receive back my $36.10 of premium. They are making this impossible to just cancel a policy.

Hello, We bought a car warranty policy from this organization (Olive) and they are refusing to repair our vehicle. We have been waiting three weeks now and even though we are fully covered under the warranty we purchased they are attempting to find every opportunity or way to not pay. Our requested resolution is for them to authorize the repairs for which we are fully covered under the warranty we are paying for. My policy number is: MBIU.[protected].01.01

purchase policy from olive and after repair billed came in the sub company declined the repairs. i ask for money back due to no waiting period and filed a complaint will ComplaintsBoard.com, Olive then in turn cancel my policy with no notice and lied said that thought that's was my request. I even sent in many emails to ask with my policy was cancel, with no reply. however nothing in writing said to cancel policy. Per Marissa ands manager Erica said the only to cancel policy is in writing, so clearly it was done to get better rating with ComplaintsBoard.com and fake out more customers

On 7/31 I had reviewed the estimated cost for repairs to *** 528i. Olive claims advised they would provide a replacement engine, though they would not provide me any information on the vendor, where it was coming from, or delivery. I was only informed that if I did not accept their parts, the customer would be responsible for any costs above the ones they purchased. Again, these parts we were not informed of, so the vendors information was kept secret. Without another option, as the parts were significantly cheaper than I could source, we agreed to accept their engine. Once it arrived, we noted there were issues. The engine had oil leaks, and it was not from the same vehicle. In order to use this engine, components had to be transferred (oil pan, bed plate, oil pickup, filter housing, coolant housing etc.) above and beyond a normal engine swap. I then contacted Olive claims, advised them of the situation we were facing, the representative advised they would have some

Basically I signed up with OLIVE a automotive warranty company servicing CA. I made a payment of *** or there about. Stated my service warranty. Aproximately 4-5 days after starting service I took my vehicle to local dealer in my city of Victorville . I didn't file a claim because OLIVE stated and told me that dealer would do that, FALSE. I then started a claim and waited for the repairs to be done. Within a week or so I heard from OLIVE by a Claims Person named ***, and we went over my claim. And after discussing claim he said that the repair was a pre-exhisting problem and that OLIVE would NOT warranty repairs? I explained that it wasn't a preexisting problem.I had a issue that was NOT related to this current repair, and I had stated that when signing up with OLIVE, but to my frustration they still stated it was a pre-exhisting problem. FALSE i replaced the catalytic converter prior to filing a claim. And I divulged this when signing up with OLIVE. So its been over a month, and after many attempts by Victoviller *** to contact OLIVE and many phone calls to OLIVE claims depart. I am still not able to get my care repaired, I've talked to *** on 9.24.2021 and she assured me she would get back to me NOT. To this day I have heard nothing, no calls to email no anything from OLIVE. Today is 10.1.2021 and still nothing. So I called OLIVE today to get a hold of *** and she is not available, and OLIVE doesn't know when she will be available, I requested that my membership be cancelled but was told by *** OLIVE *** and she told me I had to submit something in writing thru email. Which I have done.Not to long after I spoke with representative *** 10.1.2021 an approximately 8:20am, I received a phone call saying my OLIVE membership was already canceled and I had NOT yet sent a email to cancel my membership yet ?. I feel betrayed and frustrated and bad business practice OLIVE!