ABSA iDirect Insurance reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about ABSA iDirect Insurance
Welcome to our customer reviews and complaints page for ABSA iDirect Insurance. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with ABSA iDirect Insurance.
On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used ABSA iDirect Insurance's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.
Whether you're considering doing business with ABSA iDirect Insurance, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.
Please feel free to browse our reviews and complaints and share your own experience with ABSA iDirect Insurance. Your feedback is an important part of our community and will help others make informed decisions.
vehicle claim
I was recently involved in a car accident and I was insured with Absa I-direct. I opened a case at the police station and lodged a claim the following day. They requested some documentation from me and I sent it. The annoying part is that, they request the documents one by one and thus the process is prolonged for no reason. Thus, I had to wait for almost a month for them to investigate and after all that, I had my claim rejected with no valid reason as to why and then afterwards, knowing that I no longer have a car and they didn't handle my claim properly, they still want to debit from my account. What kind of business does that and isn't accidents the reason why we have insurance and just because they wrote off the car, they don't want to deal with my claim.
claim proses
On 2010-10-14 I raised a claim with Absa I Direct Insurance for my vehicles damaged front windscreen. Theypromissed me that they will sms me a authority number to take the car to glassfit to replace the windscreen. Since then I havent received any sms and I am still awaiting my new windscreen
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