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The good, the bad, and the ugly - discover what customers are saying about Claires

Welcome to our customer reviews and complaints page for Claires. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Claires.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Claires's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Claires, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

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11:55 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

i purchased few items for my daughter, one item was bent and another was broken so i went to exchange and was told that i am now red flagged because of my exchanges and that it is suspicious activity to do exchanges and that i am never allowed to do another return or exchange again at claires.i was told this in front of other customers and then i left and...

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D
8:35 pm EDT

Claires Extremely poor service, beware people

We were shopping in claires and a really rude worker came up to her and said that she saw her putting an eyeliner in her pocket but all she was doing was taking out her money to pay for it. she was so rude you could hear her in the whole store and people were looking i want the worker fired or at least talked to for EXTREMELY POOR SERVICE.The lady ended up kicking my friend out of the store and i got very angry i refuse to shop there anymore until the lady is fired.

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worst store in st.albert
CA
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Oct 16, 2015 11:42 am EDT

i agree claires is TERRIBLE, very POOR customer service, i bought a few items and 2 of the items were bent (one was broken), went to exchange and was told i am now red flagged and doing 2 returns is suspicious activity and i am no longer ever allowed to return or exchange again, am very disgusted at the claires in st.albert, alberta cashier was ashley, then cashier was talking to other employee in front of a line of customers about how i am now red flagged BUYER BEWARE OF ST.ALBERT CLAIRES

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bestfriend135
Edmonton (1270), CA
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Dec 28, 2011 9:57 pm EST

I walk into the store and this snobby employee stalks in and rudely glares at me. Later, I put my items of purchase down to sort through them and she comes up and yells at me for not putting them away. Overall really bad service and she happened to be the only employee there.

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melba windland
US
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Jun 26, 2014 8:09 pm EDT

cashier was texting while i was asking her a qustion and ignoreing me and said please listen and she cused me out

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melba windland
US
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Jun 26, 2014 8:00 pm EDT

maby you should it back idet

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melba windland
US
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Jun 26, 2014 7:54 pm EDT

claires cashier pepole tried to talk to her and she kept texting and i said listen and she cursed me out

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melba windland
US
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Jun 26, 2014 7:49 pm EDT

i complaint about claires the cashier kept texting while pepole tried to talk to her and i said please listen and she cersed me out

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June227
US
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Oct 11, 2011 5:42 pm EDT

Maybe your friend shouldn't steal. Trust me, your business will not be missed.

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SlayerGal
-, CA
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Oct 04, 2011 2:52 am EDT

I doubt she'll be fired. Seems like your friend got caught trying to steal. I don't see why else she'd try to put it in her pocket. If she really was taking out money, she should have put the product in her other hand.

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