Demartini Rv reviews and complaints
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Sold unsafe 5th wheel and lied to.
Lied to for over 30 days and sold an unsafe high end 5th wheel!
Was sold an unsafe trailer after paying $500 safety inspection and damage was pointed out to the dealer a week before I picked up the trailer. I bought a Trailer that had broken suspension and bad breaks. I live 400 miles away and had a relative who is a mechanic go inspect it before I bought it. During the inspection he saw the broken suspension and pointed it out to the only lady who works at the Sacramento location. She told him it would be fixed during the inspection. When buying it the cost was $500 more than agreed and when talking with Tim Martini the owner he said this was an safety inspection fee that I must pay to buy from him. I agreed to pay the fee for the inspection. I drove 400 miles to pick up the trailer. After doing the paperwork while leaving the brakes did not work on the trailer. Their on site mechanic went under the trailer 3 times and adjusted the brakes which is a very unsafe way to adjust brakes since you can not tell if you have any or too much friction. When I left with the trailer they barely worked and was very unsafe. I took the trailer to a RV repair to get then adjusted properly with the wheels off the ground. Additionally their mechanic knew this and said he did not have a jack strong enough to lift my trailer. When I dropped off the trailer to get the brakes adjusted they found the broken suspension parts that had been pointed out to them a week earlier. The trailer was sitting on its frame and had damaged 2 of the four tires. The repair parts had to be ordered so I had to leave the trailer in Northern California and drive 400 miles back home. I then had to drive 400 miles up and back to pick it up after the repairs. The total cost for repairs, tires, 800 miles round trip and vacation time used to make the drive cost me $5000. I contacted Rodney Sease from the moment I found out about the damage. He said don't worry we will help you cover the cost and to keep him informed which I did every step of the way. Once I had all the figures I requested only $2341. Rodney said he met with Tim the owner and that he agreed to pay my requested amount and that they would get me a check. I called every couple days for a month and was told everything it would be sent the next day. On 9-18 Rodney told me the last check that was mailed to me from Grass Valley must have been lost and he would get a new one cut and he would overnight it to me via UPS. I did not get a check on Friday as promised, no check Saturday or Monday. I texted Rodney multiple times asking for the tracking number and he said he would get me the tracking number which he never did since there was never a check sent. Today 9-30 I called the accounts payable person to ask if there was a check cut for me and she said no there was never a check cut for me and she then got Tim the owner on the phone who said this was the first time ever he had heard of this. Tim claimed that the damage was done after I left their lot which is not true and my relative can confirm this. Tim the owner only agreed to pay me $500 which I declined. I was sold a very unsafe vehicle that should have been inspected that I paid $500! For and lied to countless times. I have text messages and emails that I will gladly share.
Huge scammer
Demartini rv in grass valley is a huge scammer. after having difficulties with my new motorhome that i purchased from them they decided that they didn't want to take care of servicing it anymore or take care of the warranty issues. furthermore, when they removed parts off my new car to install the toy hitch they did not give them back to me...in trying to...
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