Eezi Move reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about Eezi Move
Welcome to our customer reviews and complaints page for Eezi Move. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Eezi Move.
On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Eezi Move's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.
Whether you're considering doing business with Eezi Move, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.
Please feel free to browse our reviews and complaints and share your own experience with Eezi Move. Your feedback is an important part of our community and will help others make informed decisions.
Damage to furniture and boxes during relocation
I have, in 7 moves over a period on 35 years, never seen so much damage to furniture during relocation. I have logged a formal complaint with the complaints department and submitted photographic evidence of the damage caused to 12 furniture pieces, which is just the tip of the iceberg, as I can count on one hand the number of items which have no...
Broken, scratched and dented furniture
All of my 81 year old mum's furniture was broken and damaged. The extreme nature of the damages is shocking! The fridge was actually bent and dented! Not a single plate survived! Please see the pictures of the damages to understand the extreme nature of them. The vehicle was overloaded and stopped in Heidelberg, where they had to offload and reload. We suspect that it was here that the furniture was damaged.
Removal company damages everyones goods and then refuses to entertain complaints
I have moved multiple times with them and ive chosen not to complain whilst multiple items damaged with each move, nut wife always pressures me not to complain. As we live in a remote area and not too many companies come this way we opt to reuse them and hope that will be better next time. I used them twice last year, 1st time moved just a few but very...
Read full review of Eezi MovePoor service damaged goods
Eezi movers service is appalling delivery of my goods was late and also damaged my couches are not in the condition they left johannesburg the back rest of the recliner seats are loose and flimsy bolts and nuts are missing because they dismantled it on pick up which was totally unnecassary I did not request for any items to be dismantled I did log a complain and was told eezi movers turnaround time is 21 days well its passed 21days and still no feedback I need my couches repaired I paid full the amount up front the condition and service I recieved from eezi movers one would swear they did my removal for free I dont recomend them to anyone 0/10 for theor service delivery very poor.
Ref 861687
Desired outcome: Repair my furniture
Service delivery and refunds
Eezi provided me with a quote and I paid the deposit a month in advance. When I tried to change the date for my move the next day, I could not get a hold of the booking agent Burnett Pawson. I tried calling for 4 days, and the call centre agent kept telling me that “Burnett isn’t available, I will take a message”. After 10 messages, even she was exhausted...
Read full review of Eezi MoveUnethical behaviour by Furniture Mover
I took Eezi Move to one of our customers (Clear Window) to give us a quote to move the customer's furniture (substantial contract) as part of a bigger contract that we have with the customer. They went behind our back, gave the customer a quote direct and refused to respond to any enquiries that we made afterwards. It is really sad that long established companies resort to this type of behaviour to secure a contract.
Read full review of Eezi Move and 1 commentDamaged property, poor service
The company was contracted to move my furniture and appliances from one location to another. The movers damaged my walls (which i repaired at my own cost), washing machine, fridge, dinigroom table, queen base and various other items. They also stole a bottle of whiskey while in transit. I received no apology, after numerous attempts to contact them, and they just ignore all my correspondence.
Read full review of Eezi Move and 3 commentsGiving a Voice to Consumers
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