ElectroZone reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about ElectroZone
Welcome to our customer reviews and complaints page for ElectroZone. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with ElectroZone.
On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used ElectroZone's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.
Whether you're considering doing business with ElectroZone, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.
Please feel free to browse our reviews and complaints and share your own experience with ElectroZone. Your feedback is an important part of our community and will help others make informed decisions.
Electrozone scammed me
I called to ask why I was being charged $175 for shipping insurance when I was told it would be under $40 on the verification phone call, the person I spoke with was not only very rude but was shouting at me on the telephone and virtually accused me of fabricating the story. I then asked when I could expect delivery and they gave me a run-around, I spent...
Read full review of ElectroZoneBeware
Well went to nextag.com for reccomended best price for the plasma tv we wanted. First off I just learned that the highest paying company to nextag.com get more stars towards their name. We thought 5 stars from Electrozone was great and they were a" trusted seller"...MISTAKEN- COMPANY IS FRAUD... Nextag your just as bad giving them the stars, we will never...
Read full review of ElectroZoneRip off
I ordered a new high-end LCD TV from them and was told that the insurance was mandatory and would cost less than $50, when I looked at the order information it showed a charge of $175, I called them and not only were they quite rude but implied I misunderstood them and they did state that the shipping insurance was $175. I have not received the TV as of yet...
Read full review of ElectroZonePOOR SERVICE
I ordered a Panasonic 50 inch Plasma TV on 11/18/2010 and received an E-mail to call Electrozone and verify my order. On 11/19/2010 I called and was told I would have to buy shipping Insurance for $49.00 OK and was told the TV would ship that day and I would receive it within 7 to 14 days. So far so good. The TV arrived on 12/01/2010 with the screen...
Read full review of ElectroZone and 1 commentTV
Placed an order on the company website. Received an email requiring that I call in person to confirm the order. When I called I was asked a few questions and told my total charges were 5% over the total price that I was quoted. When I asked why, the individual said it was because of shipping. I stated that his website said free shipping. He said that is only for items under $500.00
And they charge that because they don't know the size of the boxes and so i could refuse the item if it was damaged. He told me to go to the website and he would show me where it says that. I told him to cancel the order. He asked me to hold on and he would ask his manager. He kept me on hold for around 10 minutes. When he came back on the phone he asked how he could help me. I restated he cancel my order because of shipping charges for free shipping. He again put me on hold. When he came back on he said because I am a first time customer. They would waive the shipping. I googled this company and saw alot of similar stories from othe possible consumers. I called them back and cancelled the order. I was passed to the first individual I had spoke to. He started to try and talk to me about calling earlier. I thanked him for cancelling my order and hung up. Good luck if you do business with these people.
60 inch Sony TV
Don't use Electrozone! Electozone Review 5-13-10 I order the TV online from Electrozone and got a email that I needed to call to confirm my purchase. 5-14-10. I called and talked to Jeff who sold me a extended warranty. I got a call from Jeff and he said my credit card did not go work. I call the credit card company and got that taken care of and ask Jeff...
Read full review of ElectroZone and 2 commentsBait and Switch
The company sells refurbs as new period. My TV was missing the side sticker you get on a "NEW" TV touting features like 240hz and such. I asked the rep said Brand New. Clearly Not. I left other negative ratings on this company but they don't seem to show up? hhmm? Louis called me and accused me of being fishy before ever asking why I gave such a review like I did. He had no CLASS. I kept the TV because of reading the horror stories all over about REFUNDS. I wish I went somewhere else.
The complaint has been investigated and resolved to the customer’s satisfaction.
NOT &suspicious&
Don't know why this company is labelled as "suspicious" on this site. The service I received was EXCEPTIONAL! I ordered a TV after being jerked around by two other sites that advertised on the internet (Prestige Camera and Digi Emporio, both "bait and switch" shops). Because I was wary (partially due to the suspicion generated here), I was was sort of a...
Read full review of ElectroZone and 20 commentsGiving a Voice to Consumers
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I also ordered a SONY TV online from Electrozone and got a email that I needed to call to confirm my purchase. I called and a "Joe" tried to sell me warranty. I said no. When he told me the total, there was an additional $100. I asked why this is different from the total online. He said shipping. I said on the website there is no charge for shipping. He said the $100 is for insurance for shipping. That sounded fishy so I cancelled the order.
agree strongly. I made the mistake of doing business with them. This company needs to be closed down!