LA Wheel & Tire reviews and complaints
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Do not deal with this company
Do not deal with this company! Beware of what they say they will deliver! I paid over $3500.00 to have black chrome wheels done for my Viper with an exchange but when I got them, they were painted not chromed. After paying to have them sent back which I shouldn't have done in the first place. Now they want me to pay again to have them rechromed plus shipping. Do not do business with this company!
The complaint has been investigated and resolved to the customer’s satisfaction.
Do not deal with this company!
Do not deal with this company! Beware of what they say they will deliver! I paid over $3500.00 to have black chrome wheels done for my Viper with an exchange but when I got them, they were painted not chromed. After paying to have them sent back which I shouldn't have done in the first place. Now they want me to pay again to have them rechromed plus shipping. Do not do business with this company!!
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We would like to offer our deepest apologies for any issues that you may have faced with your transaction and ask that you not hesitate to contact us at [protected] or [protected] so we can resolve this issue (other contact information can be found at http://www.lawheel.com/contactus.htm).
We do not nor have we ever painted wheels, and in our 10+ years of experience with tens of thousands of satisfied customers, it is very rare that the chroming process comes out with issues, but when it does, we fully warranty our chrome (http://www.lawheel.com/warranty.html) and are happy to help out. In your case, I believe you paid about $1, 000 for the black chrome, while the other charges included tires and the security deposit for our chrome exchange program (http://www.lawheel.com/exchangefaq.htm). After you contacted us originally, letting us know that you were dissatisfied with the look of your wheels, we offered to completely redo your wheels, center caps, and rebalance your tires at our loss. Further attempts to contact you haven't worked -- emails bounced, and we do not have a current phone number for you. Please feel free to contact us at any time.
As to other complaints about our chrome peeling, please contact us about our warranty- http://www.lawheel.com/warranty.html. If your wheels have not been mistreated, they should not be peeling. If they are peeling and have not been mistreated, then we fully warranty them. All you have to do is contact us.
They are the biggest scam artests around and if you ordered over the internet you are screwed out of your money. My chrome is already peeling off my exchange wheels not even 2 months after getting them!
Read this you're not the only one that has been ripped off!
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