Legend Auto reviews and complaints

Purchasing a car from Legend is a terrible mistake. We bought an Audi from here and were headed to Missouri with our 3 children. We had not left the city of Dallas when the engine light came on. Within the next week, we accrued $2300 in repairs. The dealer has promised to help us with the repairs for 2 months. However, they have not kept their word. In addition, they were so late getting the title to us, that we accrued fines and late fees.

I bought a 2008 Saab over the telephone, Sept.2013, despite concerns created by the postings on this website. I picked up the car last week, drove it 600 miles home without incident, and immediately had it inspected by my longtime Saab repair shop. The car was as advertised, low mileage, no undisclosed defects, and close to perfect in body condition. The price I paid was considerably under KBB.
While the office was a warehouse type office it was not "dirty" nor otherwise out of the ordinary. What was impressive was the interior space filled with sparkling classy gently owned vehicles.
People I dealt with were friendly and not pushy.

I bought a 2003 BMW 745LI cash from this dealership, the salesman being the owner Hassan Rahmanian. He was courteous before the final I gave him the cashier check. He told me the car had only 1 problem with a small leak of oil that he

can repair for $400. I told him he can repair it, and I would give him an extra $400 to get it fixed. I also had noticed that the built in GPS was not working, but he told me that it's just missing the DVD and he has it in his office

therefore it's not a problem. He was also to clean the car for when I come pick it up.

The day that I came to pick up the car, the GPS dvd was still not in the car, the car was not cleaned, and he claimed that he had repaired the small oil leak. I noticed that the car was not clean, but it's something I can do, but I did

not see the GPS dvd. He had his employee grab a dvd for that model and had him try to put in the car, to my surprise the unit in the back where you put the GPS dvd is broken and cannot even be opened. Had I known that I would not

purchase the car because it's a cost to me, and it's important. Well he told me to bring the car 2 days later so that he can take it to his audio guy in a shop called Audio Zone located at 1230 N. Belt Line Rd. Irving, TX 75061.

I drove home and 5 minutes before getting home, the check engine light comes on. I called him right away, and says to bring it the next day to get the check engine light, and the GPS fixed. I brought the car the next day and left it with

him for the next 2 days, then he called me and said everything is fixed. I picked up the car and again the GPS has not been checked, and miraculously the check engine light is not on. I called him again, and from this point he starts

acting like he is doing me a favor for things that were clearly discussed prior to the purchase and should be fixed. He tells me to bring the car to the Audio Zone and he will pay to fix it. I bring it to the shop and they tell me they

don't have the part to bring it another day and they called him.

It's now been 3 months, and I have brought my car to him 4 times already to get the GPS fixed including today 10/08/2012 and he has not fixed it yet. He always tells me he will call me back hangs up and never calls back. The GPS has not

been fixed, and BMW has told me that the oil leak has not been fixed either. I'm highly disappointed in this dealership and would not recommend it because they clearly lied to me and are not mindless of the time that it's taking me to

get this fixed when it was supposed to be working as agreed before the sale.

I bought a Saab convertible which it turns out needed a new head which was verified by two Saab repair shops. Legend took the car back which was exchanged for a similar car at the same price. The only issue was that the top was inoperable which was to be fixed as part of the deal.

I left the car for a month and finally got it back when it was leaking fluid on both sides of the car underneath the hydraulics. Legend's mechanic took a part from the original Saab I bought and rigged it to this car. The part which should have been put in was out of stock at Saab.

The top doesn't work and Legend now says they should not even have exchanged the first car I bought. It also says they now have no mechanic which is amusing in that they offer a three month warranty on their vehicles. I basically have a convertible hard top.

Finally, as I am a reasonable person, I called Hassan at Legend calmly to ask about getting this fixed correctly. His response was not in the same manner.

I recognize owning a Saab can be a challenge but spending $8, 000 in good faith should not come to this.

BBB rating...D-. 'nuff said.

I just went to look at a vehicle that was presented online being in great condition, .. i was disgusted by the cars quality, the dealership quality, the filth on/in the car.. the staff.. total waste of time and effort

Similar experience...without the drive. "Mint condition, alloy wheels, no defects, great Infiniti I30". Well, rips and tears in the leather interior, scuffs and dings on body, horrific large black scuff on fender, cheap steel rims. No alloy wheels at all, mismatched lug nuts, scuffs/tears/dings/rips. They lied to the Better Business Bureau. They agreed to make payment of $500, far below the cost of wheels and repair, and when I finally agreed because it was clear that was all I was going to get out of these clowns, they retracted the offer. This isn't even to mention the complete lemon that was the car. But in terms of representation...they grossly misrepresented the vehicle and then failed to resolve the issues related to their misrepresentation. They used to be on Ebay, now they are generally gone from there thanks to slipping ratings. They used to be on the BBB, now they are not, thanks most likely to increasing complaints. Now, they just occasionally have their associates go online and post the same thinly-veiled, bogus fake positive posts and responses to negative posts. Unprofessional and, if you buy from these guys, you are asking for a costly learning lesson. Stay far, far away, my friends.

Purchasing a car from Legend is a terrible mistake. We bought an Audi from here and were headed to Missouri with our 3 children. We had not left the city of Dallas when the engine light came on. Within the next week, we accrued $2300 in repairs. The dealer has promised to help us with the repairs for 2 months. However, they have not kept their word. In addition, they were so late getting the title to us, that we accrued fines and late fees.