Mbcontact.com reviews and complaints

Yesterday 12-25-08, I purchased a 3 year VIP Membership and 1 Extra Feature USD 49.96 and this was approved--there was an order number [protected] and they said the bill would be charged to my credit card. Now my complaint is I was not able to download this system into my computer. Please send the instructions so I may download this system that I believe I have already paid for

i was on the itune website and signed up for a 1year susbcription for $ 44.00 contacted the online support to cancel and they told me they did not have my information on file

I have been charged £36 plus for what I can only say was a corrupt download; ONE CARE blocked it's progress and still I have been billed for the download; I have sent proof from my repairer that the computer did not download the suspect item at any time.

Barclays VISA fraud team will be investigating this matter in due course.

I went to AVG website to download their free service. Instead I was directed to mbcontact. I was overcharged for what they said was the service plan. I called their customer service number and was told the charge would not be processed, which of course it was. I called my credit card company and disputed the charge. There is obviously something wrong with this outfit. MBarr

I hate to admit it, but I also got ripped off by MBCONTACT.COM. They popped up as Managers of the Skype website and I fell for their false advertising and now they have my credit card number. Does anyone know what can be done to get the money back ? Should I change credit card numbers for future protection ? Does anyone know anything ?

Al in Alberta, Canada

On Friday September 26, 2008 I was attempting to download the free version of OpenOffice.org when they asked for a donation of $11.99 USD. Somehow I was redirected to the MBcontact.com web page and my account was actually charged $35.01 USD. I received a receipt from them stating it was for a 3 year VIP membership. I was also charged a $0.70 international fee. This caused my account to over-drawn. What recourse do I have in this matter?

Selling AVG software, downloading non-AVG SOFTWARE linked with trojans and worms. site: Asks if I want to update AVG software then offers subscription.. downloaded non-AVG software with trojans and worms attached.

My credit card details are attached.

MBCONTACT.COM sold me some software in 1/4/2008(Merchant System Order number [protected]), for 3 years
membership, USD 39.00 and I was informed about the site htt://members-site.net to acess the software products.
Nevertheless it has been impossible to get my sotware using that site, since 2009.

Purchased 3 year membership in March 2009 for software and paid £33.86 and then paid £31.43 for order Number [protected] and again paid £23.91 for order number [protected] . contacted the company to refund the amounts of £31.43 and £23.91 and to-date have had no reply.

On a Google Website, I thought I was purchasing Google Earth for 3 years. Aparantly, I purchased a scam.

iTunes is pretty expensive - it's about 99 cents per song. I would like an unlimited membership. Were did you get yours at?

I went online to update my Spybot Search & Destroy software using Google. I was connected to a website falsely using Spybot in their title (spyware_remover=spybot. I downloaded the software charging $47.76 to my debitcard.

My security system (Avast) blocked the software from being activated warning a Virus.

I sent the MBcontact.com an email notifying them and requesting a refund. They have promised to refund the charge. I haven't received it to date. I just wanted to warn any unsuspecting person of this.

Has anyone actually been able to contact these people? I did not authorize payment to my credit card but it came thru authorization accepted. I immediately contacted my credit card company and they said that it was showing only minutes after this happened. I have been trying to get ahold of this company for hours now to make sure they cancel this purchase with no luck. My card company says that when my next statement comes in, I have to file a dispute paper in order to have it removed from my account.

I noticed an email from mbcontact "confirming" a purchase I do not recall making, stating my credit card was billed $46. I smelled a rotten fish! I clicked on a "Click here to continue" web address, which contained a reference to Ipod in the address string, and was brought to a slick looking site, claiming the were a 3rd party billing company. There was no hint of what I supposedly bought. However, before being able to "track" my "purchase", I was instructed to click on "Agree to Terms and Service" in order to continue on. Subtle warnings stated they knew the IP address of my computer, and its geographic location, and they would fully prosecute "Fraud attempts will be prosecuted"Alarms bells going off! I did not go further by accepting and agreeing to their terms and services. I will be contacting my credit card holder to see if payment can be stopped, or at least deauthorize MBContact.com from accessing my account in the future. Will also block mail from this site. Finally, I will contact the State of Maine's Attorney General, E-fraud Division. Relieved I'm not the only one bittin by this nasty phish, and I appreciate the suggestions, comments, and experiences you all offer. Good luck to all. May these guys spend a bit of time in an old, dank, decaying penitentiary.

I was very lucky and realised within 30 mins it was a scam and thru' my bank and contacting MBCONTACT I was able to get my dosh back, as it hadn't actually left the bank, but it will take 10-15 days before I get it back. Also lookout for HEINIKENBOTTLING offering one million pounds give awawy and 'orobinso@centralmethidist.edu' This also opffers #780, 000 for a input of $275, be aware as they also come under other guises. Check out the E-mail Address if it seems real and if not it generally comes back as postmaster undeliverable.

Forced to subscribe and pay for 3 year unlimited VIP access for ADOBE Acrobat Reader from Adobe website which has proved incompatible with my operating system. Have tried to cancel and request refund of payment of USD $66.74. Adobe has no record of my purchase. It appears confirmation received from mbcontact.com, NOT Adobe, although Adobe DOES IN FACT APPEAR at the bottom of ONE (1) PAGE I did print out.
Seems that Adobe website has been compromised by mbcontact.com.
I am still trying to get a refund for my monies paid.

I was given a reciept for the credit card and i got the earth website. The above website came with login and password. The website http://membersareame.com/ is not available or does not exist. I have tried several times on Firefox, Internet Explorer and on Google and not one of them can find the website. I would like a full refund or an explanation as to how to retrieve my extra feature and use it.
Ron Kirkpatrick
rwkirkpatrick@primus.ca

www.itunesmao.com is another one of MbContact.Com's fraudulent websites for unlimited iTunes downloads for subscription fees.

I filled out the information needed for a year subscription, has the transaction processed, and tried to proceed to the final webpage to download iTunes and came up with a 404. Ultimately I ended up being forced to cancel and reissue my credit card and spend the next six months worrying about possible identity theft.

Criminal action like this needs to stop and as many people as possible need to know about it.

I thought I was buying the latest version of Google Earth but all they had to down load was the same version that is available for free from Google The original link came from:
http://dailyonline-news.com/uns.php?c=isolutions&m=5060800031&e=mike@febc.ae

with the attached email

New Navigation Features added in Google Earth 4.3
Go Here to watch video
Fly to your house, type in an address, search and zoom right in.
Searach schools, parks, restaurants & hotels. Plus driving directions.
Tilt and rotate for 3D terrain and building structures
Go here to also explore the universe
Search and find different star constellations.
Locate and find comets, asteroids and other heavenly bodies.
A new perspective from our tiny planet.
Go here to enjoy Earth 4.3
Have a Great Earth Day!
Thank you for your interest,
Steven Nantel
Sales VP

they suspended our manga website because of some TOS thingy too ! And the website just had been activated for 1 day..less than 24 hours time..they suspended our account! damn! Give back the money my friend paid for the host! stupid cheater bluehost!

BLUEHOST.COM IS AS FRADULENT OR MORE, FILE YOUR COMPLAINTS AGAINST BLUEHOST.COM AT http://www.saltlakecity.bbb.org/
BLUEHOST.COM MISLEADS THEIR CUSTOMERS BY PLACING A SERVICE AGREEMENT AND HIDDEN THEIR TOS TERMS OF SERVICE, BLUEHOST.COM ATOMATICALY CHECKS YOU READ THEIR TOS, WHEN IN FACT IT SEEMS IS REFFERED TO THEIR SERVICE AGREEMENT.
I PAID $ 900 TO BLUEHOST.COM FOR 48 MONTHS AND AROUND 50 DOMAINS, THEN WITHOUT REASON THEY CANCELLED MY ACCOUNT
BLUEHOST.COM JUST CLAIMED BECUASE I VIOLATED THEIR TOS, SUCH TOS, I NEVER RECIEVED, BUT EVEN AFTER I READ IT, THEIR WAS NO VIOLATION, I ASK PROOF, BUT REFUSED TO SEND ANY
BLUEHOST.COM ARE THIEVES, BEWARE.
FURTHERMORE, BLUEHOST.COM HAS SEVREAL VIOLATIONS OF LAW IN THEIR TOS (TERMS OF SERVICE, BUT ALSO EVEN VIOLATIONS TO THE FIRST AMMENDMENT OF THE CONSTITUTION
STAY AWAY FROM BLUEHOST.COM, JUST TYPE BLUEHOST.COM COMPLAINTS ON SEARCH ENGINES AND YOU WILL SEE THE AMOUNT OF HARM TO BLUEHOST.COM CUSTOMERS THIS COMPANY HAD DEFRAUDED.
BEWARE OF BLUEHOST.COM STAY AWAY

I felt the need to add:

To anyone else who has unfortunately fallen prey to MbContact.Com I recommend you also cancel your credit card (in case they attempt to charge you more then once), call your bank and make sure all accounts are accounted for and have them take security measures to monitor any possible suspicious activity, as well as call the three credit bureaus and report possible identity theft and have them monitor your credit activity so they can inform you if any new cards are issued in your name.

Here is MbContact.Com’s own list of websites from their personal host. http://46-165.bluehost.com/

I too was sucked in to download the latest version of google earth and was shocked to find £34 taken from my account when in actual fact I had only agreed to a years subscription about £9 I thought because it was google that it was genuine, and of course you get nothing and no answer when you try to contact them please beware

Just downloaded Spybot for US$35, but it was an old version which even after downloading updates didn't bring it up to the current version.
Credit card hasn't been debited yet, not sure if I have a claim
I'm sure that the Spybot developers aren't seeing any of this money.

Like you others I was scammed with this on Oct 8th - didn't know until received my Master Card bill to-day. Phoned Master card & they are sending me a letter to complete - after they receive it back, they will credit my Account with the $72.31 Canadian.

Found a phone # for this ?company? [protected] & spoke to them saying I wanted a credit for the amount they charged my Master Card, said they will credit it within 5 to 6 business days - we will
see, guess I have to see if they stand by there word.

I've been stung by this today too. Ironically I only caught onto it after I had eventually downlaoded SpyBot and it blocked the company's URL otherwise I would have given them my details all over again! I'll be calling my bank to tell them, I know I won't get my money back, but I just don't want them using my details again...Gutted!

I to have been caught by this scam. Contacted my bank and informed them and they stated that I will have to wait until the 9th of November and if I have not received the product (no chance) they will then pass it over to there fraud dept. Advice by the bank is to use a credit card and not a debit card as one is covered by the credit card and is able to get the monies back

I WAS APPROACHED BY THIS COMPANY TO UPGRADE MY SPYBOT PROGRAM
BEFORE I FINISHED MY APPLICATION I GREW SUSPICIOUS OF THE WEB ADDRESS MBCONTACT.COM
AND CANCELED MY APPLICATION DUE TO IT BEING A SPAM SITE.
HOWEVER THEY STILL DREW FROM MY CREDIT CARD THE SUM OF $80-00AU
I HAVE REPORTED THIS TO MY CREDIT CARD AUTHORITY AND MADE A FORMAL COMPLAINT.
I AM SURE YOU HAVE HEARD OF THESE PEOPLE BEFORE AND PROBABLY NOT THE LAST TIME.
I HOPE YOU CATCH UP WITH THESE CRIMINALS AND PUT THEM WHERE THEY CAN DO NO HARM.
I AM A PENSIONER WITH LIMITED MEANS SO THIS IS A BLOW TO MY CONFIDENCE IN THE INTERNET.

REGARDS

DEREK MARVELLEY

Dear Sir,
Subject to my previous report of fraud emailing posing as Spybot Spyware.
This fraud spyware site has contacted me again today, offering a service at a fixed cost.
I fell for this 2 weeks ago and it cost me $80-00 usd for my ignorance, which may be non recoverable.
Spybot anti spyware is a donation only web site and have no set fees.
Please warn other internet users of this danger which is still at hand.
The web page looks legitimate but I can assure you it is a fraud.
I hope something can be done to place these criminals behind prison bars.
I have lost complete faith in the internet system, and shall in future make direct contact only.
Yours faithfully,
Derek Marvelley

took money for iTunes download fraudulently. tried to contact site but can't. have email confirming purchase but link in email for continuing with download doesn't work either. have subsequently found out from Apple that iYunes is a free download.

was trying to get spybot search and destroy anti spyware software, paid 53.00 for three years service. As soon as they got my check card #. internet explorer shut down, and I did not get the download. I contacted spybot search and destroy, they said it was a fraudulent website, as they do not charge for their software, they only take donations. The debit was taken out of my account and I received nothing. The bank cannot stop debit transactions

Gentlemen: Last Feb. 23, 2009 I purchased a so-called upgraded 3-D Google service for US$50.38 using my Bank of the Philippine Islands Credit Card, but the promised software failed to materialize. I tried contacting their customer service to complain but to no avail. A quick check indicated that MBContact.com is a fraudulent company that falsely represents Grisoft, AVG, Skybot and others. They make false claims about updates and other available software which is never delivered after the cusomer pays.Thank you for your kind attention. Ricardo Gonzalez

I thought I was signing up for a game membership site -- like Shockwave. After you purchase a 'year' or whatever you end up downloading the 'software' to get the games. Come to find out you are actually downloading a torrent search engine which searches for and allows you to download ILLEGAL copies of software. Totally mislead. I just filed a report with my bank and MBCONTACT and informed MBCONTACT that if I didn't receive refund in FULL that I would report them to the BBB. Do not, I repeat DO NOT trust these people.

This fraud company acts as ESET NOD32 anti virus program company and advertises 3 year membership of updating the software, charged 58 dollars 84 cents. They confirmed with an address it turned out to be another company IIS7.

Their phone number is also phony.

Hi,

I am a customer service representative of helpmedownload.com. I sincerely apologize for the inconvenience and for your negative experience. We are more than happy to resolve your issue either via web chat below, or email, or calling our toll free number.

Thank you for your time,

HELPMEDOWNLOAD.COM
US Phone Support [protected]
UK Phone Support [protected]
AU Phone Support [protected]

Web-chat is now available! You can visit the website: www.onlinechat.helpmedownload.com for online chat support. Or you can send an email to support@helpmedownload.com

Our Operations is available 24/7.

I ordered LIVE TV from this company for $4.95 first time customer for my computer. A few days later my bank statement showed $40.00 unauthorized withdrawl for the same thing. Unlike some of the stories here about getting the money back, I did call the company and actually talked to C. S. and they refunded the money the next day. So it worked out well for me. Call [protected]. There is a waiting period but you will get through.

Mbcontact.com (Netherlands)
As with all the other people on this site, I was duped.
Got cold feet before completely my data, but after entering credit card details, they took £25.86 on the 01/11/2008.
There is a company on the internet MBcontact who claim they are nothing to do with Mbcontact.com. Hmmm!
As they say, if its too good to be true, then it's probably not.

It's bad that people try to take advantage of others . Here I'm trying for days to get a little girl some music on her ipod and the whole time i'm feeling stupid because things aren't working out right. Turns out that the itunes store isn't affiliated with offers from other entitees . All I needed to do was go straight to itunes create an account and buy from them. What a rip off. $49.95 for what?

I payed for dowload Nero 8 ..tyey never gave me the eserial number .
They dont answer to mine complaints .
Y paid and y have NOTHING

AVOID Them !

Despite numerous emails, failed to receive the goods paid for.

This firm took £25 86p from my account after I upgraded my AVG account

Ordered AVG antivirus via this site - download detected malware and stopped

payed got nothing con not contact help

They took money for a free spyware program and disappeared.

some one should be smart enough to catch these s.o.b.ssss

i have paid for a year and only got two weeks now has fanished
please explain?

I am a victim of these fraud and i have been charged money from my credit card and i don't know what to do now.

i signed up for this bmcontract.com by mistake, i tried to cancel it but they put it through anyway. i didn't not want it nor did i use it in any way. i asked for the money back, i didn't not hear from them, nor did i find a number to call. i just want to get the money back, i will be contacting the better business bureau, and others in the next couple of day. thank you.

the seller of this is bmcontract.com. i tried to cancel it and they didn't let me. put it through anyway. i have asked for my money back and i did not down load or use it in any way. there is not a number to call. or a person to contact, i will report this to the better business bureau. and other action will be taken. thank you.