Mogi reviews and complaints

I was just informed that the company I puchase an extended warranty from (MOGI) was a complete scam. I bought the coverage in September of 2009. an have paid them $140.00 per month. Am I able to claim any of that money back ? Please contact me, and advise me of my rights. I am on Social Security Disability and this has put me in a serious bind. Thank you,
John Kuchma

THIS COMPANY HAS MANY PROBLEMS FROM TROUBLE CUSTOMER SERVICE, FRAUD IN THE ADVERTISEMENT, STATE THAT THEY CALL WHEN THEY DONT, ACCUSE EVERYONE ELSE BUT THEMSELVES, AND DONT TAKE CARE OF THERE PROBLEMS OR ISSUES ON A TIMELY FASHION. I TOOK MY CAR IN THE SHOP ACCORDING TO THERE PROCEDURES AND RENTED A CAR WITH THE UNDERSTANDING THAT THEY WOULD PAY FOR THE REPAIR AND REINBURSE MY FAMILY BACK FOR THE RENTAL OF A CAR. THEY REFUSED AND DECLINED FOR THE REPAIR AND RENTAL AND THEN IT COSTED ME BY TAKING MY DAUGHTERS' AUDITION MONEY AND USE MY MONEY FROM MY SAVINGS TO PAY FOR I CAN I HAVE CAR BACK AND USE IT. I TALKED TO DIFFERENT PEOPLE AND NO ACTION HAS BEEN SHOWN SINCE MY CAR WENT IN THE SHOP FROM THE LAST FULL WEEK OF FEBRUARY. THIS IS NOT THE COMPANY TO SIGN UP WITH FOR SERVICE NOT TO BE COMPLETED AND FULLFILLED SINCE THEY HAVE A LOOP WHOLE THAT THEY CAN USE REPEATLY AND CONTINUE WHICH IS THAT "IT IS A WARRANT PART AND THEY DONT PAY FOR ANY WARRANT PART." WELL I GUESS THE WHOLE CAR IS A WARRANT PART SO DON'T SIGN UP WITH THEM. THIS COMPANY IS NOT A GOOD OR NOT EVEN AN OK COMPANY TO DEAL WITH UNLESS YOU WANT TO RISK YOUR FINANCES OUT OF YOUR POCKET.

THIS IS A COMPANY THAT I DO NOT WANT FOR ME OR MY FAMILY.

Yes, MOGI is a scam. As a former employee I recently quit MOGI because of its business practices. The thought of having an extended policy is awesome, I must admit that. However, the entire industry must be overhauled just as the auto insurance industry had to be 70 yrs ago. Right now, I would not recommend purchasing a policy through anyone, INCLUDING YOUR DEALER. Though MOGI does not know that I know this, the last numbers I had heard through their customer service was that 70%-80% of all customer claims were denied. In many of those cases the vehicles were left on the auto-shops parking lot for weeks on end with some of those even being impounded due to lack of payment. I must give that its not MOGI'S fault for the claim not being paid, it would be the administrator of the policy. However, MOGI does mislead customers into buying the policies through deceptive practices such as lying, forceful sales tactics and threatening. When the say it rolls down hill, trust me, it rolls from mogi's management. The managers create an extremely stressful environment and even threaten their own employees knowing they can get away with it due to the lacking jobs in the economy. Currently they have a number of lawsuits against them pending, one of which is a $10 million class-action. Along side of that, a number of employees have gotten together and you will be soon hearing of a class-action lawsuit through them and backed by OSHA as well as the EEOC. Once they go out of business, which it looks like they may do, anyone who has bought a policy through them will lose whatever funds they paid into it. Some important names and numbers in case you would like to voice your opinion personally I can give, feel free to email me. Any other information regarding MOGI I would be more than happy to divulge. They are not the company they claim to be. Most, if not all of their practices, sales scripts and ideas originally came from U.S. Fidelis as the owner was formerly employed by them and Fidelis just recently shut their doors.

Hopefully this helps detour anyone interested in buying an extended service contract. Wether the company has an A or F rating with the BBB, they all do the same thing. Take your money, put it in savings or an account that accrues interest and pay for your repair yourself. The average consumer with an average vehicle spends less than $1, 000 on repairs over a 5 yr period on a new vehicle...the avg cost of an extended policy? $2500-$3000...actual cost of that policy before the mark up? maybe $500. Food for thought.

Complaint Description:
Company stated that I had 30 days to cancel. After reevaluating the the policy I decided it wasn't what I wanted so I tried to cancel, 11/20/2009, the same day of purchase. When I called to cancel, I was told that I needed to wait until I got the packet and then see if I wanted to cancel. On 11/30/2009 I called and tried to cancel again then I was told that I had to wait for the package that I had not yet recieved in order to cancel because it had been longer than 3 days. This is the 1st time I was told anything about the 3 days. When I tried to cancel the 1st day the representative told me I really needed to wait til the package arrived to review and would not take no for an answer assuring me that if I still wanted to cancel after that it would be no problem. Then when the package finally arrived, 2 weeks after purchase, I read it over and decided that I still did not want it. So I called again to cancel. That is when I was told that I had to submit a request in writing for cancelation. This request was to have the odometer reading, the reason for the request, name and address of policy holder as well as a notary seal, notorizing all of the above. I feel as if I was mis lead about the procedure since I tried to cancel the 1st day and was told nothing about the 3 days that I could have canceled without having to go thru all of this inconvience as well as cost. I had to pay for a notary. Then I did not trust that my request would be recieved promptly so I took a precaution by spending another $17.50 to be sure that some one had to sign for the return reciept of the package. The representative who I spoke to was Nick Sirignano phone: [protected] ext 1034

I purchased an extended warranty from Mogi a couple of months ago. I cancelled the policy, because I lost my job and could not afford it anymore. Mogi charge me $50 for cancel fee. There customer service was very rude and disrespectful to me. I Google the company and found out that there is a federal class action law suit against them for 50 million dollars http://www.courthousenews.com/2009/07/17/Class_Seeks_$50M_From_Dealers_Warranty.htm
and they also have a F rating with the BBB.