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The good, the bad, and the ugly - discover what customers are saying about MoneyLion

Welcome to our customer reviews and complaints page for MoneyLion. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with MoneyLion.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used MoneyLion's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

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Please feel free to browse our reviews and complaints and share your own experience with MoneyLion. Your feedback is an important part of our community and will help others make informed decisions.

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6:31 am EDT
Verified customer The reviewer confirmed their account using Google. Learn more

MoneyLion Supervisor

I spoke with there associate. One of them said since u pass the virtufaction email with the id. Front and back with me holding. She said I can finally use my social security number. Since the bar is open. Now besides her two associate wre very noisy and didn't listen to me. The survivor was saying the wrong information. I said to him unlock insta logins so I am use it. It keeps saying that there to many attempts last day before this was 3-4 days. 2days another 2days. Plus I waited 3 weeks. Please right ur survivor for hanging up on me. All I want for him to grant me accesto have a chance to put in my social security card since I can! Because of the emails of me of the id front and back. O depend a apologize. I am very hunger and I want a chance to eat with the insta cash literally I want to cry

Claimed loss: Time. Effort that it could be taken of

Desired outcome: I want the sporvisor to apologize and take a lead of absence. Plus I want a cash gift card for my time spent. Have u guys heard the reports of ur customer services There bad on googlw

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4:44 pm EDT
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This review was chosen algorithmically as the most valued customer feedback.

i have paid this loan of on sept 22 and your company doesnt want give me my balance of 763.43 back in into my money lion account this has been been going on for two weeks they keep telling me 3 to 5 days and its been over 5 days and im getting very upset i made my payments why cant you all make things right this is wrong i hve talk to rebbeca she keep...

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4:14 pm EDT
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This review was chosen algorithmically as the most valued customer feedback.

I've had an account for 1.5 years and had little issues until last week. I won $300 on a slot machine! Lol. I took the cash to Walgreens and loaded it onto my MoneyLion debit card. (This was the first time I've ever loaded cash onto the card.) I have the counter receipt from Walgreens also showing the cash load... Approximately 6 hours later I withdrew a...

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4:41 pm EDT
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This review was chosen algorithmically as the most valued customer feedback.

On August 7, 2023, I received four emails telling me that my checking account was being closed and that I needed to see review the Demand Deposit Account Statement to understand why. No explanation was given as to why my account was being closed. Spoke to Juan through the chat and he was not very friendly at all (I have saved the chat for you). Juan, who...

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3:46 pm EST

MoneyLion Moneylion is an online loan company that preys on subprime customers whose credit scores are below 300

Moneylion loans is a company based out of New York that is located at 8610 Sandy Pkwy in Sandy, Utah. The managers are Chris, Diane and Carol. This company preys on clients who are considered subprime or slime candidates. The interest rates can be up to 645%. Customer service agents are discouraged from letting escalated calls go to supervisors. Customers fill out loan applications online, and are discouraged from reading the terms and conditions before E-signing because most smart people will not take a loan being charged 654% interest. If the customer service reps remind pending applicants to read the terms and conditions, you are fired on the spot and escorted out the building by a man by the name of Chris. Chris is married yet loves attention from female employees at Moneylion. If you do not cater to his ego and needs, you are fired on the spot

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Complainant91923
US
Sep 04, 2018 7:57 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

the company lied to me period there are very disrespectful I would never do it again ever they told me i was being charged once and come to find out is more then that

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