MTC reviews and complaints

Hi team,
Today I have boarded 91 bus (tn01 n 9634) from vels university stop (chromepet) to chennai one (thoraipakam) at 1.32 pm. As soon as I boarded the bus, I was waiting to get the ticket as I dont have change I gave 50 rs for which conductor spoke rudely and asked me to get the change, if you dont have change get down (change vangitu mela eru, ilena next stop la erangidu). Again I was standing firmly then he got my 50 rs and refused to give the change even though he was having change which he got from other passengers. Also when I asked about my remaining change, he told will give you only at the end of the stop. I asked him he can give the change which he got from other passengers, for which he said you go and get and come from them why should I do? (ni venumna avnga kita change vangi enaku kudu, na yen vanganum) also he gave me the ticket for 13 rs (pallav garden to thoraipakkam) whereas my actual fare was 12 rs (vels to chennai one), when I enquired about this he said, you should ask and get properly. (ni olunga chck pani vangi irukanum, enala la paka mudiyathu) I was shocked, as its his duty to give the proper tickets. Also his way of talk, behaviour was very rude. He started calling me as va, po, next stop la erangu, ni vangu, etc.. He din give basic respect to elderly people or to anyone. I feel much offended by his behaviour and need action against this, so that it wont continue in the future with any other passenger. I have attached the bus ticket and the conductor image where he was holding the change in one hand and rupees in other hand, yet he refused to give it to me unless I reach my destination.

MTC is fleecing its Tango customers and is getting away with this disgusting behaviour.
I generally work on WiFi but when out of range I purchase data bundles. While travelling last week, MTC lopped N$2 off my
available credit a few times immediately I connected to mobile data, despite data bundles having been purchased. I called their Customer Care division this afternoon and was told to de-activate the service with an sms to 134 stating #T49MB# (since I subscribed to T49 more than a year ago). Why should I need to opt out when I never asked for this pathetic service? Now I am told that it is highly unlikely MTC will refund me for the deductions, despite there being available data bundles purchased - really? And to add insult to injury, you as a customer cannot reach any of the hierarchy by email - I was given the addresses "[protected]@mtc.com.na" in addition to the feeble "[protected]@mtc.com.na" but guess what - "supervisors" bounces back as "restricted" ... who are they protecting? I demand that MTC be taken to task on this issue and be forced to refund everyone they have robbed thus far.

There is only one bus from Thiruverkadu to Tambaram - 170 via koyambedu which consumes more than 2 hrs due to traffic, metro rail construction. Lot of people are travelling everyday via this route and it is really very very difficult for office going people. Everyday i catch three buses from thiruverkadu- velapanchavadi, velpanchavadi- kumananchavadi, kumananchavadi - tambaram. So please consider the below two routes
1. Thiruverkadu -Kumananchavadi - Pallavaram - tambaram
2. Thiruverkadu- Madhuravoyal - Perungalathur - tambaram.

Route 2 is even more time consuming and takes only 1 hr roughly.
Please consider this request with high priority and it would be more helpful if these, atleast any one of these are implemented.

I boarded the M70(cmbt to thiruvanmiyur) bus at Dandeeswaram nagar to Tidel park. The next stop, Vijayanagar(velachery) is hardly a 2minutes journey by bus. The buses would be crowded like anything in the route. Ticket checking squads take the advantage of checking at the vijayanagar bus stop. By the time the conductor issues tickets to half of the passengers, bus halts at vijayanagar stop and these checking squads burst in to bus collecting hefty amounts from the passengers from their purses, (i bet, that would remind pick pocketers with their behavior). Hope the authorities would take action or plan for some alternative in issuing tickets to all in the bus by the time it reaches the next stop.