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The good, the bad, and the ugly - discover what customers are saying about Newport

Welcome to our customer reviews and complaints page for Newport. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Newport.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Newport's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Newport, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Newport. Your feedback is an important part of our community and will help others make informed decisions.

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C
8:48 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Newport Cigarettes

Since March I have been residing in Louisiana and every single pack of cigarettes I have purchased has been stale. I smoke two packs a week. This is like throwing $10 in the trash can every single time I purchase a pack. Three years ago I switch from old brand to Newport. It's sad, because I have been a loyal consumer. I normally don't switch from brand to brand on anything, unless I'm trying something new for the first time. But this bad run of bad cigarettes has me contemplating. Initially, I thought maybe it was just the store I purchased from and kept trying different stores. But everywhere they are the same horrible taste. I can't keep throwing money away like that.

Desired outcome: I would like to be financially reimbursed for at least half or given coupons I can use in a neighboring state. We're talking about 20 packs. I'm willing to be fair and just want Newport to be fair with me.

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C
10:46 pm EDT

Newport Newport cigarettes

Spending 12 dollars for a pack of stale old cigarettes is bs if your gonna charge so much atleast put some quality in it

Desired outcome: Reimbursement

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1:01 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Newport a carton of newport cigarettes

I brought a carton of Newport cigarettes and they're the worst carton I had no menthol and a bad taste in my mouth and I am very unpleased with your product I also had a few of my friends try these cigarettes and they agreed with me the worst cigarettes they have ever taste I don't like spending my money on something that was displeasing to me I want to know can I trust this product again I wasted all most 70 .00$on a carton how can I get a refund or some kind of compensation for my dissatisfaction my Gmail account is [protected]@gmail.com I would like to communicate with you thank you for your response back

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3:13 pm EDT

Newport cigarettes

I use to smoke the Newport Platinums and Newports, flip flop anyway I recently bought 2 packs coupon inside is a year expired every store in my area has the same old stale packs! What happened to your Quality managers who used to go store to store so this doesn't happen? Tired of wasting my money the stores won't take them back!
Today I purchased 2 packs Newport Lights guess what, same freaking thing! I've decided to switch coupons or not!

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10:39 pm EDT

Newport newport cigarettes

My boyfriend was smoking a Newport red 100 today and he said it was burning his throat more than usual and then he thought he saw a hair about halfway through the cigarette so I pulled on it and it was completely stuck in there. We cut the cigarette open and it turned out to be like 10 long strands of fiber glass! I've never seen anything like it in my life and it really concerned us.

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R
8:17 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I am quitting newports. They have changed them completely.They are making me physically ill and ive smoked them for years. The filte is differerent and the taste is horrible. Sick to my stomach, burning throat.Headache and gives a cough . What happened? Everyone i know smokes newport and agree. Everyone is switching brands. Wow they are putting themseves out of business.

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2:43 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Newport Fake

The Cigarettes are not real --- Bought it back and all they could say it has stamp, no refund or exchange, it is real and if I want to buy another pack - $ 11.50.

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Aaron Rob
US
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Jul 21, 2019 2:45 am EDT

I bought a pack of Newport Menthol 100s in a box Nd it contained a half of a cigarette . I had 19 whole cigarettes Nd one half . I was wondering if I am entitled to some sort of reciprocity

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Gabby Mack
US
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Dec 10, 2018 12:21 am EST

I am 34 years old I been smoking 10 years plus don't have a job I can't take this loss Gabbymack I bought a 3 pack deal on Newport's out the 3 packs only one pack wasn't stale I need sombody to recompensate me when u go bk to the store they always say contact the company

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Ahmad Othman
US
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Nov 19, 2018 8:21 am EST

Hello, I recently bought Newport Red's shorts, and i've been getting a allergy out of the smoke from the newport's, the red's are a changed cigarette, and also i've been feeling like my voice is more deep with the cigarette.

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Amanda
Oneonta, US
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Feb 06, 2009 11:45 pm EST

The cigarettes were loosely packed so kept falling apart.

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