Newport Cigarettes reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about Newport Cigarettes
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Cigarettes
When smoking a Newport cigarette when you get to the end the fire drop off the cigarette and if you are not careful it will start burning something. For example I was smoking in the car the end of the fire fell off I couldn’t see where it went pulled over and it was burning my car seat. I had had this happen constantly. I have smoked lots of different...
Read full review of Newport CigarettesCigarette
I have smoked Newports for about ten years but in the last few months the filters now will start melting and burning all the time. This never would happen even if I forgot a cigarette it would go out now the whole thing will burn away and even the filter will start melting. Even if I'm holding it and distracted I'll look at my cigarette and the filter i...
Read full review of Newport Cigarettes and 1 commentmenthol 100 cigarettes
The last few packs of Newport 100 menthols I've purchased have been stale/half empty of tobacco. If I don't pack the cigarettes they are so loose that a lot of the tobacco just falls out of the cigarette. If I do pack them I have about a half inch of paper at the end of my cigarette and down by the filter the cigarette bends and they break easily. Plus they...
Read full review of Newport Cigarettes and 3 commentscigarettes
I bought a carton of cigarettes for $68.00 to open them and every cigarette in every pack was stale and I had to throw the entire carton away... I've been smoking newports for 20 plus years and im really pissed and disappointed because the cashier wouldn't even give me another carton... The cashier had the audacity to suggest that I try another brand or stop smoking... Newport is the smoothest menthol cigarette I have ever had and im a valued customer but I would hate to have to switch brands... Can newport resolve this issue
cigarettes was not seal tobacco was falling out
5/26/18 open pack and taken out a cigarette and the tobacco just fail out so I took out another cigarette out of the pack and the same thing happen, the whole pack was like that. I have taken a picture so you can see just what I am talking about, It was as if they only put the tobacco at the beginning of the cigarette, I have taken the pack back to the store but they don't do refunds after you have left the store due to safety issues so I was just out of luck, Cigarettes cost too much for stuff to be happening like this. I am very disappointed in the Newport cigarette company. I really deserve a refund for the cigarettes I didn't have a chance to even smoke.
Ms. Davenport [protected]
I posted the wrong phone number [protected]
Again every time I buy a Pack of Newport 100s Red, Holes in at least if not 3 Cigarettes per Pack! Changing to different cigarettes
they were stale
I am a smoker and I went to buy a pack of Newport cigarettes and they were stale. I went back to the store where I bought them and explain to the owner and he refuses to give me another pack. How can I get my money back or give another pack of cigarettes? How can this stores sell stale cigarette to people that have to spend so much money on cig. I pay...
Read full review of Newport Cigarettes and 1 commentstale cigarettes
I've been smoking newports for well over 5 years. A few days ago I went to buy my weekly carton down at the Mobil on Congress street in Portland Maine. They're a little pricey, but the only place open at the time. When I opened the first pack they were stale and had tiny rips in the paper. So I opened another and had the same issue. The whole carton wa...
Read full review of Newport Cigarettesthere claiming giving me 7 free cigarettes carton
I've tried to apply three times or more for the free cigarette thing that they're giving away and it said I I qualify for each time it is never let me finish nor get what I was supposed to have no I am embarrassed because of the stuff that I sent people and it's not working and it's what they wanted us to do is send it to 15 people and I did multiple times and I got screwed over they should not be posting seven three cartons of cigarettes and it don't work I feel that actually gives us seven free cartons of cigarettes to the people that they screwed over people on
They sale stale as cigarettes bought whole carton for $103 had to throw away. And when they give coupons it's a $1 a pack or $5 a carton. That's just a joke. When a pack is $10 and cartons run about $100. But they don't care that u spent $100 and had to throw it out.
I am a smoker and I went to buy a pack of Newport cigarettes and they were stale. I went back to the store where i bought them and explain to the owner and he refuses to give me another pack. How can I get my money back or give another pack of cigarettes?How can this stores sell stale cigarette to people that have to spend so much money on cig. I pay $13.00 a pack and I’m not a proble person to I just walk away .Thats why I decided to file a compliant. Can’t someone help me and replace those stale cig.
I got a survey to fill out for free carton and i did all the steps and it never registered me.
Got a survey for free carton for Newports anniversary sent to friends like steps said too filled out other steps nd nothing registered. I been smoking Newports for 20 years now. Im upset that if that was a fake ad for Newports i will spread the word in many ways. Please look into my registering for this anniversary give away. Please. Thank you. My email address is .A.M.[protected]@gmail.com
faulty filters
Filters on ciggarettes are less than satisfactory. Not burning properly... Tabacco is missing from ciggarettes. This has only recently been a problem. My partner and I are faithful newport smokers and have been for over 15.. Please make this right.
The complaint has been investigated and resolved to the customer’s satisfaction.
Have had this same problem.. And with rhem being stale.. I smoke newpot 100s menthol, i love my newports and have for over 10 years but i hate smoking stale ones. I can be reached at [protected] i would very much like to be reimbursed for the last 3 packs ive gotten that were stale also please.. Or johnansheina@gmail.com.. Thank you john caudill
MY NAME IS LEANN KELLEY, I HAVE BEEN A NEWPORT SMOKER FOR ALMOST TWO YEARS. BUT NOW I AM GETTING THEM AND THE CIGARETTE FILTER IS FALLING OFF AND IT MAKES IT WHERE I CANNOT SMOKE IT AND IT HAS BEEN THE LAST TWO PACKS I HAVE BOUGHT. IT SEEMS I HAVE NOONE I CAN CALL ABOUT THE PROBLEM.. MY ADDRESS IS 1308 MONTREAT DRIVE ATHENS ALABAMA. I HAVE A TELEPHONE NUMBER WHICH I [protected]. I WISH SOMEONE WOULD PLEASE GIVE ME A CALL. I HAVE ENJOYED MY CIGARETTE BRAND, MY HUSBAND AS WELL, BUT IF WE CONTINUE TO HAVE THIS PROBLEM WE R GONNA HAVE TO CHANGE BRANDS.. THANKS ALOT, LEANN KELLEY
no number and no tobacco or filter
I bought a pack of newport shorts (cigarettes) and i've smoked a couple. I went to get a cigarette out of my pack and I found a cigarette pack with no filter and a couple of strands of tobacco in it. I was upset to find this in my pack. I paid for 20 cigarettes not 19 and a piece of paper! I decided to call the newport cigarette company to complain... But...
stale cigarettes
i have been smokin newports since i was 16 i am now 31 i have never had a problem til today i went to the gas station today a bought 5 packs of ciggs so i open the first take one out light it stale as heck so i open the next same thing and so on and so forth well i go back to the station and tell them same cleark i bouth them from and he says take it up with them i can not refund u that money well i am a single mom money is tight i couldnt afford for that to happen and now i have no way to contact the company cant find the number or address isnt that a shock just my luck so if someone can please help me with this that would be great my name is Diana ty soo much
The complaint has been investigated and resolved to the customer’s satisfaction.
I live in red Lion Pa..I been smoke newports for 20 years..Now everywhere I see to go they taste disgusting and stale I'm constantly wasting money throwing full packs out I'm getting so fed up I'm ready to quit I can't smoke nothing but Newport.
Maybe this a sign to quit.
My email
Joeyaricciardi8873@gmail.com
Same in New jersey they make you sick
Im also experiencing this issue and it’s becoming rare to find the places that sell the fresh ones. Im about to switch Brands cause it’s getting ridiculous!
I have been smoking since I was 18 and now 36 I've never had a problem with Newport cigarettes but today I had bought a pack and opened it went to go smoke one and it had a big hole in it I checked another one that one had a hole in it I am not happy at all I just bought a pack of cigarettes that cost me almost $8 and and pretty much a waste.
I've been smokin Newports non menthols since they came out several times I've gotta packs with 16-17 in it an today I open a brand new pack and the second cig out of it just split basically all the way down when I went to light it
I think New Port has changed the formula on there mentol cigarettes. I been smoking since I was 14 and I am over 40. I purchased cigarettes from 3 different Vendors and guess what they all taste nasty. They also smoke different as if yoj have to inhale alot harder. What we can do is all contact Newport and complain. I cant smoke these new ones! I will jave to quit. Newport number is located on the top inside cover of your box.
If you are a single mother with no money, maybe you should quit smoking and then you won't have to worry about money then. How does that sound? Maybe you can make some cash for smokes if you give a couple hand jobs on the weekend you white trash.
I have no complain just couldn't find another way of contacting Newport. I think your cigarettes are great. I've been smoking Marlboro for fifteen years and just made the switch to Newport.my email Joshua Benson780@gmail.com
I bought a carton of newports on October 30, 2015 and I bought them from Augusta Ga, the first 2 packs were stale and contained only 17 in 2 of the packs! Is this a new thing newport is doing? If so I want the old way back...a carton of newports is close to $50 and where I come from in the south thats a good bit of money! I can be contacted at jamiechambers35@gmail.com. Thank you
Flip open the Top of the pack and look under the cover, There a [protected] number, Or try [protected]
half pack of my cigarettes were just like this I'm just now getting my phone to take a picture of it but I am very dissatisfied with my service I never complain when I have a problem with the a product because I figured its pointless and nobody will do anything about it but if this problem can be resolve please contact me at; samiedad2012@gmail.com..
causing illness
What a rude awakening to be a smoker for years and then one day cigarettes are no longer the same. They smell strange, taste strange and make my throat burn. This in addition to chest pains, abdominal discomfort, dry eyes, vision changes, headaches, dizziness and more. What is the point of this additive? Reducing fires sure ain't it. I'm thinking... B I O...
Read full review of Newport Cigarettes and 17 commentsdurrability
hi my name is brian, i have benn purchaseing newports for about a year now and im just fed up with the box stateing crush proof box. but every day i go to work or is with friends/family the box and cigarettes get crushed and ruined. i just wanted to know why a box of cigarettes states crush proof when they just get ruined anyway. i am just disgusted. i will not be purchasing newport cigarettes any more, thank you.
Read full review of Newport Cigarettes and 3 commentswould not sell me any cigarettes!
I work 1/2 mile from the store located at the intersection at shelby drive and getwell. I work for johnstone supply located at 4065 pilot, memphis, tn. I have been doing business with this store for the past 2 years and have never seen anything like this before. On Monday 5-21-07 at approximately 7:45 a.m my son an i stopped for some newport cigarette...
Read full review of Newport Cigarettes and 6 commentsGiving a Voice to Consumers
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New Port in New jersey smell bad takes bad making me feel sick