RapidKL reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about RapidKL
Welcome to our customer reviews and complaints page for RapidKL. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with RapidKL.
On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used RapidKL's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.
Whether you're considering doing business with RapidKL, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.
Please feel free to browse our reviews and complaints and share your own experience with RapidKL. Your feedback is an important part of our community and will help others make informed decisions.
Improper driver conduct
Good evening, Just earlier today around 7-8pm I boarded one f your company's bus license plate WUW 4041 U63 or 707. I was due to go to USJ5 in which I asked the driver whether he would pass there and he said yes but after awhile and much turning, he stopped at USJ13 and told me to get down and catch another bus as he does not pass USJ5. I do believe that the driver is at fault as he did not provide accurate answer as to where his area would be. Furthermore, I have waited for half an hour for him to arrive and was not keen to wait any longer. Another matter is that the same driver's driving skills. As a company who provide transportation and services to the community, he should practice care when driving. Instead, he use the brake system very badly as he does sudden brakes at every stop he makes. Thank you and I hope I get an appropriate answer soon
Terrible System
RapidKL is a very inefficient and terrible public transportation company in the country. Since the consortium was established and government involvement, all the bus routes that it has taken over has become a mess. They have changed the routes, ticket system and the types of buses but they still have not been able to provide a satisfactory service to the...
Read full review of RapidKL and 12 commentsGiving a Voice to Consumers
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